# Page 8 | CareStack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is CareStack the right Dental solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176206/CareStack/reviews --- CareStack 4.8 (205) [View alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 8 - Reviews of CareStack ## Showing most helpful reviews Showing 176-200 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ST Sasha T. CEO Medical Practice Used the software for: 6-12 months ### "CareStack PMS" September 25, 2020 5.0 Amazing Pros Having the ability to have all of the different modules necessary in one cloud based platform is great. The best part of CareStack is the support team behind it. They are ALWAYS there for our support needs. Kudos to the whole team. Very, VERY grateful we had CareStack through the Covid-19 pandemic as it allowed my back office to work remotely. Patients LOVE the Curbside check-in, as do we Cons Nothing to complain about. The software team is GREAT for support Alternatives considered [Denticon](https://www.capterra.com/p/35009/Denticon/) Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Dentrix enterprise did not fit our needs and cost Review Source RW Robert W. Owner Dentist Medical Practice Used the software for: Less than 6 months ### "Carestack can handle nearly everything top to bottom" May 24, 2024 5.0 Pros They can do nearly everything so you don't have to use third party softwares. Cons The learning curve was large and hard to understand in the beginning. Reason for choosing CareStack Could handle nearly everything top to bottom Review Source YH Yoshita H. Owner Hospital & Health Care Used the software for: 2+ years ### "CareStack - All In One " October 8, 2020 5.0 Excellent care. Pros The program is all-inclusive and integrated for all features needed for a busy dental practice. Cons Portal needs some work but they are working on it! Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Reason for choosing CareStack All in one features Review Source HE Heather E. Registered Dental Hygienist Hospital & Health Care Used the software for: 6-12 months ### "Awesome Patient Management Software" September 23, 2020 5.0 The ability to run custom reports to help us manage our patient care and schedules is first rate. I have used most all dental softwares available and Carestack is the best by far! Pros The ease of use coupled with the ability to personalize the interface makes it the easiest software I have used as a clinician. Being cloud based is also definitely a bonus! Cons Sometimes we have issues after updates or when the internet is disrupted but those are minor and rare occurrences. Review Source HF Haley F. Director of Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Carestack is great!" January 23, 2024 5.0 Pros We love the financial and administrative part. Also, Care Revenue is so wonderful! Cons Setup and their patient portal is difficult to get into Review Source KO Kennedy O. Marketing Director Hospital & Health Care Used the software for: 6-12 months ### "Room For Improvement " September 24, 2020 4.0 Pros I just recently started working in the dental field having no background knowledge whatsoever. Carestack was super easy to learn and use, no tricks or special dental terminology needed to understand how it works. They also update regularly to make the program even smoother to run. Cons Since it is a newer software there is fine tuning that needs to be done. Support could be quicker and more easily accessible. Review Source CH Candice H. Dentist Hospital & Health Care Used the software for: I used a free trial ### "Excited for the Future" February 9, 2024 5.0 My overall experience with CareStack has been great thus far! I’ve had the opportunity to network with other CareStack users and partners that have expanded my knowledge base. Pros I love the fact that CareStack has features that scrub claims and remind you to add supporting documentation to ensure claims are approved and paid the first time. CareStack truly cares about their clients and provide a tremendous amount of educational tools and support to ensure success. Cons During my trial, the system did have a slight glitch where I wasn’t able to save my test patient while learning how to navigate the software. Review Source BL Bryan L. operations leader Health, Wellness and Fitness Used the software for: 6-12 months ### "Poor UX and customer support!" October 7, 2021 4.0 Pros I like how carestack is making an effort to make dentist lives easier Cons Customer support and operational reports don't work Review Source RP REMAL P. Dentist Medical Practice Used the software for: 1-2 years ### "Good Cloud Software with tons of features but takes some time to set up" September 24, 2020 4.0 Pros The amount of features. Simple logical design Cons Sometimes certain workflow processes that are meant to help actually impede workflow Reason for choosing CareStack Cloud based Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Cost and servers Review Source DS Donna S. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "New to CareStack" February 9, 2024 5.0 I overall really like CareStack for ease of use. Having many years in dental experience and many platforms used, I am a huge fan with the overall use in all areas. Pros Ease of use in all areas compared to other Cons The ledger isn’t my favorite due to weird calculations. Review Source HW Heather W. Front Office Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Love this software " February 14, 2023 5.0 Pros During the integration the CareStack team was always helpful and really listened to our needs as a practice. Cons The amount of characters per text message could be greater, and sending/receiving photos would be very helpful to the practice! Review Source KG Krisha G. Office coordinator Hospital & Health Care Used the software for: 2+ years ### "User friendly" February 3, 2021 5.0 Easy to use from day one Pros Ease of use, carestack university training videos, custamizable. Cons Flags on appts need an update...like insurance....and appt status. Review Source AK Amanda K. RDH Mental Health Care Used the software for: 6-12 months ### "Carestacks " September 29, 2020 4.0 It does what it needs to do- would be nice if there was maybe more clinical staff input when developing Pros How it is constantly is trying to upgrade & prefect system Cons how many steps (clicks) it takes to get to certain features such as radiographs & that it is delayed often when typing notes Review Source JB John B. Dentist Medical Practice Used the software for: Less than 6 months ### "Review" September 29, 2020 5.0 Overall have had an excellent experience with the CareStack team. They have been incredibly helpful in explaining the product over several conversations. Very flexible with making sure the system fit the needs of my office. Pros \- Comprehensive solution to all scheduling/charting needs - Integrated Radiographs - Cloud-based, easily accessible - Good customer support, willing to make changes to software - Integration with other systems such as Jive/Ring Central Cons \- Addition of x-rays is an expensive option - Reason for choosing CareStack CareStack provided the most comprehensive solution when compared to the other options. While it is more expensive than Curve, it has better integration with VOIP and billing systems. Review Source JM Jacqueline M. Dentist Hospital & Health Care Used the software for: 6-12 months ### "Great" February 5, 2021 5.0 Pros Integration was easy, and service has been quick and efficient. Cons I want to be able to customize the chart view, so that I can maximize the importance information. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) To incorporate a new office. Review Source AC Addie C. Hygienist Hospital & Health Care Used the software for: 1-2 years ### "AC" September 24, 2020 5.0 It’s been a pretty easy transition from our previous program. Pros Offers so many features and shortcuts. Cons Some of the functions require multiple buttons that need to be pushed. Review Source SO Shahrzad O. Dentist Hospital & Health Care Used the software for: 1-2 years ### "Carestack for dental " October 14, 2020 5.0 Pros Can utilize remotely, and multiple locations. And explosion codes. Cons Insurance estimates have to be recalculated manually by staff, confirming tx plan fees are correct more often than usual. Review Source SS Shannon S. Dental Hygienist Computer & Network Security Used the software for: Less than 6 months ### "Carestack " September 24, 2020 4.0 Pros I really like the user friendliness about it! It’s nice to be able to go home and do notes, look at the schedule, or make any changes on the schedule in the comfort of your home. Also, the program is easy to learn and adapt to. I LOVE that patients get text messages about their appts and how we can communicate with them through the software! Cons I don’t like there are so many clicks that you have to do on the software. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) More user friendly for us and patients Review Source AC Abrahim C. Pediatric Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "First 6 months" September 24, 2020 5.0 Good support and staff looking forward to help Pros Patient communication, billing and insurance verification Cons Separated radiograph software, poor quality of images compared (to dentrix ascend). Need o constant refreshing of the software to obtain images. Ideally we could be able to see the images for a particular tooth when that tooth is selected. More clear analytical tools. I still don't know if the numbers I see are accurate. Reason for choosing CareStack Cloud base softwares Switched from [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Pedo/ortho office Review Source SE Sheila E. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Software" September 24, 2020 5.0 Carestack is a great dental software Pros There are many options within Carestack that are much more efficient with Insurance, treatment planning, and scheduling, these options are not available with Dentrix. Cons I am finding that the software is very user friendly but there is always a learning curve when you switch. Carestack looks a lot different than Dentrix but as we use the system it is actually easier to manuever. Review Source KF Kasie F. Licensed Dental Assistant Medical Practice Used the software for: 6-12 months ### "Highly recommend!" February 10, 2021 5.0 Pros Everything, I love the notes - can miss anything! Cons Nothing! I really like the software, very easy to use! Review Source JP Jeramiah P. Owner Dentist Hospital & Health Care Used the software for: Less than 6 months ### "Carestack for a start up" February 17, 2021 5.0 I am solving the ability to contact and schedule patients all in one tool. Pros I love that I am able to have a very robust patient management software. There are also great tools that allow me to contact and communicate with patients without needing tons of new add ons. Cons Imaging integration is lacking for me. I wish I could take x rays in the system. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Review Source AR Ariosto R. Dentist Medical Practice Used the software for: 6-12 months ### "Dental Carestack" March 3, 2021 4.0 Pros I like the effectiveness of the dental treatment plan software. Cons I feel like the connectivity to radiograph software and the documents ordering system could be more fleshed out. Review Source TE Tracy E. Dentist/Owner Hospital & Health Care Used the software for: Less than 6 months ### "Easy to learn and use" September 24, 2020 5.0 A team approach with easy access for all questions you may have. Pros I love how easy to learn and maneuver it is. If you are familiar with any computer you can do this! Cons The learning curve in working with the ledger was a little steeper than the rest of the software. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) I wanted access away from the office Review Source KL Karrie L. Pediatric dwntist Medical Practice Used the software for: Less than 6 months ### "User-friendly software program for my StartUp Dental Practice " September 24, 2020 5.0 Pros I love how user-friendly it is. I have had multiple staff members with no dental background , learn the software program quite easily! Also, the customer service is truly top-notch! From sales team \[SENSITIVE CONTENT HIDDEN\], to implantation \[SENSITIVE CONTENT HIDDEN\], to account manager \[SENSITIVE CONTENT HIDDEN\], if I ever had a question, there is someone there who always can help! Cons Since they are constantly updating their software, sometimes there are glitches. Review Source Similar Products Featured ## Related categories [Dental Charting](https://www.capterra.com/dental-charting-software/)[Dental](https://www.capterra.com/dental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.