# CRM RUNNER Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CRM RUNNER Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/176229/CRM-Runner --- # CRM RUNNER Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CRM RUNNER ## What is CRM RUNNER? Cloud-based field service and office management tool to automate business operations, optimize sales, streamline communications & more. Key features include: - GPS Tracking - Chat - Notifications - Integrations - Scheduling/Dispatch - Inventory Management - Estimates/Invoices - CC Processing web/app - SMS - Multiple locations - Customized Dashboard - Online bookings - Lead capture - CRM - Banking - Payrolls - Marketing - Project Management - Asset Management - Activity Tracker - VOIP System ## What is CRM RUNNER used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRM RUNNER?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crmrunner.com&name=CRM RUNNER) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRM RUNNER 4.3 (9) VS. [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $25 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (9) Ease Of Use 4.6 (1,416) Value For Money 4.3 (9) Value For Money 4.4 (1,220) Customer Service 4.2 (9) Customer Service 4.6 (1,369) ## CRM RUNNER alternatives [4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements CRM RUNNER 29 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pre-designed layouts that can be customized to match preferences and requirements Manage sending personnel and resources to a site as needed Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Integrates with QuickBooks Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track and manage the scheduling of tasks Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.3 (9) 4.3 Based on 9 reviews ## Pricing Value for money 4.3 (9) Free Trial Basic $25.00 Per User,Per Month Value for money 4.3 (9) 4.3 Based on 9 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Plaid](https://www.capterra.com/p/174384/Plaid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (9) 4.2 Based on 9 reviews ## User reviews Overall rating 4.3 Based on 9 reviews Filter by rating 5(7) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Digital Marketing Specialist Market Research ### "CRM Runner Need Improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 8, 2021 I just tried the trial version because I don't think it is worth purchasing the service with the amount offered and can't see any advantage compared to other CRM. But if this system will be developed and re-designed, it has the potential to exceed other CRM. Pros CRM runner has good customer support and can easily talk or communicate in case of error. The interface also is common so easy to understand. Cons It still needs lots of development needed in terms of procedure, flows, process, and managing tasks because it is not that slick as it should be. Most CRM is flexible and has ready integration with other software. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Terry S. President Security and Investigations ### "SCAM!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 30, 2019 They are SCAMMERS and will continue to charge your credit card even though you cancel. SCAMMER SCAMMER SCAMMER!! Pros The software did not do as described. I cancelled the service within a week of starting it and they have continually billed my card even though I cancelled the service during the free trial. They ignore my emails and phone calls. Sending Police to charge them with fraud. I am having to change my credit card number due to this SCAMMER! Cons Bad all away around! SCAMMER! The system did not operate as told it would. SCAMMER! Reasons for choosing CRM RUNNER Sounded good but did not work. SCAMMER SCAMMER SCAMMER!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR M Raoof M. digital marketing mgr Research ### "best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2019 Pros its a great software for business also we store our employee data Cons no cons as far as i use i don't think so Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Albert B. Web Designer Computer Hardware ### "the best crm i've ever seen in my life" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2018 finally feel organized to expand.. believe it or not, i always felt like i was putting out fires until i really felt in control because of crm runner. If it had stock I would invest in it. I think honestly the whole world should hear about this software. Pros Salesforce doesn't even compare to this. I can streamline everything from invoicing, to my truck deliveries, to tracking my employees, to proposals.. This is a step above anything I've ever seen Cons that i didn't know about this 3 years ago.. because it would have helped my small business much earlier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Moche H. President Construction ### "Super easy with many great options" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2018 Thumbs up to the developers, they thought about every item that a business owner in this industry might need. Excellent customer support, very friendly, they always go above and beyond for everything we need. customization options are amazing, absolutely recommend to any business owner. Pros Super easy with many options, can be customized as per your company needs, friendly customer support. Cons Might not work for all industries...but they can adjust many things to help you cover as many areas as possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel S. Business Owner Wholesale ### "crm runner review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 1, 2018 great solution. other software's like this charge WAY more. great value for money. they also said they can tweak features if i need it. Pros i am using inventory module most of the time and invoices and estimates i sell mobile phones wholesale so it is very helpful. also i am able to track my sales people online which is nice. Cons takes some time to understand the different options in inventory i contacted support team and after we did onboarding session it was fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZG Ziv G. CMO Telecommunications ### "5 Star" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2018 Awesome CRM, 5 STAR from us. Pros Professional, user friendly and fits our needs perfectly. Cons None. overall we really like it and the performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Ron V. CEO ### "Exactely what I needed, The best CRM & Field management Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 30, 2018 Pros Great inventory management, field tech dispatching helps me with our techs in the field, Online booking generates us more leads and their customer service is great Cons The only thing this software doesn't have is integration to our shipping software for our online sales. besides that its awesome Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Eran G. Owner Construction ### "Excellent! Highly recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2018 Pros Ease of use, very affordable, helps running the business, making sure I have all the information I need all the time. Cons There's really nothing I would add the software. I am not a software guy. This software does what it promise to do and I recommend it to every business owner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176229/CRM-Runner/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)