Pros: Sending out mass texts are quick and easy, and our clients like the automatic birthday and holiday wishes.
Cons: The appointment function is cumbersome and ineffective. Not a single client was able to book on their site. The primary selling point was to automate the appointment process, and it doesn't work. If you are a tech genius with unlimited time to spend tweaking your online calendar, you might be able to make it work, but we couldn't.
Overall: Poor setup guidance, unsympathetic or unavailable support, unfriendly user interface.