# 1Password Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 1Password the right Password Management solution for you? Explore 2127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176113/1Password/reviews --- 1Password 4.7 (2127) [View alternatives](https://www.capterra.com/p/176113/1Password/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 1Password Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews Comprehensive password management 87% positive reviews out of 1225 Most reviewers describe password management as simplifying strong password creation, secure storage, and effortless synchronization. Bakari C Web Designer, 1 employee. "The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches." Inconsistent autofill experience 55% negative reviews out of 167 Some reviewers find autofill unreliable, with delays, compatibility issues, and occasional failures across devices and browsers. Adam D Principle, 1 employee. "the latest update to the mobile app struggles with auto-fill, there can be a long delay before it presents itself as an option, and sometimes it never presents as an option when filling out passwords.the way it works on chromebook is also very clunky" Secure team password sharing 90% positive reviews out of 151 Most reviewers find password sharing enables secure, efficient collaboration across teams, families, and organizations. Daniele C Project Manager, 201 - 500 employees. "i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools" Subscription-only pricing concerns 68% negative reviews out of 82 Most users report the subscription model is costly, lacks one-time purchase options, and frustrates long-term customers. Musa J Web Designer, 2 - 10 employees. "I dont like that it is subscription based. Although the cost is not too high, it means you lose all the benefits when you don't pay the subscription." Seamless multi-device access 88% positive reviews out of 84 Most reviewers indicate device compatibility allows secure, consistent access to passwords on any platform or device. Gianni N Director, 51 - 200 employees. "The most significant value, in my opinion, is the compatibility across all devices. " Unreliable browser extension performance 53% negative reviews out of 78 Some users report browser extensions are buggy, require frequent restarts, and sometimes fail to work consistently. Jesse Z Software Developer, 51 - 200 employees. "I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app." ## Showing most helpful reviews Showing 1-25 of 2127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesse Z. Software Developer Computer Software Used the software for: 1-2 years ### "Love Being Able To Store Passkeys, Don't Like How Security Can Make Use Inconvenient" July 31, 2025 5.0 Overall, 1Password is a great password manager that offers the security and passkey features that many other password managers do not. I like how they prioritize security even if it is a double edge sword and makes thing inconvenient. Pros I like how it can store all of your passwords securely and even store passkeys so that you don't have to enter your password on sites that support passkeys. Cons I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app. Additionally, I think the secret key needed to sign in is very hard to retrieve if you forget it. I also don't like how 1Password continues to promote the personal 1Password accounts if your organization uses it only to have to pay for a subscription once your leave the company. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) The data breach and leak in 2023 caused security concerns for our company. Review Source SI Steve I. IT Support Supervisor Banking Used the software for: 2+ years ### "1Password: Most Secure Password Keeping Tool" June 25, 2025 5.0 1Password has been a fantastic tool for our organization. We previously used LastPass and Bitwarden. 1Password separates itself from a security standpoint by assigning each account a secret key. The secret key is a separate, random string of characters required before accessing an account on a new device. 1Password is also easy to administer. We use Active Directory sync which ensures easy user onboarding. The shared vault feature is also fantastic. This allows groups or teams to share vault items that multiple team members need. Pros 1Password separates itself by having an extra layer of security not found in its competitors, the secret key. Each user account is not only secured by a master password. In order to sign into an account on a new device, the user must also supply the secret key assigned to the account. The secret key is a random, complex key that 1Password generates at account creation. Having this extra layer of security ensures that an account is compromised if a user's master password is uncovered by fraudsters. Cons Occasionally, the 1Password Windows client doesn't sync fast enough with the browser extensions. In some cases, if a user updates a password the browser extension will still have the old credentials. Relaunching the browser usually fixes this, but by the time the user tries that they are usually locked out of the website they were trying to access. Alternatives considered [Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing 1Password Because the alternative products did not have a "secret key" for their user accounts. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass had security breaches. Those breaches would been largely mitigated if they would have implemented a "security key" to their accounts like 1Password has. Review Source DN David N. IT Operations Manager Computer Software Used the software for: 1-2 years ### "Good password manager for SMB" April 24, 2026 5.0 Overall it's a modern and good password manager. For businesses it offers SSO and pretty good security/compliance features. Sharing records internally or externally works as expected and even more efficient internally if the Shared Vaults are utilized. Authentication policy for SSO enforcement by groups is confusing and needs work. Pros User interface is modern, generally easy to use, auto fil works well, and offers a massive range of record types for storing information or credentials. Admin management is good and offers SSO with Entra ID. Sharing records internally or externally is works as expected. The native shared vault feature is really good for businesses and a great way to keep records organizaed across different teams. Cons Transfer session tokens between devices/app will sometimes get stuck and put you into a loop or not work. Hightly recommend to only use either the browser extension OR the desktop app, not both on the same computer. SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward. Review Source CS Christine S. Me Financial Services Used the software for: Less than 6 months ### "Customer Support nonexistent" May 14, 2026 1.0 Terrible. CHAT couldn't help me. I told Chat that if someone can't call me and walk me thru it, then cancel my new subscription. They canceled it. I guess they don't care about my business. ZERO PHONE SUPPORT IF YOU NEED IT. Pros Nada. Cons There is NO customer support system. You can't find a phone # to call. Chat was useless. I canceled when i asked to speak to someone and none was offered over Chat. Review Source BS Bimba S. Self-employed Internet Used the software for: 2+ years ### "Easy to use and secure" May 15, 2026 5.0 Pros 1Password is easy to use. I've tried a few alternatives and it has the best user experience by far. The sync between my phone and computer seems to be instant. I've got it set up for my family and we use it to share passwords with each other using the shared vault. Their articles on their system's security are great. I have some experience in security, and from what I can tell, they do a great job on this front. Cons It's a little confusing how there are different versions of the software available from the mobile app stores and on desktop. Eventually, I was able to figure out which one to use, but it would be nice if it was just one option. Review Source JB Jeb B. Project Manager Publishing Used the software for: 2+ years ### "Best Password Manager on the Market" May 30, 2025 5.0 Overall we've been very happy with 1Password. It's been a mainstay in our business for several years. It's what I try to get everyone to use so that I stop getting asked for help with passwords. Pros It's been super easy to use and works on both desktop and phone/tablet. It's saves us so much time not having to go through the forgot password reset process. Cons We went years ago from a 1 time paid product to having to pay monthly for it. At first I was pretty annoyed but that was in the begginning of the monthly subscription model for software. Switched from [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[Proton Pass](https://www.capterra.com/p/10020451/Proton-Pass/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) We started with 1Password but tried all of these other password managers and have always gone back to 1Password. It's just by far the best for us. Review Source VR Verified Reviewer Senior Software Architect Computer Software Used the software for: 2+ years ### "1Password keeps passwords safe" August 1, 2025 4.0 Overall, 1Password is very helpful in keeping my passwords safe. I have been using 1Password for work and personal purpose and I am happy with it. Pros I like how 1Password stores my passwords and how safe it is to store my passwords in 1Password. I also like the feature that I can access 1 password from all my devices. Cons While it is easy to store my passwords in 1Password, sometimes, I found that there are multiple copies of passwords for the same website. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) We switched from LastPass after it had a security breach. Review Source DC Daniele C. Project Manager Financial Services Used the software for: 2+ years ### "The ultimate password manager" May 22, 2025 5.0 i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools Pros Given the classic features included in a password manager (single password to access your password's storage ecc.) i particularly appreciate the password sharing with the team Cons some administrative task can't be managed from the 1password plugin, but must be done throught the web interface Alternatives considered [KeePass](https://www.capterra.com/p/151987/KeePass/) Reason for choosing 1Password we liked the feature offered by 1password more, in particular the vault system Review Source Scott H. President Information Services Used the software for: 2+ years ### "1Password is fast, secure, and reliable" December 13, 2024 5.0 We use a family plan, which is great because we each have our own vault but we also have several vaults we share with each other and with our adult children. Pros It's worry free. I select a category -- login, credit card, bank, driver's license, and many more -- and enter the data. From that moment on, the data is stored securely and is available on my PC and my phone. Cons Occasionally, 1Password doesn't recognize an app on my phone when I need to log in. However, that's not a big deal because it just take a few extra swipes to activate it and copy the required password. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Family plan (our daughters were already using 1Password) Review Source eT eldho T. Bttery Test Tecnition Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "very nice app" May 5, 2026 5.0 the zero-knowledge security model (which includes a Secret Key) and Watchtower, which alerts users to weak passwords or security Pros 1Password is highly regarded for its balance of high-level security and user-friendly design.Beyond a master password, 1Password uses a locally generated "Secret Key," which offers a unique, extra layer of encryption that ensures data cannot be decrypted without it. Cons 1Password shifted from a one-time purchase to a mandatory subscription model ($2.99/month for individuals). Furthermore, the move to cloud-only vaults (1Password.com) removes the option for local-only storage via WLAN sync or iCloud/Dropbox, which some users prefer for security and privacy reasons. Review Source LL Luca L. IT Specialist Computer Software Used the software for: 2+ years ### "Very reccomended" October 23, 2024 5.0 Pros Password synchronization in different devices, password generator Cons Sincerely for my use the only cons is the price of subscription Switched from [KeePassX](https://www.capterra.com/p/247288/KeePassX/) Manual password synchronization by copy/paste the file is very awkward Review Source VR Verified Reviewer na Information Technology and Services Used the software for: 2+ years ### "1Password is the best password manager going" July 19, 2024 5.0 Pros The company, 1Password, is dedicated to the product 1Password. It's all they do and they clearly care to do it well. They not only stay on top of security trends, but are helping push the industry forward, e.g. with their support and advocacy of passkeys. You can look up technical details of their encryption, audits, etc. better than I can describe them here, but they are copacetic. They keep the product regularly updated without breaking anything, but making important improvements. They seem to work a lot on user experience, accessibility, and website compatibility. It has an effective and easy API and CLI tool. It's really a pleasure to use. As much as one can enjoy the utilitarian role a password manager plays, I enjoy interacting with 1Password. My family is not so nerdy, but they set it up by themselves and actually use it—that's the highest praise I can give. Cons It's not cheap. It's definitely worth the price, but there are free alternatives. It's not open source. There are decent reasons \[sensitive content hidden\] and they have enough other forms of accountability that I am not concerned, but you may prefer open source software. Sharing items is not quite intuitive. There's sharing with your family/org by moving to a shared folder, then sharing a secure link, and sharing content as text. These different functions have colliding names and inconsistent icons in inconsistent places across the different apps. They do seem to be making incremental improvements in this area lately. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/)[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/) Reason for choosing 1Password LastPass is slowly dying. See the “switch“ comment for details. Bitwarden is cool, but not as easy to use as 1Password. I wanted my family and friends to get on board, and 1P makes it as easy as possible to do that. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) LastPass was the only serious game in town when I started using it, c. 2009. But they haven't kept up. Since they were acquired, the product has stagnated. The interface is clunky, new standards and features are slow in coming, and there's no sign they'll improve. And then there was the breach. 1Password is a pleasure to use by comparison. And more importantly, the company is dedicated to the product and clearly focused on user security and experience. Review Source Alejandro T. Bachelor of Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "1password a good file, data and password manager" January 4, 2022 5.0 1password is a good password and data manager it helps me a lot to organize all my passwords in categories and with labels, as well as adding users to my vault safely. But to be honest it is not worth its price, it has very great features and the functions it has leave a lot to be desired, plus the platform and the browser extension have a horrible design and the experience is bad, so I decided to switch to LastPass. Personally, I need something more robust, with more functions, more secure and that adapts to my business and that of my clients. If you need something simple 1password is what you are looking for. Pros What he likes best is that I can create private and shared vaults to view all files together or view them separately in each vault. The "watchtower" option shows me the general security level of the passwords and also generates a breach report, this is excellent to keep the data safe. Other aspects that I liked is that it can organize my passwords with labels and categories and that I can add users to my vaults or share or export passwords to other accounts and applications. Cons 1password does not have free plans, all its plans are subscription-based. Also what I did not like is that you cannot save files, the mobile application has some errors to connect with Dropbox and also the vulnerable passwords are not changed automatically as in LastPass. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing 1Password Lastpass has a lot more features, is more secure, and has plans to suit my needs. Review Source WT Wasek T. IT Support Supervisor Information Technology and Services Used the software for: 1-2 years ### "Feature packed password manager tool" July 17, 2025 5.0 Its a brilliant tool, we are able to have complex passwords for each and every login. We have our own vaults and shared vaults across the team. Very easy to generate password, add notes/ images / one time passcodes to each item. Pros The best feature of 1Password for me is autofill login via the browser extension. Managing so many different logins, this has saved me so much time and helps with my workflow. Cons The login process can be a issue if you do not keep your secret key safe. This is first given when setting up the account and a pdf containing this information can be downloaded. Review Source VO Victoria O. Administrative Coordinator Computer Software Used the software for: 1-2 years ### "great product" June 12, 2025 5.0 good experience. nothing to complain about and i do like that the business subscription also provides personal use as well Pros love that it has everything in one safe space for easy reference when I need it. I never have to worry if my information is secure and can share with my manager if needed. Cons I would like for 1password to save my new passwords automatically when using a new service or website. Review Source JS Jon S. Sales Manager Telecommunications Used the software for: 6-12 months ### "Saves time" May 22, 2025 5.0 Pros I rely on 1Password for logins everywhere. No more “forgot password” ten times a week. It works fine across tools. Cons When it doesn’t autofill, it takes longer than expected to find the entry. The mobile version is slower than on desktop. Review Source BJ Ben J. AE Information Technology and Services Used the software for: 1-2 years ### "A rock solid password manager" February 26, 2025 5.0 At first 1Password was forced on me by my Head of Security however, after deciding to embrace the tool - I really couldn't be without it, its such a brilliant tool and the fact you can use it across devices is great. Pros 1Password is hands down one of the best password managers out there. What I like most is its seamless cross-device synchronisation, making it incredibly easy to access my passwords securely whether I'm on my phone, laptop, or tablet. The autofill feature is smooth and reliable, saving me time while keeping my credentials safe. I also appreciate the robust security features, like biometric login and password health reports, which help me stay on top of my digital security. Overall, it's a well-designed, intuitive, and highly secure tool that I can’t imagine going without. Cons I really find it difficult to find any negatives with 1Password at this point in time - it really is a great tool. Review Source Rian M. Founder Marketing and Advertising Used the software for: I used a free trial ### "Very Secure Password Saver " May 10, 2025 5.0 I like the experience, it centralizes my passwords even though i already have Google chrome. I like the UI and how i can access it incase Google decides to act up. Pros I like how all my passwords is centralise. They're saved and encrypted. So i'm able to be secure against viruses. I love their Ui as well, which also makes it easy to navigate. Cons I don't like how they have a freemium plan. They' pretty expensive just for holding passwords. Review Source KN Kiril N. Developer Information Technology and Services Used the software for: 2+ years ### "Excelent password manager" February 9, 2025 5.0 Im using it every day to keep my passwords and sensitive data like credit card details, ssh keys and others. Pros It can be used on phones, desktop and browsers. Cons I think it is a bit expensive for single user. Review Source Morgan U. owner Consumer Electronics Used the software for: Less than 6 months ### "1Password1" December 16, 2024 5.0 I had a good time it made remembering the or saving the password easier.. Pros The products were nice and i think the process is cool too.. Cons i think its a little too steep on the pockets tho. Review Source VM Viktoriia M. Customer Support Information Technology and Services Used the software for: 6-12 months ### "1Password review" August 22, 2024 5.0 Pros What I like the most about 1Password is it's simplicity. It is very easy to work with, seamless integration into browser. Also, it's high level of security and 2FA. Cons I did not encounter any issues with 1Password to worth mentioning so far. Review Source VR Verified Reviewer CEO Financial Services Used the software for: 1-2 years ### "They asked for a review so I am giving them a review" June 24, 2024 4.0 Up until about a year ago, I would have given it 5 stars. Not that i see the bullsht that the big boys are using against with 1password, it is at a 3.75. Going to be difficult for them to win so they need to start rolling out updates on a quarterly (i know it's insane) frequency. You don't need an update every week for features that no one asked for Pros It has everything in one spot. You literally will not surf the net and will use 1password. The two factor authentication will save you an insane amount of time. Password management is password management. It will generate the password for you in 2 easy steps. Passkeys are awesome when it works. I still don't know where it is being stored. Customer service is tops b/c they get back to you in a hurry. Cons Apple Keychain, Google Password Manager and Microsoft Authenticator are all out to kill 1Password and they are doing a pretty good job. To be honest they have made it so difficult where I am seriously considering dropping 1password. The amount of updates coming thru on 1password are killing the application. They are of the mind of weekly update. That has screwed up so many settings for me and it this is a recent trend. Reason for choosing 1Password it was referred to me Review Source FF Folakemi F. Customer Service Supervisor Consumer Services Used the software for: Less than 6 months ### "Folakemi Femi-Ige's Review on 1password" April 27, 2023 4.0 I enjoy using 1passwod. Pros I specifically enjoyed the single sign-on function of the 1password, as it allows me to have a unique identifier, with which I can log in and access information, without having to wait for a supervisor.I also admire the encrypted password storage function. Cons I don't believe people need an app or software to help them generate soulless passwords. Passwords are meant to be personal /meaningful. Not some arithmetic/ mathematically generated words. Review Source IRP Ivy Rose P. Free Lancer Consumer Services Used the software for: 2+ years ### "Lifetime Security " November 7, 2022 5.0 Before I'm having trouble on where to save my multiple password because as a free lancer I have many accounts that I cannot remember passwords and notetaking is unsafe. Good thing I found this software because everything now is secured, safe and I appreciate that the features are organized and easy to use. Pros I can store all my passwords without hassle or it's ok if I can forget them because of this software. I can assure that my account is safe, cannot be hacked because of end to end encryption and anywhere I go by just signing in on multiple devices I can automatically access my stored passwords and vaults. Cons I wish that this software provides a free plan. Review Source VR Verified Reviewer iOS Engineer Computer Software Used the software for: 6-12 months ### "Life changing security management" June 1, 2021 5.0 1Password leads the industry when it comes to password management. Beyond just storing login info, 1Password can secure arbitrary files/documents, text data, credit card info, Wi-Fi passwords, driver's licenses, passports, etc. Items can be organized into various vaults, some of which you can choose to share among members of your family or organization (depending on your plan) to easily keep shared passwords available to multiple users. 1Password integrates with just about every conceivable browser, and the extensions do their best to auto-fill login info automatically. Additionally, 1Password can store 2FA token generators for logins. After logging in, it can automatically paste the current code into the 2FA prompt, so it's about as easy as possible to have increased account security. Of course, whenever it copies data to the pasteboard automatically, it will restore the previous contents of the pasteboard shortly thereafter. Overall, I couldn't be happier with 1Password. Yes, I had to go through a months long ordeal of transitioning my messy, insecure logins from Safari over to 1Password, which involved visiting every site and changing my passwords to use unique, randomly-generated secure passwords. But once I finally got everything organized, it has been effortless to keep all my logins, credit card, and even all my cryptocurrency info secured. The browser extensions and iOS integration make it effortless to log in about 95% of the time. Pros The Apple first-class citizens approach that 1Password employs means it's an incredibly polished and pleasant user experience on any Apple device, even though it's supported on Windows and Android as well. The design language instills confidence in the quality of the product as well, as does their industry-leading stance on security and data protection. However, the single best feature in my mind is their world class customer support. Seriously, no other product I've ever used has the same level of support that 1Password offers. Whether you email them or tweet at them, you will receive a professional, personalized response extremely quickly, no matter whether you're asking a question or just leaving a compliment. Replies are offered using correct spelling, grammar, and punctuation, which may seem silly to point out, but when it comes to a product that you're trusting to secure your entire digital life, these factors go a long way to inspire trust that they take their product, business, and customers seriously. Cons It's hard to think of cons, honestly. Every con I can think of would usually involve some trivial nit pick which in no way affects the core experience. However, I'll list a few of them anyway. 1Password is a touch too opinionated when it comes to organizing fields, in my opinion. For some item types, 1Password mandates which fields appears, and those fields can't be moved around or deleted outright. If you leave them empty, they won't appear in the standard view, but still, someone OCD like me enjoys being able to exactly move things around. Perhaps more interesting is the fact that there are different restrictions on different platforms. On iOS, you can move some mandatory fields around that you can't on macOS. On Windows, text notes don't render Markdown whereas they do on macOS and iOS. On iOS, there doesn't appear to be a way to link related items, even though you can see already existing linked items if they were added on macOS. Perhaps the biggest actual usability con for most people might be the desktop experience's information architecture. It can be confusing sometimes to figure out where you are. The navigation side bar might be hiding item categories which you have to reveal, or it may be confusing to know at a glance exactly what vault you are currently viewing. Every once in a while, I'll get a little lost in the navigation, which I suspect might be problematic for less tech savvy users. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.