# Page 5 | CareStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is CareStack the right Dental solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176206/CareStack/reviews --- CareStack 4.8 (188) [View alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 5 - Reviews of CareStack ## Showing most helpful reviews Showing 101-125 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VA Vanessa A. Specialty Coordinator Computer Software Used the software for: 6-12 months ### "Great Program" May 9, 2025 5.0 Pros Efficient, Reliable, and User-Friendly: A Game Changer for your business!! Would highly recommend! Cons Pretty straight forward. No complaints.. Review Source JR Jennifer R. DDS Medical Practice Used the software for: Less than 6 months ### "New Carestack user" November 19, 2024 4.0 I appreciated the training, but there is so much information and so many ways to get reports that it is overwhelming and confusing and I know my staff still feels confused. Pros It is ledger based vs our old system and some of the clinical charting is easier to navigate. Cons Complicated to learn the reporting and front office. Alternatives considered [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing CareStack Eventually we plan to merge practices with the dentist already using CS so it made sense. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Difficulty with account management. Another practitioner was using CS and really liked it so we made the change. Review Source KS Kentra S. Insurance Coordinator Medical Practice Used the software for: Less than 6 months ### "SSN Review" December 18, 2024 5.0 Pros It makes it so you can never really mess up. Cons The ledger, sometimes makes it a little difficult to read when there are multiple family members on one acct. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) The whole company was switching, so we could all more alike. Review Source AM Amanda M. Owner Hospital & Health Care Used the software for: 6-12 months ### "Quick Customer Service" November 12, 2024 4.0 Pros customer service was always easy to get a hold of Cons too much information on some screens sometimes Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) just felt like it was time for a change and a sales rep talked me into it. Review Source AD Apurva D. Dentist Hospital & Health Care Used the software for: Less than 6 months ### "Apurva Dabak DDS" March 15, 2025 5.0 really good and supporting team who will take their time to help you and your team out. Pros Well thought and executed dental PMS that has everything. Cons Can be sometimes overwhelming if you are new to the system Review Source RT Reda T. Oral Surgeon Health, Wellness and Fitness Used the software for: 6-12 months ### "Best decision I made" September 9, 2024 5.0 it was kind, personal, dedicated care by teams that got to know me, my clinic and my staff personally. They are responsive, precise, and highly professional. Pros it is extermely user friendly, ability to integrate with multiple programs to simplify work, communications, billing, anesthesia monitoring and radiology. Cons initially there were few photos that are generic and attached to treatment plans that were not as accurate, these were removed when requested. Alternatives considered [WinOMS a Sensei product](https://www.capterra.com/p/232081/WinOMS/) Reason for choosing CareStack offers much better functionality, integration, and much better customer service. I used all other software and they fell very short compared to the dedication of the care stack team and functionality and integration of the software itself. Review Source RR Rose R. RCM Hospital & Health Care Used the software for: 1-2 years ### "Carestack flows from California " September 10, 2024 5.0 It has been a positive move going from Dentrix to Carestack. It is leveraging my role in our practice. Carestack continues to bring on new and better updates. Looking forward to seeing what is next. Pros I LOVE the ease of using carestack. The features that I enjoy the most are operational reporting and now Enterprise. Cons In-depth tracking by provider or Staff member. Payroll reporting Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Looking for cloud-based software. We were looking to scale our practice management system Review Source YE Yasmine E. Dental assistant Hospital & Health Care Used the software for: Less than 6 months ### "Loving carestack, great change" January 15, 2025 5.0 Pros Easy configuration, simple interface and everything is in one place Cons insurance and inaccurate fees sometimes. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) carestack was cheaper and more convenient option Review Source LTJ La Toya J. Admin Hospital & Health Care Used the software for: 6-12 months ### "CareStack Review" December 11, 2024 5.0 Pros What I like the most is that the program is cloud base. Cons What I liked least was posting of payments. Review Source mW maryam W. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "experience with carestack " September 9, 2024 5.0 it has been great so far. the support is great Pros easy to use. supportive team members, the migration process was organized really well. Cons Setting up the software. the migration process should make it easier for codes, and clinical notes to be migrated without having to do all the legwork ourselves. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing CareStack not sure just made more sense was easier to understand Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) DSO structure. wanted to be standard between our locations Review Source AA Amelia A. Owner, Pediatric Dentist Hospital & Health Care Used the software for: 6-12 months ### "Much Needed and Appreciated Support" August 30, 2024 5.0 I’m so happy to have chosen Carestack. Taking the leap into ownership has been very nerve wracking, and choosing to use practice management / EHR software I wasn’t familiar with was even crazier. Every step of the way, there have been people so willing to help and so eager to help me succeed. They don’t leave you out to dry after you’ve signed the contract. The software has been great thus far and I really feel that I made the right choice in partnering w Carestack. Pros Amazing support, very customizable, convenient Cons Not optimized for mobile use despite being cloud based Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Reason for choosing CareStack Cloud based, more customizable, more integrations, more aesthetic Review Source AA Autumn A. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Carestack Review" September 9, 2024 3.0 It has been a long process for sure. I would not do it again if I had a choice. Pros If I have an issue, they try every way possible to fix it immediately. Cons Very difficult to understand in the beginning. Too many steps to do one thing. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) It was not our choice. Our boss switched his other offices and we had to do the same. Review Source NP Nisha P. Owner Medical Practice Used the software for: 6-12 months ### "Great Dental Software " August 28, 2024 4.0 Carestack has a great customer service with a robust reporting software. Sometimes it definitely gets overwhelming so I would highly recommend they should simplify the process. Pros Very detail, open software that allows others integrate Cons Reporting section is definitely overwhelming and very confusing to use for staff Alternatives considered [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Reason for choosing CareStack Seemed fairly easy to use , great sales team Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) wanted to go cloud based and easier on the team Review Source MG Megan G. RCM Medical Practice Used the software for: 1-2 years ### "4M Dental Implant Center - RCM" September 11, 2024 4.0 My overall experience with Carestack has been positive. At first, it was intimidating and difficult to navigate, as with any new software. As I started to get more training and familiar, I really started to appreciate the intelligence of Carestack. Pros What I like most about Carestack is the detailed reporting we are able to run. Cons What I like least about Carestack is the complexity of payment applications, applying discounts and merchant fees. Review Source LH Lily H. Dental Hygienist Hospital & Health Care Used the software for: Less than 6 months ### "Babbie Pediatric Dental" December 11, 2024 5.0 CS has been such a great software for our office to use! CS has offered so much support during our transition to digital. Pros Carestack is very user friendly! They also offer great customer support. Cons We recently transitioned to digital...It was a huge learning curve on our end. Review Source DL Danielle L. Business Office Manager Medical Practice Used the software for: Less than 6 months ### "Carestack Review" November 7, 2024 5.0 We had a great experience with Carestack. \[sensitive content hidden\] and \[sensitive content hidden\] were great to work with and so knowledgable. Pros We love how almost everything is one click away! It makes going through the patients chart so much easier! Cons We don't like how the online forms don't automatially input the information into the patients chart. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Needed a more user friendly and cloud based system. Review Source AA Aarika A. dental Medical Practice Used the software for: Less than 6 months ### "CareStack is a great Software " October 9, 2024 5.0 overall it has been a good experience staff is friendly and helpful when you have questions. Pros It is very user friendly. The staff is very friendly when you have questions. Cons Can be a little too detailed on some aspects. Alternatives considered [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reason for choosing CareStack The options that they had to offer in comparison. Review Source JH Jesse H. Dentist Medical Practice Used the software for: Less than 6 months ### "I recommend CareStack" September 30, 2024 5.0 The support team was very helpful. They had a well mapped out transition. Pros CareStack is intuitive and easy to use. Cons It is always difficult switching to a new system. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Dentrix was slow and the reports were very hard to use. Review Source RC Robert C. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Review for Carestack" September 6, 2024 5.0 Very good experience. One of the best softwares I have worked with Pros The software is comprehensive and the support is great. Cons the features and amount of features can be overwhelming Switched from [Cloud 9 Ortho](https://www.capterra.com/p/212426/Cloud-9-Ortho/) Cloud9 was not capable of doing what we needed as a pediatric office Review Source DB Diane B. Office Manager Cosmetics Used the software for: Less than 6 months ### "A great system for great practices" August 24, 2024 5.0 I wasn't the biggest fan at first, but after being on several meetings with \[sensitive content hidden\] and learning the ins and outs of the program, I'm super happy with it. I love how it's genuinely set up to make things easier on us. Pros I like how accessible the help is. There are so many resources at our disposal to learn the system! Cons I think at first, carestack is very intimidating. It seems overwhelming if you don't understand fully how to navigate. Review Source CM Curtis M. Director of Operations Hospital & Health Care Used the software for: Less than 6 months ### "Care Stack has won be over" August 14, 2024 5.0 Pros Cloud based storage and being able to access this program and its data from anywhere Cons How you input insurance payments and enter adjustments on patients accounts Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Cloud based storage and having the ability to access the program and its data from home or any other one of our offices. Review Source KP Karishma P. dentist- owner Hospital & Health Care Used the software for: Less than 6 months ### "Great software " August 16, 2024 5.0 Overall it’s been a very good experience Pros The software is evolving and growing the Meet the consumers needs Cons It’s hard to work with tech support sometimes. To get them on the phone is difficult. Review Source NB Natalie B. Front Office Team Hospital & Health Care Used the software for: 6-12 months ### "We Love CareStack!" June 19, 2024 5.0 Overall great! This is a very robust software with many helpful features! Pros Carestack has excellent customer service, and they did an exceptional job with the implementation and onboarding process. Cons It will sometimes be a little glitchy, but not too bad. Reason for choosing CareStack Web-based, test conversions went well. We did many test conversions with Open Dental, and the data was not coming over correctly. CareStack did a good job converting the data accurately from our previous software. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Unhappy with Curve Hero, wanted a software that had more features, better charting, lab modules, etc. Review Source JP Jennifer P. Executive Administrative Assistant, DAII Hospital & Health Care Used the software for: Less than 6 months ### "Carestack is awesome!" June 22, 2024 5.0 After working 20+ years with the same software, I was a bit hesitant of the change. However, it was almost seamless. The team at Carestack was there the entire process and they made it so fluid. Overall it was a fantastic experience Pros The reporting, the ease of learning the program. The customer service. Cons This a pro and con. There are multiple ways to do the same thing. So sometimes you can doubt yourself if you are doing it the most efficient way Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Reason for choosing CareStack The customer service. We got feedback from other users, and that was the number one. Switched from [PracticeWorks a Sensei product](https://www.capterra.com/p/231654/PracticeWorks/) We wanted something more advanced and was able to track reporting better Review Source EC Emily C. Team Leader Health, Wellness and Fitness Used the software for: 1-2 years ### "Carestack Review" May 23, 2024 5.0 Pros I like that so many services are in within the same program. The ease of learning and implementing. Cons That signed treatment plans aren't automatically shared with patients via patient portal. Review Source Similar Products Featured