Who Uses This Software?

1Password provides solutions for businesses, families and individuals.


Average Ratings

338 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.99/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • 1Password
  • 1password.com/
  • Founded 2005
  • Canada

About 1Password

Are you worried about weak passwords and password reuse that could undermine your company security? Does your IT team spend most of their time on password reset requests? Solve these problems with 1Password! It is easy to deploy and manage and trusted by over 30,000 businesses and over 15 mln users worldwide.


1Password Features

  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

1Password Reviews Recently Reviewed!


Near-perfect password manager across all of my devices, with a great family account featureset

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Firstly, I love the most basic premise of the tool: password management. 1Password makes it easy to generate secure length passwords on the fly, and then save these on first login. I can then access these passwords on any of my devices that I have connected 1Password to. Recently, there was an upgrade to allow for autofill within mobile apps, which has been an incredible time saver. It is painless to generate new passwords for different services, avoiding the pitfalls of using a consistent password. A year or so ago, a service I use had a password breach - however the password that was leaked was unique to that service which really contained the problem to just resetting that single account. I love the family account features, where me and my partner can keep shared access to the latest credentials for certain non-critical things like food apps or Netflix.

Cons: I have had various versions of 1Password, and at one point had a separate freelance and personal account. Merging things hasn't been super straightforward and at times I do find duplicate entries for sites, which is a bit of guesswork to figure out which entry is the current credentials. I've been cleaning these up as I go, but it would be nice to have some sort of 'de-dupe' feature. I was also having some errors with an older vault format in my newer account. Sometimes when saving credentials, especially from a reset email event, it struggles to save the username with the password, which leads to having to type it in next time. No major problems.

Overall: Dead simple password management, sharing and entry

Capterra loader

I'm a very happy paying customer

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've long had a theory that website's attempts to beef up their security by requiring increasingly more complex passwords has led to a DECREASE in security. There is no way the average human can remember 50+ complex passwords, so they instead do stupid things like writing passwords on sticky notes and/or using the same password across every website they use (meaning that if one is breached, which is inevitable, then essentially they all are).

Enter the hero of this sad tale--1Password! I have used this software for years now, and I recently upgraded to the family account to get my wife on board. As a result, I use a different ridiculously complex and secure password for every website I visit without needing to remember any of them. I simply use a keyboard shortcut that will automatically fill in those usernames and passwords for me. I love it.

Worried about not having a password you'll need while out and about and away from your computer? Not to worry, they also have great mobile apps that'll take care of you there.

Also, how many times have you had to ask your spouse/SO for the username/password for some shared account (e.g., Netflix, Hulu, bank account, etc)? No longer. With a 1Password account, those can now be easily and automatically shared to a common vault.

Also worth mentioning is one of my favorite features of any piece of software--it disappears into the background. It just queitly and reliably works in the background with little to no upkeep.

Cons: Honestly, I'm stuggling to think of anything. I work on multiple computers and therefore need things to effortlessly sync between them, and one pain point used to be a sort of fiddly and unreliable sync using Dropbox as a bridge. The syncing is now rock solid (using iCloud, Dropbox, etc.), so is no longer a problem.

I have used 1Password for several years and it is the single best investment that I have ever made.

Jun 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In this day and age, when I see people using stupid passwords like their kid's birthday it makes me seriously question whether or not I should give them my data. The best password is so complex that it would be impossible to remember and never repeated for any of your accounts. Four years after buying 1Password, I have approximately 400 accounts each with different passwords that nobody is going to guess. The best part of this software is that there are plugins available for most major web browsers (I use Safari and Chrome). When I come to a website where I need to enter a store password, I simply open the plugin by entering my "1 password" and the software populates the website. I heavily rely on the iPhone and iPad apps which seamlessly sync with the software on my computer. The software will even alert you when you haven't changed a password for a period of time. Furthermore, if you change your password on a website, you will be prompted to update the entry in the Software, which it will do automatically upon clicking "update." In 2018, there is no good reason not to be using a password manager. Remember, I have like 400 password protected accounts and if even one of those companies has a data breach, I'd rather the hackers not get into my bank, credit card accounts, retail accounts, streaming services, and all the other accounts I use. Agile Bits is one of the leading developers in this area and 1Password software integrates well with just about anything.

Cons: It's not free. Seriously all joking aside, there is NOTHING bad about this software. My main gripe would be with developers who require a password that do not integrate with this software given how important it is.

Overall: I can use complex and unique passwords for each of my 400+ accounts that are password protected. I also use the "Secure Notes" function to store things like encryption keys and software license numbers in case I need to retrieve them for any reason. I cannot stress enough how important this product is and the cost is less than a small coffee at many places.

Simply brilliant - impossible to live without.

Jun 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Since every site really should have it's own password or so we're told by the security experts. Yet I only need ONE single password to make it all work and make it all secure. Who has the time to make AND remember a secure password for every site? Most people have enough trouble remembering both their email and their login password let alone having separate passwords for every account.. Enter 1password. A simple easy and effective way to generate strong and secure passwords that you need to log into a website these days. Hit a new website that requires yet another password? Open 1password, generate a password and voila. It automatically saves the username and password for you. Coming back another day to log in to said site? Hit two buttons, enter your master password and the rest happens for you. 1password automatically enters the username and password that you've saved previously. When two of the best in the IT Security fields including Troy Hunt recommend 1password, you know that it is very secure. Even better is that now 1password connects to haveibeenpwned.com. That way if your password is revealed to the world by way of a breach, you can find out simply, log in and change the password. This is checked against the constantly updated haveibeenpwned.com database (without sending your password). Can't recommend it highly enough!

Cons: 1password v6 was hard to for luddites (and those who have little interest in computers but are forced to use them) to use and understand. Unfortunately I've had to abandon a few 1password deployments due to the users not understanding how to use it. With version 7 this looks to be significantly easier and unlikely to still be an issue.

I simply cannot fathom my password management without 1Password

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Even though I am a single individual I have amassed a surprisingly large number of online accounts. From banks, credit cards, subscriptions, online retailers, reward cards, etc. You name it. I currently have 270 individual login accounts, and yes, I use the majority of them at least once every month or two. There is no way in hades that I would be able to use unique and long passwords for each one. The password generator is a fantastic utility. I just look at the website's requirements and make the password the maximum length and complexity. Watchtower is great for data breaches that I might not otherwise know about and the "aging" of passwords is helpful to keep my rotation current. Storage of software, licenses, SSN, credit cards and the like is brilliant. I can fill in websites with my current info at one or two clicks. I was not crazy about the subscription change in 1Password 7 but as long as it stays at the current price for those of us who have switched, I think it is a good deal. I hope it never gets too expensive and we have no option but to pay or lose the program. I have been using 1Password since (If I remember correctly, Version 2 and have it on my iPhone and iPad. I cannot say enough good things.

Cons: I wish there was a way to stop a password / pin number being flagged as weak if you have no alternative to the length of the password/pin. Also, I would love a feature that made a smart list of logins that have not been used in a user specified period of time. Such as, "not used in 6 months, not used in 1 year, not used in 2 years.... etc. That way one could begin weeding out accounts set up for one use, and no longer needed. One could go to that site and delete the account so there are not "orphan" accounts lingering in the ether.

The best password handling solution for all your devices: simple, secure and well integrated

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The first thing you need in this kind of software is a company you can trust and apps that feel secure : 1Password is basically that. It has an intuitive interface that anyone can use, it is beautiful and well integrated, and by far surpasses the "keychain access" and other built in apps by giving you control of what it stores and synchronizes, and how. I knew of this software because it was featured in one of Apple keynotes some years ago, and you know that when Apple promotes a software (especially one related to security of data) this means business.

Cons: I bought 1password for iPhone and iPad with the old pricing model: buy once and use it forever (I think it was an in-app purchase). I never bought the Mac version because I thought of it as being expensive and the integrated environment for Safari in MacOS didn't justify the price, as I always have my phone with me.

Now that the pricing scheme has changed it makes much more sense to have the Desktop version as well, especially if you are a family or a business. There are pros and cons to the pricing scheme but for some power users (again business and families) it's worth the money.

Overall: Seamless integration in all my devices, complete control of the information stored, transparent password handling. It is a very recommended software for anyone, especially power users such as businesses.

First App to buy!

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I help many fellow Apple user's with their devices across a broad spectrum of user requirements. The common denominator is that it today's online world EVERYONE needs a highly secure presence to protect their data. I have used 1Password from its first release, and it's an indispensable tool. So much so that to everyone with a Mac, I recommend it as the FIRST application they buy (subscribe), before anything else. 99% of people who come to me for help, when seeing the benefit, sign up for a subscription. Many of us complained, myself included, when Agilebits went to a subscription-based model. But if you take a step back, it is an incredible value. You always have the latest release on every platform, you don't have to use some other Cloud syncing option. For less than a cup of you get all these benefits. I sleep better at night when I've fixed all the vulnerabilities that the built-in security audit, like Watchtower, alerts have been resolved. With each release, there are major improvements. Hats off to the great team at Agilebits, Well done!

Cons: I wish there was a phone support like AppleCare. I also wish there were finer grained control (like ACLs) for passwords shared with family members.

Excellent all in one password program!

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It has from the very beginning integrated very well with my Mac products. I can seamlessly switch between my Mac and iPhone and access my passwords. The FaceID compatibility is a nice touch. I can store secure notes, passwords for all my websites, combinations to locks, credit cards numbers, etc. This information is all stored LOCALLY, which is very important to me. My vault is local only to my machines and isn't stored in the cloud where it might be more vulnerable to hacking. The password generator is a nice feature.

Cons: It would be nice if the password generator was a little easier to use. I can't tell you how many times I've updated a password using the generator and then somehow lost the new password (and 1Password didn't save the old one). The fill and click feature is also a little unreliable. Sometimes the forms will fill in automatically and then click to the next page. Sometimes they won't and will have to be filled in twice. It's a minor gripe, but it could be improved.

Overall: I briefly tried Lastpass and quickly switched back to 1Password for my team at work. Put simply, it's just more reliable. I no longer have to worry bout memorizing passwords or password security. I can make my passwords long and complex (and therefore more difficult to hack). Great product with great Apple integration.

Changed our office

Nov 27, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Pros:

- 1 password, 1 account but different vaults to keep your passwords organized/separate

- Ability to share vaults, and thus decide what passwords should be shared with your team and what are personal, for only the administrative team, etc.

- Saves. You. Time. Holy moly you do not have to go through re-setting passwords because you simply don't have to remember a million

- Keeps you secure - I trust this product

- One of the less obvious pros: you know when you have to sign up for an account with a new platform and they need you to create a password with 20 characters, 1 special character, 2 spaces, 1 number, and it must contain French (okay, I'm exaggerating, but you get the picture) - 1Password will do that for you, and remember the unique and secure password it created so you don't have to.

Cons: Cons:

- The learning curve is steep. As much as I would like to, it's not software I would get my mom using just for the sake of it - it can be confusing at first

- It's hard to shop around for password-management software. Once you invest, you're kind of committed. If you don't like 1Password, it's going to be annoying to switch.

Overall: Overall amazing, and I'm pleased at how easy it is to manage passwords and vaults.

Can't live without it

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: How do you remember the passwords for every website you use? Ask any security professional, and they'll give you the same answer: Don't. You can't possibly remember more than a handful of unique passwords, and re-using the same password across multiple websites leaves you vulnerable to having your account hacked on all of those sites when any one of them suffers a breach.

1Password has been around for years and developed a reputation for reliability (a critical feature for this kind of software!). Password sync seamlessly across all devices you install 1Password on, and its browser extensions let you enter the right password for every site with only a keystroke. And entering passwords that way helps to protect you against phishing attacks, since 1Password will only enter the site's password if the domain is correct.

Every version brings smart new updates to stay security-savvy. My favorite recent feature: The built-in "Watchtower," which keeps you apprised of which passwords you may need to change due to reported breaches.

Cons: The search feature can be a little clunky. It's important to title your logins appropriately so that you'll remember how to find them.

My favorite offline password manager

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1Password makes managing passwords easy. I have used this on Windows and Mac and Android for over 2 years and find that once you get past the connecting of online storage options, it is an effective and easy to use password manager. The password creator tool is probably the best feature in my opinion, its remembers what site you created a password for and you can easily go back and edit or change passwords on the fly. Syncing between devices is also a great tool, you always have the latest passwords and login info (as long as you have internet) The extension tools make it easy to log into various sites particularly in Chrome

Cons: Setting up 1Password does require a bit of technical knowledge especially if you choose not to opt for a 1password membership as a vault for your passwords The price is steep especially on Mac, even though it is a one time cost. Syncing is not always accurate. Though the password creator is an awesome tool, it can get messy if you create 2 or more passwords for the same site or login info, it will not automatically overwrite the old info that is no longer valid unless you manually do this. The Safari extension on Mac anyway does not work great.

Capterra loader

Easy to Secure Your Digital Life

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Things I love about 1Password:

- The developer is constantly updating the software to keep me safe online

- The integration of Have I Been Pwnd lets me know if my passwords have been compromised

- Ability to share passwords with family members but keep passwords for me private

- Lets me know if a website uses 2-factor authentication if I don't have it enabled

- Mobile apps keep me secure when I'm surfing the web on my phone

Cons: Things that could be better with 1Password:

- I wish there was a better upgrade path for long time usesr who bought, all the apps, to move to the subscription model they offer now (I spent a lot of money on the Mac apps and then I had to spend more money on the subscription)

- Not enough categories for my needs. Wish I could create my own categories

-

Overall: 1Password has changed how I use the Internet...for the better. I don't have to worry about which sites use which password. I can set unique specific passwords on every site, and I don't have to worry about all my passwords if one site gets compromised. The interface is super easy to use and all the apps I use (Mac, iOS) integrate seamlessly. There are a lot of password managers out there, but this is the best by far.

1Password is the Password Manager You've Been Looking For

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Where do I begin? 1Password brings peace of mind to a world full of security vulnerabilities while making life so much simpler. Between browser extensions and their mobile app you are always covered with an easy autofill option for all of those daily account sign-ons. With the added ability to store credit card information filling out payment forms has never been easier. When creating new accounts 1Password auto prompts you to create a new password profile helping to ensure that every new profile is accounted for. 1Password is incredibly easy to use while helping ensure you never forget another password again all the while still maintaining top security.

Cons: The only drawback that I can currently think of is the change over to a subscription based service. As a legacy user I don't wish to have to pay yet another monthly or yearly subscription fee just to add a new family member to my 1Password universe. I wish there was the option for a one time fee as well as the subscription option especially for legacy users such as myself.

My most recommended software to friends and colleagues

Sep 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's supremely reliable and efficient in everything that it needs to do. Plugins are available for all major browsers, and they all work well. The macOS and iOS apps work quickly and flawlessly. They are open about their systems for data storage and encryption. It's just never let me down.

Their recent collaboration with Troy Hunt to integrate is just one example of how they work constantly to improve their product.

Cons: It's difficult to criticise 1Password, but I suppose it's slightly too easy to become locked out of their web Team management console.

Personally I'm not a fan of the new pay-monthly business model. I sync using iCloud, and software updates are nice, but something I'd rather buy as and when I want to. Thankfully, they honour my original permanent license purchase to this day (that's for my personal use. We have a subscription for our team).

Overall: We were always nervous about sharing passwords by email, Trello etc. We're now comfortable knowing that our most business-critical passwords and data are stored with a single, mitigated point of entry.

Fantastic ease of use, thoughtful design, constant improvements

Jun 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's wonderfully easy to use--the browser extensions for Chrome, Firefox, and Safari are all extremely intuitive and fast. The "desktop" app is just as good, and allows you to quickly manage your own passwords and work ones, keeping them separate (each in their own "vault") without undue complexity. I especially appreciate the app's effort to track every password/login/etc. you've entered and possibly deleted or overwritten, as several times I've realized that I did that inadvertently, and was relieved to find the old password either in the app's "trash" area or in the history of the login I had edited.

Cons: It's hard to think of anything I don't like about the app. Maybe just the fact that moving an item (login/password/credit card/etc.) from one vault to another used to be sort of tricky--you had to right-click the item, choose "share," and then select "move to" for a given vault... and now I see that in the 7.x version they've made that action drag-and-drop. So I'm back to zero complaints.

Really great password manager!

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I setup a 1Password account to be used as an account for a non-profit that I'm working for. I sent them an e-mail asking about non-profit pricing, and they responded pretty quickly with some substantially lower pricing on the teams and business product. I provided the necessary documentation to show that I was indeed working for a 501c3 non-profit and they applied the discount to my account quickly.

I really like the feature set of the product. I'd say that it's pretty comparable to LastPass in functionality because it provides all of the benefits that LastPass does (mobile app, browser extension, etc). I also like that it provides you with a custom domain for you to login with (it's really great to give this to users). It makes the password manager feel a little more personal.

It's really easy to setup vaults, and they have a lot of great pre-loaded categories of password types to use (Login, Web, etc) so I don't need to make my own templates.

Cons: I would say that the only thing that I really don't like about 1Password is the fact that when I login on a new browser and go to add a new password entry, the password generator utility sets itself back to the default settings (that don't include generating password with symbols). I would love it if once you set your preferences for password generation, that it would stay consistent among all of my logged in sessions.

Overall: This is a really great product that fills a real need for my organization. Before passwords were kept on stickie notes, in random e-mails, or just memorized. Now we can have a central password store so that if anyone who knows any passwords is hit by a bus, we can actually get access to passwords for key systems and services.

Information safe and convenient.

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Intuitive interface makes keeping one's data safe effortless. Reduces friction for efficient workflows that keeps critical information secure. No excuse not to use random complex passwords for every logon. Great way to keep other personal information organized, private and backed up. Teaching family and student safe online practices with 1password as the backbone app. Excellent customer support and constant innovation. Latest updates to 1password in Chrome demonstrate drive for ongoing advancements. Affordable business model for families and teams. Watchtower is an added benefit!

Cons: Would like to be able to add images to secure notes, cards and memberships in iOS. Would like to be able to add 'loyalty' card numbers through photo of physical card and have automatic linking to loyalty company website. With a few tweaks 1password could also replace need for separate loyalty card app. Would love to see further integration of apple Wallet and Apple's Siri.

I'd be living under a rock without this app

Aug 16, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I have been using 1Password for a couple years now, and it is an absolute necessity! The funny thing is that I bought it 6 or 7 years ago, but just never took the time to begin using it, until we had a data breach. That was the catalyst for finally taking the time to begin plugging in all of our important websites, user names, passwords, and additional information within the app.

Pros: What's the benefit? - One location for all of our secure usernames and passwords - Not having to remember all of the different passwords - Seamless connections to all of our devices - Immediate backup and updates to all devices - Better security with auto-generated complex passwords - You only have to remember one password (make it a good one!) - Create categories for better organization - It alerts you of weak passwords and data breaches

Cons: It takes a considerable amount of time to set everything up, and it is best to have everyone in your family participate in the setup process. Bottom line... it doesn't work if you don't use it!

Recommendations to other buyers: Get the 1Password browser extensions and the smartphone app, and immediately connect it all to DropBox for an encrypted backup file. This will allow all of your devices to be synced in seconds every time you add or update a password.

Capterra loader

Top notch password manager

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a freelancer, I'm constantly trying new services and setting up various accounts for my clients. I typically have around 14 new logins a month and have a total of around 1,200 logins.

1Password is simple to use and it keeps my logins secure.

A simple cmd+\ either brings up 1Password mini with suggestions based on the website you're on, or auto-fills if there's only one login matching that domain.

Their password generator is excellent, both the traditional random character passwords, as well as their random words password generator.

Password sync between computer and phone is quite handy.

Using 1Password for auto-filling credit card info is nice and easy too.

Cons: If I had one gripe it's that I don't use their tagging and vault features as well as I should. That's not their fault, but it's the closest thing to a "con" I can think of.

Overall: 1Password enables me to create, manage, and use a ton of passwords without it being a hassle.

Does exactly what it says it will do

Sep 02, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I was "that guy" that the panic mongers warn you about - I could not remember 100+ unique passwords for every single site I logged into, so I used the same 3 for ... everything. Foolish? Yes, probably, but the only alternative was to keep them all written down somewhere where they could be found, so ... what to do? 1Password was built for this exact problem, and it solves it beautifully. My spouse and I have a shared account, so we can both access the financials and other joint stuff equally well - previously impossible when I had the (lame) passwords in my head.

Cons: There was something of a learning curve. I saw another reviewer mention that the Chrome extension is not user-friendly, I 100% agree with that. I was really very frustrated until I just went ahead with the membership plan. Haven't had any trouble since. But it did take quite a while to figure out, and the "help" and "FAQ" materials that were available at the time confused me more than they helped me. They may (probably have) improved since then, since my problems were well over a year ago.

Capterra loader

Dream come true for managing logins.

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Makes it so nice for me to manage hundreds of logins across all the tools I use.

I can setup vaults for each of my clients and save all of their logins during the onboarding process.

Between myself and clients, there's over 1000 logins I would need to manage - can't imagine having to do any other way. 1Password saves so much time.

Super simple to save, edit, and use logins across sites.

Works well on mobile when you need passwords on the go.

Cons: I used tags poorly when I first started and now I have a mess of them. It's tough to bulk edit and remove tags to clean up my vaults, but that's my own fault. Would be nice to be able to clean those up more easily though.

Overall: I've used most of the other big competitors, and I found 1Password to be the most user friendly for both personal and business. If a friend or client still manages passwords in a notebook or some other primitive method, I feel compelled to tell them to stop and start using 1Password immediately.

THE best security manager

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password is so much more than a login database - one feature I use constantly in the "Note" ability. This allows me to securely hold sensitive client information protected by the same high security as all my own logins and other private information. In additional to that the same information is available across all my devices thanks to the, optional, cloud storage features. The login features work great and I use the list of saved logins as the equivalent of a bookmark list - which again becomes global across all my devices and browsers. I cannot recommend 1Password highly enough.

Cons: Clearly having ALL your sensitive information in once place is akin to putting all your eggs in one basket. However it's still 100% better than trying to wrangle all that information some other way, and I'm certain the basket 1Password have designed is very very secure indeed.

Capterra loader

It's in the name

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1password does exactly what it sounds like -- makes it simpler to use your accounts through the use of one password entered into the 1Password system. You still have individual passwords to each account, it just makes it so you don't have to memorize all of them.

Cons: I can't really say there is anything I dislike about this product -- it is so simple and does exactly what it says it will do. Some might consider it a bit of a security risk -- figure out one password, and you've got them all, or so it would seem... But 1Password locks them behind heavy encryption and requires security questions. It seems the standard hacker would have such a hard time cracking this software that they might just decide to move on (I couldn't say with certainty, though).

Overall: Personally, I don't use this at home-- my Mac can take care of this work itself. However, on a PC (at work), it is a necessity in my opinion. One password now opens everything you need, and each individual password is kept safely on log by 1Password. Don't worry about its security -- everything is locked behind security questions, and off the cloud.

The Only Password Manager I Would (and have!) Recommend even for my Mother

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Absolute security - nearly a decade after adopting it, not once has it given me pause to worry about security. Sync across multiple platforms and devices. Just behind (thankfully) the cutting edge of technology on the Mac and iOS platforms - right where I want my security app to be. I now have myself, my family, even my mother on a 1Password for Families account which bring a perfect subset of "business" features to the shared family experience. And now we're running with 1Password for Teams at work. I think it's a great value for the money.

Cons: Integrated browser helper not reliable on some of the more esoteric sign-in pages being designed today, but works great on any traditional username/password login page. Needs to continue to improve Windows app to bring it up to par with the Mac side, but version 7 has come a long way to realizing that.

Worth every penny

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The benefits of a password manager are many, but I haven't shopped around enough to really compare feature sets. That said, there is nothing I know I want that 1Password doesn't have. I started using it when the focus was still largely on the Apple ecosystem, but I now happily use the chrome and cli variants on my linux machine, the android app (loving the ability for it to be the default form completion app), and on my windows gaming machine. I've also recently joined another company that was using it for shared secrets, and the single interface with clear separation between vaults and groups of vaults has been excellent.

Cons: Although I appreciate the challenge, I would still like a full blown linux (or at least debian variants) native client. The initial install process on windows via the windows app store was also a bit wonky.

Capterra loader

My Goto Password Solution

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This makes it so easy to generate and keep all my passwords unique, secure and up-to-date. With the family subscription, I have non tech parents who I am transitioning to secure passwords as well.

Cons: Since it is a Canadian company, I was hoping to pay in CDN dollars. It is a little expensive compared to some of the alternatives.

Overall: The experience has been spectacular, from a purchaser to of the applications, transitioning to a subscription model, everything has been completely seamless.

Vendor Response

by 1Password on September 01, 2018

Hi Tyler,

Thank you for the great 1Password review!

I just wanted to mention that we recently launched 1Password.ca data centre in Montreal that also includes pricing in Canadian dollars. It is completely independent from 1Password.com and requires a bit of manual work to transfer your account. If you are interested, please contact our support team (support@1password.com) and we will be happy to help.

Best regards, Roustem
Founder of 1Password
Toronto, Canada

One of the best password vaults out there!

Oct 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's self explanatory, works nicely both on web (using the Chrome extension both on Windows and iOS) and on mobile (I'm an iOS user). It does perfectly one thing - stores passwords. 1Password helped me to move away from browser storage, wouldn't go back now.

Cons: It sometimes still captures wrong data when saving registration forms and what is worse, does not automatically update this on the first login. Also it's layouts are constantly changing and this does not seem to bring additional quality, but brings a bit of confusion every time. Did experience some glitches and crashes in the last 2 years I was using it, but mostly it's super stable - never had a situation I wasn't able to recover a password. I'm also missing a function to easily store multiple password fields with different labels under the same name / site.

Features Galore

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There is a lot to love about this software. The integration with all my browsers, FaceID integration on iPhone X, Vaults, WatchTower, syncing across devices, password generator... I could keep going.

This software makes it easy to keep really secure passwords for all my sensitive information and accounts on all my devices.

Cons: the only thing I dislike about the software is how launching a website to log in from the mobile app opens the webpage within the 1Password App and not within another, such as Safari. This is easy to get around by starting the process in Safari makes it simple to log in but sometimes I don't know the URL that I need to use and have to refer to the app. It is a very minor problem.

Vendor Response

by 1Password on July 26, 2018

Thank you for the wonderful review of 1Password!

I just wanted to mention that if you would like to open the link in Safari, you could do that by tapping-and-holding the link value. You will then see the "Open in Safari" option.

I hope that helps!

Roustem
Founder of 1Password
Toronto, Canada

Great Password management tool

Sep 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use 1Password across my mac and my Android Pixel 2 phone. It works great across both products and is incredibly easy to use. I've tried other password management tools (like lastpass) which I didn't like due to their design as well as the intrusive way they implement themselves on web pages (taking up space in input boxes). 1Password has been easy to use, provides useful features such as checking strength of passwords, and warning you when your password might have been compromised.

Cons: The auto popup when there isn't a password of the page you're trying to log into isn't well designed. It can be confusing. If there isn't a password for a website, I'm not going to want to see credit card information so please don't show that. Very few actual cons though.

Best password manager available

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I tried a few password managers before settling on 1Password. I like that I can sync my credentials between my desktop and mobile so that I always have my passwords with me. I like that it can auto-detect weak passwords, duplicates, and other such security risks. I love that it integrates with my web browser and allows me to fill out credentials and login to sites automagically. This app just does its one thing exceptionally well and it's one I use multiple times every single day.

Cons: I have only ever been annoyed by the amount of times I've had to use my one password to login to the app on desktop and mobile (because of the security measures), but I've since learned that you can customize this level of security to be more convenient, while still secure.

Capterra loader

Longtime 1Password User with no regrets

Jun 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: When I bought 1Password, I paid upfront. (They have since moved to a subscription style service) I got exactly what I wanted: an attractive, easy to use, and cross-platform password manager. It works with all of my devices, my browsers, and my computers.

The newer versions, which I have admittedly not tried due to my desire to not spend money on things, have more password protection features. Frequently featured as one of Apple's Editor's Picks, it is a great app to have, but more importantly, an important app to have.

Cons: The subscription style service is disgusting.

Overall: Great design, incredibly cross platform functionality, and longevity are all things i associate with 1Password.

Also, compared with other password managers, 1Password just looks better. It really does. The logo is great. Nice!

Secure and simple password management

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1Password makes it easy to generate and use long, complex, secure passwords for all of my accounts. The web browser plug-ins prompt you to save your logins, generates secure passwords, and automatically fills various forms for you. I also like having my passwords available on all of my devices.

Cons: The subscription pricing can get a bit pricey. We use the 1Password for Teams and the costs can escalate quickly depending on the number of team members that need access.

Overall: We use 1Password in our school's tech department. There are several accounts that we need to share credentials for, such as vendors. 1Password allows us to store these credentials in a shared vault that all of our techs have access to while keeping our personal passwords in a separate non-shared vault. It's really simple to use and saves us a ton of time.

One of the best app ever. On my top5 app list on Mac and iPhone

Jun 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I'm using the app since 2009 and never got disappointed in it. It just works! Easy to install with or without the Apple App Store, with or without iCloud data. The app is so versatile it makes it easy to use under different environments or low network connectivity.

Cons: The adoption and engagement rate is still very low. Why? Because many users or computer users in general does not seem to understand of the importance of strong passwords and keeping their passwords outside of paper or electronic notes solutions (Apple Notes, Evernote) and so on.. In a sense, the only limit of this app is that it require some user intelligence and awareness. If the users doesn't want to set up strong, unique password for each of the services you're using.

Simple to use - with all the features I need

May 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Automated workflow - create and save new passwords, fill in login forms Synced through Dropbox on desktop and smartphone Multi "vaults" for a mixed professional and private use Manages several logins for the same site or service Integrated with the fingerprint scanner on IOS and the new macs Available more and more for mobile logins, avoiding the annoying cut and paste Customisable. For example, by default it submits the form, but, you can choose to just fill it out. This avoids problems with forms with a Captcha where you have to check a box before submitting the form.

Cons: I now have hundreds of passwords and it's getting a bit messy. I would have to go through all of them to tag or sort them. It could be simpler.

I can rest easy knowing that my (and my family's) passwords are unique, secure, and remembered

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - I'm a happy 1Password.com customer - I've set up my whole family on it - gone are the days we'd try 5 different "usual suspects' every time we wanted to log into a website - It's a beautiful app on macOS and iOS - and that's important for an app I use 10+ times a day - All my shortcuts are muscle memory now, given how often I use it

Cons: - The Windows app is not as polished as the macOS one, it's getting there though. - Less technically oriented family members have found the "vault" concept hard to ramp up on. Luckily I'm the vault administrator, so I basically made it so that they don't think about it. - "Autosave" from browsers can still be confusing for less tech-savvy people who don't get what's happening.

We depend on it and it helps keep us secure

Jun 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, saves time, prevents us from leaving our passwords on bits of paper around or using the same one for the dozens of websites we use. Saves us from having to dig credit cards out of wallet and type long numbers in every time we want to shop online. Can use on computer and mobile phone. Keeps any other info we want too, like insurance policy numbers, passport numbers etc.

Cons: Occasionally if our Chrome is not updated and we update 1Password, we have to restart Chrome to get them to integrate again. Also some websites have different coding behind the fill-in fields so we sometimes have to copy and paste our user name and password, or credit card info, from 1Password, but they make even this easy.

1Password - Easy Password Management

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the fact that 1Password works across all major platforms. I use it on my iPhone, my Windows desktop PC and my Mac notebook. The 1Password team keeps the apps well updated I can login using the fingerprint reader on both my phone and notebook.

Cons: I do not like that 1Password seems to be moving to a subscription/cloud based service. You can still use local storage, as well as Dropbox and iCloud if you need to sync across devices and I do hope they keep on supporting that well into the future.

Overall: Like most people these days, I have many, many online accounts. 1Password makes it very easy and very simple to generate long and difficult passwords that are unique to each account, and I never have to remember a password, except one.

Invaluable tool for creating and maintaining secure passwords

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I probably use between 10 and 30 different login accounts on a daily basis, both personally and professionally, and so a password manager like 1password has revolutionised my workflow. I'm also an avid Apple user, so i really appreciate the tight integration 1password has with the Mac and iOS ecosystems. The software is very high quality, reliable, secure and regularly updated.

Cons: I managed to get 1password at a discount, but the regular price is on the high side for my liking. The price is the only thing that occassionaly stops me wholeheartedly recommending it to others.

Overall: 1password allows me to be confident that my personal data is secure, and that I am meeting the strict security criteria required for my job.

Perfect solution for secure password storage and integration across devices

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password is easily accessible across all devices (I use it on my iPhone, MacBook Air, iMac, and iPad). It is super easy and intuitive to use once you understand its purpose (their tutorial video is helpful). My favorite thing about the software is that you can create different accounts and pick and choose which accounts show up on which devices. For example, I use it for professional logins under one account, and also use it under a Family account (shared account with me and my husband). On each device, I can choose whether to use 1 or both accounts. The other thing I like most is the 1Password usability on mobile, and the 1Password app on Chrome which allows me to autofill passwords on various websites.

Cons: It takes a while to configure it on all your devices, and it took me a long time to figure out that I needed to create a different account for personal logins, apart from professional logins. I believe there's a way to have local device passwords, but it didn't seem intuitive to me.

Overall: I am so happy I discovered 1Password. I'm glad to say goodbye to the days where I'd write down passwords, or store them insecurely in a doc somewhere. I also like that you can easily change passwords anytime, and it will automatically update across devices. 1Password will tell you the strength of your passwords too, or if any have been compromised, or duplicated. This helps with password strength as well as security.

Great cross-platform password keeper, served me flawlessly for 5 years

Jun 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great desktop client for macos (and 1password mini sitting in task bar); Great mobile client for ios (with touch id); Dropbox sync is instant and flawless; multiple ways to organise items (folders, tags, vaults); browser plugins.

Cons: Nothing major -- maybe search in 1password for IOS could be a bit faster :)

There are some features on my wishlist (like interaction with Terminal.app for Macos to suggest a proper password for remote host I've ssh'ed into), some of them are in the works (like command-line client), but overall I'm very satisfied.

Overall: keeping about 2000 personal and work passwords, credit cards, PIN codes, serials and other stuff there, using mobile and desktop versions daily and now cannot live without it

Great password management tool

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I tried 1Password as an alternative to 'LastPass' and I've been pleasantly surprised! The user-interface is very clean and concise, the menus can be easily navigated and your passwords sorted in a way that makes sense. The ability to generate a secure password at a whim is great, ensuring all of your passwords meet a certain level of security. The mobile app (IOS) is also great, with my passwords being seamlessly shared across both desktop and mobile.

Cons: The free version is rather limited in comparison to some other password managers, and the paid-for is quiet pricey. Like other password managers out there, having multiple accounts on the same devices isn't straight-forward at all. Requiring you to log-out and log-in, with no 'Switch account' button this quickly becomes tedious and time-consuming.

Capterra loader

Unobstrusive password manager

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It works like a charm; it may fill automatically passwords and it seems secure, not not using the clipboard to simply copy-paste passwords. This was important to me as malware that copies your keyboards has no access to it. A few months ago I was forced to update and looked for alternatives that sync between Android and Mac. I tried to import my passwords from 1Password into Lastpass using 2 guides, on the company website and another one on https://commons.lbl.gov/ but after a few hours I abandoned as it seemed impossible to have all passwords correctly copied.

Cons: They force you to update without real plus but with a real cost

Save yourself the headache of being hacked and just pay for this tool.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Besides the security of having really complex passwords, 1password allows me to not have to remember any freaking passwords. I have so many logins for so many things that's it's a waste of brain space to remember them all. The other feature they have that's really powerful is showing which websites you belong to that have had their data breached so you know you need to change your password there.

Cons: I wish the iOS app had touch ID support. Other than that, nothing to complain about. It's well worth the money.

Vendor Response

by 1Password on June 26, 2018

Thank you for leaving a great 1Password review!

I wanted to point you to this link about Touch ID on iOS. I hope it helps:
https://support.1password.com/touch-id-ios/

Capterra loader

1Password is the industry standard for security piece of mind

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best feature of this software is controlling the database with the offline version. Meaning, I store it in Dropbox, and it syncs across my devices privately and is protected from outside access. Another awesome feature is the ability to purchase the offline version and pay a 1x price and own the software!

Cons: -The only feature and functionality I would like to see is the ability of the offline version to remind, query, and change passwords across your accounts based upon a schedule (i.e., every 90 days).

Overall: -Support is fantastic.

-The product is fantastic and industry de facto standard for all security conscious types.

-Cross platform accessibility and integration is awesome.

I ACTUALLY use this thing. Previous password managers was not good.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app is slick and easy to use, which means we actually use it. I use the Business plan for my website service company, and my employees picked it up in less than a day. Because the Business plan includes a free Family plan for each member, I've been moving my family over to it as well (my parents finally have strong passwords!). The best features for me are: - Keyboard shortcut to auto-fill username and password in browser (makes signing in to things super fast). - Easy to use password generator. - Thumbprint integration on my iPhone.

Cons: This product is so much better than LastPass and other managers I have tried that it's hard to find cons. When managing a lot of groups (employees, groups, guests, multiple families, etc), it can be a little confusing to keep track of all the vaults (password containers), and which passwords are in which. It would be easier to just set user categories, and then tag passwords with those categories.

Easy to use and constantly improving

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Keeps passwords, credentials, notes, etc., seamlessly synchronized across multiple devices. - Integrates nicely with TouchBar in recent MacBook Pro models. - Supports most browsers (even minor ones) I have been using 1Password since its very early versions, and I have always found it easy to use and trustworthy. The few time I've had to rely on support, they have always been prompt and friendly in providing solutions.

Cons: - I don't like software subscriptions, so the recent trend towards their subscription service worries me a bit. So far the option remains for the single-purchase license, I hope this continues into the future.

Best app I've ever paid some money for

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using 1P for more than 5 years. I have it setup on my Android phone, Mac computer(s), Windows and even my wife's iPhone. It just works, and it's easy to use. I find the auto-web fill-in great. Since I've been using 1P we never forget a password and all our accounts now have different hard-to-crack passwords. You can't go wrong with this app.

Cons: I am finding that some of the new websites that use two factor authentication, or they use questions/answers during the login process, the auto-web fill-in does not work. It could be because I haven't set it up properly, but at least I can store all the answers in the 1P database and no sweat.

Capterra loader

Does what it's supposed to, but transition between licensing formats is a headache for individuals

Jun 05, 2018
3/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: 1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze.

Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

Cons: Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it.

Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away.

I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Overall: Upgraded security and privacy

Vendor Response

by 1Password on June 08, 2018

Hi Jeremy Brand,

Thank you for reviewing 1Password!

I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers

Let me know if that fixes the problem with the extension for you.

Thanks!

Best regards, Roustem
Founder of 1Password
Toronto, Canada

1Password is CRITICAL

Mar 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I'm a career IT pro, and I can tell you right now, you need this app. End of story. There are many others like it, but this one is mine - the first true leader in the space, and still the greatest. Our entire staff uses 1P for their personal password management, and are encouraged to do so. We also recommend usage of this specific product to all of our clients. It's a no brainer.

Pros: Powerful, simple, fast. Fabulous development, industry leading integrations while maintaining top notch security, terrific support. These guys get it.

Cons: None that I can think of other than that password management, in general, is a bit of a headache. Folks just need to accept it - you can't do better than 1P.

Recommendations to other buyers: If you're not using it already you should be! Period.

Simplifies and secures all my log-in information

Oct 19, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I used to use the same password everywhere (or really, one of 3 or 4 passwords, depending on the password restrictions for a given website). I would often have to try multiple login attempts to gain access to a seldom-used account. This wasn't a great situation (and I knew in the back of my mind that it wasn't great for online security), but it was workable. Then I got a new job, with tons of new logins and a master password that had to be updated at least every 30 days. So I decided to try a password management program. So far, 1Password has really surpassed my expectations. I have the browser extensions and the program installed on both my home and work computers, with Dropbox sync. When logging in to a new website for the first time, 1Password will prompt you to save the new login. So I basically just had to visit all the websites I normally do just once to save all my login information. It was painless. 1Password also prompts you to update passwords when it has detected that they have changed. And with the browser extensions, all you have to do is put your cursor in a log in field and press the 1Password keyboard shortcut to log in. Another really wonderful feature is the Password Generator built into the browser extensions - this makes it easy to use a new secure password whenever I create a new account. My work password has very specific requirements, so the different parameters for this feature (password length, pronounceable, mixed case, etc.) are super helpful.

Pros: The browser extensions make logging in to any website extremely simple. I love the password generator feature which allows me to easily create new secure passwords at every website I visit.

Cons: Only one con, really. Sometimes 1Password does not count logins on the same domain as the same login. So something like secure.coolwebsite.com vs coolwebsite.com would be saved as separate entries in the program. When that password gets updated, only one of these entries will be updated. So some general housekeeping is required to delete extraneous entries.

Simply the best password manager

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best option on macOS, which also supports a Google Authenticator-like 2FA. The family plan is a great idea. The ChromeOS version is also a great idea although I haven't fully tested it.

Cons: Subpar Android and Windows app. The 2FA option not intuitive, and seems like a patch, not elegant as the rest. Unlike LastPass, does not have automated password change. I hate having to generate a bunch of passwords, the last only works, and I have to delete all previous, which didn't - 1Password should work on a simple method of web apps to declare their policies, and should add intelligence to delete temporary ones, which didn't work!

Capterra loader

It is like locking all of your valuable information inside of a vault

Dec 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to save all of your log in information for every site and all you have to do is remember the main password to get into 1password. Or they have the ability to use Face Id to log in. Once logged into the app, you can quickly launch a site and sign in all in a single motion. 1Password will take care of the work for you. This software is available on your smart device and your desktop so where ever you need it, it is there. You really can't top this app for securing your information.

Cons: The only thing that could make this software any better would be if it was free. But I gladly pay the small fee to be able to have so many feature and know everything is safe and sound.

Overall: With this one app, I have been able to store all of my passwords, as well as my credit card info and other important things, and have quick and easy access to them when I need them. And I don't worry at all about it because I know the 1Password will keep them all safe and secure.

Capterra loader

Great Password Manager

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I used 1Password a few years back and loved it, and then my Macbook died. Here I am years later and I'm using it again. I love the simplicity of it. I love the fact it can be used across several platforms and not cost me extra. I just love the fact it does what it should do.

Cons: My only complaint with this software is the annoying prompt to save a password. In fact I've found a few instances where I'm not entering a password and it will ask me if I want to save it.

Overall: Ease of saving all my login info in a virtual password book that I can use on both my Macbook Pro but also on my Samsung Galaxy Note 8. I really like that it's cross compatible.

One of the best investments I have made

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Love that it works across devices. The software is some Apple-like usability features that I really like. It foresees what the user need. For example, if for some reason you want to manually copy and paste user id and password to some site from iPassword, the first step is one copies the user id, heads over to the website, pastes it in there, come back to 1Password to copy the password. But there 1Password anticipates that and automatically copies the password to clipboard on simply opening the app. Love that feature as it saves time.

Cons: 1Password offers to fill user id and password in certain native iOS apps but not others (in that case one has to copy paste dthe user id and password). Not sure it if is a limitation on 1Password's side and they are slowly working on it or it it the iOS app maker's prerogative to allow third party password apps to fill in the data. Hope this is addressed soon.

Simply the Best Password Manager in a Field of Excellent Choices

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Family-friendly features Great UX Updates are seamless Competitive pricing Wasn't bought by Apple iOS integration (esp with iOS 12) Great customer support! I was an avid LastPass customer for years, but they were bought by LogMeIn and I didn't like that company, so I switched to 1Password and have been thoroughly satisfied ever since. Both are terrific products, but I like the independence of AgileBits.

Cons: Setup could be easier across devices Sync is laggy across platforms sometimes Can't make my family use it (kidding) They should take out of the 2FA component (in my opinion)

1Password is a Top Mac App

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - powerful security app

- just remember 1 password, it takes care of the rest

- does security audits

- looks beautiful

- can store credit cards, secure notes, and more

- cross platform

Cons: - subscription model can be hard for people to pay for

- confusing for how to setup and use at first for some users

Overall: I love 1Password. It's an app I'm glad I pay for. I use it all the time. It works well and it has me covered in terms of security, credit card numbers and logins, etc. When I owned an Android and a Mac it worked great together and now that I'm on iOS and Mac it works perfectly. I found that it works so well that I got the family plan and have my wife and kids on it as well.

1Password

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to create strong passwords and store them in a central location with the ability to easily recall and automatically enter into websites/portals when required.

Cons: Hard to go between mobile devices and standalone devices that are not yours. Would have to find your password on the app, if using a different computer, and manually enter a very long alphanumeric password into a website.

Overall: Overall a great application that makes securely logging into websites easy and also reduces possibility of being hacked due to the complexity of the passwords. Great value for a person heavily using mobile devices or their personal computers for business.

The best password manager for your life or business

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password thinks of everything. It has the ability to leave rich text formatted notes, create custom fields on your login details, add tags, show you weak passwords or ones that have been exploited. I have been using this product since 2010 and it is the first thing I install on all of my devices.

Cons: The thing I like the least about it is you might have never used it if you are reading this review. They are an awesome company and have an amazing product.

Overall: The best password manager bar none. It gives me the piece of mind that I have all of my passwords saved in a place to remember them and that they are all different.

The app I rave about to family and friends

Nov 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password takes a relatively boring, tedious task and 'deals with it', to the point that my family and friends are surely tired of me bugging them to start using it. I particularly like how responsive the development team is, taking advantage of new OS features as soon as they are available. I've been using it for 5 years and I'm happy to be an ongoing subscriber.

Cons: I was confused by the different versions (i.e. 1Password X versus iPassword 7, and subscription models) it took a bit too much research to figure out what was what, before I moved to a 1Password subscription.

1Password

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to use. I love how the program connects you to the website and fills in your login and password. This app keeps my banking, my credit cards, my identifications and passwords so organized. I can't image my life without it.

Cons: I have had issues in the past with it syncing to my husbands app but for now it works great.

Overall: Love this program! Makes my life so much easier and I dont' have to stress about coming up with a complicated password, 1Password does it for me. This program is like having your wallet in your cell phone. No matter where I am I have access to my passwords and logins. I recommend this to everyone I know!

As friendly as password managers get

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Good apps for most platforms. Relatively intuitive interface. Watchtower can inform you when your passwords have been compromised.

Cons: No APIs or tools for working with 1Password programmatically. Many users will still need to be carefully trained on how to use the tool and convincing everybody to get on board with good password management is challenging. Tools for sharing passwords amongst team members where not good at first but have been improving.

Vendor Response

by 1Password on September 11, 2018

Hi Jamie!

Thank you for the great 1Password review!

Did you have a chance to look at 1Password command-line tool that allows to automate most of the tasks related to user and data management: https://support.1password.com/command-line-getting-started/

Let me know if you have any questions and I will be happy to help.

Roustem
Founder of 1Password
Toronto, Canada

1Password is everything you need to never forget yet another password again!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password is great software. It lets you generate robust passwords for your identities and stores them in a secure way. This, on the other hand, doesn't require you to remember every password of yours, simply because ... you don't know it. Joke aside, the application is from that kind that you don't really think about another company providing similar one.

Cons: This software is so good and I'm so used to it that nothing seems to come up as a con or even an idea for improvement. Well, maybe another shortcut for password generation above related field in form. :)

Generate and manage your passwords, all at one place

Aug 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This tool is available for Windows, Mac, iOS and Android operating systems. It is a feature-rich tool that provides web access, email support, storage up to 1 GB, offline access, automatic synchronizing etc. It also has a very useful feature of recovering the data that was deleted in the last 365 days, so if the user decides to change mind, it would not be a problem. The security audit program that works with it makes sure hat the passwords are strong and not redundant. During a user's travel, this utility makes sure to hide all the sensitive data from the application, to its secret vault, and then provide access afterwards. This can save the data from being misused.

Cons: To enjoy all the features of this tool, you must have a paid subscription plan. It is not compatible with the Internet Explorer browser. So those who always use IE, can face problems while using this application as they must shift to other browsers. This tool is also not as automated as the other products in the market, that compete with this one. The application is incompatible with windows phone and blackberry.

Capterra loader

Perfect Password Manager Solution for freelancer and agencies

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very good customer support

Many supported platforms

Many years of trust without any known security problems

Stable software

Fair price model / Not cheap

Cons: New Versions save the Password Safe in the 1Password Cloud (but the also got the old versions)

No solution to save HTTP Basic Auth Passwords

List of available sites are a little bit messy

Overall: I use 1 Password for many years and keep recommend it to all my agency contacts or even to my tax lawyer.

Most of the other password manager got security issues (Last Password for example got several high critical issues) but I never heard of a critical problem in 1password.

I easily and safely store all my passwords and login details

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password's ability to generate and store good passwords quickly is important. I especially like the feature which lets me type in my master password once, and it stays logged in while I stay sitting at my computer for an extended period. I also like the many ways that I can access passwords, before or after visiting a website.

Cons: Using 1-password on both a Mac and Windows, the user experience is quite different, and with the X-Password extension, some muscle-memory has to be un-learned (keyboard shortcuts changed, with no way to change them back).

The name says it all !

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, from creating vaults, creating passwords for your different account as simple or complicated as you want! I having the family plan. I created different vaults for my parents and in-laws, who are seniors. This makes it easy for me to retrieve their passwords or help them negotiate website with the install 1password web extension!

Cons: There is not direct access to a live person except via email. There are specific channels you can follow to get assistance. In addition there is a user forum that helpful. Also there is a question/answer database that you can search for answers to questions.

Overall: It's been a life saver! I love the app on my phone, finger print in abled makes retrieving your passwords and breeze

Amazing tool for password and account info

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent UI, secure, robust. Stores all website password for easy retrieval in the browser. Also stores CC info for payment, secure notes, identities, account numbers. Some other cool features include telling you if a site has been compromised so you can change your password. I use it to track my client login information securely as well as all my personal logins. I cannot imagine working without it.

Cons: No cons that I can think of. The new version 7 occasionally has a small hiccup here or there but the devs have been very quick to fix them.

A must have for everyone

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a long time user of 1Password, I have have helped almost everyone around me to use it too. For our company, we recently made the switch to 1Password Business, which allows us to use both a private and a shared vault. Soo helpful! And it gets even better, as the wonderful people of 1Password have decided to give every Business user a family account for free too! That way, they contribute to a safer internet. Way to go!

Cons: None. It's just great, especially for businesses.

Overall: Stable, reliable, and user friendly software. What else could I every ask for ...

Excellent App - One of my Favourites!

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: One password makes creating good security and password habits simple. I love its ease of use, regular updates from the developers and new feature additions. Browser integrations make the app really quick to use, and its Watchtower function points out vulnerable and hacked passwords as well as those websites you use that have 2FA functionality which you haven't enabled. Another great feature is the automation of two-factor authentication by handling one time passwords within the 1password app. Its a fantastic app guys, keep up the great work. Can't wait to see integration with iOS password in iOS12!

Cons: 1password is subscription based. I don't mind this though because the app is constantly being updated and new features added. I can see how much work is being put in behind the scenes, by the regularity of updates they send out.

A must have app

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is multi-platform, easy to use and scalable. Security is not an afterthought and having 1Password on all my many devices reduces frustration at staying secure in an ever more open society. I have recommended it to many of my clients and friends, all of whom have come to rely on it. It is a truly well conceived app and its functionality is 3 dimensional.

Cons: There is little to dislike but it delivers the most benefit to those who persevere and learn what it can do, and it is a very powerful app that deserves time spent to realise its power.

1 PAssword is the best app for password management

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very simple to use, has a very robust integration on both iOS and Android, it is able to use Dropbox to sync between different devices if you don't have a paid account which would enable you to have a native sync using the vendor's own cloud.

Cons: The paid version is too expensive and they mix password management with a secure vault for documents. I'd rather pay for a less expensive version only for passwords.

Overall: It works just as expected. I've never had an issue with it. I use the free version. I was able to migrate from iOS to Android using the backup-to-dropbox feature.

Can't imagine my life without 1Password

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love 1Password and like everything in the product. It's must have tool for everyone.

Cons: Just security may be. Last year it was few breaches, it's scary because all of the passwords and other sensitive personal and work information is stored in 1Password.

Overall: As I said: I love 1Password and can't imagine to live even 1 day without it.

Vendor Response

by 1Password on September 01, 2018

Thank you for your 1Password review!

As one of the well-known security researchers said: "Security is a process, not a product". 1Password is one the most secure password managers available today and we work every day to keep it secure.

Best regards, Roustem
Founder of 1Password
Toronto, Canada

Invaluable tool--wouldn't leave home without it

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Passwords are kept secure, yet instantly accessible Mobile app (with Face ID on the iPhone X) makes accessing passwords a breeze Password generation is quick, easy, and creates excellent and unique passwords Integrates with my web browser

Cons: Constant updates, while they improve the use experience, do take time to acknowledge and install In version 7 the Safari plugin will offer the likely password for a window I'm in but sometimes fails to insert the password when I hit 'enter' and instead opens a new browser window with those credentials

One of the best pieces of software I've ever used

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are few pieces of software that I can recommend wholeheartedly, passionately, and without reservation. 1Password is one of them. This app is so well designed and thoughtfully crafted. The cloud sync service is bulletproof. 2FA support is icing on the cake. Watchtower keeps you safe after exploits. This makes good security practices so easy, it's the first app I recommend people buy for their computer or smartphone.

Cons: There is literally not a single con that I can think of for this software. Rock on, Agilebits team!!

An excellent solution for a growing need

Aug 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about 1Password is its commitment to security. I believe it to be more secure than competing password vault applications and services. I also love that I can use it on almost any of my devices.

Cons: 1Password can be a little difficult to use at first. But I think that's just a side effect of it's powerful functionality. Once you learn to harness it, it's an invaluable tool.

Overall: In this day and age, it is ESSENTIAL for individuals to protect themselves with strong, unique passwords for every internet connected service. I found this tool to be my favorite of the lot.

Capterra loader

Don't let passwords steal your sanity!

Sep 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Not having to remember a million passwords, plain and simple. With the Chrome extension, you can autofill forms really easily, which saves me probably an hour every day (that I would normally spend looking up or resetting numerous passwords).

It works well for API keys, license codes, and any other security-related data. I love that you can add login urls, notes, and fields, as well.

Cons: 1Password lives up to its name-you only have to remember one password. HOWEVER...given that you get locked out when you put your computer to sleep, I end up entering that ONE password MANY times throughout the day, which is somewhat annoying.

But, it's certainly better than remembering 100 passwords!

Overall: Great! There are a few minor hitches here and there, but 1Password gets regular updates that fix these issues fairly quickly. It's a simple, inexpensive app that's well worth the investment!

Nice Job 1Password with adding Brave browser!!!!

Sep 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Right now I am very happy with 1Password for adding the BRAVE browser! This is in my opinion the most privacy oriented browser out there. I rate it second to Firefox. The worst is Google... they just cannot be trusted IMO. Having BRAVE work well with 1Password was at the TOP of my list and now they ahve done it!!! Thank! Thank you! Thank you!!!

Cons: Sometimes under certain conditions I have to manually open and input my username and password. If 1Password could make sure it worked in all situations, well that would be great.

An essential security tool

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The app integration is outstanding. As a tech, I use several operating systems every day, and having the ability to access my passwords from Windows, Mac, iOS, and Linux (via Chrome extension) is very important to me. Simply put, 1Password allows me to create and use obscenely long and difficult passwords without the need to remember them, and I rely on this app daily.

Cons: There is not much to say negatively about 1Password. I would love to see them create a Linux app so that I do not have to use a Chrome extension.

No need to remember multiple passwords again

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that 1Password is safe to use. I don't have to worry about remembering hundreds of passwords or use similar passwords everywhere. All I need to remember is the master password and 1Password helps me create strong passwords, saves and fills the password when required. Nothing is better than this.

Cons: 1Password on the phone doesn't fill up the password in websites which is a shame as I enjoy this feature while using it in my desktop.

Vendor Response

by 1Password on September 11, 2018

Thank you for the great 1Password review!

I wanted to mention that it is possible to fill passwords on the phone. It might be a bit less obvious and works a bit differently on iPhone vs Android:

https://support.1password.com/1password-extension-ios/
https://support.1password.com/android-filling/

Also, the new iOS 12 will make password filling even easier: https://blog.1password.com/wwdc18-presents-from-apple/

I hope this helps!

Best regards, Roustem
Founder of 1Password
Toronto, Canada

Capterra loader

Cannot live without 1Password

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am 100% dependent on 1Password because I currently have over 5 vaults with 100s of passwords stored in each. I will never use another product because I am already satisfied with the how my passwords are stored and protected. I have never had any issues.

Cons: Since I manage all my vaults, I would like to be able to link them all together. For example, when one team member updates a credit card, I would like to see that update. Another issue I have is when it shows suggested items, I cannot click it to go to that site.

Great til it freezes

Nov 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate the ability to secure a ton of passwords organized in vaults for ease of access.

Cons: Ever since 1Password 7 launched, the Mac menu bar app freezes every third time you try to open it. Additionally, it lost its compactness and has zero regard for where you place it. The window flies all over the place and will spontaneously close the vault you were in. Can't say I'm a fan of the latest version at all but it makes me less crazy than alternatives.

Overall: 1Password is a decent password manager that doesn't require yet-another-extension for macOS.

Perfect way to deal with passwords

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is incredible. I have over a 1000 items in my vault and I can't even remember I had to think of creating a password. 1Password does it all and the integration with the webbrowsers is great. I convinced my father to start using 1Password, who still has a paper with all passwords laying around on his desk.

Cons: While the 1Password X browser plugins are awesome, lately the sync between the application and the plugins take sometimes more than a day. I have to open the application to get the password.

Capterra loader

Key Team Tool

Oct 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1Password is used by our team to share access across the company to the tools and software we need to do our jobs. It is a great help to everybody and saves us so much time over the course of the workday.

Cons: The only problem that we have encountered is during the onboarding process emphasizing to new employees the importance of saving their credentials in order to log in to 1Password successfully. This is a problem that comes up over and over again. If there were an easier way to securely log in new employees and alert them to the safety precautions they need to take with their accounts, it would be very useful.

Overall: A fantastic tool for sharing access across our company. Strongly recommend it.

An essential app

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1Password makes logging in so quick, simple and secure. I love that it automatically copies 2FA tokens to the clipboard after you've entered a username/password. Both the Mac and iOS apps are excellent.

Cons: It's a shame that some login screens are so complicated that 1Password can't work out where to autofill, but that's not necessarily 1Password's fault.

Overall: This in an indispensable tool for managing passwords and 2FA which simplifies the login process and enables me to use different/secure passwords everywhere. I can't recommend it highly enough!

Dead simple app that makes password management a breeze!

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Because it integrates with every major browser and auto-injects login credentials, it makes my life so much easier than if I had to remember my credentials and type them in every time. Then there's the excellent attention to details, regular app updates, and everything else that they do right! Just can't praise the app more highly.

Cons: Can't say that there's anything that I like least. The transition to teams and the online version could have been smoother. But it's not a deal-breaker.

Capterra loader

How could you not love password management

Nov 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The idea of password management is genius. With everything requiring extra security these days how can you expect to remember 100 different passwords. I love the easy of use of 1password, it makes my life to much easier! I have a personal account as well as a shared account that we use at work for all the different passwords our department uses for shared software products.

Cons: the set of of getting all your passwords in there is a little time consuming but if you have patience and set it up properly it will save you so much time and and you won't have to constantly be resetting your passwords once you get locked out of your account!

Capterra loader

Implementing secure procedures in the work place

Oct 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1Password is an intuitive and high-quality system to ensure security. Our company has recently encouraged all employees to migrate from their individual password protection services to 1 Password. Despite some initial resistance to change, we've all agreed to move our password management to 1Password. I am satisfied with the ease of use and I perceive clear benefits in using this software even outside the professional environment

Cons: Setting the software up and migrating passwords required a bit of a learning curve, but after the first few minutes, all went smoothly!

Overall: Password management made truly easy with 1Password. I would definitely recommend it!

Great password manager

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: 1Password can be installed in different operating systems and also includes add-ons for the most popular browsers.

Apart from your private vault where you can save your own passwords, you can also create shared vaults to share passwords with a whole department, for example.

Cons: In the beginning, you will see emerging windows every time you introduce credentials into a service, asking you to save those credentials in 1Password (this is not too bad, but sometimes it's a little bit annoying).

Awesome Password Storage/Protection

Jun 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gone are the days of hiding all of my many usernames and passwords in a locked desk and just hoping no one finds it or loses it. 1Password has been a huge help in business, as well as for personal logins. Also stores credit card info for an easy checkout process when purchasing online. Highly recommend it!

Cons: The only con may be that you have to purchase it, but it's not really much of a con because someone had to put time into creating it and the value it adds is well worth the amount spent on the app.

My one personal safe

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This app has changed the way I store data on my devices. Keeping everything from passwords, notes, credit card information and login information behind a password gives me the ease of never forgetting a password and username again, making sure that every password i have is super secure and having access to all of those things from every device. Having different levels of security for employees has been great too.

Cons: Sometimes, the browser plug in can be a little glitchy when trying to log in. With a click of a button, its supposed to login with your username and password, however id say 1-5 times it will freeze and stop working.

If you are in the market for a password manager this is the only way to go.

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They have finally gotten to a place where their largest competitor can't beat them. This is a password management company that hasn't been hacked. If security is what you're looking for, they've got it. Now with the business package and the family package you can share your passwords safely with family or colleges which makes life so much easier!

Cons: The initial set up process could be improved but once you're used to how things work everything goes pretty smoothly after that!

Love Love Love

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything. I love that I can store all of my logins, credit cards, and general info. It makes it so much easier when logging in anywhere, especially places I haven't been for a while, and forgot my password. We all have so many different passwords, it's impossible to remember them all. Thank you 1Password!

Cons: The only con that I can really come up with is I wish it worked better with apps etc. on mobile devices. That is the only time I seem to have any problems with it.

Clean and Easy to Use

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: A password management software should make your life easier, not harder. Having used other password managers before, I have found 1Password to be the easiest to use and most straightforward to manage. I have confidence that the developers will keep it updated and secure, and I can easily store whatever passwords or personal details I need.

Cons: Honestly, I don't have any complaints about this software. It does what it says it will! I'm really pleased with it.

Helpful app for security, all you need to remember 1 password

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Helpful app for security, all you need to remember 1 password, in new world , we need to update passwords on a regular basic and a lot of passwords to stay safe.. This app does it all, you need to remember 1 password only, you can copy and paste information securely and feel safe

Cons: Keeping all info in 1 place is a risk too, if app does not work or need an update with new IOS or something else, you have a problem..

Overall: Great experience, easy to use, secure access to all passwords

Using it on iPhone, Macbooks and Windows PC's and absolutely love it

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their customer support is really great, they answer quickly and they are very helpful. I also like the fact that they as a company is focused on one thing only: Making the best, most secure password manager. There's too many features to mention, but I have very rarely had any issues, it just works.

Cons: There's only one thing: The price. I'm using it privately and I would love to use it professionally at our company but I don't think I can justify the expense, sadly.

Life changing

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app is the perfect app. It seems almost like something you don't need. But with all of the breaches and content in our lives that live on other companies systems today, this app is vital. It's also perfect for traveling as you can store documents, receipts and tons of other things in it beyond just passwords.

Cons: Every once in a while something doesn't work. It's rare. It might not be the apps fault directly but when it does happen it is very frustrating.

1Password is my password companion for years now, I can't imagine living without anymore.

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With many accounts everywhere and several clients and projects, I need to keep passwords and secure documents always close at hand and safely stored. With categories and tags, information is easy to find on all devices in the apps and in the browser. Using the password generator, I will always have the strongest passwords to add.

Cons: I can not think of any cons, this application is perfectly tailored for passwords storage and creation needs.

Must have tool for anyone that uses a computer

Sep 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: * Control over all my passwords, not having them saved in a browser * Ability to manage passwords for our family * Simplicity and ease of use * I love the keyboard shortcuts and use them all the time with clients and personal accounts

Cons: There have been minor issues with different upgrades. Currently I have to click on "Login" after it auto fills rather than it logging in for me. But I've only experienced minor issues in multiple years of use.

Capterra loader

Excellent Password-Management Software

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really love how easy this software is to use. Also, the hooks into the system in iOS and macOS are great! This means that I can easily access my passwords and other information to fill in forms on my phone and computer.

Cons: There isn't much that is wrong with this software. The only thing I find kind of annoying is that I don't use folders much to organize my passwords because search is great so if there was a way to turn that off, it would be handy.

Overall: I have completely solved my issue of creating strong passwords and authenticating with 2F-auth with this application. Thanks to everyone at Agile Bits for a great product!

Indispensable password manager

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Good integrations, excellent cross-platform support, ability to have separate vaults for work/personal/family/etc. Also, stores more than just passwords: for example, information about IDs and membership cards.

Cons: Although it's possible to use without it, the app leans towards using 1Password's own syncing service. This is good and secure, but it is an additional cost, and is somewhat complicated to set up for non-technical users.