# Page 4 | AlertMedia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is AlertMedia the right Safety Management solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews --- AlertMedia 4.8 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of AlertMedia ## Showing most helpful reviews Showing 76-100 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PW Phil W. Office and People Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Appreciative of AlertMedia" June 25, 2020 5.0 Pros did a great job of product introduction to our key administrators in our organization. As we were continuing to expand the products functionality by having numerous orientations through the review process, AlertMedia never hesitated for another request for a product demo. It made the decision to purchase the product much easier with a lot of feedback from various users. The integration and set-up was easy along with all of the helpful hints from the account manager . Appreciate the continuous product updates. I feel we have a system to now keep our employees informed and safe. Cons We are very happy with the product and have no suggestions for improvement. Review Source Response from AlertMedia July 6, 2020 Thank you so much for taking the time to leave us a review! We are glad to hear you've had a positive experience with us. SF Sean F. AVP Banking Used the software for: 1-2 years ### "AlertMedia In Use" August 24, 2023 4.0 I have found this product easy to use and very intuitive. It was very easy to on board and the support team were helpful in getting us up and running. Pros I like that it is very east to use and has the ability to create templates or set up messages on the fly. I also like that you have the ability to create a conference call when sending out a notification to have all the people connect to at that point in time. Cons I would like the ability to drill down and choose specific alerts that I wanted to receive. For example, specific types of crime. Review Source RS Richard S. Manager of Facility Operations Health, Wellness and Fitness Used the software for: 2+ years ### "AlertMedia Customer" February 10, 2021 4.0 I have used a lot to notify staff about snow storms , power outages and on local shootings. It is a very quick way to communicate with our roughly 350 staff members. Pros I really like how we can setup different departments to send alerts. We can send to all 350 staff or select just nursing, marketing, facilities, ect. We can also send to all locations or just pick one or several of our locations at one time. I also like how we can tailor our message to an emergency like a power outage, snow storm, fire or just general information. Cons I currently have no suggestions for improvement. I like it just the way it is. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! Getting the right message to the right person is critical during an emergency. We are glad to hear your experience has been positive! BK Brian K. Shift Lead, Corporate Security Consumer Goods Used the software for: 1-2 years ### "Great product" March 1, 2021 5.0 So far, so good. Pros Our Security Team has been using for the last couple of years. While we don't have to use it often, it is a nice resource for our team. A mass notification tool is critical to our everyday operation so it is important for us to have a reliable program that's easy to use, easy to train users and most importantly, reliable. AlertMedia is all of these things. It is nice to be able to easily program warnings /messages that may need to be sent out at a moments notice to ensure safety of our employees. The website is very user friendly and easy to navigate. The map function that displays people, groups and threats is also a nice touch. Cons While I am sure that there are things that could be tweaked for improvement, I haven't personally experienced any areas that are lacking, or that need significant updates. Review Source Response from AlertMedia March 4, 2021 Thank you for taking the time to leave us a review! AlertMedia did not acquire MIR3, but we are glad that you made the switch and have had a great experience so far. We are committed to providing our customers with a simple, easy-to-use emergency communication software and have many exciting updates to the map coming soon. Be on the lookout for future announcements from your Customer Success Manager. FW Floyd W. Director EHS Telecommunications Used the software for: Less than 6 months ### "My Opinion" February 8, 2024 5.0 good so far. Seems to be very beneficial to what we need as a company Pros gives quick access to emergency data Cons havent found anything yet. We are new to this platform. Review Source SK Shawn K. IT Computer Hardware Used the software for: 6-12 months ### "AlertMedia Review " August 8, 2022 5.0 Over all it was easy and we had no issues other than integration with workday and AD, but that was on our end, had the support that we needed, we just could seem to get all the sites to agree on one platform to sync all data. Pros The Software was very user friendly and the homepage looks very nice, the map is a nice touch and the listing of all the other potential threats is a nice thing to be aware of as well. Cons The templates were a little tricky at times as well as assigning admins to separate groups as well as the same groups. Alternatives considered [InformaCast](https://www.capterra.com/p/173842/InformaCast/) Reason for choosing AlertMedia Price and global coverage. Review Source Response from AlertMedia August 24, 2022 Thank you for leaving us a review! Happy to hear our product is easy to use and you're finding value with our map to view threats in real-time. Please feel free to contact your CSM regarding admin capabilities as I believe we have a solution to your challenge. TR Tova R. Manager, Communications Writing and Editing Used the software for: 2+ years ### "Recommend AlertMedia" January 2, 2024 4.0 Pros Ease of use, does not require significant training. Cons Event pages did not work for our population and the way we configured the system. Review Source JW Josh W. Director of Human Resources Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Quick & Easy Platform for Widespread Communication" February 10, 2021 5.0 It has been a pleasurable experience with a good communication platform. Pros is easy to use and administer in a global company. I thought it would be difficult but found it to be very easy. It takes very little time to get a message in the system and pushed out to the intended audience. I really like the ability to push out notifications via email, text, phone and app. You can use them all or just one. Cons If you are looking for something that is intended for individual notifications, this does not work well. It is intended for widespread communication. This is not really a con for our company as we only wanted it for its' intended purpose but could be an issue for others. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. We are dedicated to providing our customers with an easy-to-use employee safety tool that can be used to communicate with both individuals and larger audiences. We will have your Customer Success Manager reach out with more information about where you can add an individual to a notification. LF Lauren F. Office Administrator Renewables & Environment Used the software for: 2+ years ### "Great for HSE " January 21, 2021 5.0 It's good. It's one of those tools that you set up and kind of forget about because you (hopefully) don't need it daily. It's easy to use, so if you haven't used it in a while then all the sudden need it, it's easy to navigate, which is important in an emergency. Pros It's easy to contact employees when events are near by. Cons It'd be nice if the software notified the administrators of events happening in the area (i.e., protests, weather events, active shooters, etc) Review Source Response from AlertMedia January 25, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. AlertMedia can absolutely notify your Admins of unfolding events in the area. We will have your customer success manager reach out to share more information about this feature. ME Matt E. Enterprise Risk Manager Renewables & Environment Used the software for: 1-2 years ### "Customer Service - Top Tier" September 22, 2022 5.0 Overall, great tool and resources for our employees to stay informed and ability to react in an emergency. Pros This product is so easy to use and quickly enables you to deliver emergency communication. The team is innovative and listens to our concerns for potential product enhancements. Cons No cons identified at this time. If any concerns I have, the team has addressed quickly. Reason for choosing AlertMedia Level of customer service and constant product improvements. Review Source Response from AlertMedia October 4, 2022 Thank you for your review, Matt! It makes our day to hear that you've had a great experience with our support and success teams. Innovation is something that drives us here at AlertMedia and we couldn't do it without collaboration from customers like you. GG Glenda G. BCM coordinator Medical Devices Used the software for: 2+ years ### "Steady partner" March 19, 2021 4.0 It has been a good experience. The responsiveness of our rep, \[SENSITIVE CONTENT HIDDEN\], has really made the difference. Pros It's an easy tool to use and I like the notification results information Cons I could use a face lift. Looks a bit dated. Some functionalities could offer more detailed or customized usage. Reason for choosing AlertMedia At the time the functionality appeared more user friendly Switched from [xMatters](https://www.capterra.com/p/116750/xMatters/) It was not an easy product to use product, unless you used it every week. Voice translation poor. Review Source Response from AlertMedia March 22, 2021 Thank you for leaving us a review! We are glad to hear you find our software easy to use and have had a positive experience. We are constantly releasing new features and capabilities in AlertMedia. Coming soon are some very exciting updates to the dashboardwe will have your Customer Success Manager reach out with more information. TH Thomas H. Safety & Process Safety Manager Chemicals Used the software for: 2+ years ### "Alert Media For Emergency Notification " August 24, 2023 5.0 It has been our choice for notifying personnel of plant emergencies for 4 year Pros It allows for easy alert in the event of a plant emergency Cons I have no cons for Alert media it is a great product Reason for choosing AlertMedia Provide the value we needed Review Source JG Jonas G. EH&S Engineer Chemicals Used the software for: 1-2 years ### "Feedback" February 9, 2021 5.0 Pros The ease of use in employee mass communication. This software is very important in communicating with our employees during the COVID-19 Pandemic. Cons Pricepoint but ultimately you get what you pay for and that is an industry-leading mass communication application. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to review us! We are so glad to hear your experience has been positive. KE Kelsey E. HR Specialist Automotive Used the software for: 6-12 months ### "Best Communication Tool" February 10, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] is a main point of contact for us and she has been great. The whole Alert Media team made development, set up, and training to use the product a breeze. They have also been very professional if we have any issues with a file feed, or any other problems. Pros This product makes it easy to communicate to close to 300 employees within seconds. We can also track who receives or does not receive the message. You can customize many options, whether you want text, email, both. Very useful tool during the COVID pandemic where meetings are obsolete. Cons The only issue our company has had is some people getting the message twice. Out of 300 people, we have only had 2 complaints. So I wouldn't really consider it a con. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. We'll have your customer success manager review your user data to ensure all is set up properly! TD Todd D. Director of Safety, Security and Emergency Preparedness Environmental Services Used the software for: 6-12 months ### "Universal functionality" April 16, 2021 5.0 First rate service and functionality, with continual upgrading of features. Pros It is very easy to navigate, intuitive, and scalable to apply to a variety of program and organizational needs. Reliable and adaptable to a variety of contexts for use so makes it easy to evolve with business needs. Cons No complaints, the features keep increasing which is great. Reason for choosing AlertMedia Function, simple interface, scalable platform, price Review Source Response from AlertMedia April 20, 2021 Thank you for leaving us a review! We are so glad to hear your experience has been positive. KW Kimberly W. Admin. Services & Facilities Manager Insurance Used the software for: 2+ years ### "Facilities Manager review" February 14, 2022 5.0 Pros Ease of use for multiple users at our location. Cons Difficulty in employee opt-in. Not sure why some refuse. Review Source Response from AlertMedia February 22, 2022 Thank you for reviewing us! We are so glad to hear you find AlertMedia easy to use across your locations. We have promotional posters and user guides that you can use to socialize AlertMedia with your people and encourage adoption. We will have your Customer Success Manager reach out with more information. AD Aman D. IT Analyst Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use mass communication software" September 22, 2020 5.0 The overall experience has been good so far. The app comes in handy specially during COVID because of frequent communication. Pros The intuitiveness of the application and multiple modes (phone, text, app) to communicate. Multiple group based on various categorization. Easy interface with HRIS. The set up team helped with message templates. Cons The set up is easy but the software can include other features such as multiple voice set up with the varied speed of speech depending on the purpose of the message. Review Source Response from AlertMedia September 29, 2020 Thank you so much for taking the time to share your experience with AlertMedia! We will share your feedback with the team. When recording a voice notification you can either choose a native language speaker from the system or you may also record the voice notification yourself by switching to the Advanced View in the notification panel. Your customer success manager will be happy to walk you through this feature as needed. DL Douglas L. Team Leader Communications Health, Wellness and Fitness Used the software for: 1-2 years ### "Team Leader Communications" November 9, 2020 5.0 My experience has been top notch, customer support is unsurpassed. Pros The ease of use, speed messages are sent and received. The level of accountability built into the system. The number of groups you can add to the system and how you give permissions to notifiers to communicate with the groups. Cons The only minor drawback I have found is that if someone becomes inactive in my organization i must remove them and re-add them once they return to work. Reason for choosing AlertMedia Best fit our need to contact our employees and the fact that we are able to incorporate our communities Emergency Operations Center into the mix Review Source Response from AlertMedia November 10, 2020 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. DM Denise M. Director of Facilities Health, Wellness and Fitness Used the software for: 2+ years ### "AlertMedia To The Rescue" February 9, 2021 5.0 Pros What I like most about this software is how easy it is to send out alerts to company wide or to department teams with the click of a few buttons. In the event of an emergency I feel confident that I will be notified quickly and effectively. This product was simple to integrate with our business and the support team is incredibly helpful anytime I have needed help. Cons I haven't found anything too difficult to use or understand. Review Source Response from AlertMedia February 12, 2021 Thank you so much for taking the time to leave us a review! We are glad to hear your experience has been positive. PL Peter L. Assistant Vice-President of Human Resources Hospital & Health Care Used the software for: 1-2 years ### "A valuable resource for our organization" February 11, 2021 4.0 Pros This product is easy for our managers and administrators to use. Cons The software does have some limitations. Review Source Response from AlertMedia February 17, 2021 Thank you for leaving a review! We're glad to hear your experience has been positive. Be sure to check in with your customer success manager on any feature requests--we're releasing new functionality quite often! JM Jill M. Senior Manager Corporate Risk and Insurance Insurance Used the software for: Less than 6 months ### "Excellent Tool" February 8, 2024 5.0 Pros The interface is very user friendly and intuitive. It is easy to navigate, clear in design and functionality. Cons I am still learning the tool so I don't have a "least" liked item yet - but I appreciate the opportunity to always ask questions to the support team and provide feedback if there is a glitch. Review Source CH Cory H. Director of Safety and Security Hospital & Health Care Used the software for: 1-2 years ### "ASPCA Review of Alertmedia" January 31, 2021 5.0 Pros The software is straightforward to set up and use. The implementation and tie in with Workday were seamless! Cons That is does not translate to multiple languages Review Source Response from AlertMedia February 2, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. Tyson W. IT Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Quick, simple implementation" May 14, 2021 5.0 We originally picked this up with the intention of giving us a more reliable means of notifying users of system issues when email was unavailable. We have since introduced the product to our HR and Compliance departments and will soon roll it out to our branch managers. Pros This was probably the fastest implementation I've ever done. We were up and running in less than a day. Training my users was less than 20 minutes. Cons I'd like to see better integration with Active Directory and AAD in particular. Review Source Response from AlertMedia May 20, 2021 Thank you for leaving us a review! We are so glad to hear you've had a positive experience and that your implementation was quick. We are always looking to improve and would love to better understand the integration you would like to see between AlertMedia and AAD. We will have your Customer Success Manager reach out to discuss further. ED Erik D. Business Systems Analyst Insurance Used the software for: 6-12 months ### "ED - AlertMedia Review" June 14, 2023 5.0 Quality product. Easy to use and understand, easy to test, and extremely helpful. Pros Mass communications - very easy to send out communications to users. Extremely helpful in an emergency/disaster situation, and easy to test under normal circumstances. Cons Reply system could use improvement - it's not always clear what kinds of notifications users can respond to, and it's not the easiest to keep track of the responses that do come in.There's seemingly no error message for users that do not receive a notification; i.e. if a notification is sent to a group and one user never receives it, there's nothing to indicate that on either the user side or the sender side. Review Source MK Matthias K. BSA Insurance Used the software for: 1-2 years ### "Get Alert media!" July 5, 2023 5.0 Pros Ease of use. Easy to integrate. Over all well built. Cons I don't have anything that I don't like about . Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.