--- title: "AlertMedia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AlertMedia Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/" page_type: "product" language: "en" --- # AlertMedia Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AlertMedia ## What is AlertMedia? AlertMedia’s award-winning, multichannel emergency notification system makes it easy to reach employees in seconds over any channel (text, voice, email, app push notification, WhatsApp, desktop alerts, and more) via a modern, intuitive interface that works great on any device. Companion mobile apps for iOS/Android allow you to send alerts and manage incidents on-the-go, and real-time threat intelligence and reports give you the insight you need to prioritize your response efforts. ## What is AlertMedia used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 151 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Incident Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Employee Communication Tools / 2026 - Internal Communications / 2026 Our "Best of" badge program showcases products with the highest ratings... - Business Continuity / 2026 - Employee Communication Tools / 2026 - Incident Management / 2026 - Internal Communications / 2026 ## AlertMedia alternatives Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [RedFlag](https://www.capterra.com/p/175898/RedFlag/) [4.8 (53)](https://www.capterra.com/p/175898/RedFlag/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175898/RedFlag/) [View all alternatives](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/alternatives/) ## FAQs about AlertMedia Overview ### What problems does AlertMedia solve? AlertMedia helps teams solve slow, fragmented emergency communication, manual contact-list upkeep, and poor accountability during evacuations or disruptions. Security, HR, business continuity, IT, and operations teams use it to send fast multichannel alerts, target people by location or travel status, confirm safety in real time, and reduce onboarding and admin effort through integrations. Answer based on 99 reviews Overview ### Which roles and teams benefit most from AlertMedia? AlertMedia is most used by HR leaders, IT teams, facilities managers, and office operations staff who need fast, reliable employee communication during disruptions. Executives and business continuity leaders use it to coordinate emergency notifications, monitor response status, support safety protocols, and keep distributed teams informed across locations. Answer based on 151 reviews Overview ### What company size and industries is AlertMedia built for? AlertMedia serves midsize businesses most often at 44%, followed by enterprises at 38%, across Healthcare, Manufacturing, Tech, Financial/Banking, Legal, Construction, Utilities, Retail, Transportation, Hospitality, Sports and Entertainment, and Nonprofits. Reviewer mix is led by Hospital and Health Care at 9%, Non-Profit Organization Management at 7%, and Financial Services at 5%. Answer based on 151 reviews Features and Usability ### What are the key features of AlertMedia? AlertMedia includes core emergency communication features like mass notifications, emergency notification, SMS messaging, push notifications, and two-way communication. Reviewers also highlight differentiators such as geofencing, threat intelligence, real-time reporting with read receipts, message templates and scheduling, plus employee directory integrations through API and Active Directory. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does AlertMedia integrate with? AlertMedia integrates with Slack and BC in the Cloud, with reviewer mentions highlighting Slack for emergency communications and BC in the Cloud for business continuity plan activations. Official catalog data also lists Navan and SAP Concur, covering communication, continuity, travel, and expense management workflows. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does AlertMedia offer? AlertMedia provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature review. Answer based on 3 reviews Getting Started and Support ### What customer support options does AlertMedia offer, and how do users rate the experience? AlertMedia offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, helpful, and available day or night, with smooth onboarding and dedicated contacts. A few mention frustrating moments during setup and occasional changes in customer success managers. Answer based on 55 reviews Security ### How does AlertMedia handle data security and access control? AlertMedia uses permission-based notifier controls, dynamic groups, targeted messaging, and built-in accountability features to help organizations control who can send alerts and track employee status during incidents. It also supports location visibility through mapping and remote worker safety tools. Some users want better evacuation mapping and more Canadian safety-alert context. Answer based on 15 reviews Emergency communication ### How well does AlertMedia handle emergency communication? AlertMedia handles emergency communication well by sending fast alerts across text, phone, email, desktop, and mobile app channels. Security teams, HR groups, and distributed companies value templates, status check-ins, and evacuation support, though some organizations want more flexible surveys, added local threat data, and easier handling for employees without contact details. Answer based on 29 reviews ## Who uses AlertMedia? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 416 Emergency Notification reviews Capterra data shows that buyers of emergency notification software rank the following features as their top priorities: - **Communication Management** (**56%** of reviewers rated this feature as critical) - **SMS Messaging** (**67%**) - **Real-Time Notifications** (**72%**) AlertMedia supports all three features that reviewers consider most important: **Communication Management**, **SMS Messaging**, and **Real-Time Notifications**. Together, these capabilities help businesses coordinate outreach, send urgent updates through text, and deliver timely alerts as situations change, allowing teams to respond faster and keep people informed during critical events. SMS Messaging 4.9 (13) 115.38% of 13 reviewers that rated this feature as important or highly important Send messages via SMS Real-Time Notifications 5.0 (20) 120.00% of 20 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Mobile Access 4.8 (25) 100.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Channel Communication 4.8 (22) 104.55% of 22 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Mass Notifications 4.9 (43) 95.35% of 43 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Push Notifications 4.9 (15) 106.67% of 15 reviewers that rated this feature as important or highly important Trigger clickable pop-up messages AlertMedia 120 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accident Investigation: Analyze circumstances of an accident and implementing corrective actions for future prevention - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Blogs: Allows users to publish blogs on social site - Campaign Analytics: Track and interpret campaign performance metrics - Campus Notifications: Campus Notifications - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Crisis Management: Process of preparing for disruptive and unexpected events. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Emergency Notification: Automatically send mass notifications or alerts for any emergency or crisis - Emergency Response Planning: Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Photos: Store photos of employees - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Geolocation: Determines the location of a device using GPS or an IP address - Geotargeting: Geographic location of visitors determines behavior of the software - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Incident Response Checklists: Checklist to confirm the incident and response. - Interaction Tracking: Track interaction history by documenting conversations for contacts - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mass Notifications: Send messages to multiple recipients at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Language Alerts: Provide notifications in multiple languages - Multi-Location: Manage and support multiple locations - Notification Scheduling: Schedule when notifications are sent - Occupational Health Management: Manage cases of on-the-job injuries and related remedies - OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Push Notifications: Trigger clickable pop-up messages - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Video Conferencing: Connect with meeting participants remotely over video - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (151) 4.8 Based on 151 reviews ## Pricing Value for money 4.7 (129) Value for money 4.7 (129) 4.7 Based on 129 reviews ## Integrations [ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ Navan](https://www.capterra.com/p/169591/TripActions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (140) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (140) 4.9 Based on 140 reviews ## User reviews Overall rating 4.8 Based on 151 reviews Filter by rating 5(127) 4(22) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent BH Beth H. VP of Quality and Safety Hospital & Health Care ### "11/10 in the Emergency sector!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 The customer service is 11/10. No other vendor I have worked with will answer your call 24/7, pull in whomever is needed to troubleshoot with you. It's user friendly, team is exceptional, our experience has been amazing! Pros I like the accuracy and vetted alerts most. Trusting the information and easy dissemination to those who need to know is crucial. Cons The platform is an employee product and as a healthcare customer there are manual processes to adapt for our use. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reasons for choosing AlertMedia Customization, attention from the team and showing they truly care about us and their product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK Laura K. security Hospitality ### "User friendly and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Very customer service oriented, and great about taking new feature requests. Pros Ease of use and customer service. The user interface is very intuitive. Cons No issues.... every concern was addressed and fixed promptly. Switched from [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Everbridge was hard to use and did not offer good support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Dean B. Director of Intelligence Information Technology and Services ### "Excellent emergency communication/intelligence tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Excellent. I've been an AlertMedia customer for five years and it's, by far, the best vendor experience I've ever had. Pros The commitment to customer service make a great product even more exceptional. The tool is easy to use, reliable, and the company is always evolving the product to address the needs of customers. Cons It's ease of use means AlertMedia isn't necessarily as customizable as some competitors. As a result, companies with unique needs or special circumstances may have to find workarounds. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reasons for choosing AlertMedia Customer service; product features; price Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Anthony P. Director, EHS Commercial Real Estate ### "Director EHS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Very impresssed with the product and service and the 24 hour help desk! The product can be utilized in many different ways and the help desk is always around to assist. I have spoken to many of our clients and they feel that the product has chacnged the way they respond to emergencies and provides updated information that can be passed on to our clients. Pros Ease of use, very user friendly. THey provide weekly seminars and have also participated in conference calls for our admins Cons No Dislikes, project is a great value add for any organization that is concerned about threats, weather Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Raquel R. Risk Management Specialist Health, Wellness and Fitness ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 My experience with AlertMedia has been great so far. They listen to their customers and happy to implement recommendations to the best of their ability. Pros AlertMedia is user-friendly, constantly adding new features to improve safety and emergency communication, and the customer service is the best! Cons I have no dislikes to report at this time. Switched from [Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/) The platform was not user friendly and ran into duplicate issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ME Monica E. Safety Administrator Apparel & Fashion ### "Me Alert Media Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2025 AlertMedia has helped us notify employees across the network with ease and gain understanding of how the employees have been affected by natural disasters. Pros Always looking to the future to improve. Listening to customers wishes and challenges and willing to look for new ways to improve. Cons Nothing at the moment. We do not utilize AlertMedia to the full potential and would love to work with HR to do so. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Robert M. GSOC Lead Computer Software ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2025 Overall very helpful from a security perspective, especially in regards to violent crime and other life safety threats Pros Good reporting and analyst access 24/7 when we need additional details Cons This isn't a ding against AlertMedia as much as it is the NWS, but there are far too many "severe" weather alerts that have no impact on most businesses (i.e. heavy rainfall, gale warnings, etc). Switched from [Ontic](https://www.capterra.com/p/204326/Ontic/) We wanted a more user friendly product that could also do mass comms Alternatives considered [Signal](https://www.capterra.com/p/231395/Signal/) Reasons for choosing AlertMedia Price, ease of use, analyst availability Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Scott H. Sr Analyst Automotive ### "Organizational Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 Our organizations overall experience with Alert Media, from our users experience to our administrative experience, has all been very positive. Pros Alert Media's ease of use has been instrumental for our organization and our very diverse pool of users. Cons Any issues our organization has encountered have been promptly addressed by Alert Media, so any issues that may have been noted here no longer apply. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Austin C. Senior Business Resilience Consultant Management Consulting ### "Senior Business Resilience Consultant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 I deploy Alert Media on behalf of my company and help other companies utilize mass notification tools in their organizations. Pros It's extremely simple, easy to use, and intuitive. It's also been incredibly impressive to see Alert Media's growth year over year. Their incorporation of AI capabilities is also cutting edge. The AI translator capability will be a tremendous value add to large global companies who will now be able to improve employee safety in a global and inclusive manner. Cons One area that Alert Media has made tremendous progress on, but still has some opportunity for improvement, would be to continue expanding into the global market place and aim to deliver their services in more countries. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Travis H. HRBP Oil & Energy ### "\[sensitive content hidden\] & \[sensitive content hidden\] + Alert Media are amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 We have only been with Alert Media for 8 months and we have not had a single issue or roadblock in the process or platform. Overall very happy customer Pros Overall I love this product and the customer that is provided to me and the team at PosiGen. Day or night they are always ready and willing support us through any crisis! Cons I would really like the geofencing tools to be alittle easier to use so that I do not need to lean on the customer service team as much. Reasons for choosing AlertMedia Customer service and quality can not be beat! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [RedFlag vs AlertMedia](https://www.capterra.com/compare/175898-176123/RedFlag-vs-AlertMedia-Mass-Notification)[Hyper-Reach vs AlertMedia](https://www.capterra.com/compare/176123-245868/AlertMedia-Mass-Notification-vs-Alertcycle) [EZ Texting vs AlertMedia](https://www.capterra.com/compare/145848-176123/Ez-Texting-vs-AlertMedia-Mass-Notification)[OpsGenie vs AlertMedia](https://www.capterra.com/compare/170236-176123/OpsGenie-vs-AlertMedia-Mass-Notification)