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Braintree


4.5 / 5
5 reviews


Average Ratings

5 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

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About Braintree

Braintree is analytics tool that enables you to monitor key metrics to drive your business growth and make better future decisions.


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Braintree Features


Braintree Reviews Recently Reviewed!


Great Metrics Dashboard

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software features so many benefits to those with online stores. Some of the benefits include the ease of the left pane navigation which showcases options from Advanced Search to Recurring Billing. The landing page presents sales volume and transaction graphs with totals and averages defined default of 30 days.

Cons: The only issue we encountered initially was our "log on" options. The software allows you to test in a Sandbox environment before launching live. So, attempting to log in to the wrong area can cause confusion if one isn't aware as there are two separate logins.

After reviewing various merchant processing options, we chose this software for a seamless transition from the previous merchants without interrupting the flow of purchases from our online store.

Overall: Braintree has offered an optimized, one-page checkout for our online business. It allows us to incorporate other forms of accepted payments such as PayPal Credit, Amazon, Apple, Venmo and more.

The software was easy to implement, and the customer support has been very helpful.

In Braintree I trust!

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Feel secured and trusted within their platform. Huge credibility factor as used by many well-known, big companies. From a customer care user standpoint - proved most helpful in tracking customer accounts difficult to locate and disputing false claims against our site!

Cons: Some account email notifications are confusing. Some more technical features on the site intimidating to navigate.

Good for what it is

Dec 18, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use and that the main functionality is more frequently than not 100%

Cons: The difficulty of running reports and finding very specific information

Great merchant app

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great and easy way to accept payment. Makes it easy for all customers to pay with emailed invoices

Cons: Must pay a percentage on each transaction

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I was sent an email 4 days after applying for an account. I was asked a bunch of verifying questions

Jun 12, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Unable to produce pros at this time. I did not get get to use the site as I intended. I hope they relax on some of the verifying information to create an account.

Cons: Lack of promptness, ease of sign up, and verification. I did not get to use the actual site and has a confusing time using the Sandbox.