# OfficeAmp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OfficeAmp Software - reviews, pricing plans, popular comparisons to other Help Desk products and more. Source: https://www.capterra.com/p/176209/OfficeAmp --- # OfficeAmp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OfficeAmp ## What is OfficeAmp? Manage Employee Requests for IT, HR, Facilities and Office Manager. Collect, manage and resolve tickets in Slack in real-time. OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions. Need a snack in a pantry? Want to book a flight? Order some lunch? No more emails, texts or calls. Simply message OfficeAmp and get stuff done around the office. ## What is OfficeAmp used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Help Desk](https://www.capterra.com/help-desk-software/)[ITSM](https://www.capterra.com/itsm-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OfficeAmp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.harmonizehq.com/&name=OfficeAmp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OfficeAmp 4.2 (12) VS. [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $30 Per User, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (12) Ease Of Use 4.5 (3,364) Value For Money 4.1 (10) Value For Money 4.4 (2,752) Customer Service 4.6 (8) Customer Service 4.5 (2,936) ## OfficeAmp alternatives [4.5 (714)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (519)](https://www.capterra.com/p/107225/SysAid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Content Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Decision Support 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools that provide relevant information at specific times to support judgments and courses of action Knowledge Base Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Self Service Portal 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Access Controls/Permissions Define levels of authorization for access to specific files or systems OfficeAmp 35 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Tickets are automatically assigned to specific agents based on predefined rules Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tools that provide relevant information at specific times to support judgments and courses of action Assemble applications and processes by dragging over and arranging pre-built components Managing service requests, incidents, IT issues & support with a ticketing system Manage and track all disruptions and incidents Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Templated responses for responding quickly to recurring support requests A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Arrange tasks based on the level of priority or urgency Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Plan and coordinate all the resources, costs and time needed to execute assignments Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Get Advice We can help you find the software with the features you need. Features 3.9 (12) 3.9 Based on 12 reviews ## Pricing Value for money 4.1 (10) Free Trial Basic $30.00 Per User,Per Month Value for money 4.1 (10) 4.1 Based on 10 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (8) 4.6 Based on 8 reviews ## User reviews Overall rating 4.2 Based on 12 reviews Filter by rating 5(3) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JH Javvad H. Engineer Telecommunications ### "User friendly chat based tool for collaboration at workplace" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 27, 2021 Excellent suite, user friendly and works great in collaborating with the team Pros Its well-integrated software, simple and easy to use excellent for creating tickets. All the requests and issues submitted by employees are easily trackable, and the submitter can quickly see the status of their request from the issue tracker board. Cons In the slack channel, when updating the status of a ticket one has to scroll the list to find the ticket, if a keyword search functionality could be added it would be great. Secondly, if it can have built-in logic to group similar types of tickets together, that will further enhance its functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PO Piran O. Head of IT Operations Financial Services ### "Saved me so much time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2018 It has been fantastic. OfficeAmp has improved my work life immensely. Being the only person in charge of office infrastructure and IT operations in addition to my full time responsibilities, I received countless direct messages on slack each day requesting access to something, or the wi-fi was down, or to order new equipment. I used to just drop everything and fix the issue immediately otherwise I would forget. As you can imagine that really messed with productivity as I had to context switch constantly. I would also often read a message, say I'll do it later and then forget about it because the notification was gone. Once I got OfficeAmp, everything became so much easier. Everything is all in once place, I know exactly what the notification is for (since a direct message could be anything) and I can leave the tasks for the down time between my other responsibilities or when I need a break. Heartily recommend OfficeAmp. It is fantastic. Pros Slack integrated Easy to use Simple for others to grasp when creating tickets Cons I actually don't have any cons with OfficeAmp right now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Keith S. Directory of Technology Marketing and Advertising ### "OfficeAmp review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 September 13, 2018 Pros It's nice that it's built into slack. Once you get it running and everyone knows where to go, it is easy. Categorization is nice. Cons Initial set up and onboard is hard. We couldn't easily figure out who was getting notifications for different requests. Some of our requests were going to no one. There isn't any sort of admin panel to globally see what is going on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Julieta L. Office Manager Design ### "Useful office tool, easy and effective for everyone " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 10, 2018 It was useful to collect in a single place all the requests. It's easy to use and has some good features like the settings panel, which I find pretty useful when I want to analyze the big picture and not the one single issue. Pros OfficeAmp is very easy to use as an admin and as a user. As it doesn't require to make a full ticket or fill any specific form, everyone uses it and I'm receiving everyday more tickets to solve. It provides reports (CSV format) that are excellent for keeping track of numbers. It updates the users on every change of status for each issue. It has a great team behind it as every time I had some problem with it, I contacted the account responsable by email and got an answer really quickly. Cons What I least like about it is that every time I solved an issue, and I put Issues on the slack channel to select the right one and update the status, I have to look for it on the full list, even sometimes scroll to the top to get to it, instead of typing the key words and getting it quickly for example. Also, it's required to give explanation when rejecting an issue, and I believe most of the times it is't necessary as the employee already knows the reason or simply because I already have the issue from some other user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Krista D. HR Admin / Office Manager Computer Software ### "Amazing Task Management Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2018 Being able restock the fridge & kitchen with what our employees want and handling WFH requests through OfficeAmp has REALLY been a gamechanger. Working remotely full-time can sometimes get in the way of tackling office issues, but OfficeAmp has made all of this manageable and possible! Pros I love the ability to keep track of all my teams requests in one centralized channel through the Slack integration. Cons This is tough! I haven't found anything I dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Taylor P. Executive Assistant Wholesale ### "Officeamp for small business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 10, 2018 It keeps all the requests in one area. We use it for office supplies. It is easy for employees to add to their individual slack platform. Pros I like that it is an easy add on to Slack and there is minimal set up. Cons I don't like all the extra options to send messages and mark complete Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Angelique H. Marke Marketing and Advertising ### "Great Slack app / office assistanr" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2018 Office Amp helped solve communication hurdles from staff who wanted to alert us whenever office supplies were low Pros The Ease of use was one of the best features Cons We were very pleased with this slack application Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director of Operations Computer Hardware ### "Organization for office managers!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 7, 2018 Great way to track requests for supplies and facilities issues! Pros Easy to use within Slack and all of our employees use Slack so it was an easy transition to get them to submit a ticket for their request and so that they could track it's completion, too. Cons It was difficult to see all of the open tasks without pulling a report that would be emailed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Annette P. Finance Manager E-Learning ### "A Great Way to Track and Streamline Requests/Issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 7, 2018 Pros I love that it keeps track of requests/issues submitted by employees and provides instant feedback to them about the status of their request. I really like the issue tracker board that shows the backlog, in progress and resolved issues. Cons It's not quite smart enough to recognize similar requests so I sometimes get the same request from multiple people. If it could do that and ask if they're the same and offer to merge them into one - I would give it 5 stars across the board. While I appreciate the colorful nature of the Issue tracker board, it would make more sense to me for issues in the same category (e.g. Facility Issues) to all be the same color instead of random. Filtering solves that issue, so it's not a huge deal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Vanessa C. Director of Human Resources Information Technology and Services ### "Office Amp for Slack" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 7, 2018 It's been pretty good. I'm not sure I'm using all the features available. Pros All requests for office related tasks are in one place and easily assigned to others. Cons Once its assigned, it disappears from your tasks and not easy to find out if it's been completed by the assignee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Marcus F. Chief of Staff Education Management ### "Chief of Staff" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 7, 2018 We use slack daily at our office and it has made the ticketing issues we had previously so much smooth! we love that it notifies the appropriate person of an issue, but admin can still check to see if and when things are taken care of. Pros I love that it integrates smoothly into Slack. Cons At this point, there is nothing we do not like about the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Managing Director Information Technology and Services ### "Works as advertised" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 7, 2018 Pros Easy to use, everyone gets it, simple & embedded support Cons Not enough configuration options, regular nagging reminders Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)