Who Uses This Software?

Healthcare, Manufacturing, Non-Profits, Financial / Banking, Law, Construction, Utility, Retail, Freight / Transportation Institutions - Anyone who has a group of individuals who need to be notified.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • AlertMedia
  • www.alertmedia.com
  • Founded 2013
  • United States

About AlertMedia

AlertMedia is a cloud-based emergency notification platform supported by companion mobile apps. AlertMedia allows you to engage in real-time, two-way interactions with any size audience in seconds. Our easy-to-use interface enables you to communicate with your employees and associated audiences via text, voice, email, app push notifications, social, conference call, and custom channels while getting real-time reports and insight. It's modern, reliable, and secure.


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AlertMedia Features

  • Contact Management
  • Geo Targeting
  • Mass Notifications
  • Scenario Planning
  • Templates
  • Two-Way Communication
  • Activity / News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • A/B Testing
  • Analytics
  • Campaign Segmentation
  • Contextual Targeting
  • Device Targeting
  • Expiry Notifications
  • Geo Targeting
  • Mobile Notifications
  • Notification Scheduling
  • Visual Notifications
  • Web Notifications

AlertMedia Reviews Recently Reviewed!


Excellent Software, a Must Have Product

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Alertmedia is intuitive, captures real time key performance indicators, and provides all the functionalities we need in an emergency software. The layout is clean and the instructions are clear. It's hard to make a mistake. It's as if the systems was built to catch errors, allowing users to forge through during an emergency or crisis with ease.

Cons: There are no cons to report at this time.

Overall: Alertmedia allows use to speak to the masses and respond accordingly when we believe we haven't reached a full cohort of employees. It's a critical part of our communications that has helped us to gain the trust of employees and the build the credibility we needed internally. The goal now is to use it far more to communicate our pressing communications needs.

Vendor Response

by AlertMedia on April 29, 2019

Thank you so much for your review! We are happy to hear you have had a positive experience with us.

Easy to use!

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely user friendly. As the administrative user, I appreciate step by step directions when uploading the new employees into the system, It only took me a matter of minutes!

Cons: Would like it to alert the admin users ahead of time if a bad storm is in the area.. is that possible?

Overall: Living in Florida, we have many hurricanes in our summer/fall months.. so we now have an easy-to-use system that allows us to alert employees when a threatening storm is in our area. We want to keep our employees safe, and this is the best system to do it!

Vendor Response

by AlertMedia on April 25, 2019

Thank you for sharing your experience! AlertMedia can absolutely alert you of weather in your area.
We will have your customer success manager reach out right away to help you subscribe to weather alerts!

Great Product

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software works perfectly for its purpose

Cons: Not being able to group different departments with in our account

Overall: Alertmedia has been great overall. The product is great and support team rep is always very helpful

Vendor Response

by AlertMedia on May 03, 2019

Thank you so much for taking the time to share your review. We're glad to hear the software works well for you! We can definitely help you setup dynamic groups within your account. Your Customer Success Manager will be in touch today to help you get this setup!

They deliver what they promise

May 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to set up and easy to use. We have it sync'ed with Active Directory so the recipients of the messages we send are always fresh. It works flawlessly on all platforms. Our customer support specialist is always available to give us a hand, whether it is figuring out something we've done wrong (it happens) or fixing something that has gone wrong (hey, that happens sometimes too).

Cons: there is nothing I did not like about this software. It sounds like I'm a shill, but honestly, I'm a real customer.

Vendor Response

by AlertMedia on May 02, 2019

Thank you so much for taking the time to review us. We are glad to hear you have had a positive experience!

Outstanding product - does exactly what they say it does

Apr 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and understand.

Mobile app is fantastic

support is fast and easy

integration with our system of record was a snap

Cons: Nothing. It's fantastic, as is the team behind it.

Overall: We have the system in place specifically for emergency announcements - the hope is that we don't need to use it at all, but in the single event we did need it (flooding in our area), it worked perfectly

Vendor Response

by AlertMedia on April 24, 2019

Thank you so much for your review. We are happy to hear that you have had a positive experience with us!