# Page 4 | IRS Solutions Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is IRS Solutions Software the right Accounting Practice Management solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176134/IRS-Solutions-Software/reviews

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IRS Solutions Software

4.8 (99)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of IRS Solutions Software

## Showing most helpful reviews

Showing 76-99 of 99 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VA

Victor A.  
President  
Accounting  
Used the software for: 2+ years

### "IRS Review summary"

July 31, 2020

5.0

It's very helpful and does what it was made to do.

Pros

It is easy to use, interactive with the client and the support is excellent.

Cons

I would like if I could store additional client file on the database.

Reason for choosing IRS Solutions Software

It gets the job done.

Switched from

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Too expensive and support was not reliable

Review Source

RD

Randall D.  
EA  
Accounting  
Used the software for: Less than 6 months

### "Excellent Software "

September 19, 2022

5.0

Good connection to IRS when pulling transcripts. Superb phone support. Has many helpful videos also.

Pros

Customer Service. All key people in the office… give superb support.

Cons

Not a crm. But this was not designed to be a full crm … so no real downside.

Alternatives considered

[PitBullTax](https://www.capterra.com/p/163644/PitBullTax/)

Reason for choosing IRS Solutions Software

More features. Great phone support by real users of the software who invented the software

Review Source

Response from IRS Solutions

September 22, 2022

Hi Randall, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

RG

Ronald G.  
CEO  
Accounting  
Used the software for: 6-12 months

### "Our "Go-To" for Tax Resolution"

September 13, 2022

5.0

Pros

Allows us to easily access transcripts and reports for clients, in very short time

Cons

We had no problems with the software. Any issues had were all user error on our end.

Review Source

Response from IRS Solutions

September 14, 2022

Hi Ronald, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

PC

Paula C.  
Attorney  
Legal Services  
Used the software for: 6-12 months

### "I wouldn't have a tax or bankruptcy practice without IRS Solutions Software"

August 4, 2020

4.0

Overall, the people are nice, I love the monthly groups and the new Facebook. Customer service is awesome. I would not consider practicing tax representation without it.

Pros

Every day I learn about more information and functionality with IRS Solutions. They just added a bankruptcy tab that allows me to gauge the time before IRS debt is discharged for a client. Add to that, whenever I need to quickly pull an IRS transcript or respond to a client's letter from the IRS I have a wealth of tools at my fingertips.

Cons

The log in is sometimes clunky. It seems like the software has grown, the internet has grown, but this is something like an old house that they keep adding on, rather than just doing a gut renovation.

Reason for choosing IRS Solutions Software

Good value for the price.

Review Source

NG

Nicole G.  
CPA  
Accounting  
Used the software for: 1-2 years

### "IRS Solution is good"

July 24, 2020

5.0

Great. Left and came right back.

Pros

I switched from them to another irs software and quickly came back when I realized how much more effective IRS Solutions was. Easy to connect to the IRS system and update plus provide a report to clients.

Cons

I wish I could modify some of the information the forms easily.

Switched from

[Canopy](https://www.capterra.com/p/205679/Canopy/)

ease of use and functionality and cost

Review Source

VH

Vicki H.  
President  
Accounting  
Used the software for: 2+ years

### "Wouldn’t do resolution work without it"

August 3, 2020

5.0

I have successfully obtained installment agreements and CNC statuses for clients and would not have done these engagements without the software.

Pros

The product is easy to use and there are webinars every month that help with using features. The features I like best are the ability to download transcripts, the CSED and new bankruptcy date calculators and the ability to create a client engagement with just a few clicks that includes all the steps needed. I have also received one-on-one help with cases which is very valuable.

Cons

I wish the library of IRS notices was more extensive. I used to use Beyond415 and they had all of the IRS letters and notices, what each one meant, and what to do to respond. IRS Solutions has some of them, but many are missing.

Review Source

RW

Remona W.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Not useful"

January 10, 2021

1.0

Not useful to me in my practice.

Pros

The entry was fine. Other than that it's been so long since I used the software I don't remember.

Cons

Not usable for me and was billed for a 2nd year without warning. Do not want this software anymore.

Switched from

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

The sales pitch and the cost

Review Source

Response from IRS Solutions

May 26, 2022

Ramona, I am so sorry that you didn't have a good experience. We allow cancellation at any time. Although you were billed for your subscription you were also refunded the full amount. We don't ever want anyone to have a bad experience and we are always just a phone call or an email away from having any of your questions or concerns answered.

MR

Michael R.  
owner  
Accounting  
Used the software for: 2+ years

### "For anyone dealing with tax resolution issues this is a great help"

July 31, 2020

5.0

Great company to deal with and willing to answer questions you have.

Pros

I think the software's help in completing things like Form 433-A are great because it tells you what is allowable, and gives ideas on items you may not have thought about including.

Cons

Because I have not used it extensively I am sure I am not using anywhere near all the features in the program.

Review Source

LA

Leroy A.  
owner  
Financial Services  
Used the software for: 2+ years

### "intermittent user"

September 21, 2022

4.0

When you need it it is excellent, but to carry it until then it is expensive.

Pros

Ease of use, when researching problems. Good details in outlining corrective procedures.

Cons

It is expensive for the intermitted user. I debate yearly on maintaining the service.

Review Source

Response from IRS Solutions

September 22, 2022

Hi Leroy, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

ES

Elizabeth S.  
Enrolled Agent  
Accounting  
Used the software for: 6-12 months

### "Easier to use than other options"

July 29, 2020

5.0

I started with IRS Solutions. I needed to add more users but didn't want to pay a large amount up front so I tried another software - one that is supposedly top of the industry. There were so many features that I missed having that I ultimately stopped using the other software and came back to IRS Solutions. They do have some minor improvements to make but overall I have found them to be superior to other options.

Pros

The navigation and ease of use is so much better than other software that I've tried.

Cons

There are some things that need improvement. Allocation for non liable spouse for example. But the developers have been very open to my feedback on things.

Review Source

EA

Enrique A.  
EA, CAA, MBA  
Accounting  
Used the software for: 2+ years

### "Tax resolution software review"

March 25, 2021

5.0

Very satisfied

Pros

Easy to follows, prompt quality customer service, easy how to complete info in Forms...

Cons

Probably cause as examples on an issue solution, Instructions where to send to irs each form needed to request assistance.

Reason for choosing IRS Solutions Software

Quality/end pricing/easy to follow

Review Source

JS

Jon S.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Great back office help to manage IRS problems and Client IRS issues"

September 6, 2022

5.0

Great, I have loved it. Helps manage IRS issues for my firm really well.

Pros

Ease of use. Really like the 2848 e-sign product and the notice response forms they have for all IRS penalties.

Cons

Navigation needs to be improved a bit to access forms signed by client.

Reason for choosing IRS Solutions Software

Not applicable.

Review Source

Response from IRS Solutions

September 9, 2022

Hi Jon, Thanks for letting us know about how IRS Solutions has helped your business. I will add navigation to signed forms a priority on our to do list and will let you know once ready to see if it meets your needs. Thank you so much for that feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

VR

Verified Reviewer  
Tax professional  
Financial Services  
Used the software for: 6-12 months

### "Great product "

December 4, 2019

5.0

My clients are satisfied and have not complained.

Pros

Easy to use and with update tax changes.

Cons

Nothing. The application is great. I highly recommend it to ever tax professional.

Review Source

KL

Kevin L.  
Enrolled Agent  
Accounting  
Used the software for: Less than 6 months

### "Tax Resolution"

September 15, 2022

5.0

Great customer service

Pros

Functional and ease of portal. IRS interface works well with software.

Cons

Going beyond the main portal page take a short period of learning

Review Source

Response from IRS Solutions

September 16, 2022

Hi Kevin, Thanks for letting us know about how IRS Solutions has helped your business. We greatly appreciate your feedback. Thanks for being a valued member! Regards, The IRS Solutions Team

DlC

David l C.  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Makes easy "

July 29, 2020

5.0

We just started after tax season

Pros

Customer services easy to work with I like it

Cons

None, everything is just easy to used I like it

Alternatives considered

[IRS Solutions Software](https://www.capterra.com/p/176134/IRS-Solutions-Software/)

Reason for choosing IRS Solutions Software

Yes

Review Source

LC

Laura C.  
Tax Professional  
Financial Services  
Used the software for: I used a free trial

### "Good Product & Very User Friendly"

July 30, 2020

5.0

So far so good. I'm new to IRS Tax Resolution, so I hope to expand my knowledge. Oh.. and GREAT Marketing Materials Support!

Pros

I think this is a great product for beginners like me! It's very self explanatory and there are videos that also walk me through some of the items.

Cons

I would like a CRM integrated into this software.

Review Source

SR

Sandi R.  
Tax Practitioner  
Accounting  
Used the software for: 1-2 years

### "Tax software "

July 31, 2020

4.0

Excellent and fast customer service when there is a problem.

Pros

Links effortlessly with eservices for transcripts, keeps downloaded docs in archive Ease of completing OIC docs with chances filtering into other docs

Cons

Occasional glitch with signing into eservices

Switched from

[Canopy](https://www.capterra.com/p/205679/Canopy/)

Value and ease of use

Review Source

jH

joscela H.  
President  
Wholesale  
Used the software for: I used a free trial

### "great prgora."

July 23, 2020

5.0

Pros

program easy to use and straight forward

Cons

nothinf I have seen so far but I am still playing around with it

Review Source

BB

Brian B.  
Member  
Accounting  
Used the software for: Less than 6 months

### "Bishop Tax & Accounting Review"

August 4, 2020

5.0

Excellent. I enjoy the software and also the online monthly webinars.

Pros

I like that I can email templates to clients or potential clients along with them completing the 403 online and it helps identify the best opportunity for a client to reduce their lien

Cons

It took me a while to get used to it and sometimes it takes me time to find things. I did not notice a search option to find items quickly

Reason for choosing IRS Solutions Software

I read better reviews and it seemed easier to navigate.

Review Source

MD

Monica D.  
CPA  
Accounting  
Used the software for: Less than 6 months

### "BEST Investment You'll Ever Make"

November 26, 2019

5.0

Pros

So easy to use. IRS Solutions makes my life so much easier.

Cons

Nothing so far and I have been using it for 6 months now.

Alternatives considered

[Canopy](https://www.capterra.com/p/150647/Canopy-Tax/)

Reason for choosing IRS Solutions Software

Better bang for my buck.

Switched from

[PitBullTax](https://www.capterra.com/p/163644/PitBullTax/)

Pitbull was expensive and nowhere near as user-friendly. I love the hands-on webinars that IRS Solutions has. I can ask questions and get personalized help.

Review Source

DJ

Dennis J.  
Owner  
Financial Services  
Used the software for: 6-12 months

### "JTS Review of Irssolutions"

July 23, 2020

5.0

I used it to submit my first OIC. It made the process much easier.

Pros

The ease of learning the software and its features.

Cons

I have used it less than one year and am really just getting started with resolution work. If there is something missing from the software I do not know right now.

Reason for choosing IRS Solutions Software

I chose it because of price. The more I am in it, the more I like it.

Review Source

EP

Elva P.  
Managing Partner  
Accounting  
Used the software for: Less than 6 months

### "Absolutely love the IRS Solutions Software!"

August 5, 2020

5.0

This is a definite game changer - you can tell that former IRS personnel worked on this, very detailed.

Pros

The integration with the IRS is phenomenal and makes it so easy to really determine the client’s status and needs.

Cons

I have not found anything I don’t like.

Reason for choosing IRS Solutions Software

I like the platform and how it works.

Review Source

CB

Cindy B.  
Director  
Accounting  
Used the software for: I used a free trial

### "Great Software"

July 29, 2020

5.0

I have done 3 OIC so far and it worked out great.

Pros

It is great to be able to enter client information one time and have it flow to all forms.

Cons

So far it would be great if it would talk to the tax software to pull information from.

Review Source

TS

Thomas S.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Why I switched"

July 23, 2020

5.0

Better than ths and canopy

Pros

Ease of use. Everything just worked the first time.

Cons

Font is lighter than I like. Hard to read.

Review Source

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