Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

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About Spiffy

A free app that educates restaurant staff on beer wine & spirits. Restaurants can also include their menu items and process training.


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Spiffy Features

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Spiffy Reviews Recently Reviewed!


Product has saved us time and money. Helps us get new employees to a baseline of venue knowledge

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool helps us get information into the hands and minds of our employees in a quick and efficient way. It repeatable and consistent. Also we can legitimately track progress

Cons: Minor lags in video loading cause some issues. Getting staff comfortable with product is a sometimes an issue

Overall: Ease of onboarding new staff

Vendor Response

by Spiffy on August 01, 2018

Antonio, thanks for your review, your feedback, and for being a Spiffy client! We're happy to hear that modernizing your training progress has helped your team run a tighter ship!

There are definitely some staff who prefer that there managers were not able to track their training progress, but we know that's what is best for the business, and the staff always come around once they know that they can get their training done from anywhere, at any time (rather than coming in on a Sunday morning after a Saturday close!).

Capterra loader

User friendly and cost effective l

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You don't need to have all the staff in a room at the same time. Training at your fingertips. No cost of materials. Don't have to schedule anything.

Cons: Staff don't necessarily get to try any products, but this would be ultimately effective if paired with one on one training.

Capterra loader

Grazie Ristorante

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy platform to navigate. User friendly.

Cons: Nothing negative to mention, I wish we had access to this software earlier as it's changing the hospitality landscape with respect to how we engage our employees.

Overall: Our experience to date with Spiffy has been very positive. Spiffy's software is providing our company with a digital training and development platform that's proving to be very beneficial.

Great way to keep the staff up to speed.

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to setup and implement immediately. tracking the progress is amazing

Cons: not much. sometimes slow on the phone, but could be the phone

spiffy review

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is fairly simply to use for both staff and admin.

Cons: There are features that could be added to help the training process.

Capterra loader

Great tool for restaurants to communicate with staff

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and navigate. Also it's good that you can upload videos

Cons: Some things you can only do on the app vs laptop.