# CRM RUNNER Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CRM RUNNER the right Field Service Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176229/CRM-Runner/reviews --- CRM RUNNER 4.3 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CRM RUNNER Ease of use 4.3 Customer Service 4.2 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel S. Business Owner Wholesale Used the software for: Less than 6 months ### "crm runner review" November 1, 2018 5.0 great solution. other software's like this charge WAY more. great value for money. they also said they can tweak features if i need it. Pros i am using inventory module most of the time and invoices and estimates i sell mobile phones wholesale so it is very helpful. also i am able to track my sales people online which is nice. Cons takes some time to understand the different options in inventory i contacted support team and after we did onboarding session it was fine. Review Source AB Albert B. Web Designer Computer Hardware Used the software for: 1-2 years ### "the best crm i've ever seen in my life" November 9, 2018 5.0 finally feel organized to expand.. believe it or not, i always felt like i was putting out fires until i really felt in control because of crm runner. If it had stock I would invest in it. I think honestly the whole world should hear about this software. Pros Salesforce doesn't even compare to this. I can streamline everything from invoicing, to my truck deliveries, to tracking my employees, to proposals.. This is a step above anything I've ever seen Cons that i didn't know about this 3 years ago.. because it would have helped my small business much earlier. Review Source VR Verified Reviewer Digital Marketing Specialist Market Research Used the software for: I used a free trial ### "CRM Runner Need Improvement" February 8, 2021 3.0 I just tried the trial version because I don't think it is worth purchasing the service with the amount offered and can't see any advantage compared to other CRM. But if this system will be developed and re-designed, it has the potential to exceed other CRM. Pros CRM runner has good customer support and can easily talk or communicate in case of error. The interface also is common so easy to understand. Cons It still needs lots of development needed in terms of procedure, flows, process, and managing tasks because it is not that slick as it should be. Most CRM is flexible and has ready integration with other software. Review Source RV Ron V. CEO Used the software for: 6-12 months ### "Exactely what I needed, The best CRM & Field management Software " May 30, 2018 5.0 Pros Great inventory management, field tech dispatching helps me with our techs in the field, Online booking generates us more leads and their customer service is great Cons The only thing this software doesn't have is integration to our shipping software for our online sales. besides that its awesome Review Source EG Eran G. Owner Construction Used the software for: 6-12 months ### "Excellent! Highly recommended!" May 29, 2018 5.0 Pros Ease of use, very affordable, helps running the business, making sure I have all the information I need all the time. Cons There's really nothing I would add the software. I am not a software guy. This software does what it promise to do and I recommend it to every business owner. Review Source MH Moche H. President Construction Used the software for: Less than 6 months ### "Super easy with many great options" November 2, 2018 5.0 Thumbs up to the developers, they thought about every item that a business owner in this industry might need. Excellent customer support, very friendly, they always go above and beyond for everything we need. customization options are amazing, absolutely recommend to any business owner. Pros Super easy with many options, can be customized as per your company needs, friendly customer support. Cons Might not work for all industries...but they can adjust many things to help you cover as many areas as possible. Review Source TS Terry S. President Security and Investigations Used the software for: I used a free trial ### "SCAM!!" August 30, 2019 1.0 They are SCAMMERS and will continue to charge your credit card even though you cancel. SCAMMER SCAMMER SCAMMER!! Pros The software did not do as described. I cancelled the service within a week of starting it and they have continually billed my card even though I cancelled the service during the free trial. They ignore my emails and phone calls. Sending Police to charge them with fraud. I am having to change my credit card number due to this SCAMMER! Cons Bad all away around! SCAMMER! The system did not operate as told it would. SCAMMER! Reason for choosing CRM RUNNER Sounded good but did not work. SCAMMER SCAMMER SCAMMER!!! Review Source ZG Ziv G. CMO Telecommunications Used the software for: Less than 6 months ### "5 Star" October 31, 2018 5.0 Awesome CRM, 5 STAR from us. Pros Professional, user friendly and fits our needs perfectly. Cons None. overall we really like it and the performance. Review Source MRM M Raoof M. digital marketing mgr Research Used the software for: Less than 6 months ### "best" March 7, 2019 5.0 Pros its a great software for business also we store our employee data Cons no cons as far as i use i don't think so Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.