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Eat App

Eat App

4.2 (9)
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What is Eat App?

As a restaurant management app, Eat is an iPad and web enabled platform that streamlines operations and grows business revenues. Powerful features such as automated table management, online reservations, and restaurant analytics are all designed to help users maximize their capacity, seat more diners, and make smart decisions regarding their floor planning, table reservations, stock, and staffing. Eat can be used in any restaurant, whether it be a small independent brand or a global hotel chain.

Do you work for Eat App?Claim this product profile

Eat App Integrations

Eat App Product Suite
Floor View
Grid View
Timeline View
List View

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How much is Eat App?

Starting From:
$49 Per Month
Pricing Model: Flat Rate
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Eat App offers 4 different pricing options for restaurants as well as a 14-day free trial. Free: $0/month Starter:$49/month Basic: $119/month (billed annually) or $169/month (billed monthly) Pro: $209/month (billed annually) or $299/month (billed monthly) Enterprise: Contact Eat App directly for pricing details.

Eat App Features

What solutions does Eat App provide?

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Eat App Reviews

Showing 5 of 9 reviews
Overall
4.2
Ease of Use
4.4
Customer Service
4.1

Most Helpful Reviews for Eat App

Sven H. avatar
Sven H.
Power Engineer
Electrical/Electronic Manufacturing, Self-employed
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 12, 2021

"A great find"

Pros: I used this software for a client and have been amazed with the features. I don't know of any tool like this, helps greatly with anything restaurant related like reservations, menus, seats and all that good stuff.

Cons: The price may be a bit high for some people's standards but you get what you pay for. Other than that, great app.

Nibaruta I. avatar
Nibaruta I.
ceo
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 16, 2021

"Affordable and gt potential"

Overall: It has improved quite a lot so the complain I had before are mostly resolved. the only thing that I am not happy about is the fewer restaurants and cafes on their platform

Pros: Compare to a couple of years back it has improved a lot, issues that were there from the beginning were almost resolved. easy to use and the layout is friendly. The timely response from the support team helps resolve most of the issues on time.

Cons: Increase numbers of restaurants/cafes. Allow users to report directly as an issue or problem occurs.

Switched From: OpenTable
Reasons for Switching to Eat App: I like to have different options to choose from in case one is not working
Donald R.
General Manager
Food & Beverages, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
2.0
Reviewer Source
Source: Capterra
January 31, 2021

"No help setting up the app"

Overall: It would have been fine if we could have gotten the help we needed in the initial set up. But because that help wasn’t there the implementation and use of the software was hampered to a crawl

Pros: The software has promise the floor plans were way better than open table

Cons: Customer service was almost non existent

Alternatives Considered: OpenTable
Reasons for Choosing Eat App: Yes

Vendor Response

By Eat App on March 4, 2021
We are very sorry to hear that you had a bad experience getting up and running with Eat App! We pride ourselves on our 24/7 customer support and comprehensive knowledge center to help restaurants get set up. If you change your mind about using Eat App please don't hesitate to reach out to us at sales@eatapp.co and we will make sure nothing like this happens again. Thanks for the feedback.
Jade D.
General manager
Restaurants, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 20, 2021

"Good for the price "

Pros: This is our companies first time using any reservation software so this was a big deal. Software is very easy to use. Also for the price it’s very good.

Cons: There’s not a huge hype about it in the United States it seems. So I feel like it falls short on marketing and promotion. Maybe more emails and demos on updates that happen.

Alternatives Considered: OpenTable, Yelp Guest Manager and Tock
Reasons for Choosing Eat App: Price point

Vendor Response

By Eat App on January 28, 2021
Thank you so much for letting us know what you think about Eat App! We are constantly updating our release notes and help center which you can access from the support tab within Eat App - we'd love for you to check it out!
Rami S.
Business Manager
Entertainment, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
January 20, 2021

"Eat at for board game cafe"

Overall: The booking by table function helped the business

Pros: Administration layout Control amd limit bookings Reservations

Cons: Can't upload my company logo Not able to change the word Restaurant to cafe Controlling default guest visit duration Online payments option

Alternatives Considered: Yelp Guest Manager
Reasons for Choosing Eat App: Others were too expensive

Vendor Response

By Eat App on January 28, 2021
Thank you so much for letting us know what you think about Eat App! Widget/restaurant personalization, variable guest durations and payments are all features Eat App currently supports. Someone from our team will reach out to help get you started ASAP!