# Page 5 | 1Password Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is 1Password the right Password Management solution for you? Explore 2123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176113/1Password/reviews

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1Password

4.7 (2123)

[View alternatives](https://www.capterra.com/p/176113/1Password/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of 1Password

## Showing most helpful reviews

Showing 101-125 of 2123 Reviews

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VR

Verified Reviewer  
Graphic Designer  
Information Technology and Services  
Used the software for: 2+ years

### "1Password, the king of password management"

February 13, 2021

5.0

Overall, 1Password Business is the 1Password we know and love, but it's for business. Additionally, everyone gets a 1Password Families which is a fantastic value. Plus, their support is fast and helpful.

Pros

First of all, the base product (1Password Personal) that facilitates password management, is terrific. Everything is made as easy as it can be, without sacrificing even one bit of security. It's easy to use, relatively easy to introduce into your life and then you can't live without it. The 1Password for Families is even better, because not only you can securely share passwords, but each member has its own private vault. This means that Families includes everything in Personal. So you can encourage safe password practices in your family (which reduces the support in the future) but you can also help them safely recover their password should they forget it, without you getting access. Now, when it comes to 1Password for Business, it has all the things you could expect (access rights, group, provisioning etc.) and it's exceptionally good. And its biggest advantage: every user gets a free, separate 1Password Families account for their family.

Cons

The only drawback I can think of, is the occasional feature that the competition may have (for example, automatic changing of your weak passwords) which 1Password refuses to implement, unless there's a 100% safe way for them to do it. So, they might miss one or two smaller features, but their security is absolutely uncompromising.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing 1Password

Ultimate security, top-notch UX, fantastic support.

Review Source

Ronita S.  
Owner  
Media Production  
Used the software for: 6-12 months

### "1Password is the Only Password Manager You'll Need"

August 2, 2022

5.0

When it comes to your cyber security and personal data 1Password is the way to go. There is an old saying you get what you pay for but with 1Password you get more. It is well worth the money. Having all your passwords and data needs centrally located in one space will allow you to focus less on your security and remembering all your passwords and more on living and working. A definite recommendation.

Pros

Interface & Accessibilty - The interface is very simple yet powerful creating an intuitive experience that even the least tech savvy can navigate easily. Additionally, it works on all devices and operating systems. Customizable plans - They have 5 different plans available based on your need, whether it's personal or business. Each plan has a different level of features on top of the standard feature, including extra storage and real time monitoring. Live to monitor - As mentioned before they have Live Monitoring and dark web monitoring to ensure that your data isn't being sold or stolen. Pricing - Very affordable and probably underpriced for the amount of features you receive even on the base pricing level.

Cons

The only con I’ve found with this software is the customer support. While the help desk and customer support is very in-depth and helpful, there is no phone support option, which would be nice if something came up and you needed to speak to a person. Thus far this hasn’t been an issue for me, but others may have an issue with this.

Review Source

VC

Vincent C.  
Senior Technical Level Designer  
Entertainment  
Used the software for: 2+ years

### "Don't ever loose your password again with 1Password."

October 9, 2022

4.0

1Password is quick and easy to use. It helps you NOT having to remember every password you have. Its also way secure as you can use different password for each account you setup since 1Password will remember them all.

Pros

1Password is an easy to use password manager which support multiple platform (IOS, Mac, Windows, Android, etc.) which is crucial because you want to be able to access your passwords from any device and not be limited by the OS the device runs on. There is no limit on how much password you can store, you can also enable autofill which make login in an account a snap!

Cons

Since 1Password was recently hacked, I found a bit stressful having my all my life stored there which might have leaked in bad hands. I had to change pretty much all my accounts password which took me almost a day.

Review Source

VR

Verified Reviewer  
Vice President  
Information Technology and Services  
Used the software for: 2+ years

### "User since version 1"

July 12, 2020

5.0

I've used 1Password since it was a one-man operation and \[SENSITIVE CONTENT HIDDEN\] was the sole developer, customer support guy, etc. I could not operate in anything like a secure fashion on-line without 1Password. I've used it since version 1, and would not think about have an on-line presence without it. While there are simple password managers available for free, none approach the sophistication and power of 1Password. While it \*\*has\*\* declined in usability, Agilebits' on-line support for the application is fantastic. When \[SENSITIVE CONTENT HIDDEN\] was the only guy to contact, he was incredibly responsive and always friendly and helpful. Agilebits seems to retains that character, although I've never had need to contact them directly for support in years since I've always been able to find what I was looking for in their support documentation.

Pros

1Password, in its cross-platform, cloud-based version, is incredibly easy to use. If you have a biometrics enabled device, like an iPhone with Touch ID, or Face ID, coupled with a Mac with Touch ID, it is incredibly accessible for simple password creation and management. And, if you're like me, you are forced to use a Windows machine for work, but use a Mac at home, the cross-platform capabilities of the application are great. Probably its best feature is the ability to create shareable 'vaults' where you can segregate private passwords from those you might want to share with another person. If, for example, you have multiple passwords for work but want to share passwords to access your cable or utility bills, you can create a private vault for work, and create another, separate vault you can share with another person (provided you have the 1Password family license). I dinged it on 'ease of use' because its ease of use has definitely declined as the app became more sophisticated, and some of its features, and some of its recovery methods are not readily accessible. Although, to be fair, some of that is due to OS security constraints. Despite that, I've been a user of the application since the mid-00s and have paid for every upgrade, despite the availability of free password managers from Apple, Firefox, etc., because it is simply indispensable to the smooth functioning of my on-line life.

Cons

As the application has grown more sophisticated, its ease of use has declined. That is inevitable, but some of the intuitiveness of the the application has been lost over the years. Computer security in general is not at all simple. Unfortunately, some of that complexity has crept into the humble password manager, including 1Password. That said, 1Password is an incredibly powerful, and useful application.

Review Source

MB

Michele B.  
Digital designer  
Design  
Used the software for: 2+ years

### "I love 1Password"

May 26, 2022

5.0

I have been using 1Password since version 6. Their apps are very good and stable. Their customer support is always there and friendly. This service has made my workflow better, easier and more fun.

Pros

Not too expensive. Works great on macOS and iOS. Safe storage for passwords. Possibility to create more vaults. Many types of logins.

Cons

Subscription model only. No server in Switzerland. No way to backup to a local computer or to a cloud service (DropBox, OneDrive, ...) No way to use 1Password on a Synology NAS. Unlocking 1Password could be faster.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/)

Reason for choosing 1Password

Features and dedicated Mac support.

Review Source

GC

Graham C.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "1Password is an incredible time saver, all day, every day."

March 24, 2022

5.0

I moved to 1Password a couple of years ago and it makes my much life easier. Security is absolutely necessary but adds time and friction to so much of what we constantly need to do. For me, 1Password takes away so much of that. I rarely take the time to write reviews, unless something is exceedingly good or exceedingly bad. 1Password is exceedingly good, to the extent I regularly notice just how helpful it is. Per day I'd say 1Password saves me at least half an hour. Some days well over that. It's a bit like giving back the dead time spent on daily commuting, and instead lets me get on with what I need to do. An obvious example is quickly logging on to sites and apps, which I think everybody can appreciate and get time back from. However, it can go so much further than that, as it's incredibly adaptable for unique situations. For example, I need to generate SSL certificates for staff and distribute them. I had no expectation a "password manager" would help with this, but with its command-line integration and a bit of scripting, I've been able to automate all of that. Without 1Password, that would take me on average 2 hours a week, or paying a ton of money for specialised software.

Pros

\- It's super fast to get into secure sites and apps. Mostly it takes one hotkey and I'm pretty much into anything. It's replaced browser bookmarks for me as it's faster. - It covers logging into pretty much anything, including apps. So far only my bank doesn't play nice, as it requires a physical MFA key. - MFA integration is super slick. I don't need to step out to Google Authenticator, etc. - Seamlessly generating and saving passwords when signing up to new sites. - Easily sharing secure data with other people. - Easily hold sensitive files, like my scanned passport. Even files for an OpenSSL infrastructure. - It's incredibly adaptable with things like command-line integration. - The app is constantly improving.

Cons

\- Figuring out what it can do and how to initially use a feature can take time. For example, being able to set it up for apps on laptops is great, but I didn't know it could do that for a long time, and then it took a while to get my head around how to do it.

Review Source

VR

Verified Reviewer  
Technical consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Very useful for organization's password management and encryption "

January 11, 2023

5.0

Great

Pros

Encryption password management and creating lists and access control

Cons

Password synchronisation could be better and improved

Review Source

Doran B.  
Sr. Infrastructure Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent password manager with other security features as well."

April 28, 2022

5.0

Overall we are very happy with 1Password and will continue to subscribe and recommend it. It's has been updated with new features that I know some of our team has started to utilize like the MFA authenticator and it sounds like it works well. I am very thankful for the personal license they provide for any business licensed user and the ability to share that with my spouse, so we have access to shared passwords. The ability to use the mobile app, browser plug-ins and Windows Desktop app and have them always synced is the best. Our previous solution required a file to be used and sent around to App or other systems. This is a much better product.

Pros

Secure. Easy to implement. Easy to manage users and access. Business subscriptions allows a license for a personal account per user, which you can also share with family. Excellent benefit.

Cons

I'm not a fan of the new look in 1Password for Windows 8.6.1, much prefer the look and function of version 7.9.828. Searching 8.6.x does not work as well as in 7.9.x. When you search in 8.6 it doesn't produce a list of items containing the search term anymore, it goes to the first item that has the search term. There is an "option" at the bottom of the search that says "show all matching items", but I want that to be the default and see no way to make it the default action.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Reason for choosing 1Password

Seemed to be a better product with the features and options we were looking for.

Switched from

[KeePass](https://www.capterra.com/p/151987/KeePass/)

Needed to be able to control access to passwords, add and remove users, "centrally" located and manage passwords.

Review Source

Bakari C.  
Web Designer  
Media Production  
Used the software for: 1-2 years

### "I Use 1Password Daily"

November 3, 2023

5.0

I rely on 1Password to help me quickly log into websites. I need to use its sorting feature to clean out old unused login information, but overall I'm very pleased with the app.

Pros

As a long-time user of 1Password, I've relied heavily on it to manage hundreds of my online logins. This application significantly helps me organize and safeguard my multiple online accounts. The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches. I particularly love the seamless integration with all my Apple devices, allowing me to access my information whenever needed. The Quick Access window is another feature that I find incredibly useful. With a simple shortcut, I can easily search for and copy login information, which has significantly sped up my online activities. Another aspect that I appreciate is the clean user interface. The ability to sort data by last used and changed makes navigation intuitive and hassle-free. It's convenient that 1Password saves deleted passwords in the trash in case I need to recover one. In summary, 1Password has become an indispensable tool in my digital life. Its robust features, ease of use, and high level of security make it a top choice for anyone looking to enhance their online security.

Cons

There are no significant cons for 1Password. It has worked for me for years. They keep it updated, and I don't mind paying for the subscription.

Review Source

VR

Verified Reviewer  
Media Adviser  
Public Relations and Communications  
Used the software for: 1-2 years

### "1Password is an excellent all-round password manager. "

February 6, 2023

5.0

1Password makes it easier to continuously maintain and improve my password security. Updating passwords through the vault is much easier than going to each account individually. I'm impressed with how well it captures new accounts, and I like that it monitors the web for data breaches. Its ease of use and security means it's also surprisingly useful for noting sensitive information - both the kind I need to refer to fairly often, like bank accounts, and the kind that I need rarely, but in a hurry. I like flexibility of tagging and sorting different kinds of information, including photo uploads.The tags are also great for keeping your accounts organised. As a contractor, I sometimes end up with half a dozen random new log ins for a client. I tag them all with the client name, so at the end I can easily delete/share/whatever I need to do. It's just an annoying little admin task that kept coming up - and now it takes three seconds. (And now I don't get out to a site and have to spend 45 minutes sweating over the stupid corporate wifi!)

Pros

For an extremely small price, 1Password is an excellent work-horse password manager. It's platform/browser/tech agnostic, which means it works equally well across my work PC and personal Apple devices. I particularly love the 'shared vault' feature. I use it constantly with my partner, who also has 1Password, for everything from electricity accounts to bank details. It's easy to share with people who don't have 1Password as well (so my parents can log into Netflix).

Cons

It's not the best at integrating with iphone apps, although it's not a huge problem. For example, if an app needs my apple ID, I need to leave the app, open 1Password, search and copy that password, restart the first app and paste it in. Slightly annoying, but very easy to overcome each time.

Review Source

SM

Serdar M.  
Sr. System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Safe, Trusted, and State of The Art Password Management."

January 17, 2023

5.0

I would definetely recommend this tool for the large companies to make their end users to get benefit from this solution. Every each 1password business license provides a free premium license to the employess that they can also secure their personal/private password which is realy great.

Pros

The esay of use, and problem-free experience is a very positive to consider an application. Howerver, when it comes to the reliable, and secure password management solution, the top priority always become how strong an application that can hold different various attacks and data breaches. 1password made it obvious that a secure password management is possible.

Cons

It sometimes has problem between browser extension and integrated desktop client app. These two apps stops communication with each other from time to time.

Review Source

WD

Walt D.  
President  
Retail  
Used the software for: 2+ years

### "1Password is the end-all be-all simple solution to password management"

October 8, 2021

5.0

I have been successfully using 1Password for over seven years (as of 2021). It is simply amazing. I used to use Roboform but wasn't happy with its integration with iPhone. 1Passwords works across all platforms seamlessly, such as Windows, Mac, Android, and iPhone. I can log in easily from my work computer without installing any software, save, and fill in passwords. I can fill in passwords on my phone. Of course, my home computer is a breeze. 1Password stores everything securely, encrypted, and so easy to use! With its Family features, I have my wife, kids, and even my 72 year old mother using it! No more "I can't remember my password" calls! 1Password is always updating its software to be more secure, add more features, and simply making a better product. I didn't used to like using the "Generate Password" feature thinking it made too complicated passwords I wouldn't remember, but you know what? I only have to remember the ONE password to get into the app. It does the rest! So easy! I cannot describe in words how much better 1Password has made my life easier and more secure.

Pros

Once installed (easy), the software does it's own thing. It pops up when needed and goes away when it's not.

Cons

I've seen some users struggle a little bit saving their passwords. This is ESSENTIAL for the software to work. If the passwords aren't saved, it can't do its job.

Review Source

mR

moses R.  
Freelancer  
Writing and Editing  
Used the software for: 6-12 months

### "A very convenient assistant "

July 11, 2022

5.0

Usually I need help navigating through a new website or software , but on my first use of 1Password, it felt like i knew what i was doing, a software doesn't get any easier to use than this. At first i was a bit skeptical about using a password manager because i've had a bad experience of a software crashing on me when i needed it most( i almost lost one of my social media accounts) ; But I've learned to trust on a software again ,I now keep copies of my Identity documents, driver's licenses, my business contracts, passports, and a lot of my legal documents i get from any deals i make.

Pros

Its shared vault feature is one of the perfect feature for me and my family because we do a lot of online banking in the family computer. I like its cloud storage as well.

Cons

It doesn't have a free plan for people who can't afford to pay to use it. The cloud storage should be increased.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

It kept crashing and i wasn't happy with their pricings.

Review Source

BD

Barbara D.  
Photographer  
Photography  
Used the software for: 2+ years

### "I use 1Password several times each day!"

March 4, 2022

5.0

Even though passwords are a pain, they are a necessity! That being said, this makes access to my passwords an easy process.

Pros

In a world where it seems that every website you visit now needs a password I only have to remember ONE password to gain access to all the others! I can access all my passwords from my phone/tablets/laptop and desktop computers and if I store a new password on one device it is instantly available across all my devices! If I need a really strong password, 1Password will generate a password for me. I can then store that password and never have to worry about remembering it! It's a secure way to have all your passwords with you at all times and not have to worry about a written password log being left somewhere or stolen leaving you vulnerable to being hacked. Even if one of my devices is stolen, no one can access the list of passwords as I'm the only one that knows the one main password allowing access to all the rest.

Cons

I've not found any features with this software that I feel is a negative!

Reason for choosing 1Password

1Password was the first software of this type that I've used and I have no plans of discontinuing it's use!

Review Source

TK

Ted K.  
Co-owner  
Restaurants  
Used the software for: 6-12 months

### "1Password Helps You Get A Handle On Proliferating Passwords"

February 1, 2021

4.0

1Password has dramatically streamlined my ability to access all kinds of business and personal on-line accounts. I no longer have to flip through my hard-copy notebook looking for a username and password. No more scribbling out old, expired passwords and trying to find space to write down the new one. It amazes me how many times per day I use the application. It feels like I am able to complete my work in a noticably shorter time. I am using paid subscriptions - such as to newspapers and cloud-storage accounts - more and getting more value from them, whereas before the need to rummage for a password caused me to hold back from using them.

Pros

The 1Password app "lives" on your computer, tablet or smartphone and makes it much faster to retrieve the username and password for a given Website, and to use this data to log into an account on the site. It provides a secure, encrypted repository for my list of usernames and passwords - which was badly needed, since my collection of online accounts and their associated credentials seems to be expanding at a faster rate every year. And since it is cloud-based, I can use it to access my accounts on multiple PCs, phones and other devices. Managing passwords is one function of 1Password, but it can be used for other secure information access, retrieveal and management tasks. For example, you can create "secure notes" and credit card records and store them in the 1Password cloud-based vault. It appears you can also create sub-sets of your password list and make these available to other parties - I can envision using this to give my kids easier access to accounts that we share as a family.

Cons

Occasionally this software glitches - it doesn't crash or anything severe like that, but sometimes, on a few accounts/Web sites, it does not "get me in" on the first try and I have to make a second or even a third attempt. I always do manage to get into the account, but in these cases (which I should emphasize, are a minority of cases) I do have to attempt login a couple times. Also, the product appears to be optimized for logging into web sites with a simple username, password entry procedure that takes place on the same screen. I have one or two accounts that require a PIN to be entered. 1Password does not handle this step - I have to do it manually (although, I am able to store the PIN securely in 1Password, so I can copy and paste it from there). Finally, some web sites require the username to be entered on a first screen, and the password to be entered on a subsequent, second screen. 1Password's automated login capability sometimes fails in this situation. But again, the username and password are stored in the 1Password app and can be copied and pasted from there.

Reason for choosing 1Password

I looked for a password solution by posting to Facebook and asking what technology friends used. I got more recommendations for 1Password than any other solution, and some of the endorsements came from people whose opinions carried weight. Because of that, 1Password was the first solution I tried - and it worked well enough that I didn't bother with any of the others.

Review Source

AP

Aaron P.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic Password Management, but questionable business decisions make it impossible to recommend"

October 20, 2021

4.0

This is a difficult question to answer, as up until recently my overall experience with 1Password has been extremely positive. However, as a result of the questionable business decisions listed above, my experience has become increasingly soured. I simply cannot and will not recommend 1Password to anyone at this point.

Pros

1Password is hands down the best password manager on the market. It has an attractive interface, multiple sync options, a flexible password generator, and a plethora of features beyond simple password management - such as secure notes, the ability to store credit card and bank account info. In addition, it is fully cross platform, with clients for the Mac, Windows, iOS, Android and even Linux. Unfortunately, no matter how good 1Password is as a password manager, due to recent changes (see below), these Pros are largely moot.

Cons

AgileBits, the owner of 1Password, has made a number of very questionable decisions over the past couple of months, making it nearly impossible for me to recommend it, despite how good the software maybe. The long and short of it is a little over a year ago, AgileBits accepted a fair amount of venture capital money, and ever since their business model has changed drastically - going from a customer first model, to a profit over all else model. A short list of the questionable and user-hostile changes: • Switching to Electron for future app development (for the record, Electron is a terrible user experience when compared to native apps). • Removing standalone licenses and forcing all users to a subscription/software-as-a-service model. • Forcing all users to store their passwords in the 1Password cloud, vs. previously being able to store your password locally, reducing the security of your passwords. • Removing extremely important features from their clients without warning (specifically the iOS share sheet extension), and then dismissing user's frustrations about said removals. • Completely tone-deaf developers (specifically in the \[SENSITIVE CONTENT\]), who seem to no longer understand or respect the 1P user base. The development team has become increasingly dismissive of user complaints/concerns of where 1P is heading. • Finally, and most worrisome, AB has actively lied to its user base when claiming a change won't be made, and then making that change (or vice versa).

Alternatives considered

[Keeper Security](https://www.capterra.com/p/144637/Keeper/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Bitwarden](https://www.capterra.com/p/210695/Bitwarden/)

Reason for choosing 1Password

I have been using 1Password for the better part of a decade, and have only recently started to look into alternatives. Unfortunately, with the direction 1Password is heading, it is extremely likely that I will be moving onto a new password manager. Given that I am heavily invested in the Apple ecosystem, Apple's own password manger (iCloud Keychain) is a very attractive option. In addition, Bitwarden, while not as polished as 1Password, is far better priced with more options, including a self-hosting option, and is fully cross-platform. Minimalist Password Manager is relatively new on the market, but is well designed, with a good road map and very responsive developers - its biggest downside is it is macOS/iOS only. Finally, LastPass and Keeper are expensive and clunky to use.

Review Source

DA

David A.  
Programme Manager  
Broadcast Media  
Used the software for: 2+ years

### "First class password management with the support you expect"

June 18, 2021

5.0

Simple to use, deploy, install and with a minimal footprint.

Pros

Seamless operation across devices, browsers and operating systems. The Linux native client needs some work but it's made clear this isn't an official release.

Cons

There MUST be a solution to use the platform on Smart TV's

Review Source

IRP

Ivy Rose P.  
Free Lancer  
Consumer Services  
Used the software for: 2+ years

### "Lifetime Security "

November 7, 2022

5.0

Before I'm having trouble on where to save my multiple password because as a free lancer I have many accounts that I cannot remember passwords and notetaking is unsafe. Good thing I found this software because everything now is secured, safe and I appreciate that the features are organized and easy to use.

Pros

I can store all my passwords without hassle or it's ok if I can forget them because of this software. I can assure that my account is safe, cannot be hacked because of end to end encryption and anywhere I go by just signing in on multiple devices I can automatically access my stored passwords and vaults.

Cons

I wish that this software provides a free plan.

Review Source

Alejandro T.  
Bachelor of Digital Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "1password a good file, data and password manager"

January 4, 2022

5.0

1password is a good password and data manager it helps me a lot to organize all my passwords in categories and with labels, as well as adding users to my vault safely. But to be honest it is not worth its price, it has very great features and the functions it has leave a lot to be desired, plus the platform and the browser extension have a horrible design and the experience is bad, so I decided to switch to LastPass. Personally, I need something more robust, with more functions, more secure and that adapts to my business and that of my clients. If you need something simple 1password is what you are looking for.

Pros

What he likes best is that I can create private and shared vaults to view all files together or view them separately in each vault. The "watchtower" option shows me the general security level of the passwords and also generates a breach report, this is excellent to keep the data safe. Other aspects that I liked is that it can organize my passwords with labels and categories and that I can add users to my vaults or share or export passwords to other accounts and applications.

Cons

1password does not have free plans, all its plans are subscription-based. Also what I did not like is that you cannot save files, the mobile application has some errors to connect with Dropbox and also the vulnerable passwords are not changed automatically as in LastPass.

Alternatives considered

[LastPass](https://www.capterra.com/p/151988/LastPass/)

Reason for choosing 1Password

Lastpass has a lot more features, is more secure, and has plans to suit my needs.

Review Source

Ben E.  
Owner  
Publishing  
Used the software for: 2+ years

### "Used to be great, has now lost its way"

May 27, 2023

2.0

Describe my overall experience with 1Password using these points:- I was a longtime user of 1Password since 2010, but with their latest changes I have switched away to an independent KeePass-based solution where I control the data- Since taking a lot of VC-funding, the company has become arrogant and has stopped listening to its original power user customer base. Instead, it's chasing corporate customers who should probably use a dedicated identity management solution like Okta or 1Protect instead.

Pros

1Password is strong for non-technical people. It is easy to use and provides a secure way to store and manage passwords, especially when working with people who have never considered password management before. The password generation feature is top-notch, allowing users to create strong and unique passwords with ease.

Cons

I used to be a big fan of 1Password, but their recent changes have been a huge disappointment. Data management is a huge concern, as they used to allow users to store the password database where they wanted, but with the latest version one is obliged to use their service which takes control away from the user. They switched from being a customer-oriented indie developer to a VC-funded SaaS vendor which created customer-hostile incentives. Their native Mac app used to be a masterclass in how to develop a beautiful macOS app. Now they switched to Electron which feels janky, slow, and does not fully support macOS's accessibility features which I rely on. To top it all off, the developers have been quite arrogant online when faced with these criticisms. I would not recommend 1Password to anyone.

Alternatives considered

[KeePassXC](https://www.capterra.com/p/247048/KeePassXC/)

Reason for choosing 1Password

At the time, 1Password felt much more polished. Although now, I have switched back to a KeePass-based solution called Strongbox.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

I value polish and integration into macOS

Review Source

KP

Katelynn P.  
Technical Coordinator  
Printing  
Used the software for: 6-12 months

### "1password is our current PW Vault."

June 19, 2023

4.0

1password get's the job done while some features are different it seems to be working as expected for many of our employees and should be considered when adding or replacing password management software within your company or home.

Pros

I think sharing links and credentials within 1password is a high-value feature. In the past, we were using another site to send "secrets" to prevent credentials from being shared via email. 1password also has the option to add contractor accounts and the ability to offer employees personal family accounts as well.

Cons

The most irritating part of 1password is the constant need to sign back in. I understand this is likely due to SOC2 compliance and other security settings; however, having to sign in 4+ times a day when I don't leave my desk for most of the day seems a little overkill. Also, the option to automatically save credentials does not always work within web browsers. Our old PW vault asked each and every time a credential was entered which ensured new or updated passwords would be available the next time you needed them.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

There was a data breach at LastPass that forced our company to switch. I am partial to some LastPass settings, however, 1password serves the required purpose.

Review Source

Jeremy Brand Y.  
Copy and brand contractor  
  
Used the software for: 2+ years

### "Does what it's supposed to, but transition between licensing formats is a headache for individuals"

June 5, 2018

3.0

Upgraded security and privacy

Pros

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

Cons

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away. I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Review Source

Response from 1Password

June 8, 2018

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada

AM

Anthony M.  
Principal Electronics Engineering  
Consumer Electronics  
Used the software for: 2+ years

### "1Password has been the standard to beat for over a decade."

June 2, 2021

5.0

Using a password manager has become so critical to taking responsibility for your own infosec success that I can't imagine being without one. If you don't understand why this is, then that's the first thing you need to educate yourself on. Once you've done that, 1Password is likely to be everything you, your family, and your small business needs to manage

Pros

1Password is a fairly comprehensive password manager system for individuals, families and teams. It's been under heavy continuous development for the 10+ years I've been using it. I've had the displeasure of using Dashlane and LastPass with former employers, and in comparison to them 1Password's UI creams all over them.

Cons

Honestly I've rarely had much cause to complain about 1Password over the many years. I now have over 1000 credential sets stored in 1Password, accumulated over a decade of use, and 1Password has never let me down, never lost any data.

Review Source

Nate C.  
Assistant Accounting Professor  
Higher Education  
Used the software for: 2+ years

### "I'm a very happy paying customer"

July 12, 2018

5.0

Pros

I've long had a theory that website's attempts to beef up their security by requiring increasingly more complex passwords has led to a DECREASE in security. There is no way the average human can remember 50+ complex passwords, so they instead do stupid things like writing passwords on sticky notes and/or using the same password across every website they use (meaning that if one is breached, which is inevitable, then essentially they all are). Enter the hero of this sad tale--1Password! I have used this software for years now, and I recently upgraded to the family account to get my wife on board. As a result, I use a different ridiculously complex and secure password for every website I visit without needing to remember any of them. I simply use a keyboard shortcut that will automatically fill in those usernames and passwords for me. I love it. Worried about not having a password you'll need while out and about and away from your computer? Not to worry, they also have great mobile apps that'll take care of you there. Also, how many times have you had to ask your spouse/SO for the username/password for some shared account (e.g., Netflix, Hulu, bank account, etc)? No longer. With a 1Password account, those can now be easily and automatically shared to a common vault. Also worth mentioning is one of my favorite features of any piece of software--it disappears into the background. It just queitly and reliably works in the background with little to no upkeep.

Cons

Honestly, I'm stuggling to think of anything. I work on multiple computers and therefore need things to effortlessly sync between them, and one pain point used to be a sort of fiddly and unreliable sync using Dropbox as a bridge. The syncing is now rock solid (using iCloud, Dropbox, etc.), so is no longer a problem.

Review Source

SY

Skyler Y.  
Web Designer  
Hospital & Health Care  
Used the software for: 2+ years

### "5/5, recommend to everyone I meet, especially clients."

June 2, 2021

5.0

I have the business plan that includes a family plan on discount; all employees and family use it. I recommend it to all of my clients as well, as the number one security measure they can/should take.

Pros

1Password has a nice looking and easy to understand interface. It works seamlessly on my computer and mobile phone, really wherever I set it up. Ease of use and top-tier security were the two metrics I was looking for, and this aces both. Much better than LastPass, imho.

Cons

It's not unique to 1Password, but learning to use a password manager can have quite a learning curve no matter who you use. This has been a struggle for my parents, for example. Having used other password managers though, it's hard for me to find fault with this one. It's pretty smooth.

Switched from

[LastPass](https://www.capterra.com/p/151988/LastPass/)

LastPass was harder to use, the interface isn't as good. They also use more tracking software bundled with their solutions, which hit's performance and makes me a little concerned, given we are primarily about security here and I don't want to be tracked.

Review Source

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