--- title: "CareStack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareStack Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/176206/CareStack/" page_type: "product" language: "en" --- # CareStack Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareStack ## What is CareStack? CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. Book free demo: https://carestack.com/lp/dental-software-capterra ## What is CareStack used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 217 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $698 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Dental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareStack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.carestack.com&name=CareStack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareStack 4.8 (217) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price $698 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (217) Ease Of Use 4.4 (299) Value For Money 4.7 (203) Value For Money 4.3 (294) Customer Service 4.8 (211) Customer Service 4.5 (298) ## CareStack alternatives Highest Rated [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (83)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) ## FAQs about CareStack Overview ### What problems does CareStack solve? CareStack solves fragmented dental office workflows by combining scheduling, charting, billing, insurance verification, patient texting, payments, and reporting in one cloud platform. It reduces system switching, missed follow-ups, claim errors, and front-desk bottlenecks. Dental office managers, front-desk teams, clinicians, and multi-location practices benefit most from its centralized visibility and remote access. Answer based on 175 reviews Overview ### Which roles and teams benefit most from CareStack? CareStack is most used by dental practice managers, office administrators, and operations leaders who need centralized scheduling, billing, insurance, and reporting. Dentists, oral surgeons, hygienists, and assistants rely on it for clinical documentation and patient flow, while owners and executives use it to oversee financial performance, multi-location operations, and growth. Answer based on 209 reviews Overview ### What company size and industries is CareStack built for? CareStack is built mainly for small dental and healthcare practices, with 99% of reviewers from small businesses and 38% from hospital and health care. It serves multi-site group dental practices, DSOs, solo practices, and startups in the US, with additional use in medical practice at 35% and health, wellness and fitness at 21%, especially for dental workflows. Answer based on 209 reviews Features and Usability ### What are the key features of CareStack? CareStack includes core dental practice management features like appointment scheduling, billing and claims management, charting, treatment planning, and patient records. Reviewers also highlight differentiators such as patient portal access, SMS and email reminders, customizable reporting dashboards, and cloud-based multi-location access that connects front-office and clinical workflows. Answer based on 144 reviews Integrations ### Which third-party tools and platforms does CareStack integrate with? CareStack integrates with Apteryx XVWeb, BluePay, Pearl, and SOTA Cloud, based on reviewer-confirmed use. Its catalog also includes Apteryx Imaging, Birdeye, Change Healthcare Platform, DoseSpot, and Overjet, spanning imaging, payments, diagnostics, patient communication, and prescribing. CareStack connects to 10 third-party tools and platforms. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on CareStack? CareStack offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Front-desk staff and users with dedicated trainers often get comfortable quickly, while admins, billers, and teams migrating from older systems usually need more time for reporting, customization, and ledger workflows. Answer based on 55 reviews Getting Started and Support ### What customer support options does CareStack offer, and how do users rate the experience? CareStack offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, accessible, and helpful during onboarding and daily use, especially through chat. Some report inconsistent staff knowledge, difficulty with technical tickets, and a learning curve that can require repeated follow-up. Answer based on 144 reviews Features and Usability ### Is CareStack easy to use for a dental office? CareStack feels easy to use for many dental practices once staff learn the system, but early setup can be confusing. Front-desk teams and billers often like the all-in-one navigation, help tools, and training support, while some users find the ledger, insurance posting, and multi-step workflows harder to follow. Answer based on 81 reviews Features and Usability ### How well does CareStack handle reporting? CareStack gives dental practices detailed reporting with strong visibility into daily metrics, operations, billing, and patient trends. Office managers and multi-location teams often value the range of report options and exports, though some users want simpler report workflows, clearer accounting views, and more all-in-one summary reports. Answer based on 36 reviews ## Who uses CareStack? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,624 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**56%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) CareStack supports all three of the features reviewers consider most important: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to improve coordination, reduce administrative work, and deliver a more consistent patient experience. Patient Records Management 4.7 (124) 87.90% of 124 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Treatment Planning 4.6 (146) 86.99% of 146 reviewers that rated this feature as important or highly important It gives you an efficient way to link charting, imaging, and billing, while supporting clear patient communication. Reviewers appreciate the drag-and-drop planner, easy plan modification, and visual clarity, though some feel the process could be streamlined and want fewer steps. Appointment Management 4.7 (144) 84.03% of 144 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.6 (43) 69.77% of 43 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Claims Management 4.5 (125) 88.00% of 125 reviewers that rated this feature as important or highly important With this capability, you can manage, track, and submit claims directly within CareStack, streamlining revenue processes. Users think the integrated dashboard and user-friendly interface simplify claim tracking and reconciliation, though some mention extra steps for attachments and limited integration with Dental Exchange. Charting 4.7 (137) 85.40% of 137 reviewers that rated this feature as important or highly important CareStack offers customizable charting with templates and color options, making documentation efficient and user-friendly. Reviewers appreciate the quick input, easy navigation, and ability to tailor templates, though some mention visual clutter and wish for improvements in specialty workflows and interface elements. CareStack 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: CareStack offers customizable charting with templates and color options, making documentation efficient and user-friendly. Reviewers appreciate the quick input, easy navigation, and ability to tailor templates, though some mention visual clutter and wish for improvements in specialty workflows and interface elements. - Claims Management: With this capability, you can manage, track, and submit claims directly within CareStack, streamlining revenue processes. Users think the integrated dashboard and user-friendly interface simplify claim tracking and reconciliation, though some mention extra steps for attachments and limited integration with Dental Exchange. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Comparison View: View and compare images, studies, etc., to track changes over time - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - For Dental Practices: Intended to be used by dental practices - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Orthodontic Charting: Electronic orthodontic records of patients created and stored digitally - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Periodontal Charting: A chart utilized by dental care professional to write and record oral and periodontal health or disease - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: It gives you an efficient way to link charting, imaging, and billing, while supporting clear patient communication. Reviewers appreciate the drag-and-drop planner, easy plan modification, and visual clarity, though some feel the process could be streamlined and want fewer steps. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Voice Capture: Voice recording and storing - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 4.7 (217) 4.7 Based on 217 reviews ## Pricing Value for money 4.7 (203) Free Trial Free Version Basic $698.00 Per User,Per Month Value for money 4.7 (203) 4.7 Based on 203 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SOTA Cloud](https://www.capterra.com/p/129577/Cliosoft/)[ LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[ DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[ Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/)[ SWELLEnterprise](https://www.capterra.com/p/170220/SWELLEnterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (211) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (211) 4.8 Based on 211 reviews ## User reviews Overall rating 4.8 Based on 217 reviews Filter by rating 5(180) 4(31) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent AL Ana L. Surgical Assistant Hospital & Health Care ### "An asset to the productivity of our office " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2026 Pros The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). Cons The fact that there is multiple different ways to get to the same place. If it were condensed into a single consistent path I believe that would be more efficient and quicker to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lucas W. Dental assistant Cosmetics ### "CareStack AAD" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 8, 2026 Easy charting and useful features, but navigation can be confusing and time-consuming to learn in the early stages. Pros I have had a very positive experience using this dental software for notes, charting, and managing patient information. One of the biggest advantages is how easy it makes documenting appointments and keeping patient records organized. The charting features are straightforward to use, which allows information to be entered quickly and accurately without making the process feel complicated. Another major benefit is how the software helps streamline the overall workflow of the dental office. Having patient information, treatment notes, dental charts, and other important records all in one place makes it easier for the dental team to stay organized and communicate with one another. It also makes it simple to review a patient's history and previous treatment before or during an appointment. The software is especially helpful for dental assistants because it makes taking notes and updating charts more efficient. Overall, it is user-friendly, organized, and helps save time while maintaining accurate patient documentation. I would recommend it to dental offices looking for a reliable and efficient way to manage their clinical notes and charting. Cons One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between different parts of a patient’s chart can sometimes be inconvenient, making it harder to quickly find specific information during a busy appointment. Overall, while the software has useful features, the charting and documentation process could be more user-friendly, streamlined, and efficient. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Due to cost and issues with the company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lance L. Business Manager Hospital & Health Care ### "CareStack for the WIN! CareStack > Other PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 Overall our experience with CareStack has been positive. If you encounter any issues support is ready and willing to help. The onboarding team has been awesome at troubleshooting our unique scenarios. Pros CareStack identified the issues with other practice management software and corrected them. CareStack is a powerhouse and the user interface works great for our multi-location/multi-specialty practice. CareStack makes patient management a breeze. Cons What I have liked least about CareStack is getting to know the software. While CareStack University and the videos are great. Finding the time to watch them presents a problem. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) We we told the software we were previously using was no longer going to be supported and maintained. We used it as an opportunity to make an upgrade. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Denticon](https://www.capterra.com/p/35009/Denticon/) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reasons for choosing CareStack We selected CareStack because it checked all of the boxes we were looking for in a PMS. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Trisha W. Manager Hospital & Health Care ### "Overall positive " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 3, 2026 Our overall experience has been positive. We did a fast and furious onboarding with short training sessions, but our onboarding team was fantastic and led us to the right place when we struggled. Pros I like that it has many checks and balances in place to be sure things are completed correctly. It helps to be sure no fraud as occurred. Cons I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) We were looking to go cloud based to allow for more at home flexibility Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WC Whitney C. Revenue Cycle Manager Hospital & Health Care ### "revenue cycle manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2026 overall the experience has been really good. The onboarding process was really easy. I was worried about the switch from our old system to Carestack, but they made the transition smooth. Pros The amount of reports and kpis views that is available. The different types allows us insight on how well our buisness is doing. Cons sometimes support takes a while to get back to you on things that can't be fixed immediately. Which I understand somethings take time. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) We are a growing practice that needed a cloud based software in order to see patients across the group that were traveling to our other offices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Michelle V. Clinical Manager Health, Wellness and Fitness ### "Carestack Transition" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 We recently made the switch to CareStack, and it's been a pretty smooth transition, especially considering we have a team of 50+ people across multiple locations. Huge thank you to \[sensitive content hidden\] for making the process as seamless as possible and always being there to help. The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Overall, we've been really happy with CareStack and truly appreciate the support we've received from the entire team. Pros The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Cons The initial transition was a little overwhelming because of the size of our team and the number of workflows we needed to set up, but the implementation and support teams made the process much easier. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Ending customer support by the software company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Aleida L. Dental Health, Wellness and Fitness ### "CareStack Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Pros We recently switched from Dentrix Enterprise to CareStack, and the transition has been a great experience. The support team has been exceptional—always available to answer our questions and provide guidance whenever we needed it. \[sensitive content hidden\] walked us through every step of the process with patience, professionalism, and genuine support. Their dedication made the transition smooth and stress-free. We truly appreciate their outstanding service and would highly recommend CareStack to any practice considering a change. Cons Honestly, there wasn't anything I liked least. The transition was smooth, and the support team was responsive, knowledgeable, and helpful throughout the entire process. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) They were stopping their support and we added an orthodontist to our practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Salome T. Manager Hospital & Health Care ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Our practice switched to CareStack this year and the transition team (Caroline, Ayisha, and Ananya) were fantastic to work with! So far we are really liking the software for our multi-specialty, multi-location practice! Pros Our office switched from Dentrix Enterprise to CareStack this year and so far we really love the additional features. It is much more up-to-date and has a lot of automatic checks that our old software didn't. Cons There are a few features I still wish we could customize, but they aren't a big deal. - for example we would love to be able to customize the exclusions and limitations section to remove or add codes. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Dentrix is discontinuing support for Enterprise in 2027. Also, our practice was adding additional specialties like orthodontics and we appreciated that CareStack handles Ortho along with general/pediatrics. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Denticon](https://www.capterra.com/p/35009/Denticon/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack The orthodontic integration was a HUGE plus for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Leslie M. Insurance Hospital & Health Care ### "Great System Once You Learn It" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2026 Overall, CareStack has been a great practice management system. There is a bit of a learning curve at first because of its many features, but once you become familiar with it, it's very effective. Pros What I like about CareStack is how it keeps track of insurance claims from submission through payment. Cons What I like least about CareStack is that some workflows require too many steps to complete a single task. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) I am not sure why we made the switch. Practice came under new ownership so probably just preference of the new owner Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Nancy M. Treatment Coordinator Hospital & Health Care ### "Katranji and Nemeth Periodontics " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 14, 2026 Once you get over the learning phase and becoming more comfortable with the platform, CareStack offers many endless opportunities in helping the office flourish. Pros What I like most about CareStack is the all-in-one platform feature. It eliminates the use of multiple subscriptions by allowing access to patient correspondence, clinical charting, scheduling, and insurance from one platform. Cons What I liked least about CareStack was the transition and migration. There were a couple hiccups that could have gone smoother transitioning from Dentrix to CareStack. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Doctor was interested in a cloud based platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/176206/CareStack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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