--- title: "1Password Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 1Password the right Password Management solution for you? Explore 2130 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176113/1Password/reviews/" page_type: "reviews" language: "en" --- 1Password 4.7 (2130) [View alternatives](https://www.capterra.com/p/176113/1Password/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of 1Password Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Jesse Z Software DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Also, the password autofill works across all devices from laptops to tablets to even your phone.“ July 23, 2026 DN David N IT Operations ManagerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward.“ April 24, 2026 CR Clara R QA ManagerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “Password is a reliable password management tool, with an intuitive UI, secure vault sharing, and smooth user onboarding across teams.“ October 22, 2025 Jesse Z Software DeveloperComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Also, I don't like how it keeps asking if I want to save SSO logins as I think it is pointless to do so.“ July 23, 2026 CR Clara R QA ManagerComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “As a QA Manager for a large company I think this tool is very handy, it is streamlined, secure, and efficient for managing credentials across projects and devices.“ October 22, 2025 Jesse Z Software DeveloperComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app.“ July 31, 2025 DN David N IT Operations ManagerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “User interface is modern, generally easy to use, auto fil works well, and offers a massive range of record types for storing information or credentials.“ April 24, 2026 DN David N IT Operations ManagerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “Authentication policy for SSO enforcement by groups is confusing and needs work.“ April 24, 2026 ## Showing most helpful reviews Showing 1-25 of 2130 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse Z. Software Developer Computer Software Used the software for: 2+ years ### "Convenient Tool To Store and Fill Passwords With Some Inconveniences Experienced" July 23, 2026 5.0 Overall, using 1Pass has been a great experience and has made it easy to store and autofill my passwords across all of my devices. I wished they switched to a more freemium model to allow some features for those who don't want a premium subscription. Pros It is easy to store passwords and passkeys across different websites all in one place. Additionally, I like how 1Pass can detect on login pages when you have a passkey and prompt you to use it. Also, the password autofill works across all devices from laptops to tablets to even your phone. Cons There is no easy way to prevent it from locking too often or avoid it altogether when it's more of an inconvenience then it is to keep you safe. Additionally, their payment model needs some improvement as you basically have no free version and can only use it as long as you have a subscription or your employed at a company with one. Also, I don't like how it keeps asking if I want to save SSO logins as I think it is pointless to do so. Review Source Jesse Z. Software Developer Computer Software Used the software for: 1-2 years ### "Love Being Able To Store Passkeys, Don't Like How Security Can Make Use Inconvenient" July 31, 2025 5.0 Overall, 1Password is a great password manager that offers the security and passkey features that many other password managers do not. I like how they prioritize security even if it is a double edge sword and makes thing inconvenient. Pros I like how it can store all of your passwords securely and even store passkeys so that you don't have to enter your password on sites that support passkeys. Cons I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app. Additionally, I think the secret key needed to sign in is very hard to retrieve if you forget it. I also don't like how 1Password continues to promote the personal 1Password accounts if your organization uses it only to have to pay for a subscription once your leave the company. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The data breach and leak in 2023 caused security concerns for our company. Review Source CS Christine S. Me Financial Services Used the software for: Less than 6 months ### "Customer Support nonexistent" May 14, 2026 1.0 Terrible. CHAT couldn't help me. I told Chat that if someone can't call me and walk me thru it, then cancel my new subscription. They canceled it. I guess they don't care about my business. ZERO PHONE SUPPORT IF YOU NEED IT. Pros Nada. Cons There is NO customer support system. You can't find a phone # to call. Chat was useless. I canceled when i asked to speak to someone and none was offered over Chat. Review Source DN David N. IT Operations Manager Computer Software Used the software for: 1-2 years ### "Good password manager for SMB" April 24, 2026 5.0 Overall it's a modern and good password manager. For businesses it offers SSO and pretty good security/compliance features. Sharing records internally or externally works as expected and even more efficient internally if the Shared Vaults are utilized. Authentication policy for SSO enforcement by groups is confusing and needs work. Pros User interface is modern, generally easy to use, auto fil works well, and offers a massive range of record types for storing information or credentials. Admin management is good and offers SSO with Entra ID. Sharing records internally or externally is works as expected. The native shared vault feature is really good for businesses and a great way to keep records organizaed across different teams. Cons Transfer session tokens between devices/app will sometimes get stuck and put you into a loop or not work. Hightly recommend to only use either the browser extension OR the desktop app, not both on the same computer. SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward. Review Source SI Steve I. IT Support Supervisor Banking Used the software for: 2+ years ### "1Password: Most Secure Password Keeping Tool" June 25, 2025 5.0 1Password has been a fantastic tool for our organization. We previously used LastPass and Bitwarden. 1Password separates itself from a security standpoint by assigning each account a secret key. The secret key is a separate, random string of characters required before accessing an account on a new device. 1Password is also easy to administer. We use Active Directory sync which ensures easy user onboarding. The shared vault feature is also fantastic. This allows groups or teams to share vault items that multiple team members need. Pros 1Password separates itself by having an extra layer of security not found in its competitors, the secret key. Each user account is not only secured by a master password. In order to sign into an account on a new device, the user must also supply the secret key assigned to the account. The secret key is a random, complex key that 1Password generates at account creation. Having this extra layer of security ensures that an account is compromised if a user's master password is uncovered by fraudsters. Cons Occasionally, the 1Password Windows client doesn't sync fast enough with the browser extensions. In some cases, if a user updates a password the browser extension will still have the old credentials. Relaunching the browser usually fixes this, but by the time the user tries that they are usually locked out of the website they were trying to access. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing 1Password Because the alternative products did not have a "secret key" for their user accounts. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass had security breaches. Those breaches would been largely mitigated if they would have implemented a "security key" to their accounts like 1Password has. Review Source VR Verified Reviewer Senior Software Architect Computer Software Used the software for: 2+ years ### "1Password keeps passwords safe" August 1, 2025 4.0 Overall, 1Password is very helpful in keeping my passwords safe. I have been using 1Password for work and personal purpose and I am happy with it. Pros I like how 1Password stores my passwords and how safe it is to store my passwords in 1Password. I also like the feature that I can access 1 password from all my devices. Cons While it is easy to store my passwords in 1Password, sometimes, I found that there are multiple copies of passwords for the same website. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) We switched from LastPass after it had a security breach. Review Source JB Jeb B. Project Manager Publishing Used the software for: 2+ years ### "Best Password Manager on the Market" May 30, 2025 5.0 Overall we've been very happy with 1Password. It's been a mainstay in our business for several years. It's what I try to get everyone to use so that I stop getting asked for help with passwords. Pros It's been super easy to use and works on both desktop and phone/tablet. It's saves us so much time not having to go through the forgot password reset process. Cons We went years ago from a 1 time paid product to having to pay monthly for it. At first I was pretty annoyed but that was in the begginning of the monthly subscription model for software. Switched from [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) We started with 1Password but tried all of these other password managers and have always gone back to 1Password. It's just by far the best for us. Review Source DC Daniele C. Project Manager Financial Services Used the software for: 2+ years ### "The ultimate password manager" May 22, 2025 5.0 i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools Pros Given the classic features included in a password manager (single password to access your password's storage ecc.) i particularly appreciate the password sharing with the team Cons some administrative task can't be managed from the 1password plugin, but must be done throught the web interface Alternatives considered [KeePass](https://www.capterra.com/p/151987/KeePass/) Reason for choosing 1Password we liked the feature offered by 1password more, in particular the vault system Review Source DJ Daniel J. Sales Development Representative Insurance Used the software for: 2+ years ### "Company Password Vault" May 14, 2025 5.0 1password is useful to create password vaults within your company or personal use and allows you to share these passwords with a specific group. Pros Last companies Ive worked with have been using 1password, its ability to create shared and private vaults has helped keeping things secured and safe to share. Cons Ive had situations where I can find the PDF they sent me to store my master key if i ever have problems with the password to open the extension. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The company I worked for opted to switch from LastPass due to security reasons, Ive been able to use 1password for company use and LastPass for personal use. Review Source JM Jarrod M. Head of Operations Construction Used the software for: 6-12 months ### "Transformative Tool" March 19, 2025 5.0 It's been fantastic, I'm very happy we switched over. It's made a world of difference for us. From going from post-it notes to a real password manager has been a game changer for saving time, and reducing security risks. Pros Autofill ability, vault sharing, easy administration, user controls Cons UI could be improved at the admin level. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing 1Password LastPass has been breached too many times to be trusted. Dashlane is a great tool, but we went with 1Pass due to price/features. It was more of the features we'd use with 1Pass vs Dashlane. Review Source KNM Kristofer Neil M. Senior IT Specialist Staffing and Recruiting Used the software for: 1-2 years ### "Best Password Manager for me" April 24, 2025 4.0 Great password management and easy to share secured credentials with others Pros Easy to use and you can setup the 2FA verification within the application Cons Few websites is not supported by the 2FA in the application. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing 1Password Clean user interface across platform and watchtower Review Source KB Karol B. CEO Food Production Used the software for: 2+ years ### "Forget all your passwords except 1password!" November 4, 2024 5.0 My overall experience is great. I do not have to remember all my passwords- I do not even know them! Is there a service that I decided to use 1 time few years ago? Yes! Do I remember the password? No! But 1password does!. Pros Easy to use, very intuitive, high transparency, security. Cons If I have to pick anything it will be something very minor... It does not work perfectly on android. App is not proposing login option easily you have to retry few times or copy-paste it from the app itself. Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/) Reason for choosing 1Password I spoke with both teams and 1 password team convince me to their services while NORD ignored me Review Source LL Luca L. IT Specialist Computer Software Used the software for: 2+ years ### "Very reccomended" October 23, 2024 5.0 Pros Password synchronization in different devices, password generator Cons Sincerely for my use the only cons is the price of subscription Switched from [KeePassX](https://www.capterra.com/p/247288/KeePassX/) Manual password synchronization by copy/paste the file is very awkward Review Source DP Darryl P. CTO Information Technology and Services Used the software for: 2+ years ### "Stop being dumb and disorganized, get 1Password for your business & family!" June 9, 2021 5.0 Agilebits has really grown 1Password in the right direction. I've been with them for 10+ years and not only do they actually have support that respond, they even take the time to respond well. They could respond more quickly, but I'm not going to complain much about that, within 24 hours and a good response instead of 72 hours and a canned response... I'll take that any day! Pros 1Password has evolved into a very nice software. Their Business Teams feature has been key in organizing our company virtually. Teaching staff why its so important to use random military grade passwords everywhere and never reusing the same password is key for any business that doesn't like to be hacked. People are pretty dumb when it comes to their passwords, 1Password, when used properly, sets the bar where it needs to be! Stop texting logins everywhere, use 1Password shared vaults to "transfer" a login or other sensitive data to a staff or family member! I've had my kids on it since age 3 with family vault so I can manage their logins, and teach them good practice on login management since day one. Having access to all sensitive data on the go with the mobile app, priceless. Seriously, why are you still reading this GO BUY IT AND FORCE EVERYONE YOU KNOW TO USE IT! Cons I have nothing bad to say, which is strange for me, as I am a critical mind and almost always find something to complain about :) Oh I got one, my complaint is that NOT EVERYONE IS USING IT! Fix that Agilebits! Alternatives considered [iCloud](https://www.capterra.com/p/204717/iCloud/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing 1Password At the time I chose 1Password because they were standalone vaults that gave me full control over my own data and security. Now anymore, many choose LastPass for price, but I would never sacrifice all the features, support, ease of use, and security that 1pass has provided all these years. I have studied the cloud-based version of 1pass, was impressed with their white-paper on how the encryption works, and wouldn't trust anyone else with a cloud-based solution, ESPECIALLY NOT APPLE / iCLOUD!!! Review Source Alejandro T. Bachelor of Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "1password a good file, data and password manager" January 4, 2022 5.0 1password is a good password and data manager it helps me a lot to organize all my passwords in categories and with labels, as well as adding users to my vault safely. But to be honest it is not worth its price, it has very great features and the functions it has leave a lot to be desired, plus the platform and the browser extension have a horrible design and the experience is bad, so I decided to switch to LastPass. Personally, I need something more robust, with more functions, more secure and that adapts to my business and that of my clients. If you need something simple 1password is what you are looking for. Pros What he likes best is that I can create private and shared vaults to view all files together or view them separately in each vault. The "watchtower" option shows me the general security level of the passwords and also generates a breach report, this is excellent to keep the data safe. Other aspects that I liked is that it can organize my passwords with labels and categories and that I can add users to my vaults or share or export passwords to other accounts and applications. Cons 1password does not have free plans, all its plans are subscription-based. Also what I did not like is that you cannot save files, the mobile application has some errors to connect with Dropbox and also the vulnerable passwords are not changed automatically as in LastPass. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing 1Password Lastpass has a lot more features, is more secure, and has plans to suit my needs. Review Source mR moses R. Freelancer Writing and Editing Used the software for: 6-12 months ### "A very convenient assistant " July 11, 2022 5.0 Usually I need help navigating through a new website or software , but on my first use of 1Password, it felt like i knew what i was doing, a software doesn't get any easier to use than this. At first i was a bit skeptical about using a password manager because i've had a bad experience of a software crashing on me when i needed it most( i almost lost one of my social media accounts) ; But I've learned to trust on a software again ,I now keep copies of my Identity documents, driver's licenses, my business contracts, passports, and a lot of my legal documents i get from any deals i make. Pros Its shared vault feature is one of the perfect feature for me and my family because we do a lot of online banking in the family computer. I like its cloud storage as well. Cons It doesn't have a free plan for people who can't afford to pay to use it. The cloud storage should be increased. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) It kept crashing and i wasn't happy with their pricings. Review Source SM Sandra M. Owner Food & Beverages Used the software for: 6-12 months ### "Reliable password manager" August 10, 2025 5.0 Pros It made storing all the passwords for our accounts so we don’t have to remember and store all app users ' names and passwords. Cons While 1Password suggests strong passwords for signing, these can be insufficient, some sites require special characters which it couldn't integrate into some passwords. Review Source JS Jon S. Sales Manager Telecommunications Used the software for: 6-12 months ### "Saves time" May 22, 2025 5.0 Pros I rely on 1Password for logins everywhere. No more “forgot password” ten times a week. It works fine across tools. Cons When it doesn’t autofill, it takes longer than expected to find the entry. The mobile version is slower than on desktop. Review Source BJ Ben J. AE Information Technology and Services Used the software for: 1-2 years ### "A rock solid password manager" February 26, 2025 5.0 At first 1Password was forced on me by my Head of Security however, after deciding to embrace the tool - I really couldn't be without it, its such a brilliant tool and the fact you can use it across devices is great. Pros 1Password is hands down one of the best password managers out there. What I like most is its seamless cross-device synchronisation, making it incredibly easy to access my passwords securely whether I'm on my phone, laptop, or tablet. The autofill feature is smooth and reliable, saving me time while keeping my credentials safe. I also appreciate the robust security features, like biometric login and password health reports, which help me stay on top of my digital security. Overall, it's a well-designed, intuitive, and highly secure tool that I can’t imagine going without. Cons I really find it difficult to find any negatives with 1Password at this point in time - it really is a great tool. Review Source Basanta T. owner Food & Beverages Used the software for: 6-12 months ### "Secure and Convenient Password Management for Our Café" December 27, 2024 5.0 Our overall experience with 1Password for our café has been positive, especially in terms of security and convenience Pros What I liked most about 1Password for our café was its ability to securely store and manage multiple passwords and login credentials for various accounts, from employee systems to vendor services. Cons What we liked least about 1Password for our café was the initial setup process, which was a bit time-consuming Review Source PNK Peter N K. Cyber Security Engineer Computer & Network Security Used the software for: 2+ years ### "Secure your business,protect your people with 1 Password." November 15, 2024 5.0 A satisfied user. Keep your family safe and your personal information securely with 1 Password. Pros Security is the key to proper growth. Live a secure life with no more fears with 1 password. Best in class of security. Manage access to every application and web count. Sign in to everything from any device. The best you can get out there. Cons Performs it duties nicely and leaves no room for concerns. Review Source PH Paul H. Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Multi-platform password and identity management." January 2, 2024 5.0 Overall it's a great tool, it works well and I used it daily. When I first starting using it there wasn't much competition in the way of password managers but now there are a plethora of them, and several other software suites I have provide their own (ESET smart security, Avast and NordVPN) but I have been lazy and paid the annual subscription cost in preference over moving over 1,000 credentials to a new password manager. Pros I've been a very long-time user of 1password. My initial use case was to allow maintaining unique passwords for every website and service I use, while keeping my user details synchronized across multiple browsers and operating systems. For instance, on my laptop I use Windows Edge & Chrome, on my iPhone and iPad I use Safari and Firefox and I have previously used MacOS and ChromeOS which have also used 1password. The best features are the automatic "recognition" of when you visit a website that you have an account with, your are prompted to automatically complete your username and password. It also recognizes when you visit a new website and create a new account, automatically creating a record for that site. It's data is synchronized across all platforms, so if you register an account on your Windows PC, it will automatically be available when you visit the same website on your mobile phone or tablet. Passwords can be used between personal users (family) or work users (teams) to securely store and retrieve authentication details. Cons Originally, 1password required a 3rd party to synchronize password data across platforms, but they introduced their cloud SaaS offering to address this. They also took this opportunity to move from a perpetual license to an annual subscription model. In the last few years, 1password has steadily added features but in my opinion have been slow to address some gaps, such as automation of credentials over SSH (a feature that is only now experimental). Review Source VR Verified Reviewer CEO Financial Services Used the software for: 1-2 years ### "They asked for a review so I am giving them a review" June 24, 2024 4.0 Up until about a year ago, I would have given it 5 stars. Not that i see the bullsht that the big boys are using against with 1password, it is at a 3.75. Going to be difficult for them to win so they need to start rolling out updates on a quarterly (i know it's insane) frequency. You don't need an update every week for features that no one asked for Pros It has everything in one spot. You literally will not surf the net and will use 1password. The two factor authentication will save you an insane amount of time. Password management is password management. It will generate the password for you in 2 easy steps. Passkeys are awesome when it works. I still don't know where it is being stored. Customer service is tops b/c they get back to you in a hurry. Cons Apple Keychain, Google Password Manager and Microsoft Authenticator are all out to kill 1Password and they are doing a pretty good job. To be honest they have made it so difficult where I am seriously considering dropping 1password. The amount of updates coming thru on 1password are killing the application. They are of the mind of weekly update. That has screwed up so many settings for me and it this is a recent trend. Reason for choosing 1Password it was referred to me Review Source Bakari C. Web Designer Media Production Used the software for: 1-2 years ### "I Use 1Password Daily" November 3, 2023 5.0 I rely on 1Password to help me quickly log into websites. I need to use its sorting feature to clean out old unused login information, but overall I'm very pleased with the app. Pros As a long-time user of 1Password, I've relied heavily on it to manage hundreds of my online logins. This application significantly helps me organize and safeguard my multiple online accounts. The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches. I particularly love the seamless integration with all my Apple devices, allowing me to access my information whenever needed. The Quick Access window is another feature that I find incredibly useful. With a simple shortcut, I can easily search for and copy login information, which has significantly sped up my online activities. Another aspect that I appreciate is the clean user interface. The ability to sort data by last used and changed makes navigation intuitive and hassle-free. It's convenient that 1Password saves deleted passwords in the trash in case I need to recover one. In summary, 1Password has become an indispensable tool in my digital life. Its robust features, ease of use, and high level of security make it a top choice for anyone looking to enhance their online security. Cons There are no significant cons for 1Password. It has worked for me for years. They keep it updated, and I don't mind paying for the subscription. Review Source DA David A. Programme Manager Broadcast Media Used the software for: 2+ years ### "First class password management with the support you expect" June 18, 2021 5.0 Simple to use, deploy, install and with a minimal footprint. Pros Seamless operation across devices, browsers and operating systems. The Linux native client needs some work but it's made clear this isn't an official release. Cons There MUST be a solution to use the platform on Smart TV's Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.