# 1Password Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 1Password Software - reviews, pricing plans, popular comparisons to other Password Management products and more.

Source: https://www.capterra.com/p/176113/1Password

---

# 

 1Password Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

1Password

## What is 1Password?

Securing your business starts with 1Password. Trusted by over 100,000 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture.

## What is 1Password used for?

[Password Management](https://www.capterra.com/password-management-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Identity Management](https://www.capterra.com/identity-management-software/)

Top alternative

Featured

Overall rating

Based on 2,127 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Pros & cons

Comprehensive password management

Secure team password sharing

Inconsistent autofill experience

Subscription-only pricing concerns

Starting price

$2.99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Security / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 1Password?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://1password.com/&name=1Password)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 1Password

4.7 (2,127)

VS.

[4.9 (4,822)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$2.99

Flat Rate, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (2,100)

Ease Of Use

4.9 (4,821)

Value For Money

4.5 (1,450)

Value For Money

4.8 (3,673)

Customer Service

4.5 (1,101)

Customer Service

4.7 (3,957)

## 1Password alternatives

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (215)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (943)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (506)](https://www.capterra.com/p/144637/Keeper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176113/1Password/alternatives/)

## FAQs about 1Password

Overview

### What problems does 1Password solve?

1Password solves password sprawl, reused credentials, insecure sharing, and slow login workflows by centralizing passwords, 2FA codes, cards, and secure notes in synced vaults with autofill and breach alerts. IT teams, agencies, distributed staff, contractors, and families benefit most from controlled access, shared vaults, and cross-device availability.

Answer based on 1916 reviews

Overview

### Which roles and teams benefit most from 1Password?

1Password is most used by business owners, executives, and IT-focused teams that need secure credential management across devices and employees. Software developers and engineers use it to protect logins, API keys, and shared access, while managers, marketers, and project leads rely on it to organize team passwords and streamline secure collaboration.

Answer based on 2065 reviews

Overview

### What company size and industries is 1Password built for?

1Password is built for small, medium, and enterprise businesses, with strongest adoption among small businesses at 72%. It serves enterprise teams at 16% and midsize companies at 13%, with the heaviest industry presence in Computer Software at 14%, Information Technology and Services at 12%, and Marketing and Advertising at 7%.

Answer based on 2127 reviews

Features and Usability

### What are the key features of 1Password?

1Password includes core password management features like encrypted password storage, password generation, autofill, and password synchronization across mobile and desktop devices. Differentiating features include Watchtower security alerts for weak or compromised passwords, shared and private vaults for password sharing, and built-in two-factor authentication support with biometric login.

Answer based on 1819 reviews

Pricing

### How much does it cost and what fees or limitations are included?

1Password starts at $2.99/month for the Personal plan, with a 14-day free trial. Families costs 4.99/month, Teams 19.95/month for 10 members, and Business 7.99/month, with family accounts available at 70/person. Reviewers often say pricing feels high and the trial is short, though some find the value justified.

Answer based on 360 reviews

Integrations

### Which third-party tools and platforms does 1Password integrate with?

1Password integrates with Safari, Google Chrome, Firefox, Slack, Brave, Microsoft Azure, Okta, and OneLogin. It supports 8 third-party tools and platforms across browser access, team communication, and identity management, with reviewer-confirmed use centered on browser extensions and Slack-based account workflows.

Answer based on 178 reviews

Getting Started and Support

### How easy is it to onboard and train a team on 1Password?

1Password offers in-person training, live online sessions, webinars, videos, and documentation. Most team members learn day-to-day use quickly after initial setup, but first-time password manager users and admins usually need more time for migration, vault permissions, and adapting to different interfaces across desktop, browser, and mobile.

Answer based on 29 reviews

Getting Started and Support

### What customer support options does 1Password offer, and how do users rate the experience?

1Password offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, informative, and effective, with prompt replies and useful guidance. Some report inconsistent experiences, slower response times for certain issues, and occasional frustration when resolving more complex account or setup problems.

Answer based on 132 reviews

Security

### How does 1Password handle data security and access control?

1Password uses encrypted vaults, strong password generation, built-in 2FA and one-time codes, biometrics like fingerprint or Face ID, and Watchtower alerts for weak, reused, or compromised passwords. It also supports private and shared vaults, groups, and role-based access. Some reviewers note clunky setup, occasional autofill or sync issues, and reduced local-storage options.

Answer based on 1819 reviews

## Who uses 1Password?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 196 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 196 reviews

IT & Software Development

23%

IT & Software Development

23%

Administrative

16%

Entrepreneurs/ Owners

10%

Marketing

9%

Others

42%

Top industries

Based on 196 reviews

Computer Software

33%

Information Technology and Services

31%

Financial Services

12%

Marketing and Advertising

12%

Other

12%

## Pros and Cons

Comprehensive password management

87% positive reviews out of 1225

Most reviewers describe password management as simplifying strong password creation, secure storage, and effortless synchronization.

Bakari C

Web Designer, 1 employee.

"The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches."

Inconsistent autofill experience

55% negative reviews out of 167

Some reviewers find autofill unreliable, with delays, compatibility issues, and occasional failures across devices and browsers.

Adam D

Principle, 1 employee.

"the latest update to the mobile app struggles with auto-fill, there can be a long delay before it presents itself as an option, and sometimes it never presents as an option when filling out passwords.the way it works on chromebook is also very clunky"

Secure team password sharing

90% positive reviews out of 151

Most reviewers find password sharing enables secure, efficient collaboration across teams, families, and organizations.

Daniele C

Project Manager, 201 - 500 employees.

"i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools"

Subscription-only pricing concerns

68% negative reviews out of 82

Most users report the subscription model is costly, lacks one-time purchase options, and frustrates long-term customers.

Musa J

Web Designer, 2 - 10 employees.

"I dont like that it is subscription based. Although the cost is not too high, it means you lose all the benefits when you don't pay the subscription."

Seamless multi-device access

88% positive reviews out of 84

Most reviewers indicate device compatibility allows secure, consistent access to passwords on any platform or device.

Gianni N

Director, 51 - 200 employees.

"The most significant value, in my opinion, is the compatibility across all devices. "

Unreliable browser extension performance

53% negative reviews out of 78

Some users report browser extensions are buggy, require frequent restarts, and sometimes fail to work consistently.

Jesse Z

Software Developer, 51 - 200 employees.

"I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Password Synchronization

4.7 (374)

66.31% of 374 reviewers that rated this feature as important or highly important

This characteristic helps you keep passwords up to date across all devices instantly. Reviewers indicate synchronization is fast, reliable, and seamless on Windows, Mac, iOS, and browsers, though a few mention occasional syncing delays between devices.

Encrypted Password Storage

4.8 (315)

71.43% of 315 reviewers that rated this feature as important or highly important

With this capability, you can securely store all your passwords in an encrypted vault, protected by a master password and a unique secret key. Reviewers appreciate the strong encryption, transparency about security protocols, and the confidence it gives against breaches.

Credential Management

4.7 (301)

59.80% of 301 reviewers that rated this feature as important or highly important

You benefit from organized, secure storage and sharing of credentials, with options for grouping, tagging, and access control. Reviewers appreciate browser integration, autofill, and the ability to manage credentials for teams, noting it saves time and reduces password reuse.

Password Generator

4.8 (294)

61.22% of 294 reviewers that rated this feature as important or highly important

It gives you the ability to create strong, unique passwords tailored to site requirements. Users think the generator is flexible, customizable, and easy to use, though some wish for more control over memorable password options and better handling of website-specific rules.

Multi-Factor Authentication

4.7 (271)

60.52% of 271 reviewers that rated this feature as important or highly important

1Password offers integrated multi-factor authentication, letting you store and generate one-time codes within the app. Reviewers appreciate the convenience, QR code scanning, and integration with Google Authenticator, though some prefer using a separate device for added security.

Single Sign On

4.5 (235)

56.60% of 235 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

1Password 42 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify and respond to security threats to developed applications

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Identify and respond to security threats to cloud applications

Track and manage adherence to policies for any service, product, process, or supplier

You benefit from organized, secure storage and sharing of credentials, with options for grouping, tagging, and access control. Reviewers appreciate browser integration, autofill, and the ability to manage credentials for teams, noting it saves time and reduces password reuse.

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Maintenance and upkeep of physical and/or virtual devices

With this capability, you can securely store all your passwords in an encrypted vault, protected by a master password and a unique secret key. Reviewers appreciate the strong encryption, transparency about security protocols, and the confidence it gives against breaches.

Convert data into a code for security

Observe and track the demand, usage, progress or quality of a system, product, or user

1Password offers integrated multi-factor authentication, letting you store and generate one-time codes within the app. Reviewers appreciate the convenience, QR code scanning, and integration with Google Authenticator, though some prefer using a separate device for added security.

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

It gives you the ability to create strong, unique passwords tailored to site requirements. Users think the generator is flexible, customizable, and easy to use, though some wish for more control over memorable password options and better handling of website-specific rules.

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

This characteristic helps you keep passwords up to date across all devices instantly. Reviewers indicate synchronization is fast, reliable, and seamless on Windows, Mac, iOS, and browsers, though a few mention occasional syncing delays between devices.

Create, manage, and track policies and procedures within an organization

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Safeguards to protect network vulnerabilities

Get Advice

We can help you find the software with the features you need.

Features

4.7 (2,080)

4.7

Based on 2,080 reviews

## Pricing

Value for money

4.5 (1450)

Free Trial

[View pricing plan details](https://www.capterra.com/p/176113/1Password/pricing/)

1Password (Personal and family)

$2.99

Flat Rate,Per Month

It includes:

-   1password Watchtower
-   365 Day Item History to Restore Deleted Passwords
-   Advanced Encryption
-   Android
-   Apps for Mac
-   Digital Wallet
-   Friendly 24/7 Email Support
-   Ios
-   Items and 1 GB Document Storage
-   Linux and Chrome OS
-   Share Your Sensitive Information Securely
-   Total Privacy
-   Travel Mode
-   Travel Mode to Safely Cross Borders
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Devices
-   Unlimited Passwords
-   Unrivaled Support
-   Windows
-   With Anyone

1Password Families (Personal and family)

$4.99

Flat Rate,Per Month

It includes:

-   1password Watchtower
-   365 Day Item History to Restore Deleted Passwords
-   Advanced Encryption
-   Android
-   Apps for Mac
-   Credit Cards
-   Digital Wallet
-   Friendly 24/7 Email Support
-   Invite up to 5 Guests for Limited Sharing
-   Ios
-   Items and 1 GB Document Storage
-   Linux and Chrome OS
-   Manage What Family Members Can See and Do
-   Recover Accounts for Locked Out Family Members
-   Secure Notes and More
-   Share Passwords
-   Share Your Sensitive Information Securely
-   Total Privacy
-   Travel Mode
-   Travel Mode to Safely Cross Borders
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Devices
-   Unlimited Passwords
-   Unrivaled Support
-   Windows
-   With Anyone

1Password Teams( Team and Busines)

$19.95

Flat Rate,Per Month

It includes:

-   24/7 Email Support
-   5 Guest Accounts for Limited Sharing
-   Admin Controls to View and Manage Permissions
-   Android and Web
-   Apps for Mac
-   Brave)
-   (Chrome
-   Duo Integration for Business-Wide Multi-Factor Authentication
-   Edge
-   Firefox
-   Ios
-   Items and 1 GB Document Storage
-   Linux
-   Safari
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Passwords
-   Unlimited Shared Vaults and Item Storage
-   Windows

1Password Business( Team and Busines)

$7.99

Flat Rate,Per Month

It includes:

-   20 Guest Accounts for Limited Sharing
-   24/7 Email Support
-   Activity Log for Tracking Changes to Vaults and Items
-   Admin Controls to View and Manage Permissions
-   Android and Web
-   Apps for Mac
-   Brave)
-   (Chrome
-   Custom Groups to Organize Teams
-   Custom Roles to Design and Delegate Responsibility
-   Custom Security Controls With Advanced Protection
-   Duo Integration for Business-Wide Multi-Factor Authentication
-   Edge
-   Fine-Grained Access Control for Each Vault
-   Firefox
-   Ios
-   Items and 1 GB Document Storage
-   Linux
-   Okta and Onelogin
-   Provisioning With Active Directory
-   Rippling and Jumpcloud
-   Safari
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Passwords
-   Unlimited Shared Vaults and Item Storage
-   Usage Reports for Creating an Audit Trail
-   Windows

Value for money

4.5 (1,450)

4.5

Based on 1,450 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Firefox](https://www.capterra.com/p/228987/Firefox/)[

Safari](https://www.capterra.com/p/229123/Safari/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (1101)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (1,101)

4.5

Based on 1,101 reviews

## User reviews

Overall rating

4.7

Based on 2,127 reviews

Filter by rating

5(1667)

4(381)

3(61)

2(12)

1(6)

Mentioned topic

Sorted by most recent

BS

Bimba S.

Self-employed

Internet

### "Easy to use and secure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Pros

1Password is easy to use. I've tried a few alternatives and it has the best user experience by far. The sync between my phone and computer seems to be instant. I've got it set up for my family and we use it to share passwords with each other using the shared vault. Their articles on their system's security are great. I have some experience in security, and from what I can tell, they do a great job on this front.

Cons

It's a little confusing how there are different versions of the software available from the mobile app stores and on desktop. Eventually, I was able to figure out which one to use, but it would be nice if it was just one option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christine S.

Me

Financial Services

### "Customer Support nonexistent"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 14, 2026

Terrible. CHAT couldn't help me. I told Chat that if someone can't call me and walk me thru it, then cancel my new subscription. They canceled it. I guess they don't care about my business. ZERO PHONE SUPPORT IF YOU NEED IT.

Pros

Nada.

Cons

There is NO customer support system. You can't find a phone # to call. Chat was useless. I canceled when i asked to speak to someone and none was offered over Chat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

eldho t.

Bttery Test Tecnition

Electrical/Electronic Manufacturing

### "very nice app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

the zero-knowledge security model (which includes a Secret Key) and Watchtower, which alerts users to weak passwords or security

Pros

1Password is highly regarded for its balance of high-level security and user-friendly design.Beyond a master password, 1Password uses a locally generated "Secret Key," which offers a unique, extra layer of encryption that ensures data cannot be decrypted without it.

Cons

1Password shifted from a one-time purchase to a mandatory subscription model ($2.99/month for individuals). Furthermore, the move to cloud-only vaults (1Password.com) removes the option for local-only storage via WLAN sync or iCloud/Dropbox, which some users prefer for security and privacy reasons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DN

David N.

IT Operations Manager

Computer Software

### "Good password manager for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2026

Overall it's a modern and good password manager. For businesses it offers SSO and pretty good security/compliance features. Sharing records internally or externally works as expected and even more efficient internally if the Shared Vaults are utilized. Authentication policy for SSO enforcement by groups is confusing and needs work.

Pros

User interface is modern, generally easy to use, auto fil works well, and offers a massive range of record types for storing information or credentials. Admin management is good and offers SSO with Entra ID. Sharing records internally or externally is works as expected. The native shared vault feature is really good for businesses and a great way to keep records organizaed across different teams.

Cons

Transfer session tokens between devices/app will sometimes get stuck and put you into a loop or not work. Hightly recommend to only use either the browser extension OR the desktop app, not both on the same computer. SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vicky L.

Marketer

Construction

### "User‑Friendly and Trustworthy Password Storage for Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

My overall experience has been great as the app feels secure, it's easy and have multiple options of use and/or how you store your information.

Pros

Ease of use for storing, managing and sharing passwords/private information with the rest of the team. It feels secure and all in one place.

Cons

Sometimes you have to pay attention and make sure codes are being updated, otherwise it will store multiple and cause issues when login in on certain websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Clara R.

QA Manager

Computer Software

### "A secure, scalable, and user-friendly password management tool for QA Teams."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 22, 2025

As a QA Manager for a large company I think this tool is very handy, it is streamlined, secure, and efficient for managing credentials across projects and devices.

Pros

1Password is a reliable password management tool, with an intuitive UI, secure vault sharing, and smooth user onboarding across teams.

Cons

I think the team admin dashboard can feel limited for large-scale audits or detailed user activity reporting, detailed logs might be useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nolan P.

Account Manager

Marketing and Advertising

### "Synchronized sharing of client credentials between client applications."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 4, 2025

Credentials remained centralized by client, handoffs more serene, and offboarding also aligned to groups and SSO, so access updates no longer hindered campaign activities.

Pros

Shared vaults and group controls hold client credentials by account, while autofill and SSO pairing minimize friction in logins between ad tools and partner dashboards.

Cons

SCIM and role mapping need to be done with care, and admin views become cluttered while setting up massive access for client‑specific contractor contractors and client‑dedicated safes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

E-Learning

### "Just an easy way of storing your passwords"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2025

I haven't had any issues. Everything works well and is very trustworthy. I love the convenience of using it.

Pros

It just makes things easier. I had an experience where the password I used for everything was stolen and I decided to never let that happen again. Having eery individual password stored in 1Password helps so much.

Cons

It does take one extra step to use an app. But once you get used to using it, everything runs so smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Controller

Textiles

### "Full confidence in 1Password!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 12, 2025

I love that I can trust 1Password to safely store all of our important information, and I fear for the day that I can't access the application anymore!

Pros

I love that it stores not only passwords, but also important informations such as registration numbers and credits cards. The shared vault features allows our team to easily share all important information in one central hub.

Cons

Sometimes the application will disconnect and not automatically suggest the passwords. The solve to this is just going to grab it and copying it manually from the application, but it is a bummer when it happens.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sandra M.

Owner

Food & Beverages

### "Reliable password manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 10, 2025

Pros

It made storing all the passwords for our accounts so we don’t have to remember and store all app users ' names and passwords.

Cons

While 1Password suggests strong passwords for signing, these can be insufficient, some sites require special characters which it couldn't integrate into some passwords.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176113/1Password/reviews/)

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