# Page 7 | QAD Redzone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is QAD Redzone the right OEE solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176109/Redzone-Productivity/reviews

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QAD Redzone

4.9 (281)

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Last updated April 24th, 2026

# Page 7 - Reviews of QAD Redzone

## Showing most helpful reviews

Showing 151-175 of 281 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IA

Ishan A.  
Packaging Department Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Raising the bar for Everyone"

June 29, 2022

5.0

Overall this software is breath of fresh air in the MES space. The focus on mobility and communication make it more relevant to our current decade than any competitor software I have seen. It allows us as managers to keep an active pulse on the organization in a very fluid manner, allowing us to spend more time on what matters the most - people, process and results.

Pros

RedZone brings us closer to reality of having one integrated operating system to deliver manufacturing excellence. The ability to communicate instantaneously at all levels of the organization, manage through priority and recognize our people for the great work that happens every day has lifted the culture of the organization to new heights. RedZone has also allowed us to raise the bar in execution for all of us. Democratization of data means everyone is enabled to make the best and most informed decision at all times.

Cons

Inability to automatically manage shift schedules, lack of depth in reason codes.

Review Source

wZ

wei Z.  
CI manager  
Food & Beverages  
Used the software for: 1-2 years

### "GMP made easy when using redzone!"

June 1, 2023

5.0

We use the software for action tracking, digitising our GMP process and cloud data reporting. Our organisation's communication level has improved, and we save time when looking through reports and past data when we use Redzone.

Pros

Redzone has helped us transform our GMP practice and digitalise the whole process. We love how we can use Redzone to track any actions we find during the audit process and assign them to the correct users. We can easily find and filter by dates, problems and solution within the app as well as Power BI

Cons

The compliance module takes some time to get used to, and setting up data sheets for the first time can be lengthy. Thanks to the Redzone coach, we can automate some of the processes.

Review Source

wW

wachter W.  
assistant production manager  
Food Production  
Used the software for: 6-12 months

### "Redzone saved my time!"

July 27, 2023

5.0

we saved a lot of manhours from doing administratiive task. such as collecting data and analysing data. Redzone is able to provide quick reviews within the app as well as using the power of cloud data analysis tools such as power BI.

Pros

before using redzone, we were doing everything manually, used up many hours of admin work and now redzone is able to provide production data instantly. We have better uses of our time. the system is very easy to use and coaching is great!

Cons

It takes some time to used to and learn about the admin app. the initial set up required precise data to be uploaded into the system, during the huddles, it can be pressuring when needed to type a lot of writting in short amount of time. during the huddles/meeting.

Review Source

fsK

fun shuang K.  
QA executive  
Food Production  
Used the software for: Less than 6 months

### "Redzone paperless journey"

July 27, 2023

5.0

making sure each checks are being perform on the right time, right place and right checks, no longer we had to guess peoples hand writing and the data can be easily accessable.

Pros

no more paperwork and saved hours of manual work. the data is easily retrived. each failed checks we can design triggers to sent to the correct users so right action can be taken to rectify the issue.

Cons

it takes a lot of time to set up the paperless checks. we had to prepare for different option list, product specs, data items etc etc. this is a one off process, we can make changes easily at a later stage.

Review Source

PP

Pourichaya P.  
production line leader  
Food Production  
Used the software for: Less than 6 months

### "Our journey to paperless"

November 24, 2023

5.0

we are now running daily production more effectively and we no longer just talking about past data, we are reacting to the data and forward thinking in how to reduce/prevent downtime in the upcoming production. The action management tool is great for action tracking and the whole engagement level of the production team is improved greatly.

Pros

Redzone is helping us to become paperless. The operators find it very easy to key in data, such as machine downtime and sechdule checks for the production line. we as supervisors, we have full visibility of all the lines and we the quality dashboard helps us to manage by exception. i can easily identify any failed or warning checks and speak understand why it failed and what was actioned. Before using redzone, these practice were very time consuming, in term entering the data and reviewing the data.

Cons

we need to buy more ipads. We would save lot money if the system can be used via windows or android devices.

Review Source

aN

ain N.  
halal executive  
Food Production  
Used the software for: Less than 6 months

### "Redzone compliance from the Halal food production team"

August 2, 2023

5.0

the current paper work, takes extra man hours to process the data in order to analyse. with Redzone checks, they all become digital and they can be easily retrieved during an audit. the data can also be easily access and use data analysis tool like Power BI to generate trends and charts.

Pros

the productivity of the workers will improve as the quality checks are being monitored, if is a paper check, they can become lazy and only fill in the checks when they like. Redzone make this impossible as checks can be programmed so it doesn't get missed and every missed checks are recorded. the dashboard also very easy to manage, we can see checks from one page and we can easily manage by exception.

Cons

Some situations are not very practical and we have to change our working habbit to accomdate the system. For example when we count units and enter in paper, we can mark in strokes and give the final value at the end. with Redzone, we can only enter final value, this could lead to potential mistakes.

Review Source

TI

Tamas I.  
despatch team leader  
Food Production  
Used the software for: Less than 6 months

### "Comment from a despatch team point of view on using Redzone"

August 24, 2023

5.0

the level of communication has greatly improved and departments are no longer working in silos and we are all having the same goal, which is to improve OEE and Redzone is giving us that visual. The chats function is really good and being able to take photos and videos is helping us to pass the information to the right person and issues are being resolved much quicker with Redzone!

Pros

We working in the despatch area where we are separated from the high risk area. having redzone helped us communicate much more effectively. we can immediately see when high risk have a downtime and the reasons and likewise if we have a stoppage, high risk area can also see. we no longer banging and shouting through the glass.

Cons

high care blaming all the downtime on despatch. However as the data suggest, this is not 100% of the time and it helps us to find the root cause of the problems and both side are working in the same direction.

Review Source

uD

uttam D.  
team leader  
Food Production  
Used the software for: 6-12 months

### "Great tool and all food production factories should have it!"

October 31, 2023

5.0

Before Redzone we use pen and paper to record downtime and after a production run has ended, the data wasn't very accurate. With Redzone, everything is recorded via the sensors and we can understand downtime to the nearest minutes. Team leaders are now account for data accuracy and we are all working the same direction in improving line OEE

Pros

Redzone tells me how the line is performing and I get to see the data and I can oversea the line downtime reasons. I can then easy react to the data and make adjustments from my team to rectify any problems,

Cons

On some of the products, the admins who set up the run rate is different from the plan and therefore it would mess up the data showing more than 120% performance which isn't realistic.

Review Source

sT

samuel T.  
Line leader  
Food Production  
Used the software for: Less than 6 months

### "Honest Redzone experience"

August 11, 2023

5.0

before Redzone i would need to spend extra time writing my production data. such as what time i started, how much i make and downtime reason and durations. when the work gets busy, a lot of the information is missed. Now with Redzone, i dont need to worry about any of that, i can easily key in the downtime reason and just stop and start my shift and everything is there. it's saved my time!

Pros

the system is very easy to use and it only takes a few clicks to start shift and start my production run. i can now see if i am running ahead or running behind on my sechdule and i can report my downtime easily to my manager.

Cons

because it's fully visible, it means i need to stay on top of my game and if my line is running slow theres no more excuses and kind of adds a little pressure to the job but it also motivates me to run my line better.

Review Source

VS

Viktoja S.  
Team leader  
Food Production  
Used the software for: 6-12 months

### "Despatch team leader point of view on using Redzone"

October 31, 2023

5.0

We can now see the downtime reasons for the production line and both high care and despatch team are working toward improving line OEE instead in of blameing each other. It gets all departments involved and we are all connected.

Pros

I find the Redzone software very easy to use and it helps us to track downtime easily, we no longer need to use pen and paper. We can make adjustments easily and the data is there easily accessible.

Cons

Sometim there are spots in the warehouse where I can not receive Wi-Fi signal and sometime the sensors can be mis leading , so the information display isn't correct.

Review Source

sS

saranlak S.  
CI manager  
Food Production  
Used the software for: Less than 6 months

### "Redzone compliance in Thailand!"

December 22, 2023

5.0

it's a usful tool for data collection and data analycial. it helps to engage people and gives our organisation to have a clear picture of performance. we can easily spot where our losses are. then we can track all the improvement actions with identified ownership of each task. Redzone also helping us to reduction papaer comsumption cost.

Pros

i like how redzone can set up triggers for checks. these triggers can be based on a downtime event and it can be programmed automatically and accurately. we know how much we loss with the reasons and this helps us a lot in terms of further improvement.

Cons

i really enjoy the redzone training and theres nothing we dont like. the only downside i can think of is my team found some difficulty to use both paper and redzone for recording checks this creates duplicated work for them. but this will be phased out once we fully implement.

Review Source

DW

Daniel W.  
QA Team Leader  
Food & Beverages  
Used the software for: Less than 6 months

### "QAD RedZone"

May 2, 2024

5.0

Pros

Training sessions and user froendly software.

Cons

Change is hard. Implementing changes. More of an employee issue than RZ.

Review Source

wM

wei M.  
CI manager  
Food Production  
Used the software for: 6-12 months

### "Redzone spiced up things in the spice factory"

November 22, 2023

5.0

As we do not allow mobile phones in the factory, Having Redzone has helped communications within our factory significantly, we can now sent photos to describe problems, we can also assign actions to the right people and we can track actions in our daily meetings.

Pros

we no longer need to rely on people writtting downtime data with pen and peper, we can easily see live data and the data centre in Redzone makes very easy to look past production run or shift reports.

Cons

we hope to have voice input in the messaging functions and when we first set up the systems it takes some time to understand how the data is related and we had to make many adjustments

Review Source

NB

Nadeeka B.  
Food Safety Analyst  
Food & Beverages  
Used the software for: Less than 6 months

### "Comprehensive"

December 7, 2023

5.0

Coach \[sensitive content hidden\] was amazing, he made the whole learning experience a walk in the park. He is very attentive, patient and answered all questions.

Pros

The software is a complete package of all compliance in a single location. Compliance and tracking reports is simple and user friendly. Coach was very professional and knowledgeable. I will definitely recommend the software to others.

Cons

The forms don’t have the logical option, which would benefit in some forms.

Review Source

pT

panya T.  
production supervisor  
Food Production  
Used the software for: Less than 6 months

### "Redzone compliance helping us reducing paper usage."

November 24, 2023

5.0

we have stacks and stacks of production line paperwork. in the transition of doing redzone compliance, we are reviewing and cleaning up uncessary checks and only keeping what is actually needed. we will be saving so much paper when we go fully paperless. We can retrieve these paper work with a few clicks and we can also react much faster when once we see the data.

Pros

The compliance module has helped us reduce paper on the production line. we can now easily search for checks, can filter by line, date and production. the data entering process is super easy and we can make sure the operators are doing the checks at the right time and the information they are entering is more accurate.

Cons

compliance takes long time to learn and master how to create datasheets, if done correctly this will help you track and monitor production line paper work a breeze.

Review Source

AC

Andy C.  
Director of Continuous Improvement  
Food & Beverages  
Used the software for: 1-2 years

### "Redzone at Golden State Foods"

May 20, 2021

5.0

Fantastic - love the coaching approach. Great software that with the right leadership can really unlock huge efficiency gains.

Pros

Redzone brought a new level of engagement and communication with the core of our business, the Operators who make the product. People finally knew the score and if they were winning or not every shift, every day. We were able to go paperless on our quality checks which removed a lot of waste in our processes.

Cons

The thing I liked least is the reporting in the software at the area level. Our plant is made up of multiple fillers working together as a system. Reporting at the area had to be done with data outside the software.

Review Source

Response from QAD

May 21, 2021

Thank you for the great review Andy! You may want to check out the additional resources for Tableau on the Redzone Knowledge Center as well as your coach to help with your reporting.

GG

Gary G.  
Director of Operations  
Food Production  
Used the software for: 6-12 months

### " RZ will help you understand exactly what is eating your lunch in a manufacturing plant"

December 15, 2023

5.0

As a director this is one of the best tool the company provided to me to get the job done.

Pros

The ability to track downtime and line performance.

Cons

finding the correct locations for the sensors.

Review Source

TK

Tipparut K.  
production line leader  
Food Production  
Used the software for: Less than 6 months

### "Real time data tracking and downtime reduction with Redzone!"

November 24, 2023

5.0

We used to manually record machine downtimes. We then had to manually input them into an Excel file to generate daily and weekly downtime reports for our meetings. These were time-consuming tasks, and operators often forgot to input the data, resulting in incorrect data being logged. Redzone helped eliminate all these issues. The actual downtime is tracked by the sensors of the line. When the line stops and starts, the entire downtime is captured, and all we need to do is assign the downtime reason. We can now get more accurate data, and we can generate reports with just one click.

Pros

real time data tracking! we can now see the performance of the whole factory from the ipads. The app is very easy to use and we can also manage new users, products, etc very easily from the admin app. We no longer no need to manually recording downtime and Redzone is saving us more time and allow us to focus on reducing downtime.

Cons

it was confusing when we first set up. we can have assets, asset type and locations problems. it all made sense when we started using the system and this takes some time to get used to and requires some adjustments to fine tune to our needs.

Review Source

VR

Verified Reviewer  
CIO/COO  
Food & Beverages  
Used the software for: 2+ years

### "Red Zone production system review"

December 29, 2020

5.0

Pros

Feature rich with constant improvements Excellent reporting

Cons

Cost is high Operational process improvements must happen to most effective use

Review Source

Response from QAD

January 21, 2021

Thank you for your 5 star rating! It is unfortunate that you find the cost high, as many Redzone customers enjoy rapid ROI. I would recommend sharing your thoughts with your Community Coach.

aC

aarti C.  
production team leader  
Food Production  
Used the software for: Less than 6 months

### "Greenday everyday with Redzone!"

August 23, 2023

5.0

before redzone, we have to manually write down machine downtime reasons and communicate with other shifts. with Redzone, all the shift information is there and it's much easier and quicker to handover. we just need to make sure the data we enter is correct. i can even look back at historical data to check a specific issue in the past.

Pros

The system is very easy to use. once we learned how to log on and update my log in. using it every day it is very easy. All the information is available in a a screen. i can see where my top downtime, i can see how fast my line is running and what product i am producing and my progress. The apple TV gives a nice slide on how other areas are performing.

Cons

it's not avaliable on android devices and i would like to see how line is performing even when i'm not at work. It requires good wifi connection, sometime in my area there are wifi darkspots so i need to move it around to get connected.

Review Source

lJ

lorenzo J.  
Manager  
Packaging and Containers  
Used the software for: 6-12 months

### "ASR redzone"

July 1, 2022

5.0

Very positive experience! I love being able to communicate direct on issues on the floor to the line operator while I'm at home. VERY cool

Pros

The way it ties the company together. From the President of the company to the line operator can now directly communicate with each other. Very cool tool! Having tablets in everyone's hands on the floor is great. It has really changed how we do business!

Cons

not customizable to the individual businesses very easily. However, for 99% of the application it doesn't need to be

Reason for choosing QAD Redzone

the tablet use was a big point for me and cost and ease of implementation

Review Source

zC

zexiang C.  
production manager  
Food & Beverages  
Used the software for: Less than 6 months

### "the digital production system that works!"

March 16, 2022

5.0

The experience is excellent. You can monitor the production situation in the workshop anytime, anywhere, convenient and fast. The integrated action allocation tool is very beneficial to set up and allocate tasks to individuals and is excellent for tracking task status. The admin and upkeep of the software are also effortless to understand and can easily manage without the need to request support. The RedZone support team also works very fast and is responsive when you need their assistance.

Pros

The data is intuitive, making the production process visualized and real-time, no longer relying on traditional paper reports Complete functions, can improve kanban management; can assist managers in identifying problems and making decisions; High maintainability, can customize unique problem solutions.

Cons

It may be difficult for operators to get started with the software. Beginners need to have specific knowledge and experience, and they need to be able to understand the logic of RedZone, which is not easy to get started. However, the coaching and support package works brilliantly in resolving the issues mentioned above.

Review Source

iT

iulian T.  
assistant engineer manager  
Food Production  
Used the software for: Less than 6 months

### "The shiny new Redzone system is so easy to use"

September 5, 2023

5.0

before we have Redzone, my guys used to fill in on paper records for each machine downtime, they would sometime make up the duration of the stop and put in any downtime reasons, it also requries someone to take the data from paper forms and enter into a computer to do data analysis. with Redzone, we only need to select the downtime reason and the duration is automatically captured. i believe the data is more accurate and we only need to make sure they are entering the right downtime reason. we are saving so much time by using redzone.

Pros

I find redzone very simple to use, the interface looks very clean and i negative to the right location easily and search historical report very easy, this helps me to understand where the problem is. It helps to promote internal communication.

Cons

im not very sure about the fact that anyone can start any location, it means someone can go to another location to start and stop a job and they can also go to another location to enter a downtime problem. we need to make sure no one is messing with it.

Review Source

TC

Tito C.  
VP of Manufacturing  
Food Production  
Used the software for: Less than 6 months

### "Great tool for employee engagement and real time tracking "

June 25, 2022

5.0

It has been a great experience implementing this software, the Redzone team, and the cultural change that has come as a result. Our Redzone Coach, Daniel Menghisteab, has been great in training everyone and encouraging our team as we grow with the introduction of Redzone. He has been a part of the success of the launch of Redzone in our facility.

Pros

The real time data. With it we can address problems as they happen. We can seen trends and issues that need attention right away. \\ It's also given our associates and supervisors a louder voice and an instant way to communicate with each other and management . The ability to take pictures and videos of issues that arise is a key tool.

Cons

Issues come up with the sensors that require attention. Especially in processes with drop feeds.

Review Source

MN

Matthew N.  
Packaging Manager  
Food Production  
Used the software for: 6-12 months

### "Great Experience / Great Tool "

May 13, 2021

5.0

From a Management perspective, I absolutely love RedZone! I'm able to see live updates on what's transpiring on the floor which then allows me to make adjustments and address issues or concerns in real time. I'm able to be in constant contact with my employees, and it allows them to be constant contact with me. It has also allowed me to track downtime, and create continuous improvement opportunities on the floor which then increases our OEE!!! It was been a great experience, and I look forward to continue to build off the success we have made with RedZone!! I would like to thank the RedZone team for all your support and patience's throughout this journey!!! Great Software and Great People!

Pros

RedZone was super user friendly! Creates involvement from everyone within, and builds collaborations from supporting department that were lacking prior. Increases communication and allows associates to reach out for support whenever needed.

Cons

I don't see any Cons with the RedZone App. There's nothing I would change or adjust.

Review Source

Response from QAD

May 17, 2021

Thank you for the glowing review! We appreciate you as a community member and look forward to success along the journey!

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