# Page 2 | Chase App Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of Chase App Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Chase App Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/176211/Chase-App

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Page 2 - Chase App Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Chase App

## User reviews

CW

Car W.

OWNER

Wholesale

### "CHASE APP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 24, 2021

After knowing , getting a false advertisement, not telling you what charges you will be billed until after the fact. Very disappointing.

Pros

It is very easy to use. Sent monthly updates. Very satisfied with the software. Will let you know of any suspicious activity on your account.

Cons

Not knowing I had to pay a yearly fee , which was billed automatically, without any clarification of this, just to use this software. Not very happy to know this, after the fact.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

eric d.

music producer

Music

### "easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 10, 2021

my experience has been amazing with the case app i highly recommend to every one

Pros

the case app is amazing, it make it super easy to do all your banking and transfers also has tool to raise your credit

Cons

i can"t say anything bad about the chase app, its a great app and by far the best banking app I have

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Romont P.

Design Associate

Arts and Crafts

### "Chase App for YOU!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2021

My experience has been great. Seeing where our balances are ina moment's notice or verifying payments were received saves me such time.

Pros

The Chase App allows me to transfer funds, pay vendors and keep a real time balance on all of our accounts.

Cons

Nothing at all. All the features of this app is extremely helpful. The ability to place monies where they are needed is priceless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

David E.

Executive Director

Non-Profit Organization Management

### "User Friendly"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 31, 2020

Very satisfied. Would recommend this app to any using their products.

Pros

The Chase App makes it easy to deposit checks remotely. Since their latest upgrade a few months ago, it has become even more intuitive. All accounts are clear on the home screen and it is very clean and streamlined.

Cons

Up until recently, making mobile deposits involved several steps after logging in, which was a bit cumbersome since that is our primary reason for using it. Now there is a link right in the title bar, which makes it fast and easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Danielle W.

owner

Cosmetics

### "Chase app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 22, 2020

I like the fact that this App is very convenient and can be used with ease.

Pros

I use this app to check my balances on my account. I have been a member of Chase for 2years and I love there banking system.

Cons

I do not have any dislikes with this app. I use it daily and have not had any problems with this app at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Hayley M.

Project Manager

Marketing and Advertising

### "Useful and easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 30, 2020

Pros

I like the simplicity of this app and that I can see a snapshot of my account without having to dig through details.

Cons

It helps make it easier to use a credit card! Ha

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TE

Tiana E.

Self employed

Cosmetics

### "10/10"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2020

Pros

It is a very easy way to send money to your relatives and with a very low cost

Cons

I have nothing negative to say about the app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Ana C.

Medical Biller

Hospital & Health Care

### "User Friendly App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2020

Overall experience is great, I have nothing bad to say about using the app. It’s the easiest and most friendly user amp.

Pros

Love signing in and keep track of my banking, making payment and so much more. This app is user friendly and that is so important.

Cons

The only time I have a issue is when Chase is updating app and that is pretty normal with all other apps. Once they’re done updating, you are able to sign in with no problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TT

Trevor T.

Software Engineer

Computer Software

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 30, 2020

Pros

Great for keeping track of credit card payments and due dates

Cons

No cons really. It's a simple app to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sharhan S.

Content Creator

Education Management

### "Monitor Your Finances Anytime"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 7, 2020

I have been using this app for a while and have been pleased with it's performance and the options available. I am not always able to hop on the computer to access the website often so it has been much more convenient to use the app for my banking.

Pros

The Chase app is convenient and allows users to keep track of charges, balances, make payments, credit score and more all from their tablet or smart phone. Since we adhere to a strict budget it is important to be able to access charges and balances quickly and easily leaving more time for other tasks.

Cons

There was definitely a learning curb when I started with the app. Chase offers a lot of options with in the app and learning where everything was located and what was available took some time. You will also need to have internet access for the app to work so if you are in an area without service you will not be able to check your financial information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Emilee D.

Graduate Assistant

Higher Education

### "Seamless Convenience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2020

I overall have had a very positive experience with the Chase App. The interface is intuitive and the app is overall easy to navigate. You can quickly view multiple accounts right on the main screen when you sign in, and view details of your accounts by tapping on the account of choice. It has been an invaluable tool, and I recommend it to anyone who banks with Chase.

Pros

The interface: it’s simple, sleek, and clear. A clean, easy-to-use interface is essential for functionality and the Chase app excels in this area.

Cons

I occasionally experience difficulty with sending money via Zelle. I’m not sure if this is app specific or not, however, a more consistent experience would really help cement the cohesiveness of the app, since it serves a function similar to Venmo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Christine A.

Attorney

Law Practice

### "Chase App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 28, 2020

Very good, and it worked when I traveled oversees which was very important

Pros

I love this app, I love that I can deposit money with the camera, Zelle money and pay my bills online.

Cons

The app tends to freeze periodically and I have to restart the phone in order to get out of the app. But that does not happen very often

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tapan K.

Assiatant Manager

Retail

### "Very easy to Navigate & protection is really good."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 27, 2020

Pros

Chase app makes my everyday really easy with all the features & services they provide. I dont remember the last time I had to go to bank everything works from the app.

Cons

None. All the features are great works really good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Aaron H.

Entrepreneur

Automotive

### "Chase App Provides All Your Banking Needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 20, 2020

I have been using the Chase App for about 2 years now and it has been helpful in keeping track of my financials. Whenever I receive a check, I use the mobile deposit feature and the funds are within my account in 1-2 business days.

Pros

This mobile application is great. It is offered on both Apple and Android stores for mobile downloads. I find this app very easy to use and it has just about every feature you need. The app has a mobile check deposit feature where users can take a picture of their check and have it deposited in no time! Users can also feel safe as the privacy features allow Face ID and fingerprint scanning to log on their accounts.

Cons

The features of the app itself are spot on, but the problem I have had is customer service. The app has multiple phone numbers for support options but it seems like each one I have called just ends up putting me on hold for an hour. There is too much automation and not enough real-life people to talk to in my opinion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Co-Owner

Retail

### "Painless Check Depositing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 10, 2020

Overall, this is a great compliment to Chase online banking.

Pros

Chase App is my go to for depositing checks without leaving my office. The process is quick, easy, and works great!

Cons

I prefer using the website to retrieve information about account balances just because it seems to be easier to find.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Administrator

Non-Profit Organization Management

### "Chase App for Banking Ease"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 12, 2019

The Chase app makes online banking even easier than accessing your account online and has been well formatted so that almost all features that are available online are just as easily available on the app.

Pros

All features are listed plainly and are easily accessible. With the fingerprint scanning software, it is very quick to log on to view your information. If any new features are added, the app displays instructions on these new features at your next login.

Cons

The usage of points collected and the options to apply these points can get a little confusing as this section of the website is not formatted for the app. However, travel plans and booking, requesting a card lock or new card, and many other options are.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Michael D.

Accountant

Accounting

### "Easy to keep track of things"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 22, 2019

This app is a must for anyone that has a chase account

Pros

This app makes it very easy to keep track of all of your accounts and to keep things paid. I like that you can access just about everything in the app as like online.

Cons

It seems that the app has gone done alot and can be down for a long period of time. It also has issues giving you your credit score.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nancy A.

School receptionist

Education Management

### "Very accurate "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 20, 2019

Pros

I love that it keeps me posted with all transactions accurately. Zelle is super easy to transfer money.

Cons

So far i haven't experienced troubles with this app. I've been using it for 3 years now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Brandi J.

Stylist

Cosmetics

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2019

Being paid by clients is quick and easy. I can transfer money between accounts very fast.

Pros

This app is so easy to use. Very straight to the point. The customer service is amazing and very fast.

Cons

There’s not much i didn’t like. As i said before it’s very straight forward . If you ever have any problems call and they help you right away

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Cody O.

educator

Education Management

### "Best banking app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 22, 2019

Excellent and useful banking app for savings, checking, credit cards, etc

Pros

This app allows me to check on many different accounts, transfer money, make payments, as well as many other various useful tools.

Cons

I struggle to find an issue here, but on occasion, log in issues have existed, but those are typically remedied within moments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lisa C.

Freelance Writer

Writing and Editing

### "Good Basic Functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 7, 2019

Pros

I can easily do what I most need to do with a banking app - track my purchases, pay my bills, and deposit checks. It's also a bonus that I can easily cash in my credit card rewards on the app.

Cons

The snapshots do not always categorize my purchases correctly - for example, many purchases go into "health" that do not really fit there. Also, I had a terrible time trying to set up Zelle using my phone - to the extent that I tend to use PayPal or other cash transfer apps instead of Zelle through the Chase app because of the annoying hoops I've had to jump through.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Carmen S.

Daycare provider

Marketing and Advertising

### "Satisfies my banking needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 25, 2019

It's extremely useful for keeping and eye out on my expenses.

Pros

The fingerprint security makes me feel secure it takes less then a couple of seconds to check my balance and deposit my checks virtually.

Cons

You can't customize description and transactions and the app crashes sometimes when depositing my checks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Erik K.

Graphic designer

Graphic Design

### "Chase app review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 24, 2019

My overall experience has been great. Their customer care is terrific and their incentives at the time of opening my account were great. I’m very pleased with the overall usability and experience I’ve had with this application.

Pros

What I like most about the chase app is that it was very easy to connect my account with and was organized and user friendly. These kind of apps need great UX features for people that aren’t necessarily familiar with online banking so that they can keep costumers using their app. Since I’m tech friendly, I look for this kids of features when downloading an app, so I definitely think the usability experience standard was exceedingly met with this app since with all the other online banking apps it had to be just as friendly otherwise people might bank else where.

Cons

What I liked least about this app is having to re-sign in app the time after a few minutes of not using it. I get that it’s a safety feature, but I mean, it’s my phone and I don’t really care if I’m still logged in. It’s my responsibility that no one else uses my phone and even if they did, it’s password protected already so I just felt like I had to keep entering password after password.

Reasons for choosing Chase App

Better accessibility and better incentives to open an account with Chase.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lisa T.

HR Manager

Retail

### "Chase App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 9, 2019

This app has made it easy to follow all of our accounts.

Pros

We love Chase and the app. We have 4 different accounts for our business and it is so easy to check each account and move money as needed.

Cons

We have not had any issues using this software. Always get notice if they are going to be doing any updates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Maggie W.

Special Event Coordinator

Wine and Spirits

### "User friendly but freezes a lot"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 25, 2019

Pros

This app is very easy to maneuver and easy to figure out.

Cons

My one negative experience with it is that it freezes up a lot and I often have to close it and re open it in order for it to function properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)