--- title: "Eat App Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eat App Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/" page_type: "product" language: "en" --- # Eat App Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eat App ## What is Eat App? Eat App is the leading reservation and guest management software for restaurants across the globe. With features like advanced CRM, reporting, automation, waitlist and more, Eat App provides world-class restaurants with a complete guest and reservations solution that meets the goals of modern restaurants - increasing revenue and improving efficiency. Eat App is the reservation system of choice for some of the world's largest hospitality brands including Ritz Carlton, Four Seasons and Emaar. ## What is Eat App used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eat App?[Manage this product listing](https://www.g2.com/products/eat-app-eat-app/claim_requests/new?auto=true) ## Eat App Overview Updated September 2026 AI summary Eat App offers restaurant management software for businesses of all sizes, combining key features such as reservations, table and order management, POS, kitchen/menu control, and billing. It supports mobile and web-based deployment and includes options like employee management, real-time analytics, online ordering, and multi-location support, making it suitable for restaurants seeking integrated operational tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eat App 4.6 (19) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (19) Ease Of Use 4.8 (676) Value For Money 4.4 (18) Value For Money 4.8 (549) Customer Service 4.6 (18) Customer Service 4.9 (590) ## Eat App alternatives [4.8 (4,891)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/alternatives/) ## FAQs about Eat App Overview ### Which roles and teams benefit most from Eat App? Eat App is most used by restaurant managers, operations leaders, and hospitality executives who need to manage reservations, table allocation, and guest flow efficiently. Marketing teams use it to support promotions and guest engagement, while IT and shared services staff benefit from smoother system setup, integration, and day-to-day platform administration. Answer based on 14 reviews Overview ### What company size and specific industries is Eat App built for? Eat App is designed for restaurants of all sizes around the world that need to manage and receive reservations. It is built for the restaurant industry rather than a broad range of sectors, making it suitable for venues focused on table bookings and reservation handling. Features and Usability ### What are the key features of Eat App? Eat App offers reservations management, table management, wait list management, and online ordering for restaurant operations. It also includes point of sale (POS), billing & invoicing, credit card processing, and electronic payments, plus customer database, employee management, customizable reports, and real-time analytics. Integrations ### Which third-party tools and platforms does Eat App integrate with? Eat App connects natively to payment and point-of-sale platforms including Stripe and Checkout.com, plus Dinerware POS, Maitre'D, NorthStar, PAR POS, and Squirrel POS. These integrations cover reservation payments and restaurant operations across several POS systems. Getting Started and Support ### What training and onboarding options does Eat App offer? Eat App provides in person training, live online sessions, webinars, documentation, and videos for getting started. In person and live online formats support guided setup, webinars cover training topics in a group setting, documentation offers written reference, and videos provide visual step-by-step material. Getting Started and Support ### What customer support options does Eat App offer? Eat App provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available here, so user experience with response speed, helpfulness, or recurring issues cannot be summarized from the supplied data. ## Features AI summary Based on 1,457 Waitlist reviews Not all Restaurant Management software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Eat App includes **Order Management** and **Online Ordering**, giving restaurants a way to track orders efficiently and accept customer orders through digital channels. However, it does not offer **Order Entry**. Instead, it provides other features that reviewers also consider important, including **Reporting/Analytics** (**40%**) and **Kitchen/Menu Management** (**45%**), helping businesses monitor performance, manage menus, and keep back-of-house operations organized. Reporting/Analytics 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Reservations Management 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Real-Time Notifications 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Point of Sale (POS) 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Third-Party Integrations 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Eat App 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Allows users to view inventory and build a menu that's appropriate Access software remotely via mobile devices Manage and support multiple locations Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.4 (18) Free Trial Free Version Basic $49.00 Flat Rate,Per Month Value for money 4.4 (18) 4.4 Based on 18 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[ Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[ PAR POS](https://www.capterra.com/p/157462/Brink-POS/)[ Dinerware POS](https://www.capterra.com/p/13946/Dinerware-POS/)[ Checkout.com](https://www.capterra.com/p/144090/Checkout-com/)[ NorthStar](https://www.capterra.com/p/220528/NorthStar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (18) 4.6 Based on 18 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KM Khadija M. Guest Experience Leisure, Travel & Tourism ### "Excellent App " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 Overall, my experience with Eat App has been positive. I mainly use it to monitor and understand restaurant operations, and it provides a useful overview of what is happening throughout the day. It helps keep reservations and restaurant activity organized and makes it easier to follow the operation without relying on multiple systems. The platform feels practical for day-to-day restaurant management, particularly when things get busy and having quick access to information is important. Pros Easy to use What I like most about Eat App is how easy it is to use for monitoring restaurant operations. The interface is clear and organized, making it convenient to keep track of reservations, tables, guest information, and the overall flow of the restaurant. Having important operational information in one place saves time and makes it easier to stay organized during busy periods. I also appreciate that the system is straightforward enough to learn without needing a lot of technical knowledge. Cons One area that could be improved is that some features can take a little time to understand when you are using them for the first time. There are also situations where having more customization or flexibility in certain operational features would be helpful. A smoother experience for some less frequently used functions could make the platform even more efficient for restaurant teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Riaz S. IT Manager Restaurants ### "Reliable and powerful reservation system for long-term use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2026 Using Eat App has been a fantastic experience for our team. It simplified our reservation process, improved our daily floor setup, and helped us manage guest lists without stress. It’s a dependable system that we plan to stick with long-term. Pros Having used Eat App for a long time, it has been essential for our day-to-day restaurant management. The platform is extremely easy to use, table seating is smooth, and mobile access lets us manage bookings on the go. On top of that, their customer support team is always quick to help whenever we need assistance. Great overall value for money! Cons Honestly, we haven't encountered any major issues while using Eat App over the years. Whenever minor updates roll out, it takes a moment for the team to adapt, but overall everything works reliably. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gbenga B. Manager Hospitality ### "Amazing experience on eatapp" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 14, 2026 My overall experience with Eat App has been excellent. It is reliable, easy to navigate and extremely useful for managing reservations, guest information and restaurant operations efficiently Pros Eat App is very easy to use, with a clear and user-friendly interface. It makes managing reservations, guest profiles, table allocations and daily restaurant operations simple and efficient. Cons There is honestly very little to dislike about Eat App. The platform is reliable, straightforward and supports our restaurant operations well. Overall, I am very satisfied with the service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kilel R. ICT AND SYSTEMS ADMINISTRATOR Hospitality ### "A Great Restaurant Booking Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2026 User-friendly and Reliable solution that makes the dining experience more convenient. Easy to use App. Pros It is a reliable and user-friendly solution that makes the dining experience more convenient. I would definitely recommend it to anyone looking for an easy way to manage restaurant reservations. Cons So far I have No experience with it failures, I am ok with the Solutions it has benefited me much. It has never failed me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dimithra S. Assistant Manager, Digital Marketing Hospitality ### "Amazing customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2026 Pros Their customer service is fast and efficient. They respond to our emails almost immediately. You could get any content changes done within seconds. Cons The backend platform is a bit overwhelming at first. Apart from that, there's nothing wrong with the overall product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jennifer V. Operations Manager Restaurants ### "Eat App is wonderful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 Pros As soon as I found Eat App, I was able to schedule a demo call very quick to see if it was a good fit for my restaurant. It is very easy to set up and use. My account manager gets back to me very quickly if I have any questions. I have been enjoying the new AI feature as well. I also like the fact that it is a monthly subscription at a very reasonable price and I can pause it when my restaurant is closed in the winter and restart it in the summer when my restaurant reopens. It's really great and I highly recommend. Cons Nothing I can think of. I have truly had a great experience with Eat App. However I am definitely not using all the features it provides. As a seasonal restaurant, I am mainly using it to ensure all my reservations are accounted for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Aaron D. Marketing Executive Restaurants ### "Reservation Management - The Easy Way " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2026 I would definitely recommend the app to the rest of the restaurant industry. It helps a lot and makes things just easier to manage for the whole team and gives aid too in marketing. Pros We have used multiple applications for reservation but EatApp has the simplest UI which makes it very beginner friendly. Their customer support is also top notch with quick responses and fast resolutions. Cons I would say they can improve their data retrievals like contact numbers of customers for data reports. Other than that, the team is easy to contact in case of these slight delays. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Labeeb M. IT Hospitality ### "Good Tool for restaurant reservations." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 It has been an incredibly useful tool, offering a seamless and user-friendly experience for managing reservations and discovering great dining options. The platform is highly efficient, and I have been thoroughly impressed with its overall performance and features. I am using this app for more than 8 years. I highly recommend Eat App to anyone looking for a reliable restaurant management and booking solution. Pros Great support. User-friendly application. Good integration with other applications like payment gateway and point of sales systems. Cons Needs to add better management options for the loyalty and gift voucher handlings. The currently available options are limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Fahad A. IT Manager Restaurants ### "Wonderful System for Reservations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2026 Pros Simple to use, Wonderful customer support, Support Services, easy to integrate and marketing features Cons A bit pricey in terms of the number of covers, as most covers are not converted as guests. With minimum plans, the number of covers does not meet the expected reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Phil L. Beverage Operations Manager Hospitality ### "EatApp is simple and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 My overall experience with EatApp is great. It is very simple to use and they have great pricing tiers. I like how great customer service is as well and how easy it is to get in contact with them if needed. Pros The price of EatApp was very appealing to me. It also looked like an easy to use interface so that was helpful as well. All of the functions that EatApp has to offer as well is very impressive. Cons It's tough to say what I least like about EatApp. There isn't anything that stands out that would make me say I don't enjoy using it. The only thing I would say is that I would rather have an all inclusive texting plan instead of having to purchase texts separately if I run out of them for the month. Alternatives considered [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) Reasons for choosing Eat App I choose EatApp because it was much cheaper while offering the same functions and features that competing products were offering. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.