Onsolve

Send Word Now


1 / 5
1 review


Average Ratings

1 Review

  • 1 / 5
    Overall

  • 2 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Onsolve
  • www.onsolve.com
  • United States

About Send Word Now

Mass notification and emergency alerting platform that allows businesses to keep their people safe and informed of critical events.


Send Word Now Features

  • Contact Management
  • Geo Targeting
  • Mass Notifications
  • Scenario Planning
  • Templates
  • Two-Way Communication

Send Word Now Reviews Recently Reviewed!


Sign up form is not accessible poorly designed

Nov 24, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: not much to like.

Cons: Sign up form (for people to be notified) will not allow browser auto-entry of standard information like address, phone, email, and their email confirmation field won't even accept CTRL-V or other insertion. This is a severe usability issue, and suggests that other user oriented functions are similarly badly designed.

This will create an ADA compliance issue for your company.

Overall: Tried signing up to LA County's emergency system, which uses OnSolve's technology. Pages so badly designed the designers either had very limited webform experience, or limited English proficiency, or both.