--- title: "CyberGhost VPN Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CyberGhost VPN Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/176238/CyberGhost-VPN/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CyberGhost VPN Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CyberGhost VPN ## What is CyberGhost VPN? Cross-device software offering smart, simple, secure and high-quality VPN service. ## What is CyberGhost VPN used for? [VPN](https://www.capterra.com/vpn-software/) Overall rating Based on 150 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Comprehensive VPN functionality Robust privacy and protection Inconsistent speed and stability Frequent connection disruptions Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CyberGhost VPN?[Manage this product listing](https://www.g2.com/products/cyberghost-vpn/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CyberGhost VPN 4.4 (150) VS. [### FortiClient](https://www.capterra.com/p/151916/FortiClient/) [4.4 (296)](https://www.capterra.com/p/151916/FortiClient/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (150) Ease Of Use 4.4 (296) Value For Money 4.2 (107) Value For Money 4.4 (200) Customer Service 4.2 (89) Customer Service 4.2 (195) ## CyberGhost VPN alternatives Highest Rated [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) [4.6 (979)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) [4.6 (289)](https://www.capterra.com/p/170765/ExpressVPN/reviews/) Starting price $12.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170765/ExpressVPN/) [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) [4.4 (81)](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/reviews/) Starting price $4.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) [OpenVPN Access Server](https://www.capterra.com/p/159435/access-server/) [4.5 (202)](https://www.capterra.com/p/159435/access-server/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159435/access-server/) [View all alternatives](https://www.capterra.com/p/176238/CyberGhost-VPN/alternatives/) ## FAQs about CyberGhost VPN Overview ### What problems does CyberGhost VPN solve? CyberGhost VPN solves insecure public Wi-Fi browsing, exposed IP addresses, region-blocked websites, and trial-and-error server selection. Task-specific server profiles help users choose connections for streaming, gaming, or torrenting, while encryption protects online traffic. Remote workers, travelers, digital marketers, and employees handling sensitive company data benefit most. Answer based on 108 reviews Overview ### Which roles and teams benefit most from CyberGhost VPN? CyberGhost VPN is most used by business owners, founders, and executives who need private connections for remote work and online account access. Software developers and engineers use it to protect development activity and test location-based services, while students, educators, accountants, and sales teams secure browsing on shared or public networks. Answer based on 150 reviews Overview ### What company size and industries is CyberGhost VPN built for? CyberGhost VPN serves private individuals, small businesses, and large businesses; 75% of reviewers are small businesses, and Computer Software represents 13%. Information Technology and Services also accounts for 13%, while Education Management represents 5%. Enterprise and midsize organizations account for 14% and 11%, respectively. Its common use case is VPN access. Answer based on 150 reviews Features and Usability ### What are the key features of CyberGhost VPN? CyberGhost VPN includes anonymous browsing, encryption, and DNS leak protection for private web use. Its Kill Switch blocks internet traffic if the VPN connection drops, helping prevent data from traveling over an unsecured network. Remote access/control, multi-protocol support, peer-to-peer connectivity, and web inspection cover additional VPN usage needs. Answer based on 9 reviews Getting Started and Support ### Is CyberGhost VPN easy to set up and use? CyberGhost VPN installs quickly and gives most users an intuitive connect-and-disconnect experience across desktop and mobile apps. Nontechnical staff and individual users generally find the interface easy to learn, with automatic connection options available. Beginners may find the wider settings menu overwhelming, and some users encounter startup, kill-switch, or network-adapter issues. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does CyberGhost VPN offer? CyberGhost VPN provides documentation for teams getting started. This written material can support self-paced reference, setup guidance, and ongoing use of the product. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does CyberGhost VPN offer, and how do users rate the experience? CyberGhost VPN offers 24/7 live representative support and chat. User experiences are mixed: some describe support staff as helpful, easy to reach, and willing to assist with technical issues, while others report slow responses, scripted interactions, limited investigation of problems, and frustrating help with subscriptions or cancellations. Answer based on 23 reviews Security ### How does CyberGhost VPN handle data security and access control? CyberGhost VPN uses 256-bit AES encryption, a no-logs policy, and protections against IP, DNS, and WebRTC leaks to keep browsing activity private. It also offers a kill switch and app selection for VPN protection. Reviewers note that the kill switch may not always work, and logging policies can appear unclear. Answer based on 56 reviews Features and Usability ### What features does CyberGhost VPN include? CyberGhost VPN provides broad server location choices, multi-device access, ad and malicious-site blocking, privacy controls, and apps for major platforms. Consumers and remote workers value quick country switching and access to restricted content, while some report slower browsing, detection by certain services, or occasional app reliability problems. Answer based on 21 reviews ## Pros and Cons Comprehensive VPN functionality 88% positive reviews out of 76 Most reviewers indicate VPN offers reliable privacy, fast connections, global access, and affordable long-term pricing. Marian C. IT Technician, 1,001 - 5,000 employees. "The connections is fast and secure, you don't even realize is thru a VPN." Inconsistent speed and stability 60% negative reviews out of 40 Some reviewers describe performance and speed as inconsistent, with slow servers, lag, and occasional connection drops. Robust privacy and protection 87% positive reviews out of 39 Most reviewers find security and access control ensures strong encryption, privacy, and safe browsing across devices. Roshish S. Flutter Developer, 11 - 50 employees. "CyberGhost VPN offers a multifaceted solution for online privacy and security that's hard to beat." Frequent connection disruptions 59% negative reviews out of 34 Some users report bugs and issues, including random disconnects, crashes, and trouble connecting to busy servers. Intuitive and appealing interface 90% positive reviews out of 29 Most reviewers describe user interface as visually attractive, simple to navigate, and easy for beginners. ## Features AI summary Based on 695 VPN reviews Capterra reviewers highlight these as the features buyers care about most when choosing a VPN: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**65%**) - **SSL Security** (**66%**) CyberGhost VPN includes **Encryption**, which is one of the top features buyers look for in this category. However, it does not include **Authentication** or **SSL Security**. Instead, it offers **Anonymous Browsing** (**51%**), another feature reviewers consider important. Together, these capabilities help businesses protect data in transit, reduce exposure during online activity, and give teams more private access to the web. Anonymous Browsing 4.6 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Users can access websites without revealing their IP addresses Kill Switch 4.7 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Immediately stop the process from executing DNS Leak Protection 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Prevention of DNS leaks that allows ISPs to track internet movements Multi-Language 4.6 (18) 44.44% of 18 reviewers that rated this feature as important or highly important Manage and support multiple languages Remote Access/Control 4.8 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Policy Management 4.1 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization CyberGhost VPN 7 features ### All Features - Anonymous Browsing: Users can access websites without revealing their IP addresses - DNS Leak Protection: Prevention of DNS leaks that allows ISPs to track internet movements - Encryption: Convert data into a code for security - Kill Switch: Immediately stop the process from executing - Multi-Language: Manage and support multiple languages - Policy Management: Create, manage, and track policies and procedures within an organization - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling --- Features 4.3 (150) 4.3 Based on 150 reviews ## Pricing Value for money 4.2 (107) Value for money 4.2 (107) 4.2 Based on 107 reviews ## Support, customer service and training options Customer Service 4.2 (89) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (89) 4.2 Based on 89 reviews ## User reviews Overall rating 4.4 Based on 150 reviews Filter by rating 5(85) 4(53) 3(9) 2(0) 1(3) Mentioned topic Sorted by most recent Christopher V. Human Relations Non-Profit Organization Management ### "The Easy-Button VPN: Great for Streaming and Savings, but A Bit Clunky for Power Users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Overall, using CyberGhost VPN feels like using a specialized "plug-and-play" privacy utility rather than a complex networking tool. Because it organizes its network around specific tasks—labeling servers explicitly for Netflix US, P2P torrenting, or low-ping gaming—it takes almost all the guesswork out of daily use. For everyday streaming, remote work, and general public Wi-Fi security, the experience is smooth, reliable, and accessible. Key Takeaways from Real-World Use: The Good: The optimized profiles save a ton of time. Instead of cycling through five random servers to find one that unblocks a streaming service, clicking a dedicated tab almost always works on the first try. Paired with its 45-day money-back window and very low multi-year pricing, it offers some of the best value for casual users. The Caveats: It lacks power-user flexibility. If you need complex features like Double VPN/Multi-hop routing, obfuscation to bypass strict censorship walls (like in China), or full desktop split tunneling, CyberGhost starts to feel restrictive compared to competitors like NordVPN or Surfshark. The Bottom Line: CyberGhost is ideal if you want an affordable, straightforward VPN that "just works" for streaming and everyday privacy. However, if you are a power user who loves fine-tuning technical protocol settings, running multi-hop connections, or needing consistent ultra-high speeds on distant global nodes, you might eventually outgrow it. Pros When looking at what CyberGhost VPN does best, a few major strengths immediately stand out: Task-Optimized Server Profiles: Instead of making you guess which server location is best for what you're doing, CyberGhost breaks down its network into specialized tabs for Streaming, Gaming, and Torrenting. If you want to watch Netflix US or BBC iPlayer, you just click the dedicated profile rather than testing trial-and-error locations. Generous Money-Back Guarantee: Unlike the standard 30-day window offered by most competitors, CyberGhost provides a 45-day money-back guarantee on its long-term plans. This gives you plenty of time to thoroughly test its speeds and unblocking performance. Strong Long-Term Value: While its month-to-month pricing is standard, its multi-year subscriptions rank among the cheapest premium VPN options on the market, usually working out to around $2.00–$2.20 a month. Beginner-Friendly UI: The applications across desktop and mobile are exceptionally intuitive. Large connect buttons, clean navigation sidebars, and customizable "Smart Rules" (like auto-connecting on public Wi-Fi) make it easy to use right out of the box. Solid Privacy Foundation: Headquartered in Romania (outside of the 5/9/14-Eyes surveillance alliances and data-retention mandates), CyberGhost backs up its strict no-logs policy with regular third-party audits by Deloitte, RAM-only servers, and quarterly transparency reports. Cons To give you a clear and balanced view, here are the main drawbacks and limitations when using CyberGhost VPN: Inconsistent Long-Distance Speeds: While short-distance or local connections perform well, users often report noticeable speed drops on long-distance servers. If you frequently connect to overseas locations for gaming or high-bitrate 4K streaming, latency and bandwidth can be hit-or-miss. Platform-Restricted Split Tunneling: If you rely on split tunneling (routing specific applications outside the VPN tunnel while keeping the rest protected), CyberGhost limits native app-level split tunneling primarily to Android. On Windows and macOS, you are restricted to basic domain-based exclusions rather than excluding full desktop software (like Slack or a local torrent client). No Multi-Hop / Double VPN Options: Unlike several top competitors (such as NordVPN or Surfshark), CyberGhost does not offer double encryption/multi-hop server chains. For hyper-privacy-conscious users looking to bounce traffic through two secure locations, this is a notable omission. Limited Obfuscation for Strict Firewalls: CyberGhost lacks specialized stealth/obfuscated protocols to disguise VPN traffic as standard HTTPS browsing. This makes it less effective at bypassing deep-packet inspection in highly restrictive jurisdictions like China, Russia, or strict corporate/university networks. cluttered Settings & Desktop UI: While the initial connect screen is clean, navigating deeper into settings can feel clunky. Options like the kill switch, Smart Rules, and ad-blocking toggles are scattered across different panels rather than grouped intuitively. Device Limit Tightness: CyberGhost caps active connections at 7 simultaneous devices. Furthermore, it counts individual registered devices rather than just active connected sessions, requiring you to manually unbind old hardware from your account dashboard when you reach the limit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jacob H. Owner Hospitality ### "Privacy on a whim" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 5, 2025 Overall though it still provided strong privacy without the need for advanced tinkering. Satisfied for general browsing Pros They had a friendly user interface and a large network of servers in multiple countries and worked well Cons The fact that a dedicated ip cost extra and that it isn’t very good at bypassing deep packet inspection Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Alan J. Analista de Sistemas Internet ### "Cyberghost is a secure and very easy to use VPN app." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2025 My overall experience with Cyberghost VPN is excellent! I don't have much to complain about except for the price of the plans. I always use it to protect myself from potential invasions and/or to camouflage my IP. I recommend it to anyone who needs an excellent VPN. Pros I found Cyberghost very easy to use, as well as being a super secure VPN app with a large server network. I really enjoy using it in my day-to-day life. Cons What I didn't like very much was the price of some plans, which is a little higher than normal compared to its other competitors. However, I know that they need some income for the application to work properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mou M. Founder Marketing and Advertising ### "Pathetic experience. Honest review after using for nearly a year" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2025 Pathetic. Extremely poor customer support experience and extremely poor product. Never subscribing again. Pros Free trial. Just a basic VPN that easily gets tracked and blocked. The only thing I liked was the free trial. Worked just fine but everything went downhill after subscribing to it and now, I regret my decision. Cons Almost everything - that starts after you subscribe to it. Their customer support never - ever cares about their customers, they stick to their usual notes and would never investigate anything. Now about the product: - Gets my Mac slow. Everything on the internet takes forever to load - and when I disconnect the VPN, things get back on track and browser tabs open within a fraction of a sec. - Easily gets detected. Like easily! - I'm trying for the past 10 mins or longer to open the Mac app to connect to it, still wouldn't open. I bought for two years and I regret my decision. Don't recommend at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VF Valeria F. Direttore Farming ### "Completamente soddisfatta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Se mi serve un vpn faccio riferimento solo a questo servizio, e dopo averne provati tanti! Pros Il servizio funziona benissimo e il servizio clienti è eccezionale. Cons Nulla. Completamente soddisfatta Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) Non ero soddisfatta...................... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rinaldo M. Programmatore di PC - Sistemista di rete Computer Software ### "CyberGhost VPN buona VPN essenziale per chi vuole rimanere anonimo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 17, 2024 La mia esperienza con CyberGhost VPN è completamente positiva ritengo sia una buona VPN, con poco ci si connette su server esteri senza complicanze, rapporto qualità prezzo molto conveniente Pros CyberGhost VPN utilizza un semplice pulsante per avviare la navigazione anonima questo mi è piaciuto molto, con pochi secondi vieni connesso su un server situato all'estero, il software lavora bene nasconde l'IP reale garantendo la privacy ottimo Cons Ho provato uno speed test sulla connessione con CyberGhost VPN connesso correttamente su server francesi, la connessione è rallentata di molto da risolvere, non mi è piaciuto molto la connessione automatica tramite uno specifico servizio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samir H. Sales Representative Telecommunications ### "Positive experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 15, 2024 Pros It works really fast, I never experienced any bugs and my Internet works just as efficiently with the VPN on. Cons So far so good, only positive feedback for this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Yury V. Consultant Legislative Office ### "Avoid the service if you value your time and money" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2024 Absolutely appalling, both VPN and their customer service. Pros Ease of enrolling, attractive site and plan description. Cons unreliable, does not work in all declared areas of service. 1-month package is in fact is ongoing subscription that's very hard to cancel, leave alone get refunded. Unsubscribing requires chatting with a rep. who is trying to extract personal info and makes every effort to keep you on subscription Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jean-Francois L. Director Entertainment ### "Fast, reliable, secure." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 28, 2024 It never fail me. Super reliable. Fast and secure. It has been a good decision. Pros It is super fast and reliable. Having the option to have a dedicated IP address is a must to avoid proving you’re not a robot constantly. Cons The billing process can be a bit confusing. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reasons for choosing CyberGhost VPN I chose CyberGhost for the price, the speed it can deliver, the number of server and mostly because of the reviews and comment I could found before making a final decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CEO Printing ### "Very good and affordable VPN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2024 Pros Very good pricing. Very easy to use. The desktop app for Mac OS is very good and simple. also the app for iPhones is good. It allowes you have multiple devices where you can use cyberghost. the variety of countries is also very good, there are really a lot. for streaming it is also one of the best. Cons That the do not have an app for appletv. Sometimes the connection just stopped, you had to "unwire" the connection to start working again. Switched from [Surfshark](https://www.capterra.com/p/198822/Surfshark/) cyberghost had a good promotional deal, so I switched Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176238/CyberGhost-VPN/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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