--- title: "Omnilert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Omnilert Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/176125/Omnilert-Scenarious/" page_type: "product" language: "en" --- # Omnilert Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Omnilert ## What is Omnilert? Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be the innovation leader and most trusted partner to over 2,500 customers across diverse industries, including education, healthcare, manufacturing, private and public sector organizations. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. ## What is Omnilert used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Omnilert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.omnilert.com&name=Omnilert) ## Omnilert Overview Updated August 2026 AI summary Omnilert equips organizations of all sizes with emergency notification and incident management capabilities, delivering mass notifications, real-time alerts, and multi-channel communication through SMS, email, and mobile devices. It offers scenario planning, reporting, API integration, and access controls, and is available across web, cloud, and mobile platforms to support rapid outreach and coordinated responses during critical events. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Omnilert 4.5 (8) VS. [4.6 (797)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $1 per user, per month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.6 (784) Value For Money 4.8 (8) Value For Money 4.4 (705) Customer Service 4.8 (8) Customer Service 4.5 (737) ## Omnilert alternatives [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176125/Omnilert-Scenarious/alternatives/) ## FAQs about Omnilert Overview ### What company size and specific industries is Omnilert built for? Omnilert is designed for organizations of various sizes across education, healthcare, manufacturing, and both private and public sector environments. It fits companies and institutions that need safety and alerting tools, including schools, hospitals, factories, government agencies, and other enterprise or mid-market organizations. Features and Usability ### What are the key features of Omnilert? Omnilert offers monitoring, incident management, and safety incident management, along with mass notifications and real-time notifications across SMS messaging, email alerts, desktop notifications, and mobile alerts. It also includes alerts/escalation, two-way communication, contact management, access controls/permissions, reporting/analytics, API, and third-party integrations. Getting Started and Support ### What training and onboarding options does Omnilert offer? Omnilert provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Omnilert offer? Omnilert provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support coverage is broad across these channels, giving users multiple ways to reach help. ## Features AI summary Based on 422 Emergency Notification reviews Capterra reviewers highlight these as the features buyers care about most when choosing emergency notification software: - **Communication Management** (**54%** of reviewers rated this feature as critical) - **SMS Messaging** (**68%**) - **Real-Time Notifications** (**72%**) Omnilert includes **SMS Messaging** and **Real-Time Notifications**, giving organizations fast ways to send urgent alerts and keep people informed as situations change. However, it does not include **Communication Management**. Instead, it offers other highly rated capabilities, including **Mass Notifications** (**74%**), **Mobile Access** (**54%**), and **Multi-Channel Communication** (**59%**). These features help businesses reach large audiences quickly across devices and channels, providing teams with more reliable outreach during time-sensitive events. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Campus Notifications Campus Notifications Communications Management Record and track all relevant internal and external communications Contact Management Manage, organize, and store contact information Omnilert 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campus Notifications: Campus Notifications - Communications Management: Record and track all relevant internal and external communications - Contact Management: Manage, organize, and store contact information - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On Call Scheduling: Track and organize on-call shifts - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Scenario Planning: Develop potential scenarios to identify risks and opportunities - SMS Messaging: Send messages via SMS - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages --- Get Advice We can help you find the software with the features you need. Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 4.8 (8) Free Trial Basic $1.00 Value for money 4.8 (8) 4.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (8) 4.8 Based on 8 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LM Liz M. Director Emergency Ops and Community Wellness Hospital & Health Care ### "Omnilert is valuable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 1, 2020 Excellent. Wonderful how it integrates with our HR info system. Service from \[SENSITIVE CONTENT HIDDEN\] is always outstanding, always getting back to us in a timely manner to find solutions to any issues that may arise. Pros Omnilert provides near-immediate communication to our 200 staff across seven sites, at any time of day. It has saved us hours of time utilizing (now) antiquated "emergency phone trees" and ensures accurate, timely messaging during emergency events. Having Omnilert instituted helps us comply with the mandated CMS Emergency Preparedness Rules to have succinct primary communication protocols, and allows us to use our emergency phone trees as the required back-up communication. We have it integrated with our HR information system so it is updated with our employee information every 24 hours (via SFTP.) Cons The character limit for messaging is too low, it makes it challenges to communicate important info efficiently as it takes to much time to rewrite messages that fit within the character limit, it should be expanded at least 50 to 100 characters. Reasons for choosing Omnilert Cost for Integration with our HR system. (SFTP) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Pi'i M. Compliance Specialist Hospital & Health Care ### "Omnilert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2020 Their customer service is AWESOME! They are always available when I need help or have any questions. Pros Omnilert is very easy to use and navigate. It helps our company to know what is going on campus. Cons There is nothing that I do not like about the software! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NY Nick Y. Business Manager Consumer Goods ### "Emergency Essential!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2020 This product allows us to inform employees of work schedule changes when required by adverse circumstances. Schedule changes due to COVID-19 are a prime example. Pros Fast, reliable source for communicating with our entire team, anywhere, anytime. Cons The computerized text to voice does not work well, but sending voice messages over the phone works great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Greg S. Assoc Dir IT Higher Education ### "Omnilert review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 27, 2020 Pros the system makes it possible to quickly send out alerts as necessary. The ability to access the system quickly from a mobile device makes it very useful. Cons When adding users they are not necessarily active. The default mode it to add, not add and activate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EO Eric O. Director of Strategic Advancement Communications Higher Education ### "Reliable service provider for emergency communications." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 27, 2020 I've used it for over 10 years. I wouldn't change at this point. It works for us and we have our processes well defined. Pros It works. When I hit send, I know SMS and email messages will be delivered. The development of scenarios and an improved implementation for variable text in a scenario have made it faster and easier to send emergency communications. Cons I find admin management to be a little complicated. Our admins need constant training to use the system. These are individuals in positions or physical locations on campus to be the right person to send a message for speed, but they are not technical positions. If they aren't using the system monthly, they tend to forget how to do the necessary tasks. And the system isn't the most intuitive when interacting with it infrequently. Reasons for choosing Omnilert Price, reliability, and features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Johnny M. Chief Technology Officer Higher Education ### "Straight forward alerting software with integration possibilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 26, 2020 Reaching users with messages on multiple platforms at the same time during time-sensitive situations (dangerous weather, school closings, other emergencies) is crucial. Omnilert has done well to help us achieve this messaging. Pros We have many channels of communication with our employees, faculty, and students at the College and need ways to get messages out quickly to as many as possible as quickly as possible. Omnilert has a variety of methods to deliver messages, text, email, webhooks, web widgets, etc. which can be selected at the time of message creation or automated. It has made getting the message out to all our platforms with a single kickoff a lot easier. Cons The admin interface takes some getting used to and there are features in the grouping and assigning of users that still need some TLC by the development team. The site underwent a major upgrade about 2 years ago, but still needs a bit more in the UI/UX department. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Scott P. Fire and Safety Chemicals ### "OQ Corporation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2020 Our site has been very pleased with the service and capabilities of Omnilert and would recommend this product to other facilities if asked. Pros Omnilert allows our security office to notify onsite and offsite personnel in the event of an emergency such as a fire or medical event very quickly. All ERT members get a text/phone call and can respond accordingly. Cons I would like to see the capability for the mobile application to be able to write specific messages and send as a text or phone call. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZH Zach H. Director of IT Education Management ### "Works Flawlessly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2020 We have had no issues working with Omnilert. Our rep is quick to respond and usually has an answer to our questions right away. Pros Incredibly easy to use and setup. Can setup non-technical users to send out alerts with very minimal training. Messages are easy to configure and send even without canned responses or templates. Cons Mobile app could have more functions. Most other cons were fixed over the last year or so with updates. Reasons for choosing Omnilert Cost and ease of use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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