# Omnilert Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Omnilert Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more.

Source: https://www.capterra.com/p/176125/Omnilert-Scenarious

---

# 

 Omnilert Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Omnilert

## What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be the innovation leader and most trusted partner to over 2,500 customers across diverse industries, including education, healthcare, manufacturing, private and public sector organizations. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications.

## What is Omnilert used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Omnilert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.omnilert.com&name=Omnilert)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Omnilert

4.5 (8)

VS.

[4.5 (685)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

$1

per user, per month

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (8)

Ease Of Use

4.6 (672)

Value For Money

4.8 (8)

Value For Money

4.4 (596)

Customer Service

4.8 (8)

Customer Service

4.5 (627)

## Omnilert alternatives

[4.5 (763)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (344)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/176125/Omnilert-Scenarious/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Campus Notifications

Campus Notifications

Communications Management

Record and track all relevant internal and external communications

Contact Management

Manage, organize, and store contact information

Omnilert 27 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Campus Notifications

Record and track all relevant internal and external communications

Manage, organize, and store contact information

Plan and implement business continuity measures in case of unforeseen events

Receive and/or send email notifications for urgent updates, requests, or other information

Predefined actions automatically performed on the occurance of specific events

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Manage incidents related to outages or breaches in functionality of IT systems

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Track and organize on-call shifts

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Track, report on and implement actions pertaining to physical safety at the workplace

Develop potential scenarios to identify risks and opportunities

Send messages via SMS

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Send, receive, and respond to messages

Get Advice

We can help you find the software with the features you need.

Features

4.4 (8)

4.4

Based on 8 reviews

## Pricing

Value for money

4.8 (8)

Free Trial

Basic

$1.00

Value for money

4.8 (8)

4.8

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.5

Based on 8 reviews

Filter by rating

5(4)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LM

Liz M.

Director Emergency Ops and Community Wellness

Hospital & Health Care

### "Omnilert is valuable"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 1, 2020

Excellent. Wonderful how it integrates with our HR info system. Service from \[SENSITIVE CONTENT HIDDEN\] is always outstanding, always getting back to us in a timely manner to find solutions to any issues that may arise.

Pros

Omnilert provides near-immediate communication to our 200 staff across seven sites, at any time of day. It has saved us hours of time utilizing (now) antiquated "emergency phone trees" and ensures accurate, timely messaging during emergency events. Having Omnilert instituted helps us comply with the mandated CMS Emergency Preparedness Rules to have succinct primary communication protocols, and allows us to use our emergency phone trees as the required back-up communication. We have it integrated with our HR information system so it is updated with our employee information every 24 hours (via SFTP.)

Cons

The character limit for messaging is too low, it makes it challenges to communicate important info efficiently as it takes to much time to rewrite messages that fit within the character limit, it should be expanded at least 50 to 100 characters.

Reasons for choosing Omnilert

Cost for Integration with our HR system. (SFTP)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Pi'i M.

Compliance Specialist

Hospital & Health Care

### "Omnilert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2020

Their customer service is AWESOME! They are always available when I need help or have any questions.

Pros

Omnilert is very easy to use and navigate. It helps our company to know what is going on campus.

Cons

There is nothing that I do not like about the software!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NY

Nick Y.

Business Manager

Consumer Goods

### "Emergency Essential!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2020

This product allows us to inform employees of work schedule changes when required by adverse circumstances. Schedule changes due to COVID-19 are a prime example.

Pros

Fast, reliable source for communicating with our entire team, anywhere, anytime.

Cons

The computerized text to voice does not work well, but sending voice messages over the phone works great!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Greg S.

Assoc Dir IT

Higher Education

### "Omnilert review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 27, 2020

Pros

the system makes it possible to quickly send out alerts as necessary. The ability to access the system quickly from a mobile device makes it very useful.

Cons

When adding users they are not necessarily active. The default mode it to add, not add and activate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

Eric O.

Director of Strategic Advancement Communications

Higher Education

### "Reliable service provider for emergency communications."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 27, 2020

I've used it for over 10 years. I wouldn't change at this point. It works for us and we have our processes well defined.

Pros

It works. When I hit send, I know SMS and email messages will be delivered. The development of scenarios and an improved implementation for variable text in a scenario have made it faster and easier to send emergency communications.

Cons

I find admin management to be a little complicated. Our admins need constant training to use the system. These are individuals in positions or physical locations on campus to be the right person to send a message for speed, but they are not technical positions. If they aren't using the system monthly, they tend to forget how to do the necessary tasks. And the system isn't the most intuitive when interacting with it infrequently.

Reasons for choosing Omnilert

Price, reliability, and features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Johnny M.

Chief Technology Officer

Higher Education

### "Straight forward alerting software with integration possibilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 26, 2020

Reaching users with messages on multiple platforms at the same time during time-sensitive situations (dangerous weather, school closings, other emergencies) is crucial. Omnilert has done well to help us achieve this messaging.

Pros

We have many channels of communication with our employees, faculty, and students at the College and need ways to get messages out quickly to as many as possible as quickly as possible. Omnilert has a variety of methods to deliver messages, text, email, webhooks, web widgets, etc. which can be selected at the time of message creation or automated. It has made getting the message out to all our platforms with a single kickoff a lot easier.

Cons

The admin interface takes some getting used to and there are features in the grouping and assigning of users that still need some TLC by the development team. The site underwent a major upgrade about 2 years ago, but still needs a bit more in the UI/UX department.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Scott P.

Fire and Safety

Chemicals

### "OQ Corporation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2020

Our site has been very pleased with the service and capabilities of Omnilert and would recommend this product to other facilities if asked.

Pros

Omnilert allows our security office to notify onsite and offsite personnel in the event of an emergency such as a fire or medical event very quickly. All ERT members get a text/phone call and can respond accordingly.

Cons

I would like to see the capability for the mobile application to be able to write specific messages and send as a text or phone call.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZH

Zach H.

Director of IT

Education Management

### "Works Flawlessly"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2020

We have had no issues working with Omnilert. Our rep is quick to respond and usually has an answer to our questions right away.

Pros

Incredibly easy to use and setup. Can setup non-technical users to send out alerts with very minimal training. Messages are easy to configure and send even without canned responses or templates.

Cons

Mobile app could have more functions. Most other cons were fixed over the last year or so with updates.

Reasons for choosing Omnilert

Cost and ease of use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176125/Omnilert-Scenarious/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)