# Page 2 | QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is QAD Redzone the right OEE solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews --- QAD Redzone 4.9 (281) [View alternatives](https://www.capterra.com/p/176109/Redzone-Productivity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 24th, 2026 # Page 2 - Reviews of QAD Redzone ## Showing most helpful reviews Showing 26-50 of 281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Sean H. Asset Reliability Specialist Food Production Used the software for: 2+ years ### "Redzone is easy to use, and has a high impact across our entire organization" April 22, 2026 5.0 Redzone has been a huge benefit to our organization. It has enabled us to get better data during and after our runs and make quicker, more informed decisions. We have gained tighter control over production quality, improved our communication between departments and across all shifts, and seen Operators develop into Supervisors and beyond, all stemming from the use of Redzone. Pros We have seen improved communication between all departments and at all levels of our organization. Our Redzone coach was invaluable during the initial Productivity module rollout and as we added the Quality and Reliability Modules. Throughout our time with Redzone he has been a great resource any time we need help configuring a data sheet, training operators on the basics of how to use Redzone, walking our middle and upper management team through how to look at the data we are getting from Redzone and make informed decisions, and many other situations. We have eliminated forests of paperwork from our process and made many of our Quality and Operator checks and processes much more efficient. Cons The chat features are fine for Operator level employees but almost all other employees prefer to use Teams. Creating new centerlines and data sheets can be a bit of a slog at times. Review Source SN Sara N. Production Coordinator Cosmetics Used the software for: 2+ years ### "Exceptional Training and Mobile Visibility" April 23, 2026 5.0 Overall, our experience with Redzone has been incredibly positive. A huge part of our success was our trainer, \[sensitive content hidden\] . He did a wonderful job training our team and was always available to answer the specific questions we needed to succeed. Because of that solid foundation, we are finding new and more efficient ways to use the software every single day. Pros Redzone has been a game-changer for our floor connectivity. The strongest feature of the software is the mobile data capability. Being able to access real-time production data and communicate directly from mobile devices ensures our team stays informed without being tethered to a workstation. Additionally, the admin website is exceptionally easy to manage. Navigating the back-end settings and pulling reports is intuitive, making it simple to keep our operations organized. It is a powerful tool for anyone looking to streamline their manufacturing communication and data tracking. Cons While versatile and advanced, the software is not a "one size fits all" solution. It doesn't necessarily fit every type of manufacturing style. However, Redzone continues to upgrade and bring new tools to the platform. Review Source CD Chris D. Production manager Cosmetics Used the software for: 2+ years ### "RedZone is a great tool for improving efficiencies and communication." April 23, 2026 4.0 Overall, our experience with RedZone has been very positive. From the beginning, our coach, \[sensitive content hidden\] provided us with the tools and guidance needed to succeed. That along with the wealth of knowledge from the RedZone University has created a more efficient and transparent work environment. Pros What I appreciate most is the real-time data, especially how clearly it shows how each line is running at any given moment. That level of transparency makes it much easier to stay on top of performance and quickly spot issues. Tracking downtime, including exactly how long a line is down and the reason behind it is incredibly valuable for identifying patterns and what needs to be focused on for improvement. Another major strength is the ease of communication, particularly between shifts. There is less guesswork and fewer gaps when one team hands off to another, creating a more connected and informed environment where teams can work more efficiently. Cons There is really nothing not to like about redzone. The system provides you with everything you need to create a more efficient work environment. Review Source RF Roberto F. Produktionsleiter Food Production Used the software for: 6-12 months ### "Eine sehr gute Entscheidung, trotz anfänglicher Zweifel." December 3, 2025 5.0 Es ist wirklich erstaunlich wie alle Mitarbeiter dies zusammen Implementiert haben. Anfängliche Zweifel über die Akzeptanz dieser "neuen" Digitalen Welt, waren zu keinem Zeitpunkt berechtigt. Ein Leistungswettbewerb unter den Schichten ist von selbst entstanden und die Mitarbeiter feiern sich auch selbst für die Erfolge. Wir hatten mit unserem Coach Carlos den perfekten Mann zur Einführung bekommen. Er konnte mit seiner lockeren und Verständnisvollen Art, alle Mitarbeiter erreich und motivieren, wir sind ihm alle dankbar. Auch jetzt wo es alles läuft, können wir Fragen an Carlos stellen oder den Support nutzen, beides hilft schnell und unkompliziert. Pros Wir konnten die Kommunikation verbessern, der Austausch über Fehler und Störungen funktioniert jetzt deutlich lückenloser. Es gehen weniger Informationen verloren, da alles in der Historie gespeichert ist. Wir haben zielgerichtete Chatgruppen erstellt um den entsprechenden Mitarbeiterkreis direkt zu kontaktieren bzw. zu informieren. Das Compliance Modul ist eine sehr große Unterstützung zur digitalen Dokumentation, wir sind dadurch einen großen Schritt in Richtung Papierfreie Produktion gekommen. Cons Die Einführung von Redzone, also die Erstellung der Datenbank und der einzelnen Compliance Dokumente erfordert viel Zeit und Konzentration. Jeder Fehler der hier gemacht wird, hat direkte Auswirkungen auf das Ergebnis. Dies nebenbei zum "normalen" Arbeitsalltag ist die größte Herausforderung. Ich kann nur jedem Empfehlen sich für die Einführung viel Zeit zunehmen und dies gewissenhaft zu erledigen, das beugt späteren Fehlern vor. Review Source RS Rob S. President Cosmetics Used the software for: 2+ years ### "President (Manufacturing)" April 21, 2026 5.0 Very positive in every aspect. While initial roll out can be complicated, Kepware and RedZone are consistently working in our facility. Pros The RedZone community is helpful, engaging, and constantly bettering itself. Not only do they connect customers for great advice, but their team is always engaged in communicating initiatives. Cons I have nothing to complain about. Our implementation went well and I am always able to get online help/coaching when needed. Review Source PP Paul P. Operations Manager Food Production Used the software for: 6-12 months ### "Redzone is Great for Production" January 16, 2026 5.0 My overall experience with Redzone has been Great! It increases our production value process. The Platform is versatile to our needs and has improved our production effectiveness and reporting. The representatives are very knowledgeable, teach well, and have a presence to respond quickly when not on site. I was impressed with their customer service. Pros What I enjoyed most was that Redzone is very user friendly and can be used for advanced analytics, team collaboration, and report management. This is very beneficial in new employees, learning their position, all the way to senior leaders looking for trends. Cons What I liked least about Redzone was not having a detailed lesson plan to be trained on. The representatives were great and know the platform, inside and out, but the training was all hands on and per user. I would have liked a classroom setting first and then hands on. Review Source FB FAIZUL B. SENIOR SHIFT MILLER Food Production Used the software for: Less than 6 months ### "Real-Time OEE Tracking Transformed Our Efficiency, GO REDZONE!" December 15, 2025 5.0 With Redzone, we can easily access historical data, which allows us to track and review the performance of each production batch and every specific SKU. This means I can make the right adjustments when producing certain products, especially when additional manpower is needed. Redzone is also a great help because it lets us communicate within our work environment, making it simple to share pictures and videos among team members. Pros Before we had Redzone, we could only track OEE every 24 hours, which meant we couldn't monitor it on a shift-by-shift basis. Now, with Redzone, we are able to view our OEE for each shift. This allows us to keep a closer eye on machine downtime, and our team members can access live data. As a result, they are able to respond to the scores in real time, make necessary adjustments, and work towards improving line efficiency. Cons It's important that operators enter accurate data, because if incorrect information is provided, the results will also be unreliable. Additionally, we've noticed that huddles occur a bit too often in the mornings, especially since we already have daily meetings along with our regular huddles. Review Source ML Maxwell L. Quality Supervisor Food Production Used the software for: 1-2 years ### "Oh Snap Redzone" July 24, 2025 5.0 I have spent a lot of time with Redzone and learning it and making checks for it, and I have spent so much time because I believe that Redzone is capable of enhancing our business. \[sensitive content hidden\] have been great helps with expanding our knowledge and providing feedback on how we can utilize Redzone even past where we thought possible. Pros Redzone is extremely helpful with keeping all of our checks organized and easy to access, while also providing more certainty and reliability to what our checks are looking for. Redzone allows me more time to work on other tasks while still being able to stay informed of what is happening in real time. Cons There are some interface or mechanical problems for checks that Redzone does not have that this miss gets felt. I wish that there could be a way to unselect options in an option list when not needed, plus it's hard to believe that Redzone doesn't have a way to include section titles in the reports that it makes. Review Source JK Jessie K. QA Document Control Specialist Food Production Used the software for: 2+ years ### "From Meh to Yeah - with room for improvement" January 28, 2025 3.0 At the beginning, I was not looking forward to this software. The training and support we received was disjointed and incomplete. While it is impossible to learn all there is about RZ within a couple weeks of training, the training sessions and other interactions were less than pleasant. The way our original training was conducted did not necessarily create the best environment. After our initial rollouts, the continued support was also lacking. However, since Redzone/QAD has restructured and continued developing modules, even with the system hiccups, it has gotten better. Working with a new set of coaches and attending workshops and bootcamps have made a huge difference. Coach \[sensitive content hidden\] has been absolutely instrumental in helping change our culture. She has successfully been able to get managers, supervisors, operators, and other associates not only involved and using the app regularly, but actively happy to be using it. Her ability to adapt her training style from strict to humorous while continually moving the training forward with honesty (even when there's a glitch) is refreshing and makes the training fast paced and productive. Pros \- There is a general ease of use for frontline workers and the transparency for associates to communicate with other departments and management. - The Web Admin makes working in the system easier and more efficient. - The Community created with Bootcamps and Workshops. It is incredibly beneficial to work with other companies and see how they utilize the software; they are also a wonderful opportunity to learn about new functions or find new ways to use current functions. - Coaching team of \[sensitive content hidden\] have been undoubtedly beneficial in our current successful changes. Extremely knowledgeable and what they don't know they work to find out. Cons \- The number of glitches through software updates - every time a new update is rolled out it causes issues in other areas. - Whenever support uploads either a new or updated characteristic to our items, other characteristics end up changed causing checks to fail that were fine before an update. This had caused us to choose to spend the time changing characteristics item by individual item instead of the mass upload. - Whenever we enable a new module, it causes problems with the previous modules. - Sending an email to support with a problem, then being told to check Knowledge Base, and having the ticket closed when the situation isn't resolved is infuriating. Review Source TA Tanner A. Process Improvement Leader Food & Beverages Used the software for: 1-2 years ### "OH Snap Redzone Leader Review" June 10, 2025 5.0 Overall experience has been great. Support is always there from our initial coach, \[sensitive content hidden\] and our sustainment coach, \[sensitive content hidden\]. \[sensitive content hidden\] did a good job providing the base framework to get us started as \[sensitive content hidden\] would come in and provide the extra push for the obsession and provide insight on our way of doing things the Redzone way. Launching items were always limited on time and resources sometimes but having the extra push did help us. Pros The ability to provide insight to from the frontline and to also provide communication back to the front line from anyone in an organization Cons The transparency of what the software and tools require from personnel resource and what they need to do to truly make Redzone work effectively. We found out more as we learned about module implementation and had to adapt vs attempting to be prepared. Review Source Liz T. Project Manager of C.I. Food Production Used the software for: Less than 6 months ### "RedZone now directs our Contnuous Improvement initiatives!" April 15, 2025 5.0 I am a huge RedZone fan! I have the obsession! We can now see our plant floor at anytime of day, from any location. We can interact with the Operators. We can communicate as a team & create actions to drive ROI. Pros The implementation process was like a crash course in Lean Manufacturing and Six Sigma. I have become better as a professional because of the tools RedZone has brought to our organization. Cons I'd like to have more time to focus on RedZone. I wish it was a larger part of my day, as I learn so much about our organization when I spend time in Redzone or Tableau evaluating data. Review Source LP Laura P. Quality Assurance Manager Food & Beverages Used the software for: 2+ years ### "Redzone and Coaches for the win!" January 30, 2025 5.0 Redzone is a game changer in a production environment. It really frees up your time to concentrate on what really matters and to develop and maintain the best food safety programs. When I changed jobs, I went from RZ back to paper at my new job and it was AWFUL. You almost forget how much time is spent following up, filing, manual signatures. Also - having a Coach (\[sensitive content hidden\] !) is invaluable. When I set up RZ at my last company, I did it without a Coach. When I look back at doing that implementation vs the one we just finished at my current job, I realize how much harder my past implementation was. While RZ did (and does) offer a ton of support, having a coach onsite made a huge difference. Pros The ease of use and the visual nature of this program are invaluable! I impress each auditor I work with - not a non-conformance in sight! Cons Getting leadership teams to realize this is the program to use! Review Source MT Michael T. Director of Engineering and Technical Services Food & Beverages Used the software for: 2+ years ### "\[sensitive content hidden\] is an amazing coach" April 24, 2025 5.0 \[sensitive content hidden\] was the best coach to date. Ive had good ones before, but \[sensitive content hidden\] made the material more relatable to my skill level. Pros All the new features in reliability and web admin. They look like they will make ease of use far greater. Cons Analytics isnt customizable enough. I need to be able to slice and dice a lot more. Tablau is a pain to use. Review Source CE Chris E. VP of Operations Food Production Used the software for: 6-12 months ### "An Exceptional Production Management Tool" June 6, 2025 5.0 Pros The ability to track performance and issues in real time, the platform for employees to engage across departments, and the ability to have a log of recent challenges and adjustments on machines or processes. Cons There is a distinct learning curve to navigation and where to put the information. While in the end, we were very happy with building it to suit our needs, the upfront demands for setup and rollout exceeded expectations. Review Source DS Derek S. Plant manager Food Production Used the software for: 6-12 months ### " \[sensitive content hidden\]" May 23, 2025 5.0 Highly recommend. It has become a great tool for our entire plant. Driving improvement on performance and communication. Pros Ease of use, great coach! \[sensitive content hidden\] has been great to work with and made our rollout so easy. We ramped up very quickly with the program with his guided help. Cons Not a whole lot to add here. Being Apple based is tough from a system communication in house. Data reporting is also harder than I would like. Review Source MG Maria G. Operations Manager Machinery Used the software for: Less than 6 months ### "Winning with Redzone!!" April 17, 2025 5.0 It's been a great deployment and I look forward to our continued success. I don't know how we were living life before Redzone! It has truly been a game changer! Pros Redzone has been a game changer for Royal Paper. We are now able to see our data in real time. We have a multicultural workforce and Redzone has helped with communicating, despite our language barriers. Coach \[sensitive content hidden\] was amazing to work with. She was so patient with myself and the teams, using different training methods to ensure we all understood how to best utilize the application. She made learning fun for all of us! Cons I wish \[sensitive content hidden\] could stay here with us longer! The only con I currently have is the knowledge I have not gained yet. I know will come with more experience using the app and like Coach \[sensitive content hidden\] always says "practicing the obsession." Review Source JA Juan A. Production Manager Food Production Used the software for: 2+ years ### "Great tool" April 11, 2025 4.0 Pros Great tool. Coach \[sensitive content hidden\] is amazing, really engaged and ensured topics were understood though training, very approachable made it easy for us to ask questions if we didn't understand. Cons Redzone web-admin has some bugs to work out. would like a feature to see comments made in chats or forums by date instead of having to endlessly scroll to find a particular day's notes. Review Source BS Brandon S. VP, Operations Food Production Used the software for: 1-2 years ### "Thank you Redzone!" April 28, 2025 5.0 Fantastic - the coaches made noticeable differences to our company performance and culture and the system is our backbone in production Pros Data accessibility, frontline team focus and empowerment while delivering value to bottom line. Cons Sensor set-up and maintenance can be tough, would love if Redzone could help more with sensor set-up and reliability or have a recommended hardware package. Review Source AP Anthony P. Ops Farming Used the software for: 1-2 years ### "Excellent Outstanding " March 14, 2025 5.0 Excellent and very professional. Coach is amazing. Pros Ease of use and how transparent the information is. Easily accessible. Coach is amazing. Cons The software no complaints. The wifi (not your issue) causes lag that we are trying to overcome. Review Source CV Charlène V. Quality manager Food & Beverages Used the software for: Less than 6 months ### "Thank you Redzone and kudos to the on-site coach !" April 25, 2025 5.0 We’ve had an amazing coach guiding us through the process. \[sensitive content hidden\] , our on-site coach, managed to motivate and involve all employees; from production line workers to administrative teams ensuring an efficient implementation of Redzone. She was very understanding and actively listened to everyone’s feedback in order to adjust the app’s settings accordingly. Pros Once you dig into it, the Redzone app is very intuitive and easy to use. We can clearly see the benefits of using Redzone to accurately measure our production performance and to gather all information in one app, which also allows us to record quality control checks and follow-ups. Cons Redzone is only compatible with iOS devices. Depending on the product information and type you need to integrate into the Redzone app, it can be quite time-consuming. Review Source SB Scott B. C.I Manager Food Production Used the software for: Less than 6 months ### "Guenther Europe" March 5, 2025 4.0 Overall my experience with QAD Redzone has been very good. Lot's learnt so far, 6 sites launched in 6 months and so much more to lean over the next 6. Pros I like the access to higher ups that it gives operators, the communication tools really help to paint a picture the what's right/wrong and why. Having the ability to do this and take experiences from employees at all levels is the best the best problem solving tool. Cons It can be quite clunky. You have your tablet, webadmin, analytics and RZ logger, sometime it feels like your juggling between ipads and desktops. The RZ launch teams appear to have more work then they can handle. This can, and does come across like some of them really don't have the time for you. This being said there are moments when the teams can't do enough for you. Review Source SL STEPHANE L. Respobsable Qualité et Opérations Food Production Used the software for: Less than 6 months ### "Amélioration continue pour les nuls" April 24, 2025 5.0 Solution simple qui permet de progresser rapidement, de rapprocher les équipes. Les données sont objectives et permettent d'être pragmatique sans discussion. Les chats et les forums ont changé les relations entre les services Pros Données et analyses pour améliorer rapidement notre activité avec un coaching au top qui permet d'aller à l'essentiel. Cons Le paramètrage de Red zone est long et la coaching intensif. L'adaptation à l'Ipad prends du temps pour des utilisateurs d'Androïd Review Source AA Arthur A. Maintenance supervisor Pharmaceuticals Used the software for: 2+ years ### "Awesome Product Tool" October 29, 2024 5.0 Overall Great System depending on the Wi-Fi Pros The platform’s ease of use is a key feature, with an intuitive interface that supports both operators, maintenance and supervisors. It promotes collaboration through quick on the floor huddles. Cons There are a few bugs in the system, especially when pulling reports. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) Reason for choosing QAD Redzone Too hard integrate through the API. Cause additional paperwork which wasn’t needed Review Source IL IGNACIO L. Maintenance superintendent Paper & Forest Products Used the software for: Less than 6 months ### "Absolutely love Redzone (HIGH FIVE TO @REDZONE)" March 5, 2025 5.0 Happy to learn all Redzone involve including the professionalism of our couch \[sensitive content hidden\] the best! learning new tasks every day and see how employes from different departments communicates through Redzone, again quick responses and countless all the good results by the end of the day collecting pictures, videos and sharing knowledge from one shift to other. Pros On how easy and fast is for every department to report a machine issue, also the easy and quick respond from my department to production through Redzone Cons That when I'm traying to send a message to a team member and the internet connection is not strong on off Review Source WP Walker P. CI Manager Food & Beverages Used the software for: 1-2 years ### "CI Manager working with Redzone" November 14, 2024 5.0 I feel Redzone was very helpful when I needed assistance. I believe their training program is well thought out and easy to consume. Pros I liked the way Redzone leans toward the process owner for ideas and makes them an equal part of the change process. Cons I did not like the fact we cannot get counts when the internet is not working. Alternatives considered [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) Reason for choosing QAD Redzone Process owner prospective is integrated into the software. 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