# CareStack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CareStack Software - reviews, pricing plans, popular comparisons to other Dental products and more. Source: https://www.capterra.com/p/176206/CareStack/pricing --- # CareStack Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareStack ## What is CareStack? CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. Book free demo: https://carestack.com/lp/dental-software-capterra ## What is CareStack used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/) Overall rating Based on 188 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $698 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareStack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.carestack.com&name=CareStack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareStack 4.8 (188) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price $698 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (188) Ease Of Use 4.4 (261) Value For Money 4.7 (175) Value For Money 4.3 (256) Customer Service 4.8 (182) Customer Service 4.5 (260) ## CareStack alternatives Highest Rated [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $10.00 Per User, Per Month [4.5 (81)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting price $295.00 Per User, Per Month [4.6 (46)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) ## Who uses CareStack? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Treatment Planning 4.6 (126) 84.92% of 126 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Appointment Management 4.8 (125) 82.40% of 125 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Charting 4.7 (118) 83.05% of 118 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management 4.5 (109) 87.16% of 109 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Patient Records Management 4.7 (109) 86.24% of 109 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Dental Practice Management 4.8 (102) 87.25% of 102 reviewers that rated this feature as important or highly important Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. CareStack 66 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Create and securely store digital patient records Intended to be used by dental practices Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Electronic orthodontic records of patients created and stored digitally Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details A chart utilized by dental care professional to write and record oral and periodontal health or disease Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Voice recording and storing Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 4.7 (188) 4.7 Based on 188 reviews ## Pricing Value for money 4.7 (175) Free Trial Free Version Basic $698.00 Per User,Per Month Value for money 4.7 (175) 4.7 Based on 175 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SOTA Cloud](https://www.capterra.com/p/129577/Cliosoft/)[ LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[ DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[ Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/)[ SWELLEnterprise](https://www.capterra.com/p/170220/SWELLEnterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (182) 4.8 Based on 182 reviews ## User reviews Overall rating 4.8 Based on 188 reviews Filter by rating 5(157) 4(26) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent HM Hannah M. Office Manager Medical Practice ### "I recommend carestack!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 We started off a little rocky but once we were paired with \[sensitive content hidden\] , things started falling into place for us! Pros We love the text to pay feature. Insurance has been sooo much easier through carestack. There are so many cool tools and reports that i haven't even gotten into yet. Cons We are still pretty new to carestack and I feel like we have to use too many clicks for certain things in the clinical section. The first few weeks we would have benefited from learning from \[sensitive content hidden\] . Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) We needed something that was growing with the times. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Reasons for choosing CareStack Carestack has much more to offer under one platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Suzanne F. Insurance and AR-Dental Assistant Medical Practice ### "Great Job \[sensitive content hidden\] !!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 23, 2026 Overall Carestack is great. \[sensitive content hidden\] has been wonderful and patient. Once she became our trainer things really fell into place pretty quiclky for me. Pros \[sensitive content hidden\] was wonderful. I like how everything in Carestack is so streamlined and easy to work insurance once you know where to look for things. Cons I'll be honest, it was a bit rocky at the start. Our transition was not easy but once \[sensitive content hidden\] stepped in as our trainer things started to click Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) To be more up to date with Patient portal and payment options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Paula S. Office Manager Medical Practice ### "Very Happy with CareStack!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 9, 2026 Wonderful! If I ever can't figure anything out I just call there support number. It does not take lng to get an answer or they walk me through how to do what I am asking. Pros The implemenation specilist was wonderful. She made it so much easier with all of her knowledge of the software. Always had a quuck response and explained in a way that was easy to learn. Cons The billing statement were hard to decipher but there was an update and now I really like the new billing statements! Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) New Owners wanted Carestack they like it better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nikhal S. Dentist Health, Wellness and Fitness ### "Carestack Review Smile Solutions Canastota " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 \[sensitive content hidden\] was absolutely wonderful throughout the process of integrating our dental software with CareStack. She made what could have been a complicated transition feel seamless and organized from start to finish. \[sensitive content hidden\] worked closely with our office manager to answer every question and took the time to clearly explain each step to our team, making sure everyone felt comfortable with the new system. Her patience, knowledge, and responsiveness made a huge difference. We truly appreciate her support and professionalism and are grateful for how smoothly she helped make this integration happen. Pros I liked the all cloud based platform, the visuals of the software, the online booking and texting, the automated reminders built within the system and the automated text messages for reviews. Cons Billing was hard to understand and there was a large learning curve in the beginning. Felt like there was too many options and ways about doing things but was made easier once we had enough sessions with carestack employees. Only thing is knowledge of carestack was not uniform amongst their employees. Some knew about how to do things more than others. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) Other product was old and outdated. Was hard to navigate through and hard to understand. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Reasons for choosing CareStack Familiar with this product at another practice I worked at. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IM Ivana M. Office Manager Health, Wellness and Fitness ### "New to CareStack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Pros Very user friendly. Everything in is one spot no need for multiple sites. The team is very efficient in getting you set up and helpful for your success. Cons Due to being a web based system, there are times where it can take a few seconds to load. This is not a common issue but may arise at times. Alternatives considered [ORYX](https://www.capterra.com/p/129413/ORYX/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack Everything is under one umbrella. Easy to use, clear to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Courtney M. Office Manager Medical Practice ### "Exceptional Support from Start to Finish" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 10/10 We are absolutely thrilled with the support we’ve received from the entire team! Help from our amazing success manager \[sensitive content hidden\] has been exceptional. Always kind, incredibly responsive, and genuinely a joy to work with. Every question was met with patience and clarity, and the teams proactive guidance helped us get up and running quickly and confidently. We truly couldn’t have asked for a better partner in this process and are so grateful for their continued support! Pros Ease of finding KPIs that matter and help develop workflows that are useful to our practice. The overall organization from onboarding to analytics and account management, we never felt lost along the way. Cons Tickets. Although the team did communicate very quickly and was able to get most problems resolved. Also, treatment planning with dual and tertiary insurance. They rarely show the correct copay. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Not cloud based, and the doctors wanted more access to patients information and to see the health of the practice at all times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jasmine H. office manager surgical dental assistant. Health, Wellness and Fitness ### "Carestack review dental " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2026 Overall our team is pleased with what carestack has to offer, and look forward to seeing what new advancements they have to bring! Pros We love that it is very user friendly and easy to use. Support is prompt when needed and has lots of awesome features! Cons Some of our patients do struggle with the patient portal, and receiving their access codes. It can be a bit confusing for older patients. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) we wanted to be cloud based since we have multiple locations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cristy C. Billing Insurance Coordinator Medical Practice ### "Very good system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2026 My experience has been very good. I feel confident in my day to day tasks and am able to easily use the system. Pros The support. We could not have made it through the changes without the support from \[sensitive content hidden\] Cons The billing is a bit complex for patients to understand, I've had a number of calls spent explaining what is being shown. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) We needed something more updated. We wanted to take our practice to the next level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Penny F. Senior Operating system Hospital & Health Care ### "carestack 1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 Pros I have been working with CareStack for over 4 years, and the team is amazing—very professional and knowledgeable. The PMS offers comprehensive systems that enable practices to grow both internally and externally, making it an excellent solution for DSOs. Cons While no software is perfect, CareStack's responsive team ensures that any issues can be fixed or enhanced. This partnership approach allows both the PMS and dental practice to grow together. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) cloud base system, was more indicated for our Dso Alternatives considered [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack The Team in Carestack and system that had all requirements I need for our Dso Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Ashley S. Office Manager Medical Practice ### "Happy with transitioning to CareStack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Great. Even with the above complaint, the support team was still able to help us better understand and customize the information if needed Pros I am really happy with the ease of the transition from previous software. Plenty of help and support from CareStack team (Racquel) Cons Billing statements are complicated for patients to read. Patient ledger is difficult to follow along Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Outdated software, our practice was exceeding the functions. Needed updated softwares Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176206/CareStack/reviews/) Popular comparisons [Adit vs CareStack](https://www.capterra.com/compare/176206-208534/CareStack-vs-Adit)[Curve Dental vs CareStack](https://www.capterra.com/compare/98688-176206/Curve-Dental-Hero-vs-CareStack)[BestoSys vs CareStack](https://www.capterra.com/compare/144398-176206/Bestosys-vs-CareStack)[Practice-Web vs CareStack](https://www.capterra.com/compare/48192-176206/Practice-Web-Dental-vs-CareStack)[ABELDent vs CareStack](https://www.capterra.com/compare/60250-176206/ABELDent-vs-CareStack)[Sensei Cloud vs CareStack](https://www.capterra.com/compare/176206-237155/CareStack-vs-Sensei-Cloud)[Open Dental vs CareStack](https://www.capterra.com/compare/122350-176206/Open-Dental-vs-CareStack)[Eaglesoft vs CareStack](https://www.capterra.com/compare/60064-176206/EagleSoft-13-00-vs-CareStack) [Dentrix vs CareStack](https://www.capterra.com/compare/2329-176206/Dentrix-vs-CareStack)[RevenueWell vs CareStack](https://www.capterra.com/compare/160904-176206/RevenueWell-vs-CareStack)[iDentalSoft vs CareStack](https://www.capterra.com/compare/148958-176206/iDentalSoft-vs-CareStack)[Akitu One vs CareStack](https://www.capterra.com/compare/176206-248091/CareStack-vs-Akitu-One)[Cloud 9 Ortho vs CareStack](https://www.capterra.com/compare/176206-212426/CareStack-vs-Cloud-9-Ortho)[Denticon vs CareStack](https://www.capterra.com/compare/35009-176206/Denticon-vs-CareStack)[Yapi vs CareStack](https://www.capterra.com/compare/120854-176206/YAPI-vs-CareStack)[ClearDent vs CareStack](https://www.capterra.com/compare/60053-176206/ClearDent-vs-CareStack)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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