--- title: "1Password Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1Password Software - reviews, pricing plans, popular comparisons to other Password Management products and more." source_url: "https://www.capterra.com/p/176113/1Password/" page_type: "product" language: "en" --- # 1Password Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 1Password ## What is 1Password? Securing your business starts with 1Password. Trusted by over 100,000 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture. ## What is 1Password used for? [Password Management](https://www.capterra.com/password-management-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Identity Management](https://www.capterra.com/identity-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 2,132 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Comprehensive password management Secure team password sharing Inconsistent autofill experience Subscription model frustrations Starting price $2.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Password Management / 2026 - Travel Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Cloud Security / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for 1Password?[Manage this product listing](https://www.g2.com/products/1password/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1Password 4.7 (2,132) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $2.99 Flat Rate, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (2,105) Ease Of Use 4.6 (2,774) Value For Money 4.5 (1,453) Value For Money 4.5 (1,801) Customer Service 4.5 (1,104) Customer Service 4.5 (1,390) ## 1Password alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [LastPass](https://www.capterra.com/p/151988/LastPass/) [4.6 (2,787)](https://www.capterra.com/p/151988/LastPass/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151988/LastPass/) [Password Depot](https://www.capterra.com/p/183535/Password-Depot/) [4.8 (86)](https://www.capterra.com/p/183535/Password-Depot/reviews/) Starting price $99.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183535/Password-Depot/) [View all alternatives](https://www.capterra.com/p/176113/1Password/alternatives/) ## FAQs about 1Password Overview ### What problems does 1Password solve? 1Password solves password sprawl, insecure password reuse, and messy credential sharing by centralizing logins, documents, cards, and one-time codes in secure vaults. IT teams, agencies, operations staff, and families use it to sync access across devices, autofill sign-ins, enforce strong passwords, and control who can view shared credentials. Answer based on 1919 reviews Overview ### Which roles and teams benefit most from 1Password? 1Password is most used by business owners, executives, and technology teams that need secure credential management across daily operations. Software engineers and developers use it to store and share access keys, while managers, project leads, and client-facing teams rely on it to streamline collaboration, onboarding, and account security. Answer based on 2069 reviews Overview ### What company size and industries is 1Password built for? 1Password is built for small, medium, and enterprise businesses, with strongest adoption among small businesses at 72%. It serves enterprise users at 16% and midsize businesses at 13%, and is most common in Computer Software at 14%, Information Technology and Services at 12%, and Marketing and Advertising at 7%. Answer based on 2131 reviews Features and Usability ### What are the key features of 1Password? 1Password includes core password management features like encrypted password storage, password generation, autofill, and cross-device synchronization across mobile and desktop apps. Differentiating features include vaults for organizing personal and shared credentials, built-in two-factor authentication, Watchtower security alerts for weak or compromised passwords, and role-based access controls for teams. Answer based on 1824 reviews Pricing ### How much does it cost and what fees or limitations are included? 1Password starts at $2.99/month for Personal, with Families at 4.99, Teams at 19.95 for 10 members, and Business at 7.99; all include a 14-day free trial. Reviewers often call pricing high versus free alternatives and want a longer trial, though some say security justifies the cost. Answer based on 360 reviews Integrations ### Which third-party tools and platforms does 1Password integrate with? 1Password connects natively to Safari, Google Chrome, Firefox, Slack, Microsoft Azure, Okta, and OneLogin. Reviewers most often confirm its browser extensions, especially across Safari, Chrome, and Firefox, while the catalog also shows identity and workplace integrations for Slack, Azure, Okta, and OneLogin. Answer based on 177 reviews Getting Started and Support ### How easy is it to onboard and train a team on 1Password? 1Password offers in-person training, live online sessions, webinars, videos, and documentation. Most team members learn basic use fairly quickly after initial setup, while people new to password managers and admins handling migration, vault permissions, and multi-app interfaces usually need more time, guidance, and habit changes for consistent adoption. Answer based on 29 reviews Getting Started and Support ### What customer support options does 1Password offer, and how do users rate the experience? 1Password offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, helpful, and effective, with clear guidance and useful self-service resources. However, experiences are mixed for some, with complaints about inconsistent quality, slower replies, and occasional difficulty resolving more complex account issues. Answer based on 133 reviews Security ### How does 1Password handle data security and access control? 1Password protects data with encrypted vaults, a master password, biometrics, built-in 2FA and, for some users, a secret key. It generates strong unique passwords, flags weak, reused or compromised credentials through Watchtower, and controls access with private/shared vaults, groups, and department-level permissions. Some reviewers report clunky setup, sync, and autofill issues. Answer based on 1824 reviews ## Who uses 1Password? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive password management 87% positive reviews out of 1227 Most reviewers indicate password management simplifies creating, storing, and syncing strong, unique passwords across all accounts. Nicole C. Content Specialist, 51 - 200 employees. "What I like the most about 1Password is that it helps you and your organization manage all your password in one place that everyone can access." Inconsistent autofill experience 55% negative reviews out of 167 Some reviewers find autofill unreliable, with delays, failures, or awkward interactions, especially on certain devices and browsers. Mary W. HR Specialist, 51 - 200 employees. "The autofill feature doesn't work consistently, but my biggest complaint about 1Password is the inability to identify and clean up duplicates automatically." Secure team password sharing 90% positive reviews out of 151 Most reviewers describe password sharing as seamless, secure, and essential for collaboration across teams and families. Anonymous User Head External Engagement, 51 - 200 employees. "Works flawlessly across Macs, PCs, iPHones, tablets, and for multiple family members; you can share passwords if you'd like using shared vaults, or keep them private" Subscription model frustrations 69% negative reviews out of 84 Most reviewers feel the subscription requirement is costly, confusing, and less appealing than a one-time purchase option. Multi-device, cross-platform access 88% positive reviews out of 84 Most reviewers find device compatibility valuable, enabling secure, consistent access across phones, tablets, and computers. Anonymous User Director, 51 - 200 employees. "The most significant value, in my opinion, is the compatibility across all devices. " Unreliable browser extension performance 53% negative reviews out of 78 Some users report browser extension issues, including bugs, inconsistent functionality, and the need for frequent troubleshooting. Jesse Z. Software Developer, 51 - 200 employees. "I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app." ## Features AI summary Based on 2,323 Password Management reviews Capterra data shows that buyers of Password Management software rank the following features as their top priorities: - **Secure Login** (**72%** of reviewers rated this feature as critical) - **Encrypted Password Storage** (**76%**) - **Password Synchronization** (**60%**) 1Password supports all three features reviewers rate most highly: **Secure Login**, **Encrypted Password Storage**, and **Password Synchronization**. Together, these capabilities help businesses protect account access, keep sensitive credentials stored safely, and maintain consistent password access across devices, allowing teams to work securely and efficiently. Encrypted Password Storage 4.8 (316) 71.52% of 316 reviewers that rated this feature as important or highly important With this capability, you securely store all your passwords in an encrypted vault, protected by a master password and a unique secret key. Reviewers appreciate the strong encryption, transparency about security protocols, and the confidence it gives against breaches. Password Synchronization 4.7 (376) 66.49% of 376 reviewers that rated this feature as important or highly important You get automatic synchronization of passwords across all devices and platforms, ensuring access everywhere. Reviewers indicate syncing is fast, reliable, and convenient, supporting multiple operating systems, though a few mention occasional syncing delays. Credential Management 4.7 (304) 60.20% of 304 reviewers that rated this feature as important or highly important 1Password helps you organize, store, and share credentials securely, with options for grouping, tagging, and access control. Reviewers appreciate the integration with browsers, autofill, and easy management for both individuals and teams. Multi-Factor Authentication 4.7 (273) 60.81% of 273 reviewers that rated this feature as important or highly important This aspect lets you add extra security with built-in multi-factor authentication, including QR code and OTP support. Reviewers appreciate its seamless integration, ease of setup, and the added protection, though some prefer separating MFA from password storage. Password Generator 4.8 (295) 61.36% of 295 reviewers that rated this feature as important or highly important 1Password offers a customizable password generator, letting you create strong, unique passwords or passphrases tailored to site requirements. Users think it’s easy to use, flexible, and saves time, though some wish for even more customization options. Single Sign On 4.5 (236) 56.78% of 236 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once 1Password 43 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Cloud Application Security: Identify and respond to security threats to cloud applications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: 1Password helps you organize, store, and share credentials securely, with options for grouping, tagging, and access control. Reviewers appreciate the integration with browsers, autofill, and easy management for both individuals and teams. - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Device Management: Maintenance and upkeep of physical and/or virtual devices - Encrypted Password Storage: With this capability, you securely store all your passwords in an encrypted vault, protected by a master password and a unique secret key. Reviewers appreciate the strong encryption, transparency about security protocols, and the confidence it gives against breaches. - Encryption: Convert data into a code for security - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: This aspect lets you add extra security with built-in multi-factor authentication, including QR code and OTP support. Reviewers appreciate its seamless integration, ease of setup, and the added protection, though some prefer separating MFA from password storage. - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Password Generator: 1Password offers a customizable password generator, letting you create strong, unique passwords or passphrases tailored to site requirements. Users think it’s easy to use, flexible, and saves time, though some wish for even more customization options. - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Password Synchronization: You get automatic synchronization of passwords across all devices and platforms, ensuring access everywhere. Reviewers indicate syncing is fast, reliable, and convenient, supporting multiple operating systems, though a few mention occasional syncing delays. - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Vulnerability Protection: Safeguards to protect network vulnerabilities --- Get Advice We can help you find the software with the features you need. Features 4.7 (2,085) 4.7 Based on 2,085 reviews ## Pricing Value for money 4.5 (1453) Free Trial [View pricing plan details](https://www.capterra.com/p/176113/1Password/pricing/) 1Password (Personal and family) $2.99 Flat Rate,Per Month It includes: - 1password Watchtower - 365 Day Item History to Restore Deleted Passwords - Advanced Encryption - Android - Apps for Mac - Digital Wallet - Friendly 24/7 Email Support - Ios - Items and 1 GB Document Storage - Linux and Chrome OS - Share Your Sensitive Information Securely - Total Privacy - Travel Mode - Travel Mode to Safely Cross Borders - Two-Factor Authentication for an Extra Layer of Protection - Unlimited Devices - Unlimited Passwords - Unrivaled Support - Windows - With Anyone 1Password Families (Personal and family) $4.99 Flat Rate,Per Month It includes: - 1password Watchtower - 365 Day Item History to Restore Deleted Passwords - Advanced Encryption - Android - Apps for Mac - Credit Cards - Digital Wallet - Friendly 24/7 Email Support - Invite up to 5 Guests for Limited Sharing - Ios - Items and 1 GB Document Storage - Linux and Chrome OS - Manage What Family Members Can See and Do - Recover Accounts for Locked Out Family Members - Secure Notes and More - Share Passwords - Share Your Sensitive Information Securely - Total Privacy - Travel Mode - Travel Mode to Safely Cross Borders - Two-Factor Authentication for an Extra Layer of Protection - Unlimited Devices - Unlimited Passwords - Unrivaled Support - Windows - With Anyone 1Password Teams( Team and Busines) $19.95 Flat Rate,Per Month It includes: - 24/7 Email Support - 5 Guest Accounts for Limited Sharing - Admin Controls to View and Manage Permissions - Android and Web - Apps for Mac - Brave) - (Chrome - Duo Integration for Business-Wide Multi-Factor Authentication - Edge - Firefox - Ios - Items and 1 GB Document Storage - Linux - Safari - Two-Factor Authentication for an Extra Layer of Protection - Unlimited Passwords - Unlimited Shared Vaults and Item Storage - Windows 1Password Business( Team and Busines) $7.99 Flat Rate,Per Month It includes: - 20 Guest Accounts for Limited Sharing - 24/7 Email Support - Activity Log for Tracking Changes to Vaults and Items - Admin Controls to View and Manage Permissions - Android and Web - Apps for Mac - Brave) - (Chrome - Custom Groups to Organize Teams - Custom Roles to Design and Delegate Responsibility - Custom Security Controls With Advanced Protection - Duo Integration for Business-Wide Multi-Factor Authentication - Edge - Fine-Grained Access Control for Each Vault - Firefox - Ios - Items and 1 GB Document Storage - Linux - Okta and Onelogin - Provisioning With Active Directory - Rippling and Jumpcloud - Safari - Two-Factor Authentication for an Extra Layer of Protection - Unlimited Passwords - Unlimited Shared Vaults and Item Storage - Usage Reports for Creating an Audit Trail - Windows Enterprise Contact Vendor for Pricing It includes: - 20 Guest Accounts for Limited Sharing - 24/7 Email Support - Activity Log for Tracking Changes to Vaults and Items - Admin Controls to View and Manage Permissions - Android and Web - Apps for Mac - Brave) - (Chrome - Custom Groups to Organize Teams - Custom Roles to Design and Delegate Responsibility - Custom Security Controls With Advanced Protection - Dedicated Account Manager - Duo Integration for Business-Wide Multi-Factor Authentication - Edge - Fine-Grained Access Control for Each Vault - Firefox - Ios - Items and 1 GB Document Storage - Linux - Okta and Onelogin - Onboarding Engineer - Provisioning With Active Directory - Rippling and Jumpcloud - Safari - Tailor-Made Setup Training - Two-Factor Authentication for an Extra Layer of Protection - Unlimited Passwords - Unlimited Shared Vaults and Item Storage - Usage Reports for Creating an Audit Trail - Windows Value for money 4.5 (1,453) 4.5 Based on 1,453 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Firefox](https://www.capterra.com/p/228987/Firefox/)[ Safari](https://www.capterra.com/p/229123/Safari/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (1104) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (1,104) 4.5 Based on 1,104 reviews ## User reviews Overall rating 4.7 Based on 2,132 reviews Filter by rating 5(1672) 4(381) 3(61) 2(12) 1(6) Mentioned topic Sorted by most recent AO Austin O. IT Support Engineer Mechanical or Industrial Engineering ### "Great Password Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 14, 2026 Overall experience has been very positive. It has saved a lot of time and effort for us. But doing that while being safe/secure is a crucial step, that has certainly been taken. Pros This tool is very easy to use. To save and generate passwords effortlessly while keeping it secure, is amazing. Their customer support is great, they are a great value, and I use it heavily on my mobile. Cons Nothing comes to mind! The software is easy to use, intuitive, and used daily. The added features always add value to the already great product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Luke H. Learning and Development Manager Construction ### "You Might Not Understand Why, But You Want This " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Could not be happier. When our HRIS team rolled it out I didn't understand the benefits, but quickly this eliminated a lot of hunting and searching for passwords for all of us, while also giving us a great place to protect shared passwords for teams. A simple fix you never knew you needed. Pros This is very niche but for those of us who have to have both user and admin accounts, 1Password means we can use incognito mode and save a password there that otherwise doesn't save in chrome. Game changer! Cons It took a little time for folks to understand the benefits, but that was mainly due to Microsoft password savers blocking us and confusing users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IA Iness A. UX UI Designer Design ### "Rien a voir avec la suggestion de mot de passe de Google Chrome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 30, 2026 1Password est une application exceptionnelle. Croyez-moi, ne plus avoir à retenir vos mots de passe, ça change la vie. Pros J’aime le fait que les identifiants soient accompagnés d’icônes du logo de chaque site, ce qui facilite la navigation dans le coffre-fort. Aussi j’apprécie la tarification qui reste dérisoire au vu de tout ce qu’il permet de faire et de comment ça change la vie. La gestion de mots de passe différents est pour moi un vrai casse-tête. Cons J’ai été débité alors qu’ils promettaient une période d’essai. Oui, j’ai reconduit mon abonnement mais c’est ce qui était dit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jesse Z. Software Developer Computer Software ### "Convenient Tool To Store and Fill Passwords With Some Inconveniences Experienced" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 23, 2026 Overall, using 1Pass has been a great experience and has made it easy to store and autofill my passwords across all of my devices. I wished they switched to a more freemium model to allow some features for those who don't want a premium subscription. Pros It is easy to store passwords and passkeys across different websites all in one place. Additionally, I like how 1Pass can detect on login pages when you have a passkey and prompt you to use it. Also, the password autofill works across all devices from laptops to tablets to even your phone. Cons There is no easy way to prevent it from locking too often or avoid it altogether when it's more of an inconvenience then it is to keep you safe. Additionally, their payment model needs some improvement as you basically have no free version and can only use it as long as you have a subscription or your employed at a company with one. Also, I don't like how it keeps asking if I want to save SSO logins as I think it is pointless to do so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sebastien T. Développeur Web Higher Education ### "1Password : "La sécurité avant tout" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 Pros 1Password permet de gérer facilement tous ses mots de passe en un seul endroit sécurisé. C’est un vrai gain de temps et ça évite d’oublier ses identifiants Cons C’est un service payant, ce qui peut freiner certains utilisateurs et La configuration initiale aussi peut demander un peu de temps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bimba S. Self-employed Internet ### "Easy to use and secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 Pros 1Password is easy to use. I've tried a few alternatives and it has the best user experience by far. The sync between my phone and computer seems to be instant. I've got it set up for my family and we use it to share passwords with each other using the shared vault. Their articles on their system's security are great. I have some experience in security, and from what I can tell, they do a great job on this front. Cons It's a little confusing how there are different versions of the software available from the mobile app stores and on desktop. Eventually, I was able to figure out which one to use, but it would be nice if it was just one option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christine S. Me Financial Services ### "Customer Support nonexistent" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 14, 2026 Terrible. CHAT couldn't help me. I told Chat that if someone can't call me and walk me thru it, then cancel my new subscription. They canceled it. I guess they don't care about my business. ZERO PHONE SUPPORT IF YOU NEED IT. Pros Nada. Cons There is NO customer support system. You can't find a phone # to call. Chat was useless. I canceled when i asked to speak to someone and none was offered over Chat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ET eldho T. Bttery Test Tecnition Electrical/Electronic Manufacturing ### "very nice app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 the zero-knowledge security model (which includes a Secret Key) and Watchtower, which alerts users to weak passwords or security Pros 1Password is highly regarded for its balance of high-level security and user-friendly design.Beyond a master password, 1Password uses a locally generated "Secret Key," which offers a unique, extra layer of encryption that ensures data cannot be decrypted without it. Cons 1Password shifted from a one-time purchase to a mandatory subscription model ($2.99/month for individuals). Furthermore, the move to cloud-only vaults (1Password.com) removes the option for local-only storage via WLAN sync or iCloud/Dropbox, which some users prefer for security and privacy reasons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DN David N. IT Operations Manager Computer Software ### "Good password manager for SMB" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2026 Overall it's a modern and good password manager. For businesses it offers SSO and pretty good security/compliance features. Sharing records internally or externally works as expected and even more efficient internally if the Shared Vaults are utilized. Authentication policy for SSO enforcement by groups is confusing and needs work. Pros User interface is modern, generally easy to use, auto fil works well, and offers a massive range of record types for storing information or credentials. Admin management is good and offers SSO with Entra ID. Sharing records internally or externally is works as expected. The native shared vault feature is really good for businesses and a great way to keep records organizaed across different teams. Cons Transfer session tokens between devices/app will sometimes get stuck and put you into a loop or not work. Hightly recommend to only use either the browser extension OR the desktop app, not both on the same computer. SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Vicky L. Marketer Construction ### "User‑Friendly and Trustworthy Password Storage for Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 My overall experience has been great as the app feels secure, it's easy and have multiple options of use and/or how you store your information. Pros Ease of use for storing, managing and sharing passwords/private information with the rest of the team. It feels secure and all in one place. Cons Sometimes you have to pay attention and make sure codes are being updated, otherwise it will store multiple and cause issues when login in on certain websites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176113/1Password/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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