# Page 6 | AlertMedia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is AlertMedia the right Safety Management solution for you? Explore 151 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews --- AlertMedia 4.8 (151) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of AlertMedia ## Showing most helpful reviews Showing 126-150 of 151 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM JaeSung M. Systems Developer Financial Services Used the software for: 6-12 months ### "Great implementation and APIs" February 10, 2021 5.0 Used as a mass communication tool as a part of Business Continuity Program to communicate to all employees with emergency/critical alerts Pros There are lots of available APIs to read/write/modify employee records. Also API guidelines were pretty straight forward and every write/modify calls returned detailed result/log which can be used for reporting or debug in case of failure. Cons API guideline has some URLs that didn't match the example code in Github Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to review us! We are so glad to hear your experience has been positive. AL Angela L. Office Manager Banking Used the software for: 2+ years ### "AlertMedia review" January 23, 2021 3.0 We use it as a part of our BCP communication tool and it's effective Pros Can communicate with the group through various communication tools including email, sms and app message and get instant responses. Cons I sometimes see errors such as a message did not delivered to everyone Review Source Response from AlertMedia January 29, 2021 Thank you for your feedback. Message delivery is critical to our platform. Oftentimes message errors indicate the need to update contact data or an issue with the cell carrier. We'll have your Customer Success Manager reach out to provide more details. VR Verified Reviewer IT Director Non-Profit Organization Management Used the software for: 1-2 years ### "They deliver what they promise" May 1, 2019 5.0 Pros It is easy to set up and easy to use. We have it sync'ed with Active Directory so the recipients of the messages we send are always fresh. It works flawlessly on all platforms. Our customer support specialist is always available to give us a hand, whether it is figuring out something we've done wrong (it happens) or fixing something that has gone wrong (hey, that happens sometimes too). Cons there is nothing I did not like about this software. It sounds like I'm a shill, but honestly, I'm a real customer. Review Source Response from AlertMedia May 2, 2019 Thank you so much for taking the time to review us. We are glad to hear you have had a positive experience! SY Sheena Y. Director of IT Non-Profit Organization Management Used the software for: 6-12 months ### "Getting the word out" February 10, 2021 5.0 The set up and the customer service was phenomenal. Pros This software is easy to navigate through and get the message out to all that needs to be informed. Cons We are still working through it but so far there are no complaints. Reason for choosing AlertMedia We chose Alert media becuase it was more cost effective for our organization. Review Source Response from AlertMedia February 17, 2021 Thank you for your honest review! We're glad to hear AlertMedia is helping you keep your people informed during emergencies. AM Austyn M. HR Coordinator Machinery Used the software for: 6-12 months ### "A life Saver!" February 10, 2021 5.0 Jenna our rep has been great! she responds so quickly to any question. it has been a great way to communicate with out team members Pros How easy it is to use from anywhere. i have had to use it at home on a whim and it wasnt hard at all! Cons There really arent any issues with it! itas been so easy Reason for choosing AlertMedia N/A Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your experience with our product and team has been positive. LS Lee S. Director Education Management Used the software for: Less than 6 months ### "More than software" September 22, 2020 4.0 The software is great, what separates this company from competitors is the customer service. Having a dedicated professional for our team has made it easy to get help at any time, day or night. Pros The software has some Really nice features (geo-fencing, ability to see who has opened the messages, and scalability. Cons None so far. The software has been flawless and the customer service second to none. Alternatives considered [ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/) Reason for choosing AlertMedia Features, price Review Source Response from AlertMedia October 5, 2020 Thank you for sharing your experience with AlertMedia! We are committed to providing our customers with dedicated 1:1 support and are glad to hear your experience has been positive. MC Micaela C. Administrative Assistant to the Mayor Government Administration Used the software for: Less than 6 months ### "Great system." September 23, 2022 5.0 Overall service has been great. Representatives have always been very speedy in responses, and extremely helpful if anything is needed. Excited to roll this alert system out to our community soon. Pros The software is very user friendly, and the platform is easy to use. Great resource guides and FAQs. Cons Can't alphabetize alerts on public page. Otherwise, haven't identified any cons! Review Source Response from AlertMedia September 28, 2022 Thank you for leaving us a review! It makes our day to hear that you find AlertMedia easy to use and our support helpful. We're always enhancing our product with feedback from customers like youthank you for sharing. SR Shannon R. Office Manager Real Estate Used the software for: Less than 6 months ### "Hope you don't need it; glad to have it when you do!" January 21, 2021 5.0 Most importantly we can alert employees if our internet/servers are down. Prior to , we'd have to call them (not ideal) and couldn't use email (because the internet/server was down.) With AlertMedia: simple, single message (text to phone) and everyone is aware of the situation. Pros Super easy to set up and deploy to our employees. Really like being able to group employees by location, team, etc. Tool is easy to use, site is very navigable. Cons We haven't used it long enough for me to form an opinion about features I might like to see. So far there isn't anything I don't like about the software. Alternatives considered [Everbridge Mass Notification](https://www.capterra.com/p/175907/Mass-Notification/) Reason for choosing AlertMedia Sales rep was pleasantly tenacious, presentation was brief, simple and met our needs. Our dedicated account rep. is delightful, knowledgeable and easy to work with. Review Source Response from AlertMedia January 25, 2021 Thank you for leaving us a review! We're glad to hear your experience has been positive and that AlertMedia has helped simplify your communications. AA Amber A. Administrative Support Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly Recommend Alert Media" May 3, 2021 5.0 As our agency continues to grow, Alert Media will help us alert staff of important office/county updates more quickly and efficiently by 1 quick text. Pros The Demo was quick and helped us decide quickly it was right for us. The site is very user friendly and the process to send an alert is very easy. We love all the extra options too. Cons There was absolutely nothing we did not like about the process! Reason for choosing AlertMedia Does not use a signature. Can use only the message body Can only use 140 characters or less. Spam rules and regulations If they reply it will be a txt email back to the sending mailbox, which must be monitored for replys. Review Source Response from AlertMedia May 4, 2021 Thank you for leaving us a review! We are so glad to hear you've had a positive experience and find AlertMedia easy to use. NR Nick R. HRIS Admin Automotive Used the software for: 6-12 months ### "Easy" March 1, 2021 5.0 Pros We can easily type up an alert and within minutes notify all staff of important news. It was a very useful tool during the snow storms, we were able to communicate to the team members when we were operating and when we are closed. Cons Not all of the team members have texting or email so it doesn't reach everyone, but this isn't an issue with Alert Media Review Source Response from AlertMedia March 4, 2021 Thank you for your review! We are so glad to hear AlertMedia was helpful in keeping your people safe and informed during the recent snowstorms. We have additional communication channels that do not require email or text like the ability to push notification directly to a computer screen or slack channel. We will have your Customer Success Manager reach out with more information. LC Lisa C. Benefits & Payroll Manager Automotive Used the software for: 1-2 years ### "AlertMedia review" September 25, 2020 5.0 was purchased to assist with our communication abilities during emergencies. It lives up to that requirement and has been extremely helpful during the Covid pandemic as well. Pros The product is easy to use and effective in communicating with our employees. We can communicate with employees where ever they are working. Cons Integration was easy and quick. Ongoing maintenance is very simple. Review Source Response from AlertMedia October 9, 2020 Thank you for sharing your feedback! We're so glad AlertMedia has been helpful for your emergency communication efforts and keeping a dispersed workforce connected. JC Jenn C. Learning & Development Manager Commercial Real Estate Used the software for: 1-2 years ### "Great Customer Service" February 9, 2021 5.0 I love their customer service, they are quick to respond and will always take extra time to explain something or help you with an issue. Pros Easy to use, simple interface, and they are continuously making new improvements Cons Wish it could interface with our HR software, but not a huge deal. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are glad to hear your AlertMedia experience has been positive. There is a way to automatically sync AlertMedia with the contact data in your HR softwarewe will have your Customer Success Manager reach out with more information. DY David Y. Managing Director, Head of Information Technology Financial Services Used the software for: 6-12 months ### "Highly Recommended" November 12, 2020 5.0 Pros They are ever evolving and enhancing the software's capabilities. They listen to your feedback on a regular basis. Their mobile app is stellar and has the exact same features as you'd expect from their web interface. Cons When COVID hit and everyone was working from home, there wasn't an easy way to implement daily onsite employee surveys. BUT they listened to the feedback and put enhancements to deal with everyone's specific situations. Review Source Response from AlertMedia November 18, 2020 Thank you so much for taking the time to leave us a review! We value your feedback and are glad to hear your experience has been positive. RH Rolfe H. Operations Safety Leader Construction Used the software for: Less than 6 months ### "Hargrove Safety Review" May 4, 2022 5.0 Pros The ease of launch and ease of use. We had everyone that needed to access involved within a shorter then expected time frame. Cons The cost seemed a little high. The Team was able to give us better pricing then the original quote but still a little high. Review Source Response from AlertMedia May 20, 2022 Thank you for leaving us a review! We are so happy to hear that you found AlertMedia easy to launch and use. RH Rick H. Director - Continuous Improvement Logistics and Supply Chain Used the software for: Less than 6 months ### "Alert Media - Great platform for employee communication" November 27, 2023 5.0 Pros Easy deployment and fantastic deployment support. Definitely love the ease of the system. Cons I do not have alot to say negative at this juncture, although we are still fairly new to the product. Review Source JS Jose S. Workers Compensation Manager / Risk Analyst Newspapers Used the software for: 1-2 years ### "Awesome Experience" February 11, 2021 5.0 It has been an awesome ex\[erience. Pros Integration with our HR software was seamless and maintaining the employee database is effortless. Cons The app features were initially slightly different from the desktop version. Review Source Response from AlertMedia February 17, 2021 Thank you so much for your review! We're happy to hear your experience has been positive. As you mentioned, our app now mirrors the intuitive experience on desktop and we have other exciting updates on the horizon. Check in with your Customer Success Manager to hear about these! MR Melissa R. VPHR Mining & Metals Used the software for: 1-2 years ### "AlertMedia - keeping everyone in the KNOW. " February 9, 2021 5.0 Pros Having a tool that allows us to easily reach our employees in an emergency was extremely important to us. provided us with this ability. It has many features that make it easy to use and functional. Cons I really don't have any features that I like "least" - it really is just a good, functional, easy to use alert system. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to share your experience with us! We are so glad to hear it has been positive. JB Jan B. Head of Global Physical Security Health, Wellness and Fitness Used the software for: 1-2 years ### "Fitbit Review" April 7, 2021 4.0 Pros These with which you can mass communicate with users in proximity to an event Cons I wish the templates allowed for event placeholders/drop-downs (e.g. for time, place, type of event, etc.) Review Source Response from AlertMedia April 9, 2021 Thank you for taking the time to leave us a review, we are glad to hear your experience has been positive! We have some exciting product updates coming up that will allow you to further customize your templates. We'll have your Customer Success Manager reach out with more information. AT Andrew T. Workplace Design & Strategy Manager Apparel & Fashion Used the software for: 1-2 years ### "Easy to use!" February 9, 2021 4.0 Pros The ease of sending out notifications via the templates is so simple to use in potentially tense moments! Cons The template set up is somewhat cumbersome if you have many templates like we do (but really not a big deal!). Review Source Response from AlertMedia February 16, 2021 Thank you so much for taking the time to review AlertMedia! We're glad to hear our communication templates support your team during an emergency. Your customer success manager would be happy to get these into the system for you in the future! RK Randy K. Application Administrator Government Relations Used the software for: Less than 6 months ### "Just getting started." February 9, 2021 4.0 Pros Setup and integration was easy and fast. The application is easy to learn and use. The Customer Success Manager are quick to respond to questions, and issues. Cons There are periodic issues with our Single Sign On (SSO) connection with the application. It does take a while for the developers to respond with fixes to small issues. Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We are committed to providing fast and reliable support and are happy to hear that your experience with AlertMedia has been positive overall. We'll have your customer success manager reach out to ensure your SSO is working properly! LS LISA S. PAYROLL MANAGER Automotive Used the software for: Less than 6 months ### "ALERT MEDIA REVIEW" March 1, 2021 5.0 We are easily able to communicate about changes, plant closings, and other important news. This software is amazing. Pros This product is very easy to use and very useful. It has made communicating with our team members on all different shifts very easy and effective. Cons I don't have anything I dislike about this software. Review Source Response from AlertMedia March 4, 2021 Thank you for taking the time to leave us a review! We are so glad to hear your experience has been positive and that AlertMedia has made communicating with your team easy and effective. TD Tim D. Sr. Director, Site Operations Pharmaceuticals Used the software for: 6-12 months ### "Outstanding product - does exactly what they say it does" April 21, 2019 5.0 We have the system in place specifically for emergency announcements - the hope is that we don't need to use it at all, but in the single event we did need it (flooding in our area), it worked perfectly Pros Very easy to use and understand. Mobile app is fantastic support is fast and easy integration with our system of record was a snap Cons Nothing. It's fantastic, as is the team behind it. Review Source Response from AlertMedia April 24, 2019 Thank you so much for your review. We are happy to hear that you have had a positive experience with us! IG Ivan G. EH&S Manager Machinery Used the software for: Less than 6 months ### "Customer Service is Top Notch!" April 7, 2021 5.0 helped us streamline our communications with employees, especially during emergencies and for regular updates regarding COVID-19 vaccination availability. Pros This software is very user friendly and the great customer support make setting up and integrating to site specific procedures very easy. Cons The price was the biggest factor to justify in switching to this product. Review Source Response from AlertMedia April 9, 2021 Thank you for leaving us a review! We are dedicated to providing our customers with world-class support and are glad to hear your experience has been positive. gG gerald G. director Individual & Family Services Used the software for: 6-12 months ### "effective" February 9, 2021 4.0 excellent Pros We like the fact that it instantly reaches out to inform our employees of emergencies or office conditions in one step. Cons none nothing at all. The software works easily Review Source Response from AlertMedia February 12, 2021 Thank you for taking the time to leave us a review! We're glad to hear your experience has been positive. KS Kylicia S. Communications Non-Profit Organization Management Used the software for: Less than 6 months ### "Communications " January 21, 2021 5.0 Its been great and definitely a happy customer Pros Easy to use and fast communication to our users Cons Not sure if you have the ability to auto-translate Reason for choosing AlertMedia N/A Review Source Response from AlertMedia January 25, 2021 Thank you for leaving us a review! We appreciate your feedback and are glad to hear your experience has been positive. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.