# 1Password Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is 1Password the right Password Management solution for you? Explore 2124 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176113/1Password/reviews

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1Password

4.7 (2124)

[View alternatives](https://www.capterra.com/p/176113/1Password/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of 1Password

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

DC

Daniele C

Project ManagerFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years.

“i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools“

May 22, 2025

TS

Travis S

Communications DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“I prefer not to use 1Password as a browser extension, as it is less efficient than using the Apple Passwords fill-in feature with fingerprint or face ID options.“

July 9, 2025

CR

Clara R

QA ManagerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“Password is a reliable password management tool, with an intuitive UI, secure vault sharing, and smooth user onboarding across teams.“

October 22, 2025

Jesse Z

Software DeveloperComputer Software, 51 - 200 employeesUsed the software for: 1-2 years.

“I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app.“

July 31, 2025

CR

Clara R

QA ManagerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“As a QA Manager for a large company I think this tool is very handy, it is streamlined, secure, and efficient for managing credentials across projects and devices.“

October 22, 2025

MW

Mary W

HR SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“The autofill feature doesn't work consistently, but my biggest complaint about 1Password is the inability to identify and clean up duplicates automatically.“

May 29, 2024

NC

Nicole C

Content SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“What I like the most about 1Password is that it helps you and your organization manage all your password in one place that everyone can access.“

June 19, 2025

Jon B

Senior SEO Content ManagerConsumer Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I honestly struggle to come up with anything for this question – if I had to be really picky the Single Sign on Prompts are a bit annoying, because most of the time I dismiss these and just sign in using the pass word for the SSO form, which prompts the password for that account.“

June 13, 2024

## Showing most helpful reviews

Showing 1-25 of 2124 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jesse Z.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Love Being Able To Store Passkeys, Don't Like How Security Can Make Use Inconvenient"

July 31, 2025

5.0

Overall, 1Password is a great password manager that offers the security and passkey features that many other password managers do not. I like how they prioritize security even if it is a double edge sword and makes thing inconvenient.

Pros

I like how it can store all of your passwords securely and even store passkeys so that you don't have to enter your password on sites that support passkeys.

Cons

I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app. Additionally, I think the secret key needed to sign in is very hard to retrieve if you forget it. I also don't like how 1Password continues to promote the personal 1Password accounts if your organization uses it only to have to pay for a subscription once your leave the company.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

The data breach and leak in 2023 caused security concerns for our company.

Review Source

SI

Steve I.  
IT Support Supervisor  
Banking  
Used the software for: 2+ years

### "1Password: Most Secure Password Keeping Tool"

June 25, 2025

5.0

1Password has been a fantastic tool for our organization. We previously used LastPass and Bitwarden. 1Password separates itself from a security standpoint by assigning each account a secret key. The secret key is a separate, random string of characters required before accessing an account on a new device. 1Password is also easy to administer. We use Active Directory sync which ensures easy user onboarding. The shared vault feature is also fantastic. This allows groups or teams to share vault items that multiple team members need.

Pros

1Password separates itself by having an extra layer of security not found in its competitors, the secret key. Each user account is not only secured by a master password. In order to sign into an account on a new device, the user must also supply the secret key assigned to the account. The secret key is a random, complex key that 1Password generates at account creation. Having this extra layer of security ensures that an account is compromised if a user's master password is uncovered by fraudsters.

Cons

Occasionally, the 1Password Windows client doesn't sync fast enough with the browser extensions. In some cases, if a user updates a password the browser extension will still have the old credentials. Relaunching the browser usually fixes this, but by the time the user tries that they are usually locked out of the website they were trying to access.

Alternatives considered

[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reason for choosing 1Password

Because the alternative products did not have a "secret key" for their user accounts.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

LastPass had security breaches. Those breaches would been largely mitigated if they would have implemented a "security key" to their accounts like 1Password has.

Review Source

Alfiya M.  
Software Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "1Password - A professional working experience that allows you to make your password more secure "

August 23, 2024

3.0

I have been using this recently, mostly all our work is on web applications, hence tracing people who try tk access the portal is a must, here we cater to our needs using 1Password. We use its reporting feature for further analysis and ways to protect the platform further

Pros

I like the customised reports, spontaneous threat detection, timely alerts to change password, realtime monitoring of web traffic

Cons

On my mac, sometimes it fails to detect potential threats, may be some process communication failure

Review Source

VL

Vicky L.  
Marketer  
Construction  
Used the software for: 2+ years

### "User‑Friendly and Trustworthy Password Storage for Teams"

February 16, 2026

5.0

My overall experience has been great as the app feels secure, it's easy and have multiple options of use and/or how you store your information.

Pros

Ease of use for storing, managing and sharing passwords/private information with the rest of the team. It feels secure and all in one place.

Cons

Sometimes you have to pay attention and make sure codes are being updated, otherwise it will store multiple and cause issues when login in on certain websites.

Review Source

JB

Jeb B.  
Project Manager  
Publishing  
Used the software for: 2+ years

### "Best Password Manager on the Market"

May 30, 2025

5.0

Overall we've been very happy with 1Password. It's been a mainstay in our business for several years. It's what I try to get everyone to use so that I stop getting asked for help with passwords.

Pros

It's been super easy to use and works on both desktop and phone/tablet. It's saves us so much time not having to go through the forgot password reset process.

Cons

We went years ago from a 1 time paid product to having to pay monthly for it. At first I was pretty annoyed but that was in the begginning of the monthly subscription model for software.

Switched from

[NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

We started with 1Password but tried all of these other password managers and have always gone back to 1Password. It's just by far the best for us.

Review Source

VR

Verified Reviewer  
Senior Software Architect  
Computer Software  
Used the software for: 2+ years

### "1Password keeps passwords safe"

August 1, 2025

4.0

Overall, 1Password is very helpful in keeping my passwords safe. I have been using 1Password for work and personal purpose and I am happy with it.

Pros

I like how 1Password stores my passwords and how safe it is to store my passwords in 1Password. I also like the feature that I can access 1 password from all my devices.

Cons

While it is easy to store my passwords in 1Password, sometimes, I found that there are multiple copies of passwords for the same website.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

We switched from LastPass after it had a security breach.

Review Source

JM

Jarrod M.  
Head of Operations  
Construction  
Used the software for: 6-12 months

### "Transformative Tool"

March 19, 2025

5.0

It's been fantastic, I'm very happy we switched over. It's made a world of difference for us. From going from post-it notes to a real password manager has been a game changer for saving time, and reducing security risks.

Pros

Autofill ability, vault sharing, easy administration, user controls

Cons

UI could be improved at the admin level.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing 1Password

LastPass has been breached too many times to be trusted. Dashlane is a great tool, but we went with 1Pass due to price/features. It was more of the features we'd use with 1Pass vs Dashlane.

Review Source

DC

Daniele C.  
Project Manager  
Financial Services  
Used the software for: 2+ years

### "The ultimate password manager"

May 22, 2025

5.0

i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools

Pros

Given the classic features included in a password manager (single password to access your password's storage ecc.) i particularly appreciate the password sharing with the team

Cons

some administrative task can't be managed from the 1password plugin, but must be done throught the web interface

Alternatives considered

[KeePass](https://www.capterra.com/p/151987/KeePass/)

Reason for choosing 1Password

we liked the feature offered by 1password more, in particular the vault system

Review Source

RS

Rian S.  
IT Manager  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "The best password manager there is"

March 10, 2025

4.0

I have used 1Password personally for about 9 years, and have rolled out 1Password for business at my last 5 employers over the last 7 years. It's fantastic and I couldn't live without it now.

Pros

My favourite thing about 1Password is that with the business plan we get to offer a family license to all our users. Which means we can instil the idea of using strong secure passwords and recording them in a safe and encrypted location outside of work. Which I think is important, if people are away of the best practices in personal life they will bring that mindset to the workplace.

Cons

The only downside I have for 1Password was the complicated setup for user-provisioning with Microsoft Entra. Although it's not technically too challenging when you use tools like terraform or similar, but I haven't come across a platform before that needs additional infrastructure setup like the SCIM bridge in order to do automated user provisioning.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reason for choosing 1Password

I have used LastPass in the past, but the cyber breaches deemed it a non-starter for me. And Bitwarden is great, I've used it personally before, but the features and security of 1Password with the reasonable cost made it hard to beat.

Switched from

[KeePass](https://www.capterra.com/p/151987/KeePass/)

KeePass is an excellent free tool don't get me wrong, but I first started using it 13 years ago, and in 2024 it looks the exact same. It's on-premise by default which means it's not accessible outside of the network, with no SSO, user provisioning etc. it uses a database file again on-premise and has no mobile app, browser extension, MFA support or passkeys etc.

Review Source

Scott H.  
President  
Information Services  
Used the software for: 2+ years

### "1Password is fast, secure, and reliable"

December 13, 2024

5.0

We use a family plan, which is great because we each have our own vault but we also have several vaults we share with each other and with our adult children.

Pros

It's worry free. I select a category -- login, credit card, bank, driver's license, and many more -- and enter the data. From that moment on, the data is stored securely and is available on my PC and my phone.

Cons

Occasionally, 1Password doesn't recognize an app on my phone when I need to log in. However, that's not a big deal because it just take a few extra swipes to activate it and copy the required password.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Family plan (our daughters were already using 1Password)

Review Source

Eric S.  
Co-Founder, COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Invaluable for Teams"

June 25, 2024

5.0

Pros

The user interface is extremely intuitive. Plus, the whole system just works smoothly (sharing passwords with groups of people who all have access; creating 2FA codes; creating & sharing passkeys; security).

Cons

The app is so secure that it can be a little confusing how to set up a new device, but 1Password makes it so simple with their "Emergency Kit" and step-by-step instructions that it's really not an issue.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing 1Password

1Password was the most user-friendly, and it was simultaneously competitive in price. It was an easy decision. I was also really impressed by the level of detail around keeping the platform highly secure. This page was really insightful: https://1password.com/security/

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I wanted a simple way to share passwords securely with others on my team.

Review Source

VR

Verified Reviewer  
Offensive Security Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "Secure and reliable password manager"

May 20, 2025

5.0

Pros

Extremely secure design, password plus 2FA plus secret key (triple auth), pick your KDF algorithm, very flexible and reliable both in browsers and on mobile apps, SSH agent works great as well

Cons

Managing access to credentials across a team can be challenging due to lack of robust granular controls, end up sending copies of credentials creating a split-brain data situation

Review Source

VO

Victoria O.  
Administrative Coordinator  
Computer Software  
Used the software for: 1-2 years

### "great product"

June 12, 2025

5.0

good experience. nothing to complain about and i do like that the business subscription also provides personal use as well

Pros

love that it has everything in one safe space for easy reference when I need it. I never have to worry if my information is secure and can share with my manager if needed.

Cons

I would like for 1password to save my new passwords automatically when using a new service or website.

Review Source

HS

Habiba S.  
Accounts Manger  
Accounting  
Used the software for: 2+ years

### "Save your credentials safely"

April 10, 2025

5.0

It is good when you have multiple clients and I have the privilege to do so

Pros

You can save all your credentials and it is safe

Cons

If you save a wrong password you have messed up

Review Source

PNK

Peter N K.  
Cyber Security Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Secure your business,protect your people with 1 Password."

November 15, 2024

5.0

A satisfied user. Keep your family safe and your personal information securely with 1 Password.

Pros

Security is the key to proper growth. Live a secure life with no more fears with 1 password. Best in class of security. Manage access to every application and web count. Sign in to everything from any device. The best you can get out there.

Cons

Performs it duties nicely and leaves no room for concerns.

Review Source

TS

Travis S.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Powerful, Easy to Use, and Easy to Share Information"

July 9, 2025

5.0

Overall, I believe 1Password to be very secure, and I love the ability to share logins with team members while retaining tight security on my personal accounts.

Pros

I love that I can have a vault for myself as well as shared vaults that my teams can access. Saving new login information is quick and easy.

Cons

I prefer not to use 1Password as a browser extension, as it is less efficient than using the Apple Passwords fill-in feature with fingerprint or face ID options.

Review Source

Morgan U.  
owner  
Consumer Electronics  
Used the software for: Less than 6 months

### "1Password1"

December 16, 2024

5.0

I had a good time it made remembering the or saving the password easier..

Pros

The products were nice and i think the process is cool too..

Cons

i think its a little too steep on the pockets tho.

Review Source

DO

Debra O.  
Finance Manager  
Museums and Institutions  
Used the software for: Less than 6 months

### "Love 1Password!"

April 4, 2025

5.0

Setting this up was as easy as using it.

Pros

I loved that it made remembering passwords so simple!

Cons

I really don't believe I could find a con for 1Password!

Review Source

VR

Verified Reviewer  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "The best choice for password manager"

August 4, 2024

5.0

Pros

Easy to use, security and some functions essential for a developer like me.

Cons

It's more expensive than other solutions

Review Source

Eduardo B.  
CEO  
Investment Management  
Used the software for: 2+ years

### "1P saved my life, now I can't live without it."

July 17, 2024

5.0

Pros

everything about it: ssh keys, cli, (yes i code), sync with my phone, multiple browsers, phone integration, quick search (i use mac), it's become essential for my life. if I loose access to it, I am screwed.

Cons

it's a bit pricey, but it's a premium for a premium product.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Reason for choosing 1Password

it was pricier, but so much better overall.

Review Source

VR

Verified Reviewer  
Senior SEO Content Manager  
Consumer Services  
Used the software for: 2+ years

### "Seamless password management and smart password generation"

June 13, 2024

5.0

Pros

Seamless integration into Chrome with the chrome add-on. Passwords are synced across my devices (a total game changer is the way that the app integrates into apps and the keyboard in iOS) and I can forget my passwords, plus keep track of what other forms of sign-in I've used.

Cons

I honestly struggle to come up with anything for this question – if I had to be really picky the Single Sign on Prompts are a bit annoying, because most of the time I dismiss these and just sign in using the pass word for the SSO form, which prompts the password for that account.

Review Source

VR

Verified Reviewer  
Recruiting Manager  
Computer Software  
Used the software for: 2+ years

### "Good tool for managing your passwords, but not my go-to option anymore"

June 9, 2024

4.0

Pros

I loved the encryption and password generation features

Cons

If you lose your password, it's near impossible to recover it. I was unable to do so despite many attempts and ultimately stopped using it, and switched to Google's free offering.

Review Source

AM

Angela M.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Truly Second to None"

July 2, 2024

5.0

Pros

Love the fact that it generates passwords that are tough to crack

Cons

It takes a bit to configure but persevere and it'll be worth it

Review Source

RL

Rebecca L.  
Customer Love Strategy Coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "Really convenient"

June 11, 2024

5.0

Pros

1Password is a very convenient way to generate secure passwords for work logins, and store them so you don't have to go through the 'forgot my password' cycle every time you use a website/toll you haven't accessed in months. It makes it easy to share logins in a safe way too, when you need to give access to a shared account.

Cons

I wish it didn't log me out so often, but I understand that this is actually part of the security aspect of it.

Review Source

TB

Ted B.  
Senior Manager  
Automotive  
Used the software for: 1-2 years

### "All in one solution for encryption and password management"

May 28, 2024

5.0

Pros

Love using this product for my team. We share a ton of log-ins and having a centralized management tool makes it easy to log-in and access various software and tools we use (web included). Biggest pain this solved for us is when a password reset occurs, we have to track who changed the password, what the new password is, etc. this solved all of it.

Cons

The Chrome extension sometimes doesn't auto-populate all fields, have to manually trigger the chrome extension. This isn't a big deal.

Review Source

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