# Page 3 | IRS Solutions Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is IRS Solutions Software the right Tax Practice Management solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176134/IRS-Solutions-Software/reviews

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IRS Solutions Software

4.8 (99)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of IRS Solutions Software

## Showing most helpful reviews

Showing 51-75 of 99 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CT

Chris T.  
President  
Accounting  
Used the software for: 2+ years

### "Great Tax Resolution Software at affordable pricing"

February 1, 2024

5.0

This is one of my favorite software solution to use. It is user friendly and easy to use.

Pros

We handle more than just taxes, so we use another software that overlaps in functionality. We use this software for our Tax Resolution practice. This software is excellent for us and is affordable. There have been constant improvements over the time we have used the software making it an even better value.

Cons

I don't have any dislikes. Our frustrations are all IRS related. The software has adapted to the IRS' constant changes.

Review Source

Response from IRS Solutions

February 6, 2024

Hi Chris, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JD

Jon D.  
Attorney at Law  
Legal Services  
Used the software for: 2+ years

### "The Ultimate Tax Softwatre"

September 22, 2022

5.0

IRS Solutions Software allows me to have more flexibility in how I help my tax my clients. Whether I am working directly with the IRS or resolving issues through the Bankruptcy Courts the software is very valuable.

Pros

IRS solutions gives my law firm the ability to consistently prepare forms for clients no matter what the client's situation is.

Cons

I had no real complaints, however the learning curve was a little steep because I was used to using Canopy software. I also did not like that the transcript function did not always work, it was a little glitchy.

Reason for choosing IRS Solutions Software

The ability to order tax transcripts directly from the IRS without having to call them.

Review Source

Response from IRS Solutions

September 23, 2022

Hi Jon, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

EA

Eman A.  
CPA  
Accounting  
Used the software for: 1-2 years

### "It is very critical for my business to utilize IRS Solution Software. "

February 6, 2024

5.0

IRS Solutions Software turns my business to be more professional.

Pros

Very user-friendly software that contains videos to illustrate any issue you encounter.

Cons

Truly, I like everything about IRS Solutions Software.

Review Source

Response from IRS Solutions

February 8, 2024

Hi Eman, Thanks for letting us know about how IRS Solutions has helped your business. We are here to help and greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JH

Joseph H.  
President  
Accounting  
Used the software for: 1-2 years

### "Great product"

February 6, 2024

5.0

Pros

Great interface. Very user friendly and they are always open to suggestions and improvements

Cons

No real negatives about the software. Very functional

Review Source

Response from IRS Solutions

February 8, 2024

Hi Joseph, Thanks for letting us know about how IRS Solutions has helped your business. We are here to help and greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JF

Jason F.  
Tax Professional  
Accounting  
Used the software for: 2+ years

### "A great add-on to our services "

February 13, 2024

5.0

We use it to monitor accounts, pull transcripts, and offer resolution services.

Pros

As a tax pro, being able to add on IRS account monitoring, pulling transcripts, and resolution services to our clients gives us an advantage over our competitors.

Cons

Some notices are missing samples. Could not figure out how to utilize my CPA Charge account through the software.

Review Source

Response from IRS Solutions

February 14, 2024

Hi Jason, Thanks for letting us know about how IRS Solutions has helped your business. We are here to help and greatly appreciate your feedback. I'll call you to go over linking accounts with CPA charge and take a look at the notices. Thanks for being a valued member! Regards, The IRS Solutions Team

JW

John W.  
Managing Member  
Accounting  
Used the software for: 2+ years

### "Review of IRS Solutions Software in my Tax Resolution practice"

January 24, 2024

5.0

My experience has been great while using the software and if I have some issues they are readily available to hear my issues and resolve them.

Pros

It keeps getting better all the time and they take our feedback as users to make improvements and functionality. It is a top notch practice mangement solution that helps me manage my cases with ease and confidence.

Cons

As with many software solutions as they grow and become feature rich they sometimes become cumbersome to navigate but the development team is always open for our suggestions to improve and add our practicioner suggestions.

Reason for choosing IRS Solutions Software

Much easier to use than other solutions and all around good people to work with that own and run the business.

Review Source

HF

Harvey F.  
Enrolled Agent  
Accounting  
Used the software for: 2+ years

### "Great Software to use for Tax Resolution"

September 15, 2022

5.0

I have been very pleased by using this software. It has really helped me service my clients in much better way when it comes to their tax situation with the IRS.

Pros

Very easy to use, many options to use, easy to download the clients tax history.

Cons

I don't see anything at this time I don't like.

Review Source

Response from IRS Solutions

September 16, 2022

Hi Harvey, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

DC

Deborah C.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Great product "

February 9, 2024

5.0

Pros

Ease of use and the resources they provide save a lot of time.

Cons

I don’t have any issues with the software.

Review Source

Response from IRS Solutions

February 14, 2024

Hi Deborah, Thanks for letting us know about how IRS Solutions has helped your business. We are here to help and greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

Chris G.  
Senior Partner  
Law Practice  
Used the software for: Less than 6 months

### "Good program, great support"

November 1, 2021

5.0

IRS Solutions is integral to my firm's operations and profitability. Literally 4 clicks of the mouse and I have statute of limitation dates, abatement eligibility, and more. With another click or two, I have a collection statement and a settlement offer ready to sign and submit.

Pros

The support. Absolutely unmatched. If I have a question, I can reach the owners by phone, email, or even on Facebook. They are there to help me every step of the way, they solicit feedback to make the program better, and they actually care about me and my practice.

Cons

Nothing. There's nothing I would change that they aren't already implementing after I told them about it.

Alternatives considered

[PitBullTax](https://www.capterra.com/p/163644/PitBullTax/)[irsLogics](https://www.capterra.com/p/95976/irsLogics/)

Reason for choosing IRS Solutions Software

Support, ease of use, and cost/benefit

Review Source

DC

Debi C.  
owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Great people to work with they go above and beyond customer service."

December 20, 2022

3.0

over they have been really great to work with. The customer service is wonderful they go above and beyond to help with any problems

Pros

that the forms auto fill and you can make changes and it follows through to other forms they are always trying to improve.

Cons

it would be nice to have a per case charge instead of paying monthly if you aren't using it. Also would be nice to be able to turn off some features not needed to reduce the cost.

Reason for choosing IRS Solutions Software

recommendation from my teacher also less expensive when I started than other softwares.

Review Source

Princess C.  
President  
Accounting  
Used the software for: 6-12 months

### "Easy to use, Affordable and Efficient "

August 6, 2021

5.0

Pros

I love how easy it is to use IRS Solutions. Using technology can be intimidating especially when you're old school. I love the templates and how easy it is to implement solutions within the client portal. Best of all is the community. Everyone is really supportive and the means everything to me.

Cons

I understand why the two-factor authentication exists, but I don't like it. I wish there was an easier way to be secure and get logged on faster.

Review Source

JS

Jeff S.  
Owner  
Accounting  
Used the software for: 6-12 months

### "A refreshing alternative to the other folks"

August 30, 2022

5.0

Pros

This offers a very clean interface, filtering out any un-necessary and distracting forms and topics.

Cons

A more discernible resolution roadmap for a given task might be helpful.

Reason for choosing IRS Solutions Software

Recommendations from other tax resolution peers.

Review Source

Response from IRS Solutions

September 2, 2022

Hi Jeff, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

YD

Yulia D.  
Tax Accountant, Enrolled Agent  
Accounting  
Used the software for: 2+ years

### "Best Tax Resolution Software "

September 12, 2022

5.0

Pros

I chose IRS Solutions because it is logical, easy to use, it provides all the necessary tools for resolution cases, it is affordable, and great customer service. It is all-in-one package for all of your tax resolution needs. No hidden fees. You can find templets to letters, all forms, updated client transcripts and other helpful tools. IRS solutions marketing tools are the best, I use it all the time on social media. I have successfully closed a few complex tax resolution cases using their software.

Cons

I cannot tell what I like least about IRS Solutions. So far it's been great!

Review Source

Response from IRS Solutions

September 13, 2022

Hi Yulia, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JL

Joseph L.  
Managing Member  
Accounting  
Used the software for: Less than 6 months

### "IRS Solutions Software is a great solution!"

September 6, 2022

5.0

Very happy with the software and customer service

Pros

Great transcript and POA module directly linked to IRS

Cons

Needs a better client portal feature to exchange documents

Switched from

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Better overall features

Review Source

Response from IRS Solutions

September 9, 2022

Hi Joseph, Thanks for letting us know about how IRS Solutions has helped your business. I wanted to let you know that I'm currently working with our programmer on the new portal! We're only a couple of weeks away from taking live. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

BB

Benjamin B.  
Pres  
Accounting  
Used the software for: 2+ years

### "Great product, even better support team"

September 12, 2022

4.0

Pros

The product is intuitive, and easy to use. The support team is awesome. They will help you out whenever you get into a bind

Cons

I wish it had better way to track IRS updates w a client

Alternatives considered

[PitBullTax](https://www.capterra.com/p/163644/PitBullTax/)[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Review Source

Response from IRS Solutions

September 13, 2022

Hi Benjamin, Thanks for letting us know about how IRS Solutions has helped your business. I would love to discuss your need for a better way to track IRS updates. We are currently testing automatic updates and if you would like to be a part of that test, let me know. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JD

Jessica D.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "Review"

September 12, 2022

5.0

I did not fully have an experience as I could not figure out the e-transcript login.

Pros

I liked the electronic transcripts where we are able to download directly from the IRS instead of having to request.

Cons

There was nothing I did not like the least as I was not able to link the e-transcripts delivery system which was my main purpose.

Review Source

Response from IRS Solutions

September 13, 2022

Hi Jessica, Thank you so much for letting us know about your experience with IRS Solutions. We were never able to set up our demonstration. I would love to have you set up some time where we can meet and discuss why you couldn't connect to e-Services. You can schedule a meeting with me here https://meetings.hubspot.com/suzanne-stone/suzanne. I'm more than happy to extend your 30 day trial so that you can have a complete experience in the software. Regards, The IRS Solutions Team

NG

Norman G.  
Owner  
Accounting  
Used the software for: 2+ years

### "Great Bang for the Buck"

January 30, 2024

4.0

Pros

Customer Support is fantastic. They are always available to answer my questions.

Cons

Not much. IRS Solutions Software is complete and handles all of my needs.

Review Source

Response from IRS Solutions

February 6, 2024

Hi Norman, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JM

Jaclyn M.  
CPA Firm Owner  
Accounting  
Used the software for: 2+ years

### "IRS Solutions takes the Guesswork out of IRS Problem Management"

September 16, 2022

5.0

One client had been paying on a tax debt for nearly 10 years, and he wondered where all that money went. Your comprehensive report answered that question, and he was delighted. We peeled out a 433, requested CNC status and (after much waiting) got CNC approved. He will run out the CSED while on CNC. Doubled his delight.

Pros

I love the "alternative solutions" page, because this is what troubled TPs need: Viable Alternatives. I like the ease of use as you can switch between the various 433 forms and I especially like the Bankruptcy and CSED calculators. I love the detailed report that the software creates to show the TP what his tax situation is. The Monthly Member Training webinars really reinforce what the software is designed to do: take the guesswork out of IRS problem management.

Cons

I dislike the IRS transcript log on procedures, but that is not your fault.

Reason for choosing IRS Solutions Software

I dod not look at any competing software.

Review Source

Response from IRS Solutions

September 20, 2022

Hi Jaclyn, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

MY

Mitchell Y.  
EA  
Accounting  
Used the software for: Less than 6 months

### "Review"

September 12, 2022

5.0

Pros

The most useful tool for me is the quick diagnostic. It is only a guide, but can help point me in the right direction from the start.

Cons

I am constantly kicked out of the software and when I try to enter again, I have to log out, then log back in.

Review Source

Response from IRS Solutions

September 13, 2022

Hi Mitchell, Thanks for letting us know about how IRS Solutions has helped your business. I would really appreciate if you could take the time to tell me more about what's happening when you're being kicked out. Please call me so that we can solve. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

JE

Jessica E.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Helpful Tool for Every Tax/Accounting Practice"

September 8, 2022

5.0

My overall experience has been great! It’s easy to use and makes getting to client transcripts super easy.

Pros

It’s very easy to navigate and connect to the IRS.

Cons

I can’t think of anything. Anytime I do, I send them a message and they work on it.

Alternatives considered

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Reason for choosing IRS Solutions Software

Cost and platform ease of use.

Review Source

Response from IRS Solutions

September 9, 2022

Hi Jessica, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

VD

Vincent D.  
CPA  
Accounting  
Used the software for: Less than 6 months

### "Easy to use, cloud-based and great support."

September 8, 2022

5.0

Clients love that I can quickly pull W&I and record of account transcripts without the hassle of them setting up their own IRS account or waiting for paper transcripts in the mail.

Pros

Cloud-based is what primarily enticed me to this software. In addition, it includes a large variety of sample letters and steps to take at each stage of tax resolution. Support is great, and responses are prompt.

Cons

Like anything cloud-based, it is going to be more expensive than anything installed on your desktop, like THS (Tax Help Services), which I also use. THS is about half the price and includes some features that IRS Solutions does not. For example, I really like the "home page" on THS which shows the status for all clients at a glance, which CAF approvals are set to expire soon, etc. Very informative. If IRS Solutions had all the features of THS, I would drop THS.

Reason for choosing IRS Solutions Software

I'm using both. I'm not familiar with other providers like Canopy and Pitbull. I was primarily interested in transcripts.

Review Source

Response from IRS Solutions

September 12, 2022

Hi Vincent, Thanks for letting us know about how IRS Solutions has helped your business. We are in the working on your request and hope to get you down to one system shortly. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

BR

Bill R.  
Sr. Partner  
Accounting  
Used the software for: 6-12 months

### "Review...."

February 1, 2024

4.0

We are too new to using Tax Resolution Program Support to say.

Pros

Support is Great!.

Cons

N/A .

Review Source

Response from IRS Solutions

February 7, 2024

Hi Bill, We are here to help and greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

Joon U.  
Tax Accountant  
Accounting  
Used the software for: 1-2 years

### "Great Software! IRS Solutions Software"

September 12, 2022

5.0

Pros

Easy & Simple to use, Great Support System.

Cons

I really do not have anything to complain about.

Review Source

Response from IRS Solutions

September 13, 2022

Hi Joon, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

PP

Pierre P.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Better Than What I Expected or Imagined!!!"

August 20, 2020

5.0

At first, I was quite skeptical especially when I saw the $7 initial monthly fee. Well, after a month of thinking about acquiring the software, I took the plunge and signed up. Honestly, within less than a month, I had my first PAID client!!! With the use of the videos and other supplemental material made available in the software, I just followed the steps and VOILA... I had my first PAID client. Now, I KNOW that the software is LEGIT and it works when and if YOU WORK IT!!!

Pros

I was blown away and continue to be blown away with the software's ease of use which in my opinion makes it SO POWERFUL!!!!

Cons

When I initially signed up, the user interface took a little time to get adjusted to, but once I became familiar with it, I was able to accelerate my productivity with the software EXPONENTIALLY...

Reason for choosing IRS Solutions Software

the $7 initial monthly promotion and Facebook ad (video) was what caught my attention.

Review Source

MA

Michael A.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Good Product"

September 19, 2022

4.0

Customer service has been almost instantaneous. The software works, unfortunately the IRS does not.

Pros

The software is set up well and provides great functionality.

Cons

Not a fault of the software, but the IRS is broken. It takes the IRS months to process Form 2848, and I can access e-services on one of my computers but not on the other.

Reason for choosing IRS Solutions Software

Canopy did not respond timely. Bulldog is more expensive.

Review Source

Response from IRS Solutions

September 21, 2022

Hi Michael, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team P.S. I wish I could lend my programming staff to the IRS for a while to fix all that's broken!

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