3 / 5
1 review

Who Uses This Software?

Designed for small businesses and franchises, it is a cloud-based platform that helps improve customer communication through text messaging and marketing channels.

Average Ratings

1 Review

  • 3 / 5

  • 1 / 5
    Ease of Use

  • 1 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Textellent
  • textellent.com/
  • United States

About Textellent

Cloud-based text messaging and marketing solution that helps businesses improve customer reach through personalized and relevant texts.

Textellent Features

  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Textellent Reviews Recently Reviewed!

Great for texts, lousy for appointments

Jan 19, 2019

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: Sending out mass texts are quick and easy, and our clients like the automatic birthday and holiday wishes.

Cons: The appointment function is cumbersome and ineffective. Not a single client was able to book on their site. The primary selling point was to automate the appointment process, and it doesn't work. If you are a tech genius with unlimited time to spend tweaking your online calendar, you might be able to make it work, but we couldn't.

Overall: Poor setup guidance, unsympathetic or unavailable support, unfriendly user interface.