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As a restaurant management app, Eat is an iPad and web enabled platform that streamlines operations and grows business revenues. Powerful features such as automated table management, online reservations, and restaurant analytics are all designed to help users maximize their capacity, seat more diners, and make smart decisions regarding their floor planning, table reservations, stock, and staffing. Eat can be used in any restaurant, whether it be a small independent brand or a global hotel chain.
Provider
Eat App
Located In
United Arab Emirates
Foundation
2015
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
In Person, Documentation, Live Online, Webinars, Videos
Support
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base
We serve restaurants all around the globe looking to manage and receive reservations.
Content Source: Eat App
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Eat App Reviews
"A great find"
Pros: I used this software for a client and have been amazed with the features. I don't know of any tool like this, helps greatly with anything restaurant related like reservations, menus, seats and all that good stuff.
Cons: The price may be a bit high for some people's standards but you get what you pay for. Other than that, great app.
"Affordable and gt potential"
Overall: It has improved quite a lot so the complain I had before are mostly resolved. the only thing that I am not happy about is the fewer restaurants and cafes on their platform
Pros: Compare to a couple of years back it has improved a lot, issues that were there from the beginning were almost resolved. easy to use and the layout is friendly. The timely response from the support team helps resolve most of the issues on time.
Cons: Increase numbers of restaurants/cafes. Allow users to report directly as an issue or problem occurs.
"No help setting up the app"
Overall: It would have been fine if we could have gotten the help we needed in the initial set up. But because that help wasn’t there the implementation and use of the software was hampered to a crawl
Pros: The software has promise the floor plans were way better than open table
Cons: Customer service was almost non existent
Vendor Response
"Good for the price "
Pros: This is our companies first time using any reservation software so this was a big deal. Software is very easy to use. Also for the price it’s very good.
Cons: There’s not a huge hype about it in the United States it seems. So I feel like it falls short on marketing and promotion. Maybe more emails and demos on updates that happen.
Vendor Response
"Eat at for board game cafe"
Overall: The booking by table function helped the business
Pros: Administration layout Control amd limit bookings Reservations
Cons: Can't upload my company logo Not able to change the word Restaurant to cafe Controlling default guest visit duration Online payments option
Vendor Response