# Page 3 | QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is QAD Redzone the right OEE solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews

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QAD Redzone

4.9 (281)

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Last updated April 24th, 2026

# Page 3 - Reviews of QAD Redzone

## Showing most helpful reviews

Showing 51-75 of 281 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CG

Cody G.  
VP of Manufacturing  
Consumer Goods  
Used the software for: 6-12 months

### "QAD Redzone Review by Ampro Industries"

September 5, 2024

5.0

Pros

From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, \[sensitive content hidden\], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition!

Cons

I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor.

Review Source

CB

Claudia B.  
Process Engineer  
Consumer Goods  
Used the software for: Less than 6 months

### "Great experience implementing Redzone"

March 5, 2025

5.0

We had \[sensitive content hidden\] as coaches, both with highly knowledgeable and great communicators. They took the time to understand our needs and worked seamlessly with our team to implement solutions Their guidance was invaluable

Pros

It is helpful and easy to use tool, very graphic so easy to understand and explain to operators.

Cons

Just little difficult to run reports, not a big deal

Review Source

ES

Eric S.  
FSQA Manager  
Food Production  
Used the software for: 2+ years

### "Redzone implementation review for Fresh CVenture Foods"

September 30, 2024

5.0

Our implementor from Redzone did an amazing job and overcame language barriers. She also really understood our processes which made everything go well. Thank you \[sensitive content hidden\]!

Pros

It is a great communication tool. I use the "Translate with Google" feature quite a bit.

Cons

I think we are a difficult area/location to get to and service. There were issues with scheduling in the beginning but it worked out fine.

Review Source

MS

Mintra S.  
engineering administrator  
Food Production  
Used the software for: 6-12 months

### "Paperless journey for the Engineering administrator"

October 9, 2024

5.0

Before Redzone, I used to spend a lot of time manually inputting data from sheets of paper into our Excel files. This was a very administrative and time-consuming task. Now, all the necessary checks are being filled and submitted via Redzone. I have full visibility of the paperwork, including when it was completed and the pass/fail status of the checks. I can better use my time on other tasks. Redzone has also helped me save time on managing work orders much more efficiently.

Pros

We are now paperless because of Redzone. I find the admin app very easy to use, and I can manage all my settings. Changes can be applied quickly, and I can also see the log of changes that I have made.

Cons

Redzone is not available on PC and i can only use ipad to access the main app.

Review Source

WP

Witsuta P.  
quality hygienist  
Food Production  
Used the software for: 6-12 months

### "Redzone is a very useful tool for the confectionary manufactures in thailand"

October 8, 2024

5.0

we can retrieve data so much quicker than before and we are now a paperless factory. we no longer need to use a photo camera to take and upload photos and attach to documents and the whole QA process is much quicker and we can utilise our time elsewhere.

Pros

i like redzone because i find many different modules that i can explore and play around. the application can translate to many different language this help our staff where english is not their first language.

Cons

when we are uploading photos and videos, we can not select multiple items, we can only do it one at a time, this is time consuming. when we are designing the data sheet scheduling triggers, we can only set up one at a time.

Review Source

CC

Charles C.  
Quality Assurance Manager  
Food Production  
Used the software for: Less than 6 months

### "Red Zone - A Game Changer"

December 5, 2024

4.0

My overall experience has been great! I am excited to see where it takes us as we become more familiar with the system.

Pros

It has been a game changer to be able to see and communicate about issues live with the team. Especially from a quality perspective, being able to catch missed or failed checks right when it happens allows us to react faster, and ensure it's being communicated to the correct people immediately. Removing paperwork from the floor is also a huge win!

Cons

At first glance, Redzone was intimidating in its complexity. However, through training and practice it has shown to be a very useful tool.

Review Source

ND

Nicola D.  
Operations Leader  
Warehousing  
Used the software for: Less than 6 months

### "Great asset to the company "

January 22, 2025

5.0

\[sensitive content hidden\] was a great trainer and a pleasure to have on site. would definitely recommend

Pros

The ability to be able to communicate more efficiently with QA and Engineering team . Being able to display all data so that all colleagues can understand performance.

Cons

The site does not have the best internet connection, so sometime we lose signal

Review Source

JK

Jeerasak K.  
engineering and maintenance manager  
Food Production  
Used the software for: Less than 6 months

### "Engineering and maintenance manager user review"

October 9, 2024

5.0

We are now 80% paperless within the engineering department, i used review 30 paper documents per day and now i can just use my ipad. Redzone allows me to see all live information of all the production lines and i can give support to where it's needed.

Pros

Redzone has many functions, such as productivity and reliability and compliance and learning. the systems helps us to use the ipad to completed checklist and documentations and makes data retrieval very easy. i find the app interface very user friendly.

Cons

Because it has so many different features, i feel it can get confusing to get used to at the start. i also discovered that some of the translation is missing for the Thai language. i would like to see more inventory management features and as well as project management.

Review Source

TH

Tanongsak H.  
engineering manager  
Food Production  
Used the software for: Less than 6 months

### "only 1 month of usege and i can't live without it"

October 8, 2024

5.0

i now have full visibility of the site wide maintenance task and we just finishing setting up centerline setting for machine changeovers. this function allows us to ensure the correct settings has been applied to each machine and makes changeover more effective.

Pros

I find Redzone very easy to use. i am the main user of the maintenance module, i use the maintenance dashboard for my daily overview of PM task. i can see what task has been completed and what task requires my attention and i can communicate directly with my team and help them resolve the problems promptly.

Cons

i find the centerline function very limited it doesn't allow flexibility such as data sheets where i can save the datasheet and resume when i completed my task.

Review Source

TW

Tom W.  
CEO  
Consumer Goods  
Used the software for: 6-12 months

### "Redzone Transformation of Operation"

February 25, 2025

5.0

Transformational Data-driven KPIs we can measure/manage

Pros

Operations Efficiency Improved Safety Financial Improvement

Cons

No issues. It created incredible discipline.

Review Source

AS

Alfredo S.  
Operations Manager  
Food Production  
Used the software for: 6-12 months

### "Effective Communication"

July 25, 2024

5.0

Pros

The OEE is updated instantly. I get to see all the chats and communication for the whole plant. This has help improve our inefficiencies and focused on our bottlenecks. The engagement is great with employees on the floor taking initiative to create action items.

Cons

The least is when action items are closed you are not able to see all action items closed to review history.

Review Source

CO

Chuck O.  
Director of Operations  
Food Production  
Used the software for: 6-12 months

### "The Value of using Redzone."

June 4, 2024

5.0

Overall experience has been really good, the support we have received from \[sensitive content hidden\] has been outstanding! I think Redzone is a great tool and a positive move forward for our team.

Pros

Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team. The use of Redzone has brought supporting departments together with our production team to work as one unit to solve problems and improve processes. Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment.

Cons

We found that the install of Redzone was a little worrisome for our front-line workers. Before installing, some felt like it was a tracking tool for management to track employees, with a lot of meetings to discuss what we want to use the tool for (to give a voice to the workers and help them) the team really bought into it and became more positive. i would say that this is very important and that management at ALL levels should be engaged and supportive.

Review Source

JR

Jose R.  
Production Supervisor  
Farming  
Used the software for: Less than 6 months

### "Redzone makes it easy to show performance "

July 25, 2024

5.0

The module launch coach was very hands on and worked well with all three shifts. Made himself readily available.

Pros

Live results, great communicating tool for everyone in the plant.

Cons

There is not anything that I can dislike at this time.

Review Source

AT

An T.  
Jr. Process Engineer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Improve Plant Efficiency with Redzone"

May 30, 2024

5.0

Pros

Provide a better visualization of data tracking which can be use to help reduce product count loss in the future. This app improve the communication between shifts allowing everyone's voices are heard, from operators to maintenance and quality assurance. Shout out for coach \[sensitive content hidden\] for her superb guidedance and being impressively patient with our operators. The coach helps them become more eager to learn more about Redzone.

Cons

Not entirely a dislike about Redzone but some of our operators have no knowledge using new technology so they have difficulty learning the new software language. With the new compliance system coming in place, the operators also doing both paper batch record and EBR at the same time so it's creating more work for them, but hopefully this issue will end soon after we fully implement paperless system.

Review Source

VR

Verified Reviewer  
Food Safety and Quality Assurance Supervisor  
Food Production  
Used the software for: 6-12 months

### "Redzone Productivity and Compliance"

June 11, 2024

5.0

Great program with a lot of room to grow. Great team and amazing coaches who take their time to understand your processes to make sure they are adding value to your team.

Pros

The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state.

Cons

Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module.

Review Source

MB

Melissa B.  
Packaging Manager  
Food Production  
Used the software for: 1-2 years

### "The most helpful tool for production. "

March 4, 2024

5.0

Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.

Pros

This is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.

Cons

There are some functions that need some updating. Some examples. After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve. When trying to contact support through the app the response is slow. Some of the set up in the modules took a lot more work than originally understood.

Review Source

DC

Dan C.  
Quality Manager  
Food Production  
Used the software for: 2+ years

### "3rd Party Audits Made Easy"

May 30, 2024

5.0

Pros

Redzone makes 3rd party audits easy. All of the documents generated are searchable is a number of ways depending on what your auditor is looking for. In the past we have have spent an hour or so gathering documents now with Redzone this process takes minutes.

Cons

There is some heavy lifting that needs to be done up front, however once that is done there is very minimal upkeep.

Review Source

ZB

Zachary B.  
Saniation Supervisor  
Food Production  
Used the software for: 6-12 months

### "Enhancing Accountability and Communication in Sanitation Operations with Redzone"

March 5, 2024

5.0

Pros

Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best. I would also like to personally thank \[sensitive content hidden\] , our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. \[sensitive content hidden\] competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, \[sensitive content hidden\] patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. \[sensitive content hidden\] insights have boosted continuous improvement. We owe a great deal of our achievements to \[sensitive content hidden\] professionalism and support. Thank you, \[sensitive content hidden\] , for being an asset and driving force behind our journey towards operational excellence.

Cons

\-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform.

Review Source

Jagdeep P.  
Head of HSEQ  
Chemicals  
Used the software for: Less than 6 months

### "Redzone deployed on site"

May 17, 2024

5.0

From inital pitch Redzone were very professional and had a good understanding of what we required. They got their model across and how the software works with engaging the workforce at the frontline. The coaching element also help to introduce new concepts to the wider team of lean management, kaiszen and continual improvement. The messaging and action management functions have improved collaboration bewteen teams and departments. As we have just come out of our 90 day deployment we have a strong foundation to continue building success.

Pros

Visual management of the site OEE performance. The ability to carry out Tier meetings using real time data. Reducing the non-value added time of collating and presenting data at meetings. Support for Redzone Coaches during the deployment.

Cons

Cost of implementation was high. Installation of sensors and associated network, purchase of hardware inc. TVs, Apple devices.

Review Source

SS

Sofia S.  
Quality Manager  
Food Production  
Used the software for: Less than 6 months

### "Quality Assurance best friend!"

September 20, 2023

5.0

Redzone is improving communication on our site, problems being more visible and solved faster and in more effective way, total records compliance, easy evidencies for audits purposes. very good experience and learnings with Redzone coach.

Pros

CostumizationEasy to use by all company levels (administration and shop floor)Alerts of fails, missed and canceled checklistsFaster and effective communication between who identifies problems and the ones that should solve them

Cons

Calendar triggers combinationsinitial configuration based on SAP information

Review Source

CL

Chad L.  
COO  
Food Production  
Used the software for: 2+ years

### "Years of Growth"

February 9, 2021

5.0

I have done two implementations for two companies, Including one that I now own. The utilization of the daily details, actions, huddles, and data give my teams a head start on CI projects. There is nothing we cannot capture in the RedZone system, including Safety. This is the most versatile and user friendly product on the market that will deliver results if you live by the green mantra. The team was able to grasp more quickly fairly complex concepts of constraints and other continuous tools that gave them ideas on how we make our processes better. The interface is much like many social media platforms they are already use in their personal lives, so the idea of CI was not a scary idea. They become so accustomed to the details that when we had an internal network failure, the team actually complained that they didn't know how they were running and they were pushing IT to get them back online. That is a testimonial to the fact that they see this as an asset to their process.

Pros

The application of the software is universally simple. My first implementation had most of our operations team members that were English second language, if at all. Even with the communication challenges, the software interface was so intuitive that we never realized any issues from language barriers. It actually was the inverse and acted as a bridge to our team members. The cultural impact, over the years of use, transformed the plant from a reactionary posture to a proactive predictive culture. The team leveraged the knowledge to help move daily improvements at even the smallest increments, since the cumulative was tracked and easy to express how far they moved the needle. The software gave visibility to even the simplest of actions. It also gave credit where credit is due. Departmentally the silos were broken and communications flowed back and forth. Problems could be expressed clearly with photos and videos. The finger pointing ended and real communication was achieved to drive improvements. It also gave a different look and feel for the leadership to see behind the curtain to the relationships between groups. This changed how we fundamentally communications and gave way to better coaching at all levels.

Cons

If I have any things I like less, it would be two fundamental pieces. First, the IOS only platform is not as good for our PC based business. We can use the data mining tool within the IOS, but it is not as easily translated to our standard platform. Second, The Tableau Software used to data mine on the PC is not user friendly. I have been fortunate to have a dedicated CI person using the tool for 8 -years, but without this person, the data would be harder to extract. The RedZone team is well versed in Tableau, so there is always help, but in a pinch, you may need to tinker for a while to get what you need.

Reason for choosing QAD Redzone

The cost of implementation for a large process was fractional to other monitoring systems. The details and engagement from the team members set RedZone far and away of all other products on the market. The ease of use did not require a rewiring of all our process inputs, which drove speed to use and cost. I could go on and on about what makes this the right choice.

Review Source

Response from QAD

February 10, 2021

Wow, Chad, what a comprehensive review! I guess as a two-timer with Redzone, you're a great resource for "the reasons this was a good choice."

Da Inn P.  
Sr. Manufacturing Excellence Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Increasing the associates' engagement and communication for 1000+ associates!"

May 24, 2022

5.0

We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks to Redzone, it is much easier to communicate major/minor news/issues across the factory. It also gives voices to the operators to notify issues and also take actions real time to resolve it!

Pros

I like how easy it is to understand/relate issues that is happening on the shopfloor. This helps to provide voices to associates to be able to take actions real time. It is also very to see who is winning and losing at any given time where people work harder to get recognition by winning.

Cons

Initial set up of getting infrastructure was little bit challenging with the long lead time of the TVs and iPads and installations.

Review Source

VR

Verified Reviewer  
Director of IT  
Food Production  
Used the software for: 6-12 months

### "Redzone is great"

March 27, 2024

5.0

Pros

Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.

Cons

Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before. Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.

Review Source

CF

Chris F.  
Director of Manufacturing  
Food Production  
Used the software for: 2+ years

### "Redzone"

May 18, 2021

5.0

We are ultimately trying to improve both our communication on the shop floor in order to solve problems more effectively, as well as improve the OEE of our operation. Redzone has definitely helped us to do that. We still have areas to improve, but we have realized a 10-15% throughout the process of re-engaging Redzone. Our QA records are more thoroughly documented and our staff has taken more ownership. We have had a great experience with Redzone and I would recommend them to help other operations.

Pros

Our company had implemented Redzone about 5 years ago. Through a series of personnel changes, and company acquisitions, we used it, but not to the full potential. As we were acquired in 2020, our parent company was in the process of a Redzone roll-out to their facilities. We implemented a re-launch of the product starting in September 2020. We had a great coach \[SENSITIVE CONTENT HIDDEN\] who helped train some of our staff in both Redzone and Lean Mfg. methods. While we did not see as much of an increase in OEE as we had hoped through the re-launch, it provided us a good base. In 2021 - Q1, we launched the Compliance module to track our Quality. After the completion, we have seen a nice boost in OEE, as well as a reduction in some of our quality holds. The Compliance module ensures that our staff are keeping up with the required checks, and we have them take pictures of various items so that we have documentation. When we have had customer audits, it is very easy to pull up the data and many of our auditors have been impressed with the system. We have also branched out into safety audits using Redzone, and have the ability to take pictures, documents, etc. and broadcast them to TV’s that are spread out across the factory and use the system as a great communication tool.

Cons

Redzone is only available through iPads. There are times where it would be nice to have it more of a PC based software, but it isn’t the end of the world. We have our manager, supervisors, QA, and maintenance techs equipped with iPads so that they can always monitor. You can also get a license for Tableau in order to slice and dice the data into further detail. It is nice to setup reports and have dashboards. It does take some practice to learn the software, but the support group is very helpful.

Review Source

Response from QAD

May 25, 2021

Thank you for the thoughtful review. Glad to see that you are having more success since the relaunch of your continuous improvement journey!

VL

Valentino L.  
Plant Manager  
Food Production  
Used the software for: 2+ years

### "Data-driven improvement "

March 7, 2022

5.0

Redzone Compliance provides for more dynamic product safety. Automatically it triggers a control point check. If checks fail or are overlooked, a notification is sent as an alert. Our team is now notified of potential issues as they happen. This has resulted in increased product quality with zero product recalls. Likewise, Redzone software has improved communication and visibility with non-production departments. Our team's communication skills have improved, and we are now able to collaborate on projects. Also, our team's focus can be placed on other areas in production, knowing that Redzone is automatically monitoring and sharing critical data. The kaizen approach used by Redzone has encouraged us to break down silos, improve problem-solving techniques, and reduced labor costs by reducing overtime. Redzone software enabled our company to increase productivity across the board. Everything from improved efficiency to increased uptime. We have seen a boost in all areas of production. With Redzone, our team is more productive, and our output is higher. We have the tools we need to continue producing high-quality products efficiently. We are extremely happy with the results that Redzone has delivered. We would recommend Redzone software to any company looking for an improvement in their production environment.

Pros

What I like most is the ease of use. It's both intuitive and innovative. There is a shallow learning curve, and most users are up and running in no time at all.

Cons

Redzone provides plenty of support when generating reports using the Tableau software. However, I prefer self-reliance over a Redzone coach creating or altering our reports. I found a steep learning curve when learning on my own. There are classes available, but that is an additional cost.

Review Source

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