# CareStack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CareStack Software - reviews, pricing plans, popular comparisons to other Dental products and more. Source: https://www.capterra.com/p/176206/CareStack --- # CareStack Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareStack ## What is CareStack? CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. Book free demo: https://carestack.com/lp/dental-software-capterra ## What is CareStack used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 206 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $698 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Dental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareStack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.carestack.com&name=CareStack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareStack 4.8 (206) VS. [4.4 (82)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting Price $698 Per User, Per Month Starting Price $189 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (206) Ease Of Use 4.5 (82) Value For Money 4.7 (193) Value For Money 4.2 (73) Customer Service 4.8 (200) Customer Service 4.5 (77) ## CareStack alternatives Highest Rated [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (118)](https://www.capterra.com/p/35009/Denticon/reviews/) Starting price $750.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) ## FAQs about CareStack Overview ### What problems does CareStack solve? CareStack solves fragmented dental practice workflows by unifying scheduling, billing, insurance verification, charting, patient communication, payments, and reporting in one cloud platform. It reduces front-desk bottlenecks, manual follow-up, claim errors, and tool switching. Dental office managers, billing teams, clinicians, and multi-location practices benefit most from smoother operations and better visibility. Answer based on 172 reviews Overview ### Which roles and teams benefit most from CareStack? CareStack is most used by dental practice administrators, office managers, and operations leaders who oversee scheduling, front-desk coordination, billing, and multi-location performance. Dentists, oral surgeons, hygienists, and assistants rely on it for clinical documentation and patient workflows, while owners and financial teams use reporting, revenue cycle, and insurance tools to manage growth. Answer based on 205 reviews Overview ### What company size and industries is CareStack built for? CareStack serves small dental businesses in healthcare, with 99% of reviewers from small businesses and 37% in Hospital & Health Care. It is built for multi-site group dental practices, DSOs, solo practices, and startups in the US, with additional use across Medical Practice at 36% and Health, Wellness and Fitness at 21%, mainly for dental use. Answer based on 205 reviews Features and Usability ### What are the key features of CareStack? CareStack includes core dental practice management features like appointment scheduling, billing, charting, treatment planning, and patient records, plus differentiators such as patient portal access, SMS and email reminders, online booking, claims management, and customizable reporting. Reviewers also frequently mention its integrated patient communication tools and cloud-based access. Answer based on 134 reviews Integrations ### Which third-party tools and platforms does CareStack integrate with? CareStack integrates with Apteryx XVWeb, BluePay, Pearl, and SOTA Cloud, with reviewer mentions centered on imaging, payments, and diagnostics. Official catalog integrations also include Apteryx Imaging, Birdeye, Change Healthcare Platform, DoseSpot, LogMeIn, Overjet, Plivo, RingCX, and SWELLEnterprise, covering communications, imaging, and practice operations. Answer based on 15 reviews Getting Started and Support ### How easy is it to onboard and train a team on CareStack? CareStack offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say front-office staff and general users often get comfortable fairly quickly with responsive trainers and follow-up support, while admins and teams switching from older systems usually need more time, especially for billing, reporting, and ledger workflows. Answer based on 49 reviews Getting Started and Support ### What customer support options does CareStack offer, and how do users rate the experience? CareStack offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and strong during onboarding, training, and issue resolution, especially through chat. Some report uneven agent knowledge, occasional ticket delays, and a learning curve that can make support interactions feel inconsistent. Answer based on 134 reviews Features and Usability ### Is CareStack easy to use for a dental office? CareStack feels easy to use for many dental offices once staff complete training and learn the system layout. Front-desk teams and practice managers like having scheduling, billing, forms, and patient data in one place, though some users find the ledger, insurance workflows, and extra clicks confusing at first. Answer based on 78 reviews Features and Usability ### How well does CareStack handle reporting? CareStack gives dental practices detailed reporting with easy access to key metrics, exports, and operational insights. Practice managers and multi-location teams value the range of report options and analytics, though some offices find reporting harder to learn, split across multiple views, or less intuitive for standard daily summaries. Answer based on 35 reviews ## Who uses CareStack? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 141 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 141 reviews Administrative 53% Administrative 53% Health & Medical 28% Marketing 1% Finance & Accounting 1% Others 16% Top industries Based on 141 reviews Medical Practice 43% Hospital & Health Care 33% Health, Wellness and Fitness 20% Mental Health Care 2% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Treatment Planning 4.6 (139) 86.33% of 139 reviewers that rated this feature as important or highly important It gives you an easy way to link charting, imaging, and billing, while supporting clear patient communication. Some reviewers find the drag-and-drop and care panel helpful, but others say too many steps and lack of shortcuts slow down routine workflows. Charting 4.7 (129) 84.50% of 129 reviewers that rated this feature as important or highly important With this capability, you get customizable templates, quick note entry, and a user-friendly interface that streamlines documentation. Reviewers appreciate the efficiency, easy navigation, and ability to tailor charting, though some mention visual clutter and minor usability issues in specialty practices. Claims Management 4.5 (120) 87.50% of 120 reviewers that rated this feature as important or highly important CareStack offers integrated claims processing, letting you submit, track, and reconcile claims in one place. Users think the dashboard and filtering options are helpful and user-friendly, though some mention extra steps for attachments and limited integration with Dental Exchange. Appointment Management 4.7 (137) 83.21% of 137 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Patient Records Management 4.7 (121) 87.60% of 121 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Dental Practice Management 4.8 (115) 87.83% of 115 reviewers that rated this feature as important or highly important Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. CareStack 66 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar With this capability, you get customizable templates, quick note entry, and a user-friendly interface that streamlines documentation. Reviewers appreciate the efficiency, easy navigation, and ability to tailor charting, though some mention visual clutter and minor usability issues in specialty practices. CareStack offers integrated claims processing, letting you submit, track, and reconcile claims in one place. Users think the dashboard and filtering options are helpful and user-friendly, though some mention extra steps for attachments and limited integration with Dental Exchange. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Create and securely store digital patient records Intended to be used by dental practices Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Electronic orthodontic records of patients created and stored digitally Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details A chart utilized by dental care professional to write and record oral and periodontal health or disease Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes It gives you an easy way to link charting, imaging, and billing, while supporting clear patient communication. Some reviewers find the drag-and-drop and care panel helpful, but others say too many steps and lack of shortcuts slow down routine workflows. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Voice recording and storing Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 4.7 (206) 4.7 Based on 206 reviews ## Pricing Value for money 4.7 (193) Free Trial Free Version Basic $698.00 Per User,Per Month Value for money 4.7 (193) 4.7 Based on 193 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SOTA Cloud](https://www.capterra.com/p/129577/Cliosoft/)[ LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[ DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[ Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/)[ SWELLEnterprise](https://www.capterra.com/p/170220/SWELLEnterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (200) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (200) 4.8 Based on 200 reviews ## User reviews Overall rating 4.8 Based on 206 reviews Filter by rating 5(172) 4(28) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent LH Lance H. Periodontist Owner Health, Wellness and Fitness ### "Would recommend to other dental practices - especially specialties" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2026 Pros Very easy to use and the layout is convenient. I also like how much we can dive into the software and operational reports Cons I don't like that a code has to be attached to every transaction. We take pre-payments and give refunds and I am not able to take an account into negative where as other EMS I can Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kaci C. Insurance and treatment coordinator Hospital & Health Care ### "Efficient and User-Friendly Practice Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 26, 2026 My overall experience using CareStack has been very positive. The platform is user-friendly and helps streamline daily workflows efficiently. I particularly appreciate how different features such as scheduling, patient management, billing, and communication are integrated into one system, making tasks more organized and convenient. While there is always something new to learn with any advanced platform, the experience has been smooth overall, and I continue to discover useful features that improve productivity and efficiency. Pros What I liked most about CareStack was its all-in-one platform approach and the emphasis on streamlining dental practice operations. The software integrates scheduling, billing, patient communication, treatment planning, and analytics into a single system, which helps improve efficiency and reduce administrative workload. I also appreciated the company’s focus on innovation, customer support, and creating solutions that genuinely improve both staff productivity and patient experience. Additionally, the collaborative work culture and fast-paced environment make it a great place for professional growth and learning. Cons I don’t have any major concerns about CareStack at this point. Every challenge has been an opportunity to learn new skills and improve knowledge on the system. The simplicity encourages continuous learning, which I see as a positive experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Amber H. Clinical Manager Health, Wellness and Fitness ### "Amazing group to work with!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 My overall experience with Carestack has been really positive. Its easy to use, helps keep everything organized, and makes daily practice management much smoother. Overall, its been a reliable and efficient solution for our team. Pros CareStack has been an excellent all-in-one solution for managing our Periodontal practice. The platform is very user-friendly and makes patient management, scheduling, treatment planning, and billing much more efficient. I especially appreciate how everything is cloud-based, allowing easy access from anywhere while maintaining strong security features. The customer support team has also been responsive and helpful whenever we needed assistance, and the support access options make it easy to get issues resolved quickly. Overall, CareStack provides great value for money because it combines multiple tools into one streamlined system, helping our office save time and improve workflow efficiency. Cons While CareStack offers many powerful features, there can be a learning curve when first implementing the system because of how comprehensive it is. Some customization options and reports can also take time to fully understand. Occasionally, updates or new features may require additional staff training to ensure everyone is using the platform efficiently. However, once the team becomes familiar with the system, it works very well overall. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) The need for Cloud base system to use with our satellite office. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brieona F. Operations Manager Health, Wellness and Fitness ### "Great Support and Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2026 \[sensitive content hidden\] have been great to work with! They have helped walk us through the whole conversion process and have really simplified the workflows for us. Very prompt and the one-on-one training with them has been great! Pros It has simplified our workflow so much as a periodontal office. We LOVE the referral hub and the ease of interoffice communication! Cons You can get to things in many different ways which can be tricky sometimes but overall it can also be helpful Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) We wanted a cloud based electronic health system Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack Better value for what we were getting and had more people recommend it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Mauricio F. General Dentistry Hospital & Health Care ### "Carestack sucess" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Our practice switched to CareStack in January of this year, and it has truly been one of the best decisions we’ve made. From day one, the software has made our workflow more efficient, organized, and much easier for our team to manage. Everything from scheduling to patient communication feels smoother and more streamlined. What really stands out is the customer service. The CareStack team has been incredibly responsive, helpful, and supportive whenever we’ve had questions or needed assistance. It’s clear they genuinely care about helping practices succeed. Overall, CareStack has improved both our daily operations and our patient experience. We highly recommend it to any dental practice looking for a modern, user-friendly software solution with outstanding support. Pros User Friendly for all our staff and the availability for our patients to have access to there portal. Also, the security of knowing everything is backed up by there cloud makes it a lot less overwhelming of backing up your data yourself. Cons Overall it is great, it is a lot to learn but they have really knowledgeable staff to help you through the process. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) It was to outdated and it was not report friendly when you wanted specifics. Alternatives considered [Sensei Cloud](https://www.capterra.com/p/237155/Sensei-Cloud/) Reasons for choosing CareStack The owner of the practice was impressed overall with the product. He also loved that all the third party software's you need are implemented directly through care stack. We do not need so many different subscriptions. Also, the cloud is one of the most important reasons we switched as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pam M. Office Manager Medical Practice ### "CareStack a great dental software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 We are very pleased with CareStack software. The support team and \[sensitive content hidden\] our account manager are just the best. The ease of use and updates are always making day to day tasks easier. Pros Carestack has been such an improvement over our last software. The ease of use getting daily stats and reports has made improved our daily routines. Cons Problems with Tigerview xray software. Although the support team was always there to help, we are switching over to their new Aeka software. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Lack of customer support and no communication with the clearing house. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jennifer G. Manager Medical Practice ### "Excellent dental software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 CareStack is often described as a powerful, all-in-one system that improves organization and scalability, but it may require adjustment time and patience before teams feel fully comfortable with its workflow. Pros What I like most about CareStack is how everything is integrated into one cloud-based platform. It makes scheduling, billing, insurance verification, patient communication, and reporting much more organized and accessible from anywhere. The automation tools and real-time reporting help improve efficiency, while the cloud system reduces IT issues and makes daily workflows easier to manage. It’s especially helpful for practices looking to streamline operations and grow efficiently. Cons My least favorite thing about CareStack is that some workflows can feel overly complicated and require too many clicks, especially for ERA processing, insurance tasks, and certain clinical functions. While the software is powerful and feature-rich, there can be a steep learning curve for new staff, and some daily tasks are not as intuitive or fast as other dental systems. However, its cloud-based features, reporting tools, and overall integration still make it a strong platform for managing a modern dental practice. Switched from [MacPractice DDS](https://www.capterra.com/p/77176/MacPractice-DDS/) We switched from MacPractice to CareStack because we needed a more modern, cloud-based system that could better support growth, efficiency, and multi-location management. MacPractice worked well for a more traditional, Mac-based setup, but as our practice expanded, we started running into limitations with remote access, centralized reporting, and workflow integration. CareStack offered an all-in-one platform that combines scheduling, billing, insurance, patient communication, and analytics in one system, which helped reduce the need for multiple add-ons and improved overall organization. The transition did come with a learning curve, but the automation tools, cloud accessibility, and stronger management features made it a better long-term fit for our evolving practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Donna G. Practice Administrator Hospital & Health Care ### "CareStack - Exceeding Expectations with Each Encounter" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2026 From our demo, to the sales process, prep for conversion, implementation, go live, and on-going support, CareStack has exceeded my expectations. Implementation and training is a well thought out process. Our weekly post implementation calls were invaluable. CareStack made the conversion from Dentrix as pain-free as possible. We had multiple avenues to receive support - and received it quickly! My team has told me that they can't ever imagine going back to Dentrix after using CareStack. We have integrated VoiceStack and CS Pay. We love that phone calls are recorded and transcribed in real time, then summarized and saved to the patient's chart. CS is flexible and their analytics give me so much insight into my practice. The AI component of the X-Ray module is definitely worth the cost. It pays for itself repeatedly by increasing patient treatment acceptance through the education and visuals it provides. We honestly highly recommend CareStack - a rare gem of a company that is invested in their clients' success. Pros The well thought out implementation process and support. The weekly calls during and post-implementation. Always being able to get support. Having one company to deal with for PMS, patient engagement, analytics, AI for X-ray, phones, and merchant services. The flexibility of reports. Data conversion. Cons The learning curve, but that would be with anything new. There currently isn't a report that will give me a provider's production per hour and when using CS Pay, you have to deduct the merchant fees daily in your accounting software in order to reconcile with the bank account. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) To consolidate my PMS, Phones, Patient engagement, AI (x-rays) and analytics Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack The way CS migrates the data from the previous PMS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Charles F. Office Manager Hospital & Health Care ### "Great All-in-One Secure Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2026 The biggest reason we stayed with CareStack and what truly made the difference for us was our CSM, Brandy. She has been absolutely wonderful throughout this process and truly became the make-or-break factor in helping us get the software working for our office. Having someone responsive, knowledgeable, patient, and genuinely invested in our success made all the difference during the challenging moments. While it was definitely a bumpy ride some days, we are genuinely happy we made the switch from Eaglesoft to CareStack and are excited to continue enhancing our systems and processes to fully take advantage of everything the platform can do for our practice. Pros Once we pushed through the difficult onboarding phase and really started learning the platform, we began to see why so many growing practices are moving to CareStack. The reporting, insurance workflows, patient communication tools, analytics, customization, and overall integration of everything into one system have significantly improved our efficiency and visibility across the practice. We continue to discover new tools and workflows that help us improve every day. Cons Click redundancy and Implementation. After many years on Eaglesoft, making the switch to CareStack was a huge decision for our practice and honestly, not always an easy one. The implementation and live launch were definitely rocky at times, and there were days where we questioned if we made the right move. Like many others have mentioned in reviews, there is absolutely a learning curve when transitioning into such a robust, all-in-one cloud-based system. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) All In One solution, consolidate billing, integrate AI, and become more efficient and growth. Alternatives considered [Fuse](https://www.capterra.com/p/230855/Fuse-Dental-Practice-Management-Software/) Reasons for choosing CareStack Because it was a better All in One solution and reliability and features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Katelynn R. Office Staff Medical Practice ### "We love CareStack!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Pros What I like about CareStack is how easy it is to use and how it keeps everything organized in one place. It makes scheduling, patient communication, billing, and reporting much more efficient, while also improving the overall patient experience. Cons The only thing I would like to see improved is printing a schedule on 1 page instead of two. Nothing else! Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) We wanted cloud based software, more user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176206/CareStack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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