# Page 5 | CareStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is CareStack the right Dental solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176206/CareStack/reviews --- CareStack 4.8 (205) [View alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of CareStack ## Showing most helpful reviews Showing 101-125 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RM Rob M. Dentist Medical Practice Used the software for: Less than 6 months ### "Review of CS PMS" January 24, 2025 5.0 Overall I like it much better than other legacy softwares I have used. Pros The support from their team to learn how the PMS works was awesome. Cons I would organize things differently but once you use it enough it doesn't bother me as much. The program glitches sometimes and tasks will need to be repeated. Review Source AR Amy R. Business Manager Hospital & Health Care Used the software for: 6-12 months ### "Satisfied CareStack customer" December 19, 2024 5.0 Pros I like the ability to truly customize the software to work for our pediatric dental office, without having to create a bunch of modifications and work arounds. Cons It's still geared for general practices, not pediatric offices, but I have been pleased with CareStack's responsiveness to considering improvements for practices that operate like ours. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/)[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing CareStack Wanted a cloud-based product that had a proven track record of continuous improvement Review Source JE Jaimee E. Office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Would Recommend 10/10" December 10, 2024 5.0 I have had a great experience with CareStack. Even when we run into any hiccups they are quick to help and the streamlined interface is easy to use even when they have updates it is quick to get used to. The team and customer care is quick, friendly and efficient. I have no issues. Would recommend 10/10 Pros The ease of use and quick customer care responses when we have issues. We also utilize a lot of their team help and it has been a game changer. Cons CareStack is the only Dental software I have personally used ever and for the last 5 years. I have not had any issues . Review Source VR Verified Reviewer Manager Medical Practice Used the software for: 6-12 months ### "Satisfied Customer" January 9, 2025 5.0 There is many option with CareStack and I enjoyed how they broke it down to not overwhelm the team. Pros Team they provided. There was help for the start. Cons When the traing switch to zoom meetings. I always had to listen though my phone instead of the computer. Review Source KG Kristie G. Financial Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Awesome Software!" May 13, 2025 5.0 My experience with Carestack has been fantastic. The software is incredibly user-friendly, and having \[sensitive content hidden\] available to assist with any questions makes the experience even better. They don’t just leave you to navigate the new software on your own; they’re there to support you every step of the way, always ready to help whenever you need it. Highly recommend! Pros How user friendly it is and how you have a team behind you to help if you have questions Cons Nothing. I like it all. Its like said very user friendly. Review Source jM jordyn M. front office Health, Wellness and Fitness Used the software for: Less than 6 months ### "front desk" April 17, 2025 5.0 Carestack is very user friendly and easy to navigate. The support team for Carestack is absolutely amazing. Pros How user friendly the software is and how you can personalize the system to your own needs. Cons The technical glitches that happen every now and then. They are easily fixed with the help of the awesome support team. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Our dental partner recommended Carestack Review Source MD Monet D. Patient Coordinator Computer Software Used the software for: Less than 6 months ### "Wonderful!!" June 9, 2025 5.0 overall Care Stack has provided and extensive amount support with our practice we have had an amazing learning experience. Pros I liked that we a point of contact that could help or assist with any question or concern we may have encountered. Cons There's nothing that i least like about Care Stack. Care stack is an amazing Dental software. Highly recommend! Review Source NC Nan C. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Great! Would Recommended" December 6, 2024 5.0 Great! Would definitely recommend it to anyone considering a cloud based software. Pros It's cloud based and has routine updates. Cons Same issue with all digital software: It's easier to flip through paper to get a overview of a patient, but it takes more time to click on each note. Maybe with AI, there will be a summary feature down the road. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing CareStack Carestack was more user friendly in my opinion. Review Source JL Jeana L. Front Desk coordinator Medical Practice Used the software for: Less than 6 months ### "So Happy with the swicth!" March 19, 2025 5.0 Amazing! Everyone was so helpful and we had so much support during our transition! Pros How customizable it is and how easy it is designed to beeeeee Cons The insurance is more detailed than our office needs it to be, so it takes more time to get it inputted and completed. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Because Carestack is cloud based and customizable Review Source EG Elizabeth G. Front office Accounting Used the software for: 1-2 years ### "Carestack review " December 6, 2024 5.0 My experience with carestack so far is great. Pros I like that once you get the hang of it is easier and there a hotline to call to get help if needed. Cons That we have to type in and delete every code to app to an appointment instead of just pushing enter and then being able to enter the next code. Switched from [Asprodental](https://www.capterra.com/p/198778/Asprodental/) Office chose to make the switch to carestack Review Source LP Laneka P. Office Manger Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dentures and Family Dentistry Laboratory, P.C" April 15, 2025 5.0 Pros How on top of everything, knowing how hard it is to tackle so much within a certain time frame. Cons Nothing honestly they were excellent at everything. Even with spectacular customer service. Review Source SK Sarah K. Practice Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly Reccomend" December 20, 2024 5.0 Carestack is advanced and easy to use and I would definitely recommend Pros My favorite part of Carestack is their patient portal. It makes communicating with patients super convenient. Cons At first the ledger was difficult to understand but with additional training I understand it better now. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Our company made the decision to switch over Review Source AF Adam F. Owner Medical Practice Used the software for: Less than 6 months ### "Carestack for an OMS practice" March 25, 2025 5.0 Pros New feature requests, ease of use of a cloud based system, note templates Cons True bugs in the software, that the team constantly has to address, however they are addressing them Switched from [WinOMS a Sensei product](https://www.capterra.com/p/232081/WinOMS/) winoms was antiquated and was not adding new features Review Source MM Michael M. Owner Medical Practice Used the software for: Less than 6 months ### "Great experience" November 19, 2024 5.0 The training staff was amazing. Great onboarding with staff getting back to us quickly. Pros It has a lot of functions that can be curtailed to your needs Cons Sometimes there is so much information it can be overwhelming. I would like to see an icon to go directly to clinical notes from the open screen versus having to open the chart then click on the notes. Added step that could be eliminated. Would also like to see dictation into the notes Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Curve accounting was an issue. Customer service not great Review Source CM Carla M. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Carestack is #1" December 10, 2024 5.0 This is a very comprehensive system. I love that it is mostly customizable per practice. It is very easy to use. The support is outstanding! Highly recommend Carestack! Pros How complete the system is. There is a way to do almost anything you can dream up. Cons Nothing comes to mind. In the setup process, it would have been much easier if the plans came over from the old system, but that was an issue with the system, not really Carestack Alternatives considered [Sensei Cloud](https://www.capterra.com/p/237155/Sensei-Cloud/) Reason for choosing CareStack Price and features that were included in that price Switched from [Carestream Dental](https://www.capterra.com/p/172266/CS-3D-Imaging-Software/) Needed to update our system to a newer product Review Source LH Lauri H. Practice Manager Hospital & Health Care Used the software for: Less than 6 months ### "Make the Switch!" January 9, 2025 5.0 \[sensitive content hidden\] have been amazing to work with for our PMS switch!! Highly recommend CS.. especially for the features of customization and reporting!! They offer so many platforms & trainings that make it a seamless transition. Pros Reporting Training \[sensitive content hidden\] Accessibility Cons So many features it can be hard to remember the way you tried it before. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) BC we wanted a cloud based software that we could access at home. Review Source VA Vanessa A. Specialty Coordinator Computer Software Used the software for: 6-12 months ### "Great Program" May 9, 2025 5.0 Pros Efficient, Reliable, and User-Friendly: A Game Changer for your business!! Would highly recommend! Cons Pretty straight forward. No complaints.. Review Source AD Apurva D. Dentist Hospital & Health Care Used the software for: Less than 6 months ### "Apurva Dabak DDS" March 15, 2025 5.0 really good and supporting team who will take their time to help you and your team out. Pros Well thought and executed dental PMS that has everything. Cons Can be sometimes overwhelming if you are new to the system Review Source JR Jennifer R. DDS Medical Practice Used the software for: Less than 6 months ### "New Carestack user" November 19, 2024 4.0 I appreciated the training, but there is so much information and so many ways to get reports that it is overwhelming and confusing and I know my staff still feels confused. Pros It is ledger based vs our old system and some of the clinical charting is easier to navigate. Cons Complicated to learn the reporting and front office. Alternatives considered [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing CareStack Eventually we plan to merge practices with the dentist already using CS so it made sense. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Difficulty with account management. Another practitioner was using CS and really liked it so we made the change. Review Source KS Kentra S. Insurance Coordinator Medical Practice Used the software for: Less than 6 months ### "SSN Review" December 18, 2024 5.0 Pros It makes it so you can never really mess up. Cons The ledger, sometimes makes it a little difficult to read when there are multiple family members on one acct. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) The whole company was switching, so we could all more alike. Review Source AM Amanda M. Owner Hospital & Health Care Used the software for: 6-12 months ### "Quick Customer Service" November 12, 2024 4.0 Pros customer service was always easy to get a hold of Cons too much information on some screens sometimes Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) just felt like it was time for a change and a sales rep talked me into it. Review Source YE Yasmine E. Dental assistant Hospital & Health Care Used the software for: Less than 6 months ### "Loving carestack, great change" January 15, 2025 5.0 Pros Easy configuration, simple interface and everything is in one place Cons insurance and inaccurate fees sometimes. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) carestack was cheaper and more convenient option Review Source LTJ La Toya J. Admin Hospital & Health Care Used the software for: 6-12 months ### "CareStack Review" December 11, 2024 5.0 Pros What I like the most is that the program is cloud base. Cons What I liked least was posting of payments. Review Source HB Heidi B. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Worth the switch!" September 30, 2024 5.0 CareStack is very well rounded. From day-to-day use to the software working behind the scenes with patient communications and analytics. The level of support we have received and have access to is top notch. Pros CareStack is all encompassing. From patient workflows to big picture analytics, they have truly thought out all of the needs of their consumers. With any software, there is a learning curve, but their support and implementation teams are there to help you achieve your goals and use the software to its fullest. We have really enjoyed the digital workflows and customizable forms, letters and patient communications templates. Cons We have only been using the software for 3 months, so I would say that the only downside at this time is time. This is such a robust software that we haven't even touched on some of the amazing features of the software. The most helpful element to our implementation would have been to have a team member onsite for our go-live day to be able to correct us and work with us hand in hand. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Slowness. We needed something to keep up with our patient database and daily workflows. Review Source LH Lily H. Dental Hygienist Hospital & Health Care Used the software for: Less than 6 months ### "Babbie Pediatric Dental" December 11, 2024 5.0 CS has been such a great software for our office to use! CS has offered so much support during our transition to digital. Pros Carestack is very user friendly! They also offer great customer support. Cons We recently transitioned to digital...It was a huge learning curve on our end. Review Source Similar Products Featured ## Related categories [Dental Charting](https://www.capterra.com/dental-charting-software/)[Dental](https://www.capterra.com/dental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.