# 1Password Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 1Password Software - reviews, pricing plans, popular comparisons to other Password Management products and more.

Source: https://www.capterra.com/p/176113/1Password/

---

# 

 1Password Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

1Password

## What is 1Password?

Securing your business starts with 1Password. Trusted by over 100,000 businesses, 1Password helps improve security, visibility and control over how their passwords and company data are protected. Secure every sign-in by integrating 1Password with your existing IAM infrastructure. Enforce strong, integrated security policies at scale, be proactive about cybersecurity threats to reduce risk, and quickly and easily generate detailed reports on password security posture.

## What is 1Password used for?

[Password Management](https://www.capterra.com/password-management-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Identity Management](https://www.capterra.com/identity-management-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 2,129 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Pros & cons

Comprehensive password management

Secure team password sharing

Inconsistent autofill experience

Subscription-only pricing concerns

Starting price

$2.99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Password Management / 2026
-   Travel Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Security / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 1Password?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://1password.com/&name=1Password)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 1Password

4.7 (2,129)

VS.

[4.7 (216)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting Price

$2.99

Flat Rate, Per Month

Starting Price

$4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (2,102)

Ease Of Use

4.6 (2,771)

Value For Money

4.5 (1,451)

Value For Money

4.8 (1,798)

Customer Service

4.5 (1,102)

Customer Service

4.7 (1,388)

## 1Password alternatives

[4.7 (506)](https://www.capterra.com/p/144637/Keeper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (944)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (276)](https://www.capterra.com/p/147623/Dashlane-for-Business/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176113/1Password/alternatives/)

## FAQs about 1Password

Overview

### What problems does 1Password solve?

1Password solves password sprawl, weak password reuse, insecure credential sharing, and slow logins by centralizing passwords, 2FA codes, cards, and sensitive records in secure vaults with autofill and breach alerts. IT teams, agencies, distributed employees, executives, and families benefit most from cross-device access, role-based vaults, and safer shared-account workflows.

Answer based on 1917 reviews

Overview

### Which roles and teams benefit most from 1Password?

1Password is most used by business owners, executives, and technology teams that need secure password management across company accounts and devices. Software engineers and developers use it to safeguard credentials, API keys, and shared logins, while managers, project leads, and client-facing teams streamline access control, collaboration, and security oversight.

Answer based on 2066 reviews

Overview

### What company size and industries is 1Password built for?

1Password is built for small businesses first, with 72% of reviewers from that segment, and it is used most in Computer Software at 14%. It also serves enterprise and midsize businesses, at 16% and 13%, with additional adoption in Information Technology and Services at 12% and Marketing and Advertising at 7%.

Answer based on 2128 reviews

Features and Usability

### What are the key features of 1Password?

1Password includes core password management features like encrypted password storage, a password generator, autofill, and password synchronization across desktop and mobile devices. Differentiating features include shared and private vaults, role-based access controls for teams, built-in two-factor authentication support, and Watchtower alerts for weak, reused, or compromised passwords.

Answer based on 1822 reviews

Pricing

### How much does it cost and what fees or limitations are included?

1Password starts at $2.99/month for personal use, with a 14-day free trial but no free plan. Families costs 4.99/month, Teams 19.95/month for 10 members, and Business 7.99/month, with optional family accounts at 70/person. Reviewers often call pricing high, though some say the security and features justify it.

Answer based on 360 reviews

Integrations

### Which third-party tools and platforms does 1Password integrate with?

1Password integrates with Safari, Google Chrome, Firefox, and Brave for browser-based password filling, plus Slack for team workflows. It also connects natively to Microsoft Azure, Okta, and OneLogin for identity and access management. Reviewer mentions also reference Google Docs and Google Workspace compatibility.

Answer based on 178 reviews

Getting Started and Support

### How easy is it to onboard and train a team on 1Password?

1Password offers in-person training, live online sessions, webinars, documentation, and videos. Most team members get comfortable after initial setup, especially users familiar with password managers. New or nontechnical users often need more guidance to change habits, while admins typically spend longer on migration, vault permissions, and cross-app setup.

Answer based on 29 reviews

Getting Started and Support

### What customer support options does 1Password offer, and how do users rate the experience?

1Password offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, helpful, and effective, with clear guidance and useful documentation. Response times are commonly seen as quick, though some report inconsistent service, slower replies, and frustration when urgent issues take longer to resolve.

Answer based on 133 reviews

Security

### How does 1Password handle data security and access control?

1Password uses encrypted vaults, a master password, biometrics, and built-in two-factor authentication to protect passwords, documents, and other sensitive data. It also generates strong unique passwords, flags weak, reused, or compromised credentials through Watchtower, and supports shared or private vaults with group-based access. Some reviewers report clunky setup, sync delays, and limited local-storage options.

Answer based on 1822 reviews

## Who uses 1Password?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive password management

87% positive reviews out of 1225

Most reviewers describe password management as simplifying strong password creation, secure storage, and effortless synchronization.

Bakari C.

Web Designer, 1 employee.

"The ability to generate and store complex passwords securely has taken a load off my mind, knowing that my data is much safer from potential breaches."

Inconsistent autofill experience

55% negative reviews out of 167

Some reviewers find autofill unreliable, with delays, compatibility issues, and occasional failures across devices and browsers.

Adam D.

Principle, 1 employee.

"the latest update to the mobile app struggles with auto-fill, there can be a long delay before it presents itself as an option, and sometimes it never presents as an option when filling out passwords.the way it works on chromebook is also very clunky"

Secure team password sharing

90% positive reviews out of 151

Most reviewers find password sharing enables secure, efficient collaboration across teams, families, and organizations.

Daniele C.

Project Manager, 201 - 500 employees.

"i loved it, i use it to share password in the team as a tool for handovers and giving access to different business unit to our team's tools"

Subscription-only pricing concerns

68% negative reviews out of 82

Most users report the subscription model is costly, lacks one-time purchase options, and frustrates long-term customers.

Musa J.

Web Designer, 2 - 10 employees.

"I dont like that it is subscription based. Although the cost is not too high, it means you lose all the benefits when you don't pay the subscription."

Seamless multi-device access

88% positive reviews out of 84

Most reviewers indicate device compatibility allows secure, consistent access to passwords on any platform or device.

Anonymous User

Director, 51 - 200 employees.

"The most significant value, in my opinion, is the compatibility across all devices. "

Unreliable browser extension performance

53% negative reviews out of 78

Some users report browser extensions are buggy, require frequent restarts, and sometimes fail to work consistently.

Jesse Z.

Software Developer, 51 - 200 employees.

"I don't like how you have to relogin to the Chrome extension every time you close the browser if you don't have the 1Password app."

## Features

AI summary

Based on 2,303 Password Management reviews

Capterra data shows that buyers of Password Management software rank the following features as their top priorities:

-   **Secure Login** (**72%** of reviewers rated this feature as critical)
-   **Encrypted Password Storage** (**76%**)
-   **Password Synchronization** (**60%**)

1Password supports all three features that reviewers rate most highly: **Secure Login**, **Encrypted Password Storage**, and **Password Synchronization**. Together, these capabilities help businesses protect account access, store credentials safely, and keep passwords consistent across devices, allowing teams to reduce security risks and manage logins more efficiently.

Encrypted Password Storage

4.8 (315)

71.43% of 315 reviewers that rated this feature as important or highly important

With this capability, you can securely store all your passwords in an encrypted vault, protected by a master password and a unique secret key. Reviewers appreciate the strong encryption, transparency about security protocols, and the confidence it gives against breaches.

Password Synchronization

4.7 (375)

66.40% of 375 reviewers that rated this feature as important or highly important

This characteristic helps you keep passwords up to date across all devices instantly. Reviewers indicate synchronization is fast, reliable, and seamless on Windows, Mac, iOS, and browsers, though a few mention occasional syncing delays between devices.

Multi-Factor Authentication

4.7 (271)

60.52% of 271 reviewers that rated this feature as important or highly important

1Password offers integrated multi-factor authentication, letting you store and generate one-time codes within the app. Reviewers appreciate the convenience, QR code scanning, and integration with Google Authenticator, though some prefer using a separate device for added security.

Credential Management

4.7 (301)

59.80% of 301 reviewers that rated this feature as important or highly important

You benefit from organized, secure storage and sharing of credentials, with options for grouping, tagging, and access control. Reviewers appreciate browser integration, autofill, and the ability to manage credentials for teams, noting it saves time and reduces password reuse.

Password Generator

4.8 (294)

61.22% of 294 reviewers that rated this feature as important or highly important

It gives you the ability to create strong, unique passwords tailored to site requirements. Users think the generator is flexible, customizable, and easy to use, though some wish for more control over memorable password options and better handling of website-specific rules.

Single Sign On

4.5 (235)

56.60% of 235 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

1Password 42 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify and respond to security threats to developed applications

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Identify and respond to security threats to cloud applications

Track and manage adherence to policies for any service, product, process, or supplier

You benefit from organized, secure storage and sharing of credentials, with options for grouping, tagging, and access control. Reviewers appreciate browser integration, autofill, and the ability to manage credentials for teams, noting it saves time and reduces password reuse.

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Maintenance and upkeep of physical and/or virtual devices

With this capability, you can securely store all your passwords in an encrypted vault, protected by a master password and a unique secret key. Reviewers appreciate the strong encryption, transparency about security protocols, and the confidence it gives against breaches.

Convert data into a code for security

Observe and track the demand, usage, progress or quality of a system, product, or user

1Password offers integrated multi-factor authentication, letting you store and generate one-time codes within the app. Reviewers appreciate the convenience, QR code scanning, and integration with Google Authenticator, though some prefer using a separate device for added security.

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

It gives you the ability to create strong, unique passwords tailored to site requirements. Users think the generator is flexible, customizable, and easy to use, though some wish for more control over memorable password options and better handling of website-specific rules.

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

This characteristic helps you keep passwords up to date across all devices instantly. Reviewers indicate synchronization is fast, reliable, and seamless on Windows, Mac, iOS, and browsers, though a few mention occasional syncing delays between devices.

Create, manage, and track policies and procedures within an organization

Control, monitor, and secure privileged accounts and their access to critical data and IT applications

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Safeguards to protect network vulnerabilities

Get Advice

We can help you find the software with the features you need.

Features

4.7 (2,082)

4.7

Based on 2,082 reviews

## Pricing

Value for money

4.5 (1451)

Free Trial

[View pricing plan details](https://www.capterra.com/p/176113/1Password/pricing/)

1Password (Personal and family)

$2.99

Flat Rate,Per Month

It includes:

-   1password Watchtower
-   365 Day Item History to Restore Deleted Passwords
-   Advanced Encryption
-   Android
-   Apps for Mac
-   Digital Wallet
-   Friendly 24/7 Email Support
-   Ios
-   Items and 1 GB Document Storage
-   Linux and Chrome OS
-   Share Your Sensitive Information Securely
-   Total Privacy
-   Travel Mode
-   Travel Mode to Safely Cross Borders
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Devices
-   Unlimited Passwords
-   Unrivaled Support
-   Windows
-   With Anyone

1Password Families (Personal and family)

$4.99

Flat Rate,Per Month

It includes:

-   1password Watchtower
-   365 Day Item History to Restore Deleted Passwords
-   Advanced Encryption
-   Android
-   Apps for Mac
-   Credit Cards
-   Digital Wallet
-   Friendly 24/7 Email Support
-   Invite up to 5 Guests for Limited Sharing
-   Ios
-   Items and 1 GB Document Storage
-   Linux and Chrome OS
-   Manage What Family Members Can See and Do
-   Recover Accounts for Locked Out Family Members
-   Secure Notes and More
-   Share Passwords
-   Share Your Sensitive Information Securely
-   Total Privacy
-   Travel Mode
-   Travel Mode to Safely Cross Borders
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Devices
-   Unlimited Passwords
-   Unrivaled Support
-   Windows
-   With Anyone

1Password Teams( Team and Busines)

$19.95

Flat Rate,Per Month

It includes:

-   24/7 Email Support
-   5 Guest Accounts for Limited Sharing
-   Admin Controls to View and Manage Permissions
-   Android and Web
-   Apps for Mac
-   Brave)
-   (Chrome
-   Duo Integration for Business-Wide Multi-Factor Authentication
-   Edge
-   Firefox
-   Ios
-   Items and 1 GB Document Storage
-   Linux
-   Safari
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Passwords
-   Unlimited Shared Vaults and Item Storage
-   Windows

1Password Business( Team and Busines)

$7.99

Flat Rate,Per Month

It includes:

-   20 Guest Accounts for Limited Sharing
-   24/7 Email Support
-   Activity Log for Tracking Changes to Vaults and Items
-   Admin Controls to View and Manage Permissions
-   Android and Web
-   Apps for Mac
-   Brave)
-   (Chrome
-   Custom Groups to Organize Teams
-   Custom Roles to Design and Delegate Responsibility
-   Custom Security Controls With Advanced Protection
-   Duo Integration for Business-Wide Multi-Factor Authentication
-   Edge
-   Fine-Grained Access Control for Each Vault
-   Firefox
-   Ios
-   Items and 1 GB Document Storage
-   Linux
-   Okta and Onelogin
-   Provisioning With Active Directory
-   Rippling and Jumpcloud
-   Safari
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Passwords
-   Unlimited Shared Vaults and Item Storage
-   Usage Reports for Creating an Audit Trail
-   Windows

Enterprise

Contact Vendor for Pricing

It includes:

-   20 Guest Accounts for Limited Sharing
-   24/7 Email Support
-   Activity Log for Tracking Changes to Vaults and Items
-   Admin Controls to View and Manage Permissions
-   Android and Web
-   Apps for Mac
-   Brave)
-   (Chrome
-   Custom Groups to Organize Teams
-   Custom Roles to Design and Delegate Responsibility
-   Custom Security Controls With Advanced Protection
-   Dedicated Account Manager
-   Duo Integration for Business-Wide Multi-Factor Authentication
-   Edge
-   Fine-Grained Access Control for Each Vault
-   Firefox
-   Ios
-   Items and 1 GB Document Storage
-   Linux
-   Okta and Onelogin
-   Onboarding Engineer
-   Provisioning With Active Directory
-   Rippling and Jumpcloud
-   Safari
-   Tailor-Made Setup Training
-   Two-Factor Authentication for an Extra Layer of Protection
-   Unlimited Passwords
-   Unlimited Shared Vaults and Item Storage
-   Usage Reports for Creating an Audit Trail
-   Windows

Value for money

4.5 (1,451)

4.5

Based on 1,451 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Firefox](https://www.capterra.com/p/228987/Firefox/)[

Safari](https://www.capterra.com/p/229123/Safari/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (1102)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (1,102)

4.5

Based on 1,102 reviews

## User reviews

Overall rating

4.7

Based on 2,129 reviews

Filter by rating

5(1669)

4(381)

3(61)

2(12)

1(6)

Mentioned topic

Sorted by most recent

Jesse Z.

Software Developer

Computer Software

### "Convenient Tool To Store and Fill Passwords With Some Inconveniences Experienced"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 23, 2026

Overall, using 1Pass has been a great experience and has made it easy to store and autofill my passwords across all of my devices. I wished they switched to a more freemium model to allow some features for those who don't want a premium subscription.

Pros

It is easy to store passwords and passkeys across different websites all in one place. Additionally, I like how 1Pass can detect on login pages when you have a passkey and prompt you to use it. Also, the password autofill works across all devices from laptops to tablets to even your phone.

Cons

There is no easy way to prevent it from locking too often or avoid it altogether when it's more of an inconvenience then it is to keep you safe. Additionally, their payment model needs some improvement as you basically have no free version and can only use it as long as you have a subscription or your employed at a company with one. Also, I don't like how it keeps asking if I want to save SSO logins as I think it is pointless to do so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sebastien T.

Développeur Web

Higher Education

### "1Password : "La sécurité avant tout"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2026

Pros

1Password permet de gérer facilement tous ses mots de passe en un seul endroit sécurisé. C’est un vrai gain de temps et ça évite d’oublier ses identifiants

Cons

C’est un service payant, ce qui peut freiner certains utilisateurs et La configuration initiale aussi peut demander un peu de temps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Bimba S.

Self-employed

Internet

### "Easy to use and secure"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Pros

1Password is easy to use. I've tried a few alternatives and it has the best user experience by far. The sync between my phone and computer seems to be instant. I've got it set up for my family and we use it to share passwords with each other using the shared vault. Their articles on their system's security are great. I have some experience in security, and from what I can tell, they do a great job on this front.

Cons

It's a little confusing how there are different versions of the software available from the mobile app stores and on desktop. Eventually, I was able to figure out which one to use, but it would be nice if it was just one option.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christine S.

Me

Financial Services

### "Customer Support nonexistent"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 14, 2026

Terrible. CHAT couldn't help me. I told Chat that if someone can't call me and walk me thru it, then cancel my new subscription. They canceled it. I guess they don't care about my business. ZERO PHONE SUPPORT IF YOU NEED IT.

Pros

Nada.

Cons

There is NO customer support system. You can't find a phone # to call. Chat was useless. I canceled when i asked to speak to someone and none was offered over Chat.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

eldho T.

Bttery Test Tecnition

Electrical/Electronic Manufacturing

### "very nice app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2026

the zero-knowledge security model (which includes a Secret Key) and Watchtower, which alerts users to weak passwords or security

Pros

1Password is highly regarded for its balance of high-level security and user-friendly design.Beyond a master password, 1Password uses a locally generated "Secret Key," which offers a unique, extra layer of encryption that ensures data cannot be decrypted without it.

Cons

1Password shifted from a one-time purchase to a mandatory subscription model ($2.99/month for individuals). Furthermore, the move to cloud-only vaults (1Password.com) removes the option for local-only storage via WLAN sync or iCloud/Dropbox, which some users prefer for security and privacy reasons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DN

David N.

IT Operations Manager

Computer Software

### "Good password manager for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2026

Overall it's a modern and good password manager. For businesses it offers SSO and pretty good security/compliance features. Sharing records internally or externally works as expected and even more efficient internally if the Shared Vaults are utilized. Authentication policy for SSO enforcement by groups is confusing and needs work.

Pros

User interface is modern, generally easy to use, auto fil works well, and offers a massive range of record types for storing information or credentials. Admin management is good and offers SSO with Entra ID. Sharing records internally or externally is works as expected. The native shared vault feature is really good for businesses and a great way to keep records organizaed across different teams.

Cons

Transfer session tokens between devices/app will sometimes get stuck and put you into a loop or not work. Hightly recommend to only use either the browser extension OR the desktop app, not both on the same computer. SSO enforce policy by groups has a weird flaw where after implmentation, every new user you add has to go through an account recovery process after setting up their account in order for SSO to work moving forward.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vicky L.

Marketer

Construction

### "User‑Friendly and Trustworthy Password Storage for Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2026

My overall experience has been great as the app feels secure, it's easy and have multiple options of use and/or how you store your information.

Pros

Ease of use for storing, managing and sharing passwords/private information with the rest of the team. It feels secure and all in one place.

Cons

Sometimes you have to pay attention and make sure codes are being updated, otherwise it will store multiple and cause issues when login in on certain websites.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Clara R.

QA Manager

Computer Software

### "A secure, scalable, and user-friendly password management tool for QA Teams."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 22, 2025

As a QA Manager for a large company I think this tool is very handy, it is streamlined, secure, and efficient for managing credentials across projects and devices.

Pros

1Password is a reliable password management tool, with an intuitive UI, secure vault sharing, and smooth user onboarding across teams.

Cons

I think the team admin dashboard can feel limited for large-scale audits or detailed user activity reporting, detailed logs might be useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Nolan P.

Account Manager

Marketing and Advertising

### "Synchronized sharing of client credentials between client applications."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 4, 2025

Credentials remained centralized by client, handoffs more serene, and offboarding also aligned to groups and SSO, so access updates no longer hindered campaign activities.

Pros

Shared vaults and group controls hold client credentials by account, while autofill and SSO pairing minimize friction in logins between ad tools and partner dashboards.

Cons

SCIM and role mapping need to be done with care, and admin views become cluttered while setting up massive access for client‑specific contractor contractors and client‑dedicated safes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner

E-Learning

### "Just an easy way of storing your passwords"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2025

I haven't had any issues. Everything works well and is very trustworthy. I love the convenience of using it.

Pros

It just makes things easier. I had an experience where the password I used for everything was stolen and I decided to never let that happen again. Having eery individual password stored in 1Password helps so much.

Cons

It does take one extra step to use an app. But once you get used to using it, everything runs so smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176113/1Password/reviews/)

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