--- title: "CareStack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareStack Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/176206/CareStack/" page_type: "product" language: "en" --- # CareStack Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CareStack ## What is CareStack? CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. Book free demo: https://carestack.com/lp/dental-software-capterra ## What is CareStack used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 219 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $698 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Dental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareStack?[Manage this product listing](https://www.g2.com/products/carestack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareStack 4.8 (219) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price $698 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (219) Ease Of Use 4.4 (300) Value For Money 4.7 (205) Value For Money 4.3 (295) Customer Service 4.8 (213) Customer Service 4.5 (299) ## CareStack alternatives Highest Rated [4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (83)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/212426/Cloud-9-Ortho/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176206/CareStack/alternatives/) ## FAQs about CareStack Overview ### What problems does CareStack solve? CareStack solves fragmented dental-office workflows by combining scheduling, billing, insurance claims, patient communication, forms, payments, reporting, and chart access in one cloud platform. It reduces front-desk switching between tools, eases software transitions, supports remote work, and improves visibility for office managers, billing teams, dentists, DSOs, and multi-location practices. Answer based on 175 reviews Overview ### Which roles and teams benefit most from CareStack? CareStack is most used by dental practice managers, office administrators, and operations leaders who oversee scheduling, billing, patient communications, and multi-location workflows. Dentists, oral surgeons, hygienists, and assistants rely on it for charting and clinical coordination, while owners and executives use reporting, revenue cycle visibility, and practice performance dashboards. Answer based on 217 reviews Overview ### What company size and industries is CareStack built for? CareStack is built primarily for small healthcare businesses, with 99% of reviewers from small businesses and 39% from hospital and health care. It serves multi-site group dental practices, DSOs, solo practices, and startups in the US, with additional use in medical practice at 34% and health, wellness and fitness at 21%, especially for dental care. Answer based on 217 reviews Features and Usability ### What are the key features of CareStack? CareStack includes core dental practice management features like scheduling, billing and invoicing, claims management, charting, and patient records management. Reviewers also highlight differentiators such as patient portal access, SMS and email reminders, customizable reporting and dashboards, treatment planning, and integrated patient communication tools for day-to-day workflows. Answer based on 145 reviews Integrations ### Which third-party tools and platforms does CareStack integrate with? CareStack integrates with Apteryx XVWeb, SOTA Cloud, and Pearl Student Support Platform, with reviewer-confirmed use around imaging and diagnostic workflows. Official catalog integrations also include Birdeye, DoseSpot, LogMeIn, Overjet, Plivo, RingCX, and SWELLEnterprise, covering patient communication, prescribing, remote access, and practice operations. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on CareStack? CareStack offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Front-office staff and users with guided one-on-one help often get comfortable quickly, while admins and practices switching from legacy systems usually need more time to master reports, billing, customization, and workflows. Answer based on 56 reviews Getting Started and Support ### What customer support options does CareStack offer, and how do users rate the experience? CareStack offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, knowledgeable, and easy to reach, especially through chat and onboarding. Some report uneven agent expertise, occasional ticket delays, and a steep learning curve during implementation. Answer based on 145 reviews Features and Usability ### Is CareStack easy to use for dental offices? CareStack feels easy to navigate for many dental offices, especially after onboarding and training. Front desk teams and practice managers like having scheduling, billing, forms, and patient data in one place, though some staff find the ledger, insurance posting, and multi-step workflows confusing and slower than expected. Answer based on 81 reviews Features and Usability ### How good is CareStack for dental reporting? CareStack gives dental practices detailed, accessible reporting across operations, billing, scheduling, and patient management. Practice owners and office managers value the wide report selection, export options, and business insights, though some teams want simpler report setup, clearer standard metrics, and fewer steps to gather trends in one view. Answer based on 36 reviews ## Who uses CareStack? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,648 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) CareStack supports all three features that reviewers identify as most important: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver more consistent service and keep daily operations running smoothly. Patient Records Management 4.7 (125) 88.00% of 125 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Treatment Planning 4.6 (149) 87.25% of 149 reviewers that rated this feature as important or highly important It gives you an efficient way to link charting, imaging, and billing for seamless treatment planning. Some reviewers find it easy to set up, modify, and present plans, while others say excessive steps and lack of shortcuts can slow down routine workflows. Appointment Management 4.7 (146) 84.25% of 146 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.6 (43) 69.77% of 43 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Claims Management 4.6 (127) 88.19% of 127 reviewers that rated this feature as important or highly important CareStack offers a streamlined claims management process, letting you submit, track, and reconcile claims within one system. Users think the dashboard and filtering are helpful, and appreciate integrated claim submission, though some mention electronic attachments can be cumbersome and integration with Dental Exchange is limited. Charting 4.7 (140) 85.71% of 140 reviewers that rated this feature as important or highly important With this capability, you can quickly and efficiently document patient care using customizable templates and color coding. Reviewers appreciate the user-friendly interface, easy navigation, and time-saving tools, though some mention visual clutter and specialty practices finding certain options unnecessary. CareStack 66 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar With this capability, you can quickly and efficiently document patient care using customizable templates and color coding. Reviewers appreciate the user-friendly interface, easy navigation, and time-saving tools, though some mention visual clutter and specialty practices finding certain options unnecessary. CareStack offers a streamlined claims management process, letting you submit, track, and reconcile claims within one system. Users think the dashboard and filtering are helpful, and appreciate integrated claim submission, though some mention electronic attachments can be cumbersome and integration with Dental Exchange is limited. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat View and compare images, studies, etc., to track changes over time Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. Convert paper files into digital images Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Create and securely store digital patient records Intended to be used by dental practices Compliant with HIPAA, which sets standards for sensitive patient data protection Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Track and manage inventory levels to maintain proper supply Ability to chat online in real time Manage billing and payments for a healthcare provider Manage and support multiple locations Electronic orthodontic records of patients created and stored digitally Allow communication between the company and patients via messages, SMS, emails, phone, and more Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details A chart utilized by dental care professional to write and record oral and periodontal health or disease Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes It gives you an efficient way to link charting, imaging, and billing for seamless treatment planning. Some reviewers find it easy to set up, modify, and present plans, while others say excessive steps and lack of shortcuts can slow down routine workflows. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Voice recording and storing Web form that allows users to enter data that is sent and processed for different reasons Get Advice We can help you find the software with the features you need. Features 4.7 (219) 4.7 Based on 219 reviews ## Pricing Value for money 4.7 (205) Free Trial Free Version Basic $698.00 Per User,Per Month Value for money 4.7 (205) 4.7 Based on 205 reviews ## Integrations [ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ Plivo](https://www.capterra.com/p/164618/Plivo/)[ SOTA Cloud](https://www.capterra.com/p/129577/Cliosoft/)[ LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[ DoseSpot](https://www.capterra.com/p/163486/DoseSpot-Plus/)[ Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/)[ SWELLEnterprise](https://www.capterra.com/p/170220/SWELLEnterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (213) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (213) 4.8 Based on 213 reviews ## User reviews Overall rating 4.8 Based on 219 reviews Filter by rating 5(182) 4(31) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent KE Katie E. Office Mananger Medical Practice ### "Choose Carestack you wont regret it!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2026 Our onboarding was great, the team that keeps up even after you have on boarded was wonderful in helping you build resources for the office to make sure we were hitting markers and getting to build out KPI with Practice analytics has been a great tool Pros Reporting- this software has every report you can thing of also the Practice analytics makes for easy KPI tracking Cons Posting insurance payments takes time and almost as if you are completing the task 2 and sometimes 3 times. Between posting a receipt, running a card payment, and dispersing the payment Switched from [Fuse](https://www.capterra.com/p/230855/Fuse-Dental-Practice-Management-Software/) Fuse was not working properly, along with that we had 4 outsourced software's, carestack has it all! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Angela S. Office Manager Hospital & Health Care ### "User friendly and efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 We have been extremely pleased with our decision to transition to CareStack. \[sensitive content hidden\] have been a blessing to work with. The transition process had no hiccups and the training was very thorough. We felt ready when we went live and the recurring post go-live meetings have been very helpful. CareStack is very user friendly and provides so many options to improve workflows and be efficient. Pros The wide variety of capabilities to be efficient has greatly improved our workflow. Being able to text to pay from the insurance payment window helps with AR as you go, the ease of the integration of CSPay into CareStack to take payments is so nice, and the different calendar view options have been very helpful. Cons The reporting has been a bit difficult to understand and adapt to. Learning to get the KPIs we are used to on a dashboard and not printing a report at the end of each day has been a bit challenging but with Mariann's help we are getting there! Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Dentrix was outdated and not fulfilling our needs. Alternatives considered [Denticon](https://www.capterra.com/p/35009/Denticon/) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack The demo felt like exactly what we needed and \[sensitive content hidden\] was very supportive and responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Ana L. Surgical Assistant Hospital & Health Care ### "An asset to the productivity of our office " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 11, 2026 Pros The all-in-one platform feature. Eliminates the need to have multiple subscriptions in multiples places, and allows it all within CareStack (dosespot, overjet voice). Cons The fact that there is multiple different ways to get to the same place. If it were condensed into a single consistent path I believe that would be more efficient and quicker to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lucas W. Dental assistant Cosmetics ### "CareStack AAD" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 8, 2026 Easy charting and useful features, but navigation can be confusing and time-consuming to learn in the early stages. Pros I have had a very positive experience using this dental software for notes, charting, and managing patient information. One of the biggest advantages is how easy it makes documenting appointments and keeping patient records organized. The charting features are straightforward to use, which allows information to be entered quickly and accurately without making the process feel complicated. Another major benefit is how the software helps streamline the overall workflow of the dental office. Having patient information, treatment notes, dental charts, and other important records all in one place makes it easier for the dental team to stay organized and communicate with one another. It also makes it simple to review a patient's history and previous treatment before or during an appointment. The software is especially helpful for dental assistants because it makes taking notes and updating charts more efficient. Overall, it is user-friendly, organized, and helps save time while maintaining accurate patient documentation. I would recommend it to dental offices looking for a reliable and efficient way to manage their clinical notes and charting. Cons One of the main setbacks of this dental software is that the charting and note-taking features can sometimes feel confusing and time-consuming to learn. There are a lot of different sections, options, and steps to complete, which can make entering notes more difficult than it needs to be, especially for someone who is new to the system. It can also take several clicks to document information that could be entered more quickly with a simpler layout. Another issue is that navigating between different parts of a patient’s chart can sometimes be inconvenient, making it harder to quickly find specific information during a busy appointment. Overall, while the software has useful features, the charting and documentation process could be more user-friendly, streamlined, and efficient. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Due to cost and issues with the company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LL Lance L. Business Manager Hospital & Health Care ### "CareStack for the WIN! CareStack > Other PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2026 Overall our experience with CareStack has been positive. If you encounter any issues support is ready and willing to help. The onboarding team has been awesome at troubleshooting our unique scenarios. Pros CareStack identified the issues with other practice management software and corrected them. CareStack is a powerhouse and the user interface works great for our multi-location/multi-specialty practice. CareStack makes patient management a breeze. Cons What I have liked least about CareStack is getting to know the software. While CareStack University and the videos are great. Finding the time to watch them presents a problem. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) We we told the software we were previously using was no longer going to be supported and maintained. We used it as an opportunity to make an upgrade. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Denticon](https://www.capterra.com/p/35009/Denticon/) [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reasons for choosing CareStack We selected CareStack because it checked all of the boxes we were looking for in a PMS. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Trisha W. Manager Hospital & Health Care ### "Overall positive " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 3, 2026 Our overall experience has been positive. We did a fast and furious onboarding with short training sessions, but our onboarding team was fantastic and led us to the right place when we struggled. Pros I like that it has many checks and balances in place to be sure things are completed correctly. It helps to be sure no fraud as occurred. Cons I am struggling with not being able to customize everything I would like such as what you see on appt screen, adjustments set at certain percentages, etc. Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) We were looking to go cloud based to allow for more at home flexibility Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WC Whitney C. Revenue Cycle Manager Hospital & Health Care ### "revenue cycle manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2026 overall the experience has been really good. The onboarding process was really easy. I was worried about the switch from our old system to Carestack, but they made the transition smooth. Pros The amount of reports and kpis views that is available. The different types allows us insight on how well our buisness is doing. Cons sometimes support takes a while to get back to you on things that can't be fixed immediately. Which I understand somethings take time. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) We are a growing practice that needed a cloud based software in order to see patients across the group that were traveling to our other offices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Michelle V. Clinical Manager Health, Wellness and Fitness ### "Carestack Transition" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 We recently made the switch to CareStack, and it's been a pretty smooth transition, especially considering we have a team of 50+ people across multiple locations. Huge thank you to \[sensitive content hidden\] for making the process as seamless as possible and always being there to help. The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Overall, we've been really happy with CareStack and truly appreciate the support we've received from the entire team. Pros The chat support has been amazing. They're quick to respond, great at troubleshooting, and always willing to help customize the software to fit our practice's needs. We recently added orthodontics to the services we provide, and they've been very accommodating throughout that process as well. Cons The initial transition was a little overwhelming because of the size of our team and the number of workflows we needed to set up, but the implementation and support teams made the process much easier. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Ending customer support by the software company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Aleida L. Dental Health, Wellness and Fitness ### "CareStack Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Pros We recently switched from Dentrix Enterprise to CareStack, and the transition has been a great experience. The support team has been exceptional—always available to answer our questions and provide guidance whenever we needed it. \[sensitive content hidden\] walked us through every step of the process with patience, professionalism, and genuine support. Their dedication made the transition smooth and stress-free. We truly appreciate their outstanding service and would highly recommend CareStack to any practice considering a change. Cons Honestly, there wasn't anything I liked least. The transition was smooth, and the support team was responsive, knowledgeable, and helpful throughout the entire process. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) They were stopping their support and we added an orthodontist to our practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Salome T. Manager Hospital & Health Care ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Our practice switched to CareStack this year and the transition team (Caroline, Ayisha, and Ananya) were fantastic to work with! So far we are really liking the software for our multi-specialty, multi-location practice! Pros Our office switched from Dentrix Enterprise to CareStack this year and so far we really love the additional features. It is much more up-to-date and has a lot of automatic checks that our old software didn't. Cons There are a few features I still wish we could customize, but they aren't a big deal. - for example we would love to be able to customize the exclusions and limitations section to remove or add codes. Switched from [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/) Dentrix is discontinuing support for Enterprise in 2027. Also, our practice was adding additional specialties like orthodontics and we appreciated that CareStack handles Ortho along with general/pediatrics. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [Denticon](https://www.capterra.com/p/35009/Denticon/) [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Reasons for choosing CareStack The orthodontic integration was a HUGE plus for us. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/176206/CareStack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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