--- title: "1Password Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 1Password the right Password Management solution for you? Explore 2132 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176113/1Password/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- 1Password 4.7 (2132) [View alternatives](https://www.capterra.com/p/176113/1Password/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of 1Password Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Luke H Learning and Development ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Could not be happier. When our HRIS team rolled it out I didn't understand the benefits, but quickly this eliminated a lot of hunting and searching for passwords for all of us, while also giving us a great place to protect shared passwords for teams.“ August 24, 2026 DN David N IT Operations ManagerComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward.“ April 24, 2026 Jesse Z Software DeveloperComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Also, the password autofill works across all devices from laptops to tablets to even your phone.“ July 23, 2026 Jesse Z Software DeveloperComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Also, I don't like how it keeps asking if I want to save SSO logins as I think it is pointless to do so.“ July 23, 2026 Jesse Z Software DeveloperComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Overall, using 1Pass has been a great experience and has made it easy to store and autofill my passwords across all of my devices.“ July 23, 2026 TS Travis S Communications DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “I prefer not to use 1Password as a browser extension, as it is less efficient than using the Apple Passwords fill-in feature with fingerprint or face ID options.“ July 9, 2025 AO Austin O IT Support EngineerMechanical or Industrial Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “To save and generate passwords effortlessly while keeping it secure, is amazing.“ September 14, 2026 IS Ivy S Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Importing things from KeepassXC, which has an entry in their guide, does not automatically identify folders as tags, which seems dumb to me, but maybe I rushed the import or something.“ April 11, 2025 ## Showing most helpful reviews Showing 1-25 of 2132 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Luke H. Learning and Development Manager Construction Used the software for: 6-12 months ### "You Might Not Understand Why, But You Want This " August 24, 2026 5.0 Could not be happier. When our HRIS team rolled it out I didn't understand the benefits, but quickly this eliminated a lot of hunting and searching for passwords for all of us, while also giving us a great place to protect shared passwords for teams. A simple fix you never knew you needed. Pros This is very niche but for those of us who have to have both user and admin accounts, 1Password means we can use incognito mode and save a password there that otherwise doesn't save in chrome. Game changer! Cons It took a little time for folks to understand the benefits, but that was mainly due to Microsoft password savers blocking us and confusing users. Review Source Jesse Z. Software Developer Computer Software Used the software for: 1-2 years ### "Love Being Able To Store Passkeys, Don't Like How Security Can Make Use Inconvenient" July 31, 2025 5.0 Overall, 1Password is a great password manager that offers the security and passkey features that many other password managers do not. I like how they prioritize security even if it is a double edge sword and makes thing inconvenient. Pros I like how it can store all of your passwords securely and even store passkeys so that you don't have to enter your password on sites that support passkeys. Cons I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app. Additionally, I think the secret key needed to sign in is very hard to retrieve if you forget it. I also don't like how 1Password continues to promote the personal 1Password accounts if your organization uses it only to have to pay for a subscription once your leave the company. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The data breach and leak in 2023 caused security concerns for our company. Review Source CS Christine S. Me Financial Services Used the software for: Less than 6 months ### "Customer Support nonexistent" May 14, 2026 1.0 Terrible. CHAT couldn't help me. I told Chat that if someone can't call me and walk me thru it, then cancel my new subscription. They canceled it. I guess they don't care about my business. ZERO PHONE SUPPORT IF YOU NEED IT. Pros Nada. Cons There is NO customer support system. You can't find a phone # to call. Chat was useless. I canceled when i asked to speak to someone and none was offered over Chat. Review Source Jesse Z. Software Developer Computer Software Used the software for: 2+ years ### "Convenient Tool To Store and Fill Passwords With Some Inconveniences Experienced" July 23, 2026 5.0 Overall, using 1Pass has been a great experience and has made it easy to store and autofill my passwords across all of my devices. I wished they switched to a more freemium model to allow some features for those who don't want a premium subscription. Pros It is easy to store passwords and passkeys across different websites all in one place. Additionally, I like how 1Pass can detect on login pages when you have a passkey and prompt you to use it. Also, the password autofill works across all devices from laptops to tablets to even your phone. Cons There is no easy way to prevent it from locking too often or avoid it altogether when it's more of an inconvenience then it is to keep you safe. Additionally, their payment model needs some improvement as you basically have no free version and can only use it as long as you have a subscription or your employed at a company with one. Also, I don't like how it keeps asking if I want to save SSO logins as I think it is pointless to do so. Review Source VR Verified Reviewer Senior Software Architect Computer Software Used the software for: 2+ years ### "1Password keeps passwords safe" August 1, 2025 4.0 Overall, 1Password is very helpful in keeping my passwords safe. I have been using 1Password for work and personal purpose and I am happy with it. Pros I like how 1Password stores my passwords and how safe it is to store my passwords in 1Password. I also like the feature that I can access 1 password from all my devices. Cons While it is easy to store my passwords in 1Password, sometimes, I found that there are multiple copies of passwords for the same website. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) We switched from LastPass after it had a security breach. Review Source SI Steve I. IT Support Supervisor Banking Used the software for: 2+ years ### "1Password: Most Secure Password Keeping Tool" June 25, 2025 5.0 1Password has been a fantastic tool for our organization. We previously used LastPass and Bitwarden. 1Password separates itself from a security standpoint by assigning each account a secret key. The secret key is a separate, random string of characters required before accessing an account on a new device. 1Password is also easy to administer. We use Active Directory sync which ensures easy user onboarding. The shared vault feature is also fantastic. This allows groups or teams to share vault items that multiple team members need. Pros 1Password separates itself by having an extra layer of security not found in its competitors, the secret key. Each user account is not only secured by a master password. In order to sign into an account on a new device, the user must also supply the secret key assigned to the account. The secret key is a random, complex key that 1Password generates at account creation. Having this extra layer of security ensures that an account is compromised if a user's master password is uncovered by fraudsters. Cons Occasionally, the 1Password Windows client doesn't sync fast enough with the browser extensions. In some cases, if a user updates a password the browser extension will still have the old credentials. Relaunching the browser usually fixes this, but by the time the user tries that they are usually locked out of the website they were trying to access. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing 1Password Because the alternative products did not have a "secret key" for their user accounts. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass had security breaches. Those breaches would been largely mitigated if they would have implemented a "security key" to their accounts like 1Password has. Review Source JB Jeb B. Project Manager Publishing Used the software for: 2+ years ### "Best Password Manager on the Market" May 30, 2025 5.0 Overall we've been very happy with 1Password. It's been a mainstay in our business for several years. It's what I try to get everyone to use so that I stop getting asked for help with passwords. Pros It's been super easy to use and works on both desktop and phone/tablet. It's saves us so much time not having to go through the forgot password reset process. Cons We went years ago from a 1 time paid product to having to pay monthly for it. At first I was pretty annoyed but that was in the begginning of the monthly subscription model for software. Switched from [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) We started with 1Password but tried all of these other password managers and have always gone back to 1Password. It's just by far the best for us. Review Source DC Daniele C. Project Manager Financial Services Used the software for: 2+ years ### "The ultimate password manager" May 22, 2025 5.0 i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools Pros Given the classic features included in a password manager (single password to access your password's storage ecc.) i particularly appreciate the password sharing with the team Cons some administrative task can't be managed from the 1password plugin, but must be done throught the web interface Alternatives considered [KeePass](https://www.capterra.com/p/151987/KeePass/) Reason for choosing 1Password we liked the feature offered by 1password more, in particular the vault system Review Source DJ Daniel J. Sales Development Representative Insurance Used the software for: 2+ years ### "Company Password Vault" May 14, 2025 5.0 1password is useful to create password vaults within your company or personal use and allows you to share these passwords with a specific group. Pros Last companies Ive worked with have been using 1password, its ability to create shared and private vaults has helped keeping things secured and safe to share. Cons Ive had situations where I can find the PDF they sent me to store my master key if i ever have problems with the password to open the extension. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The company I worked for opted to switch from LastPass due to security reasons, Ive been able to use 1password for company use and LastPass for personal use. Review Source AO Austin O. IT Support Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Password Manager" September 14, 2026 5.0 Overall experience has been very positive. It has saved a lot of time and effort for us. But doing that while being safe/secure is a crucial step, that has certainly been taken. Pros This tool is very easy to use. To save and generate passwords effortlessly while keeping it secure, is amazing. Their customer support is great, they are a great value, and I use it heavily on my mobile. Cons Nothing comes to mind! The software is easy to use, intuitive, and used daily. The added features always add value to the already great product. Review Source IS Ivy S. Systems Engineer Information Technology and Services Used the software for: Less than 6 months ### "Held out for a long time but glad I switched" April 11, 2025 5.0 My experience with 1Password has been incredible compared to the manual management & sync methods I have been using for years now. Happy with the app availability, service, and usability across the board. Pros Easy interface, browser plugins, and quick-access functionality make switching to 1Password easy and sticking with 1Password a no-brainer. Cons Importing things from KeepassXC, which has an entry in their guide, does not automatically identify folders as tags, which seems dumb to me, but maybe I rushed the import or something. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing 1Password App interface and user recommendations tilted in favor of 1Password Switched from [KeePassXC](https://www.capterra.com/p/247048/KeePassXC/) KeepassXC requires you to manage your vault on your own, so for multi-device use it is untenable and creates many synchronization/versioning issues. Review Source JW Jiajun W. General Manager Sports Used the software for: 2+ years ### "regular updates keep 1password always trustworthy" March 18, 2025 5.0 very satisfied with the software, and the regular updates debugs and adds new functions Pros the most comprehensive and trustworthy password management software Cons some software does not work too well with the software Switched from [iCloud](https://www.capterra.com/p/204717/iCloud/) easy to use ux, ui and syching in non apple devices Review Source DP Darryl P. CTO Information Technology and Services Used the software for: 2+ years ### "Stop being dumb and disorganized, get 1Password for your business & family!" June 9, 2021 5.0 Agilebits has really grown 1Password in the right direction. I've been with them for 10+ years and not only do they actually have support that respond, they even take the time to respond well. They could respond more quickly, but I'm not going to complain much about that, within 24 hours and a good response instead of 72 hours and a canned response... I'll take that any day! Pros 1Password has evolved into a very nice software. Their Business Teams feature has been key in organizing our company virtually. Teaching staff why its so important to use random military grade passwords everywhere and never reusing the same password is key for any business that doesn't like to be hacked. People are pretty dumb when it comes to their passwords, 1Password, when used properly, sets the bar where it needs to be! Stop texting logins everywhere, use 1Password shared vaults to "transfer" a login or other sensitive data to a staff or family member! I've had my kids on it since age 3 with family vault so I can manage their logins, and teach them good practice on login management since day one. Having access to all sensitive data on the go with the mobile app, priceless. Seriously, why are you still reading this GO BUY IT AND FORCE EVERYONE YOU KNOW TO USE IT! Cons I have nothing bad to say, which is strange for me, as I am a critical mind and almost always find something to complain about :) Oh I got one, my complaint is that NOT EVERYONE IS USING IT! Fix that Agilebits! Alternatives considered [iCloud](https://www.capterra.com/p/204717/iCloud/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing 1Password At the time I chose 1Password because they were standalone vaults that gave me full control over my own data and security. Now anymore, many choose LastPass for price, but I would never sacrifice all the features, support, ease of use, and security that 1pass has provided all these years. I have studied the cloud-based version of 1pass, was impressed with their white-paper on how the encryption works, and wouldn't trust anyone else with a cloud-based solution, ESPECIALLY NOT APPLE / iCLOUD!!! Review Source Alejandro T. Bachelor of Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "1password a good file, data and password manager" January 4, 2022 5.0 1password is a good password and data manager it helps me a lot to organize all my passwords in categories and with labels, as well as adding users to my vault safely. But to be honest it is not worth its price, it has very great features and the functions it has leave a lot to be desired, plus the platform and the browser extension have a horrible design and the experience is bad, so I decided to switch to LastPass. Personally, I need something more robust, with more functions, more secure and that adapts to my business and that of my clients. If you need something simple 1password is what you are looking for. Pros What he likes best is that I can create private and shared vaults to view all files together or view them separately in each vault. The "watchtower" option shows me the general security level of the passwords and also generates a breach report, this is excellent to keep the data safe. Other aspects that I liked is that it can organize my passwords with labels and categories and that I can add users to my vaults or share or export passwords to other accounts and applications. Cons 1password does not have free plans, all its plans are subscription-based. Also what I did not like is that you cannot save files, the mobile application has some errors to connect with Dropbox and also the vulnerable passwords are not changed automatically as in LastPass. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing 1Password Lastpass has a lot more features, is more secure, and has plans to suit my needs. Review Source SK Siddharth K. Researcher Education Management Used the software for: 2+ years ### "Best password manager cross platform" April 2, 2023 5.0 1Password is a top brand in password management that works seamlessly with various browsers and operating systems. It can be accessed as a standalone app or browser extension, and comes with unique features like Travel Mode. It caters to both elite and day-to-day users, offering good password management capabilities. Besides all the thing the apps work flawlessly on every operating system, either it is windows, Mac or Android. The app is well optimized on every paltform Pros 1password is a industry leading brand in the field of password manager. It is good to go and work smoothly across with all other browsers and operating system. It is available as standalone app as well as browser extension. Password management is good and comes with some unique features like travel mode. This app provide some features which are suitable for elite customer but also very good and accurate for day to day user. Cons Sometime security concern makes it difficult to use. The ease of access is also a fact. 1password required to login every time when I open a browser. Though it is good for security but typing password every time on the same personal computer makes it difficult. At least they should provide an option to stay logged in if user wants. If I have to type password every time, why I use a password manager. Alternatives considered [RoboForm](https://www.capterra.com/p/152208/RoboForm/)[Keeper Business Password Manager](https://www.capterra.com/p/144637/Keeper/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing 1Password Its app is well optimized on every platform. It is as accurate on Android as on Windows. Powerful encryption along with easy to use user interface makes it most considerable product. Switched from [Sticky Password](https://www.capterra.com/p/142522/Sticky-Password/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) I just want to try this. I love to try every software in the category which I personally use in daily life. Review Source KL Kai L. Product/Growth Computer Software Used the software for: 6-12 months ### "Combining great design and great functionality. Easy to stay secure." June 2, 2021 5.0 Pros I love the design. The software interface makes it a joy to use. Having the option to create multiple vaults for different areas of your life, and then enable or disable them based on the browser instance you're in is super handy for keeping logins seperate, but in the same account. Another great feature is the in-built two factor authentication. When I log into an application, it fills in the 2FA along with the username and password and saves me a heap of time - without compromising my security. Finally, the biometrics login (using your fingerprint, Face ID, Apple Watch etc.) to login to 1password is super handy. Makes for a quick and simple accessing experience. Cons Couple of things. I came from LastPass, which had two features I miss. Firstly, it's hard to share logins in 1password. It sorta forces you to either send a one-use clunky link via text or email, or setup a (paid) shared vault. LastPass just allowed you to invite someone and it would drop into their account. The other thing is saving logins the first time you signup for account, or access an account you haven't saved yet. With LastPass, even after putting in your details, clicking sign up/sign in and landing on the next page of the website, a little popup in the corner would prompt you to Save the login. Super handy. However, with 1password, I have to physically click Save Login on one of the fields as I enter them before I sign in or otherwise it doesn't give me the option to save them. It's a small thing, but was a great, common sense feature that I do miss with 1password. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass has a really frustrating user interface. It has some great features (some that I miss in 1password) but the overall UI, UX and CX of 1password, the thought that's put into the product design, is what's most important to me. I wasn't even paying for LastPass at the time, but made the switch and brought all my passwords across, and paid for 1password, because the experience is just that much better - at least when I was using LastPass. Review Source VO Victoria O. Administrative Coordinator Computer Software Used the software for: 1-2 years ### "great product" June 12, 2025 5.0 good experience. nothing to complain about and i do like that the business subscription also provides personal use as well Pros love that it has everything in one safe space for easy reference when I need it. I never have to worry if my information is secure and can share with my manager if needed. Cons I would like for 1password to save my new passwords automatically when using a new service or website. Review Source NC Nicole C. Content Specialist Information Technology and Services Used the software for: 1-2 years ### "Best app to have all your passwords in " June 19, 2025 5.0 My overall experience with 1Password has been excellent! Pros What I like the most about 1Password is that it helps you and your organization manage all your password in one place that everyone can access. Cons At the moment I’m pretty happy with all the features 1Password has to offer. I think they are doing a great job with everything they offered. Review Source JS Jon S. Sales Manager Telecommunications Used the software for: 6-12 months ### "Saves time" May 22, 2025 5.0 Pros I rely on 1Password for logins everywhere. No more “forgot password” ten times a week. It works fine across tools. Cons When it doesn’t autofill, it takes longer than expected to find the entry. The mobile version is slower than on desktop. Review Source Olalekan O. Production Manager Entertainment Used the software for: Less than 6 months ### "1Password saves you the stress of always forgetting passwords " April 4, 2025 4.0 Pros It saves me from the hassle of being too careful about forgetting passords Cons The interface is a bit not attractive and not easily navigated Review Source SA Sam A. Director Photography Used the software for: 2+ years ### "Great product, longtime user." January 21, 2025 5.0 Pros Very useful password manager, great syncing across platforms. Easy to use and good browser integration. Cons Nothing, it just does exactly what I need without any issues. Review Source Morgan U. owner Consumer Electronics Used the software for: Less than 6 months ### "1Password1" December 16, 2024 5.0 I had a good time it made remembering the or saving the password easier.. Pros The products were nice and i think the process is cool too.. Cons i think its a little too steep on the pockets tho. Review Source PH Paul H. Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Multi-platform password and identity management." January 2, 2024 5.0 Overall it's a great tool, it works well and I used it daily. When I first starting using it there wasn't much competition in the way of password managers but now there are a plethora of them, and several other software suites I have provide their own (ESET smart security, Avast and NordVPN) but I have been lazy and paid the annual subscription cost in preference over moving over 1,000 credentials to a new password manager. Pros I've been a very long-time user of 1password. My initial use case was to allow maintaining unique passwords for every website and service I use, while keeping my user details synchronized across multiple browsers and operating systems. For instance, on my laptop I use Windows Edge & Chrome, on my iPhone and iPad I use Safari and Firefox and I have previously used MacOS and ChromeOS which have also used 1password. The best features are the automatic "recognition" of when you visit a website that you have an account with, your are prompted to automatically complete your username and password. It also recognizes when you visit a new website and create a new account, automatically creating a record for that site. It's data is synchronized across all platforms, so if you register an account on your Windows PC, it will automatically be available when you visit the same website on your mobile phone or tablet. Passwords can be used between personal users (family) or work users (teams) to securely store and retrieve authentication details. Cons Originally, 1password required a 3rd party to synchronize password data across platforms, but they introduced their cloud SaaS offering to address this. They also took this opportunity to move from a perpetual license to an annual subscription model. In the last few years, 1password has steadily added features but in my opinion have been slow to address some gaps, such as automation of credentials over SSH (a feature that is only now experimental). Review Source VR Verified Reviewer CEO Financial Services Used the software for: 1-2 years ### "They asked for a review so I am giving them a review" June 24, 2024 4.0 Up until about a year ago, I would have given it 5 stars. Not that i see the bullsht that the big boys are using against with 1password, it is at a 3.75. Going to be difficult for them to win so they need to start rolling out updates on a quarterly (i know it's insane) frequency. You don't need an update every week for features that no one asked for Pros It has everything in one spot. You literally will not surf the net and will use 1password. The two factor authentication will save you an insane amount of time. Password management is password management. It will generate the password for you in 2 easy steps. Passkeys are awesome when it works. I still don't know where it is being stored. Customer service is tops b/c they get back to you in a hurry. Cons Apple Keychain, Google Password Manager and Microsoft Authenticator are all out to kill 1Password and they are doing a pretty good job. To be honest they have made it so difficult where I am seriously considering dropping 1password. The amount of updates coming thru on 1password are killing the application. They are of the mind of weekly update. That has screwed up so many settings for me and it this is a recent trend. Reason for choosing 1Password it was referred to me Review Source VC Vincent C. Senior Technical Level Designer Entertainment Used the software for: 2+ years ### "Don't ever loose your password again with 1Password." October 9, 2022 4.0 1Password is quick and easy to use. It helps you NOT having to remember every password you have. Its also way secure as you can use different password for each account you setup since 1Password will remember them all. Pros 1Password is an easy to use password manager which support multiple platform (IOS, Mac, Windows, Android, etc.) which is crucial because you want to be able to access your passwords from any device and not be limited by the OS the device runs on. There is no limit on how much password you can store, you can also enable autofill which make login in an account a snap! Cons Since 1Password was recently hacked, I found a bit stressful having my all my life stored there which might have leaked in bad hands. I had to change pretty much all my accounts password which took me almost a day. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.