--- title: "Eat App Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Eat App Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/" page_type: "product" language: "en" --- # Eat App Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Eat App ## What is Eat App? As a restaurant management app, Eat is an iPad and web enabled platform that streamlines operations and grows business revenues. Powerful features such as automated table management, online reservations, and restaurant analytics are all designed to help users maximize their capacity, seat more diners, and make smart decisions regarding their floor planning, table reservations, stock, and staffing. Eat can be used in any restaurant, whether it be a small independent brand or a global hotel chain. ## What is Eat App used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Eat App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://restaurant.eatapp.co&name=Eat App) ## Eat App Overview Updated August 2026 AI summary Eat App provides restaurant management capabilities for businesses of all sizes, offering features such as reservations and table management, point of sale, online ordering, billing, and menu oversight. With options for multi-location support, reporting, customer and employee management, and integrations with leading POS and payment systems, it deploys across web, cloud, and mobile platforms to support daily operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Eat App 4.4 (13) VS. [4.9 (4,835)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.8 (661) Value For Money 4.2 (12) Value For Money 4.8 (538) Customer Service 4.4 (12) Customer Service 4.7 (575) ## Eat App alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (661)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [KickFin](https://www.capterra.com/p/217029/KickFin/) [4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217029/KickFin/) [View all alternatives](https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/alternatives/) ## FAQs about Eat App Overview ### What company size and specific industries is Eat App built for? Eat App is designed for restaurants of all sizes around the world that need to manage and receive reservations. It fits dining businesses in the hospitality sector, including independent venues and multi-location restaurant operations seeking a reservation management system. Features and Usability ### What are the key features of Eat App? Eat App offers reservations management, table management, and wait list management for front-of-house operations. It also includes point of sale (POS), online ordering, billing & invoicing, credit card processing, and electronic payments. Additional features include customer database, employee management, reporting & analytics, and multi-location support. Integrations ### Which third-party tools and platforms does Eat App integrate with? Eat App integrates with 11 third-party tools and platforms, including payment and POS systems such as Stripe, Checkout.com, NCR Aloha, Dinerware POS, Maitre'D, PAR POS, POSitouch, Squirrel POS, NorthStar, Northstar, and AvayaLive Connect. Getting Started and Support ### What training and onboarding options does Eat App offer? Eat App provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover group instruction, documentation gives written reference material, and videos offer self-paced walkthroughs. Getting Started and Support ### What customer support options does Eat App offer? Eat App provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so support quality, response times, and common frustrations cannot be assessed here. ## Features AI summary Based on 1,432 Restaurant Management reviews Not all Restaurant Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Order Entry** (**54%** of reviewers rated this feature as critical) - **Online Ordering** (**46%**) - **Order Management** (**45%**) Eat App includes **Online Ordering** and **Order Management**, giving restaurants tools to accept digital orders and keep order flow organized across service channels. However, it does not include **Order Entry**. Instead, it offers **Reporting/Analytics** (**41%**) and **Kitchen/Menu Management** (**45%**), which can help restaurants track performance, manage menu updates, and coordinate back-of-house operations more effectively, helping businesses improve daily service and make better operating decisions. Reporting/Analytics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reservations Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Activity Dashboard 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Reporting & Statistics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Wait List Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record, update and manage waiting lists Eat App 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.2 (12) Free Trial Free Version Basic $49.00 Flat Rate,Per Month Value for money 4.2 (12) 4.2 Based on 12 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[ Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[ PAR POS](https://www.capterra.com/p/157462/Brink-POS/)[ Dinerware POS](https://www.capterra.com/p/13946/Dinerware-POS/)[ Checkout.com](https://www.capterra.com/p/144090/Checkout-com/)[ NorthStar](https://www.capterra.com/p/220528/NorthStar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 13 reviews Filter by rating 5(6) 4(6) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AD Aaron D. Marketing Executive Restaurants ### "Reservation Management - The Easy Way " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2026 I would definitely recommend the app to the rest of the restaurant industry. It helps a lot and makes things just easier to manage for the whole team and gives aid too in marketing. Pros We have used multiple applications for reservation but EatApp has the simplest UI which makes it very beginner friendly. Their customer support is also top notch with quick responses and fast resolutions. Cons I would say they can improve their data retrievals like contact numbers of customers for data reports. Other than that, the team is easy to contact in case of these slight delays. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Labeeb M. IT Hospitality ### "Good Tool for restaurant reservations." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 It has been an incredibly useful tool, offering a seamless and user-friendly experience for managing reservations and discovering great dining options. The platform is highly efficient, and I have been thoroughly impressed with its overall performance and features. I am using this app for more than 8 years. I highly recommend Eat App to anyone looking for a reliable restaurant management and booking solution. Pros Great support. User-friendly application. Good integration with other applications like payment gateway and point of sales systems. Cons Needs to add better management options for the loyalty and gift voucher handlings. The currently available options are limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Fahad A. IT Manager Restaurants ### "Wonderful System for Reservations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2026 Pros Simple to use, Wonderful customer support, Support Services, easy to integrate and marketing features Cons A bit pricey in terms of the number of covers, as most covers are not converted as guests. With minimum plans, the number of covers does not meet the expected reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Phil L. Beverage Operations Manager Hospitality ### "EatApp is simple and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 My overall experience with EatApp is great. It is very simple to use and they have great pricing tiers. I like how great customer service is as well and how easy it is to get in contact with them if needed. Pros The price of EatApp was very appealing to me. It also looked like an easy to use interface so that was helpful as well. All of the functions that EatApp has to offer as well is very impressive. Cons It's tough to say what I least like about EatApp. There isn't anything that stands out that would make me say I don't enjoy using it. The only thing I would say is that I would rather have an all inclusive texting plan instead of having to purchase texts separately if I run out of them for the month. Alternatives considered [SevenRooms](https://www.capterra.com/p/165480/SevenRooms/) Reasons for choosing Eat App I choose EatApp because it was much cheaper while offering the same functions and features that competing products were offering. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NI Nibaruta I. CEO Information Technology and Services ### "Affordable and gt potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 16, 2021 It has improved quite a lot so the complain I had before are mostly resolved. the only thing that I am not happy about is the fewer restaurants and cafes on their platform Pros Compare to a couple of years back it has improved a lot, issues that were there from the beginning were almost resolved. easy to use and the layout is friendly. The timely response from the support team helps resolve most of the issues on time. Cons Increase numbers of restaurants/cafes. Allow users to report directly as an issue or problem occurs. Switched from [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) I like to have different options to choose from in case one is not working Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sven H. Power Engineer Electrical/Electronic Manufacturing ### "A great find" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 12, 2021 Pros I used this software for a client and have been amazed with the features. I don't know of any tool like this, helps greatly with anything restaurant related like reservations, menus, seats and all that good stuff. Cons The price may be a bit high for some people's standards but you get what you pay for. Other than that, great app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Segan C. General Manager Hospitality ### "Eat App is always improving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 19, 2021 Pros After over 4 years of of working together, the Eat App team continues to improve, by taking into account what we, as service providers actually need. Their hands on approach and willingness to constantly evolve and upgrade is what sets them above the rest. Cons So far I have not noticed anything I would change. The Eat App team is always taking our feedback into consideration. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 4, 2021 Thank you so much for this feedback! We at Eat App are all 'Customer Crazy' and try our hardest to put our restaurant users first. DR Donald R. General Manager Food & Beverages ### "No help setting up the app" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 31, 2021 It would have been fine if we could have gotten the help we needed in the initial set up. But because that help wasn’t there the implementation and use of the software was hampered to a crawl Pros The software has promise the floor plans were way better than open table Cons Customer service was almost non existent Alternatives considered [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Reasons for choosing Eat App Yes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 4, 2021 We are very sorry to hear that you had a bad experience getting up and running with Eat App! We pride ourselves on our 24/7 customer support and comprehensive knowledge center to help restaurants get set up. If you change your mind about using Eat App please don't hesitate to reach out to us at sales@eatapp.co and we will make sure nothing like this happens again. Thanks for the feedback. CC Charlotte C. Management Hospitality ### "Great for online bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2021 It's been great for our business to make it more convenient for our customers to make reservations with us. Pros Very easy to use and the team at Eat App were great at he us to set it up for our business. Cons We would prefer a restriction on the number of tables rather than the covers, but the Eat App team are actively trying to set this up for us. Alternatives considered [ResDiary](https://www.capterra.com/p/23375/ResDiary/) Reasons for choosing Eat App Great customer service and support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2021 Thank you so much for letting us know what you think about Eat App! As you mentioned, we are always working to improve our product based on customer feedback - we hope you will continue to tell us what you like/dislike so we can deliver great features. FA Faisal A. Shared Services manager Food & Beverages ### "Eat app reservation system " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 25, 2021 Pros it covers all of your need to manage a reservation system for your restaurants. the best part that it has the automation of the reservation from assigning tables and sending SMS to customers. the backend its very easy to use and no need for lengthy training to employees, you can say its self explanatory. Cons the only issue we faced that the front end (widget) that the customer book from its not co Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2021 Thank you so much for letting us know what you think about Eat App, we love hearing from our customers! We hope to continue to support your restaurant as it grows and takes on new challenges :) [View all Reviews](https://www.capterra.com/p/176203/Restaurant-Manager-by-Eat/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.