--- title: "CareStack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareStack Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/176206/CareStack/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # CareStack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareStack ## What is CareStack? CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. Book free demo: https://carestack.com/lp/dental-software-capterra ## What is CareStack used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 223 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $698 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Dental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareStack?[Manage this product listing](https://www.g2.com/products/carestack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareStack 4.8 (223) VS. [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting Price $698 Per User, Per Month Starting Price $400 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (223) Ease Of Use 4.6 (304) Value For Money 4.7 (208) Value For Money 4.6 (299) Customer Service 4.8 (217) Customer Service 4.8 (303) ## CareStack alternatives [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (83)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Adit](https://www.capterra.com/p/208534/Adit/) [4.7 (304)](https://www.capterra.com/p/208534/Adit/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208534/Adit/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98688/Curve-Dental-Hero/) [View all alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) ## FAQs about CareStack Overview ### What problems does CareStack solve? CareStack solves fragmented dental-office workflows by combining appointment scheduling, charting, treatment planning, insurance claims, billing, and patient messaging in one cloud system. Its reporting and analytics address limited visibility into collections, treatment acceptance, and operational performance. Front-office teams, practice managers, dentists, and multi-location dental groups benefit most from coordinated daily operations and remote access. Answer based on 127 reviews Overview ### Which roles and teams benefit most from CareStack? CareStack is most used by dental office and practice managers, who oversee scheduling, patient records, billing, and daily administrative work. Dentists, oral surgeons, hygienists, and dental assistants use it to coordinate clinical documentation and patient care. Owners, operations leaders, and financial coordinators monitor practice performance, collections, and revenue-cycle processes. Answer based on 223 reviews Overview ### What company size and industries is CareStack built for? CareStack is for small dental practices, with 99% of reviewers from small businesses, including multi-site groups, DSOs, solo practices, and startups in the US. Its reviewers primarily work in Hospital & Health Care (39%), Medical Practice (34%), and Health, Wellness and Fitness (21%), most commonly for dental use cases (67%). Answer based on 223 reviews Features and Usability ### What are the key features of CareStack? CareStack includes treatment planning with explosion codes, clinical charting and CareNotes, claims management for submitting attachments and checking claim status, and patient records management. Appointment management and scheduling support booking, moving, confirming, and tracking visits across locations. Billing tools include patient portal payments and text-to-pay. It also covers HIPAA Compliant. Answer based on 53 reviews Integrations ### Which third-party tools and platforms does CareStack integrate with? CareStack integrates with 9 third-party tools, including Apteryx XVWeb for imaging, Birdeye and SWELLEnterprise for patient engagement, DoseSpot for e-prescribing, LogMeIn for remote access, Overjet for dental AI analysis, Plivo and RingCX for communications, and SOTA Cloud for cloud-based practice connectivity. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on CareStack? CareStack offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that staff can learn routine workflows quickly with guided training, while administrators and teams migrating from legacy systems need more time for reporting, billing, configuration, and the initial transition. Ongoing support and follow-up sessions help teams build confidence. Answer based on 56 reviews Getting Started and Support ### What customer support options does CareStack offer, and how do users rate the experience? CareStack offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users commonly describe support as responsive, patient, and helpful during onboarding and daily troubleshooting, with chat resolving minor questions quickly. Some report inconsistent agent knowledge, delays on complex tickets, and difficulty obtaining timely follow-ups. Answer based on 145 reviews Features and Usability ### Is CareStack easy to use for dental office staff? CareStack provides an approachable all-in-one dental workflow, although ledger and treatment tasks can require extra guidance. Dental office teams often find scheduling, forms, and daily navigation easy after onboarding, while new staff may face a learning curve. Multiple routes to features, insurance posting language, and detailed treatment planning can create confusion or extra clicks. Answer based on 81 reviews Features and Usability ### How good are CareStack’s reporting features? CareStack offers detailed, accessible dental practice reports for tracking operations, though some financial reporting needs refinement. Practice managers value report variety, exports, analytics, and visibility into daily metrics, accounts receivable, and treatment acceptance. However, teams may need training to locate the right report, combine data, interpret accounting terms, or produce certain end-of-day and multi-location summaries. Answer based on 36 reviews ## Who uses CareStack? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,648 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) CareStack supports all three features that reviewers identify as most important: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver more consistent service and keep daily operations running smoothly. Patient Records Management 4.7 (125) 88.00% of 125 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Treatment Planning 4.6 (150) 87.33% of 150 reviewers that rated this feature as important or highly important It gives you an efficient way to link charting, imaging, and billing for seamless treatment planning. Some reviewers find it easy to set up, modify, and present plans, while others say excessive steps and lack of shortcuts can slow down routine workflows. Appointment Management 4.7 (147) 84.35% of 147 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.6 (43) 69.77% of 43 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Claims Management 4.6 (128) 88.28% of 128 reviewers that rated this feature as important or highly important CareStack offers a streamlined claims management process, letting you submit, track, and reconcile claims within one system. Users think the dashboard and filtering are helpful, and appreciate integrated claim submission, though some mention electronic attachments can be cumbersome and integration with Dental Exchange is limited. Charting 4.7 (142) 85.92% of 142 reviewers that rated this feature as important or highly important With this capability, you can quickly and efficiently document patient care using customizable templates and color coding. Reviewers appreciate the user-friendly interface, easy navigation, and time-saving tools, though some mention visual clutter and specialty practices finding certain options unnecessary. CareStack 66 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar With this capability, you can quickly and efficiently document patient care using customizable templates and color coding. Reviewers appreciate the user-friendly interface, easy navigation, and time-saving tools, though some mention visual clutter and specialty practices finding certain options unnecessary. CareStack offers a streamlined claims management process, letting you submit, track, and reconcile claims within one system. Users think the dashboard and filtering are helpful, and appreciate integrated claim submission, though some mention electronic attachments can be cumbersome and integration with Dental Exchange is limited. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Create and securely store digital patient records Intended to be used by dental practices Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Electronic orthodontic records of patients created and stored digitally Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details A chart utilized by dental care professional to write and record oral and periodontal health or disease Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes It gives you an efficient way to link charting, imaging, and billing for seamless treatment planning. Some reviewers find it easy to set up, modify, and present plans, while others say excessive steps and lack of shortcuts can slow down routine workflows. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Voice recording and storing Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 4.7 (223) 4.7 Based on 223 reviews ## Pricing Value for money 4.7 (208) Free Trial Free Version Basic $698.00 Per User,Per Month Value for money 4.7 (208) 4.7 Based on 208 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SOTA Cloud](https://www.capterra.com/p/129577/Cliosoft/)[ LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[ DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[ Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/)[ SWELLEnterprise](https://www.capterra.com/p/170220/SWELLEnterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (217) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (217) 4.8 Based on 217 reviews ## User reviews Overall rating 4.8 Based on 223 reviews Filter by rating 5(185) 4(32) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent KH Kay H. Office Manager Facilities Services ### "Champions Dentistry PLLC Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2026 I am glad that I cleaned up our other software before going live, that helped with the transition and I did not have to worry about going back to check the things that were moving over. Brandy and Sury were great with training, very knowledgeable, they know their stuff. Online support has been great as well as the resource center. Pros ease of claim attachments and notes. With a learning curve integrations were easy. Very overwhelming at first; lot's of preparing before going live but we did get the green light on the first try! YAY team Cons I am a hands on learner, some of the training went very quickly. But Brandy and I worked that out, we made a great team. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) better reporting, claims, insurance verification, patient portal, online forms, prescriptions .....there were tons of reasons and it is all in one place, not having to go to multiple outside resources, like Dose Spot, claims Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JB Jessica B. Project Director Hospital & Health Care ### "Great system for detailed treatment plans and correct copays" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 12, 2026 I have enjoyed working with my direct rep. She brings everything to the table and doesn't sugar coat it. She is dependable and answers my questions quickly. We are still new to CareStack but i do believe we have made the right choice in our PMS it's just a lot different from Dentrix Enterprise and is going to take some time to get used to. I expected this. Pros I like the insurance side of it. Being able to attach fee schedules at the carrier level for specialties and bringing all of our patients to one clinic. Once we get it all set up, I look forward to seeing accurate tx plans and copays. Cons I have tough times with the customer support. Sometimes i get someone who is very knowledgeable and other times it is a long process for something that seems very simple. On the phone, almost everyone is foreign and hard to understand. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) They are sunsetting the program next year. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Oryx Dental Software](https://www.capterra.com/p/10025693/Oryx-Dental-Software/) [Denticon](https://www.capterra.com/p/35009/Denticon/) [ThriveCloud](https://www.capterra.com/p/10009733/ThriveCloud/) [iDentalSoft](https://www.capterra.com/p/148958/iDentalSoft/) Reasons for choosing CareStack It had everything we wanted in one place. We did not want to have multiple vendors as others require. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CZ Chuck Z. Director of Operations Hospital & Health Care ### "Dental Practice Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2026 What stands out most is that CareStack's commitment didn't end at launch. Their continued follow-up and support demonstrate a genuine partnership and commitment to our success. Pros From pre-launch preparation to go-live training and post-launch support, the CareStack team has been outstanding. Their professionalism, responsiveness, and hands-on approach helped our staff navigate the transition and work through challenges with confidence. Cons Not much, I would say that while logged in and leaving patient notes and if another provider wanted to add notes to the same patient chart, they had to log out the previous provider and then login under their credentials. It would be nice if they could switch providers without having to log out. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Looking for a clould-based solution to dental practice management. It was imperative for a multipractice operation. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reasons for choosing CareStack We interviewed users of multiple software users and the recurring theme was the support that CareStack provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Akintoye O. operating managers Medical Practice ### "great onboarding process" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 6, 2026 Pretty good. I do not regret my deceision adopting carestack and voicestack. We looking at growing. Pros Very innovated and constantly improving. Rachel my trainer was a highlight. I appreciate her attention to detail. Cons Change is happening so fast that there are often technical issues. The issues are handled quickly. There are alot of exciting change coming. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reasons for choosing CareStack treatment planning software; the ability to change is great. We look forward to mastering the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KE Katie E. Office Mananger Medical Practice ### "Choose Carestack you wont regret it!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2026 Our onboarding was great, the team that keeps up even after you have on boarded was wonderful in helping you build resources for the office to make sure we were hitting markers and getting to build out KPI with Practice analytics has been a great tool Pros Reporting- this software has every report you can thing of also the Practice analytics makes for easy KPI tracking Cons Posting insurance payments takes time and almost as if you are completing the task 2 and sometimes 3 times. Between posting a receipt, running a card payment, and dispersing the payment Switched from [Fuse](https://www.capterra.com/p/230855/Fuse-Dental-Practice-Management-Software/) Fuse was not working properly, along with that we had 4 outsourced software's, carestack has it all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Angela S. Office Manager Hospital & Health Care ### "User friendly and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 We have been extremely pleased with our decision to transition to CareStack. \[sensitive content hidden\] have been a blessing to work with. The transition process had no hiccups and the training was very thorough. We felt ready when we went live and the recurring post go-live meetings have been very helpful. CareStack is very user friendly and provides so many options to improve workflows and be efficient. Pros The wide variety of capabilities to be efficient has greatly improved our workflow. Being able to text to pay from the insurance payment window helps with AR as you go, the ease of the integration of CSPay into CareStack to take payments is so nice, and the different calendar view options have been very helpful. Cons The reporting has been a bit difficult to understand and adapt to. Learning to get the KPIs we are used to on a dashboard and not printing a report at the end of each day has been a bit challenging but with Mariann's help we are getting there! Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Dentrix was outdated and not fulfilling our needs. Alternatives considered [Denticon](https://www.capterra.com/p/35009/Denticon/) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack The demo felt like exactly what we needed and \[sensitive content hidden\] was very supportive and responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ana L. Surgical Assistant Hospital & Health Care ### "An asset to the productivity of our office " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2026 Pros The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). Cons The fact that there is multiple different ways to get to the same place. If it were condensed into a single consistent path I believe that would be more efficient and quicker to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lucas W. Dental assistant Cosmetics ### "CareStack AAD" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 8, 2026 Easy charting and useful features, but navigation can be confusing and time-consuming to learn in the early stages. Pros I have had a very positive experience using this dental software for notes, charting, and managing patient information. One of the biggest advantages is how easy it makes documenting appointments and keeping patient records organized. The charting features are straightforward to use, which allows information to be entered quickly and accurately without making the process feel complicated. Another major benefit is how the software helps streamline the overall workflow of the dental office. Having patient information, treatment notes, dental charts, and other important records all in one place makes it easier for the dental team to stay organized and communicate with one another. It also makes it simple to review a patient's history and previous treatment before or during an appointment. The software is especially helpful for dental assistants because it makes taking notes and updating charts more efficient. Overall, it is user-friendly, organized, and helps save time while maintaining accurate patient documentation. I would recommend it to dental offices looking for a reliable and efficient way to manage their clinical notes and charting. Cons One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between different parts of a patient’s chart can sometimes be inconvenient, making it harder to quickly find specific information during a busy appointment. Overall, while the software has useful features, the charting and documentation process could be more user-friendly, streamlined, and efficient. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Due to cost and issues with the company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lance L. Business Manager Hospital & Health Care ### "CareStack for the WIN! CareStack > Other PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 Overall our experience with CareStack has been positive. If you encounter any issues support is ready and willing to help. The onboarding team has been awesome at troubleshooting our unique scenarios. Pros CareStack identified the issues with other practice management software and corrected them. CareStack is a powerhouse and the user interface works great for our multi-location/multi-specialty practice. CareStack makes patient management a breeze. Cons What I have liked least about CareStack is getting to know the software. While CareStack University and the videos are great. Finding the time to watch them presents a problem. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) We we told the software we were previously using was no longer going to be supported and maintained. We used it as an opportunity to make an upgrade. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Denticon](https://www.capterra.com/p/35009/Denticon/) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reasons for choosing CareStack We selected CareStack because it checked all of the boxes we were looking for in a PMS. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Trisha W. Manager Hospital & Health Care ### "Overall positive " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 3, 2026 Our overall experience has been positive. We did a fast and furious onboarding with short training sessions, but our onboarding team was fantastic and led us to the right place when we struggled. Pros I like that it has many checks and balances in place to be sure things are completed correctly. It helps to be sure no fraud as occurred. Cons I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) We were looking to go cloud based to allow for more at home flexibility Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/176206/CareStack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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