# Page 5 | AlertMedia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is AlertMedia the right Safety Management solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews --- AlertMedia 4.8 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of AlertMedia ## Showing most helpful reviews Showing 101-125 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chantay M. Corporate Director, Marketing, Communications & Public Relations Hospital & Health Care Used the software for: 6-12 months ### "Excellent Software, a Must Have Product" April 23, 2019 5.0 Alertmedia allows use to speak to the masses and respond accordingly when we believe we haven't reached a full cohort of employees. It's a critical part of our communications that has helped us to gain the trust of employees and the build the credibility we needed internally. The goal now is to use it far more to communicate our pressing communications needs. Pros Alertmedia is intuitive, captures real time key performance indicators, and provides all the functionalities we need in an emergency software. The layout is clean and the instructions are clear. It's hard to make a mistake. It's as if the systems was built to catch errors, allowing users to forge through during an emergency or crisis with ease. Cons There are no cons to report at this time. Review Source Response from AlertMedia April 29, 2019 Thank you so much for your review! We are happy to hear you have had a positive experience with us. JH James H. Corporate Security Officer Security and Investigations Used the software for: 2+ years ### "Staying Informed" March 1, 2021 5.0 My experience as a user has been seamless and very straightforward Pros I like the fact that we as a department and the company as a whole, are kept up to date on potential impactful incidents to our company nationwide Cons I have yet to find anything I do not like about the software Review Source Response from AlertMedia March 4, 2021 Thank you so much for leaving us a review! We are really glad to hear that our threat intelligence content has been valuable for you and that you've had a seamless experience. VR Verified Reviewer Security Operations Manager Security and Investigations Used the software for: 2+ years ### "Alert Media Revew" September 11, 2020 5.0 Our overall experience has been great, especially in the support by the Alert Media team, specifically by \[SENSITIVE CONTENT HIDDEN\]. Pros The ease of sending alerts to employees. Cons Reporting isn't as easy and intuitive as we'd like, but the Alert Media team work with us on our reporting needs. Review Source Response from AlertMedia September 17, 2020 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. AZ Alma Z. Operations Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Very Useful During Emergencies" August 24, 2023 5.0 Pros I like how easy it is to send notifications, especially during an emergency situation. Being able to save notification templates and saving preferred channel notifications has been a real time saver. Cons Nothing comes to mind. There are no features that I dislike. Review Source TC Thomas C. IT Manager Food & Beverages Used the software for: 1-2 years ### "AlertMedia is great " February 14, 2022 5.0 This tool has been vital for sending out internal communication for our company. Pros The ease of use and the functionality of intergrating with other applications. Cons None that I can think of. We get exactly what we want out of alertmedia. Review Source Response from AlertMedia February 22, 2022 Thank you so much for reviewing us! It makes our day to hear that you find AlertMedia easy to use and integral to your internal communications. BP Bryce P. Corporate Security Food Production Used the software for: 1-2 years ### "Alert Media Customer Review" February 17, 2021 5.0 Mass communications for weather alerts Pros Alert Media is much more user friendly than the last software we were using. Cons As of now I haven't had any cons with using this software Alternatives considered [Google Alerts](https://www.capterra.com/p/202337/Google-Alerts/) Reason for choosing AlertMedia Alert Media was the most user friendly for our company to use Review Source Response from AlertMedia February 18, 2021 Thank you for taking the time to leave us a review! We are committed to providing our customers with an intuitive, easy-to-use platform and are so glad to hear your experience has been positive. TR Todd R. Chief Administrative Officer Legal Services Used the software for: 6-12 months ### "AlertMedia - Excellent Product and Service" February 9, 2021 5.0 Excellent experience. Highly recommend. Pros Easy deployment. Easy use. Excellent service team. Cons None. They evolve the product to become better all the time. Review Source Response from AlertMedia February 16, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. RH Robert H. Information Technology Director Banking Used the software for: 1-2 years ### "Alert Media in Banking" November 22, 2022 5.0 Excellent. Great product that works like it is supposed to with great support and product vision. Pros Ease of use and simplified communication tool. Cons Would like to see integrations into sites like NOAA for more detailed hurricane data Reason for choosing AlertMedia Feature and functionality. Review Source JA Jonathan A. Systems Adminsitrator Legal Services Used the software for: 2+ years ### "Alerts" November 12, 2021 5.0 Pros Ease of use and the reporting/admin features. Cons I can't think of anything that I didn't like. Reason for choosing AlertMedia The desktop notifications are clean. Other competitors don't allow for customization or it doesn't look as nice. Review Source Response from AlertMedia November 23, 2021 Thank you for leaving us a review, we are so glad to hear you find AlertMedia easy to use! Your valuable feedback helps us continue to prioritize our customers' needs. CE Curt E. Facilities Manager Research Used the software for: 2+ years ### "Great customer service - will spend time with you to make sure you are happy with product." February 10, 2021 5.0 Always looking for ways to improve the software. Pros Easy to use, lots of features. Scheduled notifications is a great new feature! Cons Seems high-priced, but I believe it is worthy of the cost after you work with customer service and see everything you get. Review Source Response from AlertMedia February 12, 2021 Thank you for leaving us a review! We are so glad to hear your experience has been positive. SJ Shawn J. IT Network Engineer Law Practice Used the software for: 2+ years ### "Great Product" February 9, 2021 5.0 Our overall experience with Alert Media has been great and we find the product to be very useful. Pros Alert media is a great product that permits us to send company-wide notifications within seconds. Cons I, personally, have no issues w/ Alert Media at this time. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. NA Nicole A. Accounting Specialist Biotechnology Used the software for: 1-2 years ### "Great tool for unprecedented times " April 16, 2021 5.0 Alert employees in a timely manner of natural disaster, COVID19 updates, City/State information Pros I like that I have the ability to craft an alert specific to the audience I am sending to - this is very important as we have multiple offices in different locations as well as our remote employees Cons At this time I am happy with the features Alert Media offers Review Source Response from AlertMedia April 26, 2021 Thank you for leaving us a review! We're so glad to hear your experience has been positive and that AlertMedia helps you stay connected with your dispersed workforce. RG Ron G. IT Support Law Enforcement Used the software for: 1-2 years ### "AlertMedia " February 9, 2021 5.0 Using Conference Call when problems arise makes for easy communication for technical staff. Pros It is easy to creating groups and add/delete users to the groups. Sending and updating notification and messages to users is easy. Having a history of notifications and messages is also a nice feature. Cons Nothing It does everything needed for me to do my job. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. AW Anne W. HR Manager Construction Used the software for: 2+ years ### "Great tool!" February 10, 2021 5.0 It's a very good tool for those that have employee in several locations. Pros The option to be able to connect, send notices, etc. with either a small department or the entire company. Cons Nothing - it really provides everything you need Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your experience has been positive. LM LaVash M. Health and safety Warehousing Used the software for: Less than 6 months ### "Great Product " February 9, 2021 5.0 positive experience! has streamlined communication and allowed information to be shared amongst team members on different shifts Pros The product is mainly used to contact employees with covid-19 related reasons. the ability to contact any of the facilities employees and have a document that shows conversation history has helped tremendously with our efforts to cross communicate between team members. Cons there is nothing that stands out about the software its really straightforward and easy to navigate Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to share your experience with us! We are so glad to hear it has been positive. CC Chris C. Assistant Director of IT Hospital & Health Care Used the software for: 6-12 months ### "Simple Alert System" January 6, 2020 5.0 Deployment and Implementation has been straight forward and simple. The support team at AlertMedia makes everything easy for you during the setup and there's not a lot of maintenance once you get it set up...at least for our implementation. Pros AlertMedia was easy to set up on the IT side of things. We connected it to our ADFS with the help of support and only ran into a few issues. It was also easy to set up the feed from our Active Directory to import users. Cons We are having an issue with Android users being able to use SSO with AlertMedia. It comes up with an error that no one is able to figure out. Otherwise, I can't think of anything I don't like about the core functionality of the application. Review Source Response from AlertMedia June 1, 2020 Thank you for sharing your experience with AlertMedia! We're happy to hear that implementation was a breeze. Your customer success manager confirmed that you all were able to troubleshoot the SSO error to get Android users up and running. Thanks again for choosing us as your partner in keeping employees safe and informed. AW Amanda W. Senior Manager of HR Automotive Used the software for: 6-12 months ### "Game Changer!" February 11, 2021 5.0 This product has made communicating with our Team Members such a positive experience! We purchased this product with the intention of using it primarily for COVID related news however now use it to also deliver random messages that have increased morale and awareness with not only Team Members but also their families! Pros The software is easy to navigate, very user friendly and has many options to chose from. Cons Honestly there is nothing I don't like! Very positive experience! Review Source Response from AlertMedia February 16, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive and that AlertMedia is helping you to keep employees engaged and supported during COVID. LF Lisa F. Office Manager Legal Services Used the software for: 2+ years ### "Easy to use" August 24, 2023 5.0 Pros The app is very easy to use. I recently used it during the hurricane/earthquake in order to check on our employees' wellbeing. Cons I cannot think of anything that I do not like. Review Source RC Rick C. Safety & Training Manager Mining & Metals Used the software for: Less than 6 months ### "AlertMedia Review" February 3, 2021 5.0 being able to contact remote employees and give them emergency information is a great tool for us. Pros Being able to communicate in multiple ways with employees quickly was the biggest plus more us. Most of the onboarding was easy because AlertMedia was able to take our Directory and upload the information for us. The geofencing was a great tool for us to be able to pick locations to communicate issue with without needing to figure out who needs this information. Cons I like everything about the platform but it would be nice if everything was offered with the basic plan. Alternatives considered [Regroup Mass Notification](https://www.capterra.com/p/166388/Day-to-Day-Notification/)[RedFlag](https://www.capterra.com/p/175898/RedFlag/) Reason for choosing AlertMedia Cost versus service, AlertMedia offered the most for our money. Review Source Response from AlertMedia February 5, 2021 Thank you for taking the time to leave us a review! We're so glad to hear your experience has been positive. SS Stephen S. Physical Security Manager Financial Services Used the software for: 2+ years ### "AlertMedia" February 11, 2021 4.0 Pros This product is easy to use, and quick to implement. Cons I wish you could use the geofencing on the app. Review Source Response from AlertMedia February 16, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. We will have your Customer Success Manager reach out to share some exciting updates in the works for our mobile app. DM Derek M. Executive Director Mental Health Care Used the software for: 1-2 years ### "Alert review request" December 2, 2020 5.0 I think it is an excellent tool and I am glad we invested in it. I just think we could probably use it more often. so we should expand the applicability. Pros Ease of reaching all my employees, options for method of communication and the urgency factor that arises in people's minds when they receive a message. Cons tracking past messages and responses can be a bit cumbersome Review Source Response from AlertMedia December 3, 2020 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. AA Alexis A. Life Safety Officer Hospital & Health Care Used the software for: 1-2 years ### "Great Product " April 23, 2019 5.0 Alertmedia has been great overall. The product is great and support team rep is always very helpful Pros I like that the software works perfectly for its purpose Cons Not being able to group different departments with in our account Review Source Response from AlertMedia May 3, 2019 Thank you so much for taking the time to share your review. We're glad to hear the software works well for you! We can definitely help you setup dynamic groups within your account. Your Customer Success Manager will be in touch today to help you get this setup! JK Josh K. IT Manager Machinery Used the software for: 1-2 years ### "Great employee communication tool!" February 9, 2021 5.0 Support team has been great. They often check in with our team to inform us of enhancements. Simple and efficient tool! Pros This replaced a tool that was developed in-house. It easily outperformed our old method of notifying users for inclement weather and other building related issues. There have been many new features and enhancements added as well which is nice. IOS App works well also. Cons Many of the UI related issues I didn’t like originally have been fixed. Things like selecting multiple recipients and creating groups were cumbersome when we first started. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! Ease of use in regards to user management is a top priority at AlertMedia; we're so glad to hear your experience since launching has been positive! DF Daniella F. Director Non-Profit Organization Management Used the software for: 6-12 months ### "coco" November 6, 2023 5.0 Pros it exists and it has incredible functions for the community Cons confusing at first on how we can leverage it for the communities most impacted by climate change and climate vulnerabilities; and overburdened by environmental justice Review Source JG Joyce G. Office Admin Oil & Energy Used the software for: 2+ years ### "Easy to Use" January 21, 2021 5.0 Pros AlertMedia is easy to use and it really gets the word out in a timely way. Cons Maintaining the database with the end users in it. Review Source Response from AlertMedia January 25, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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