--- title: "CyberGhost VPN Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CyberGhost VPN Software - reviews, pricing plans, popular comparisons to other VPN products and more." source_url: "https://www.capterra.com/p/176238/CyberGhost-VPN/" page_type: "product" language: "en" --- # CyberGhost VPN Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CyberGhost VPN ## What is CyberGhost VPN? Cross-device software offering smart, simple, secure and high-quality VPN service. ## What is CyberGhost VPN used for? [VPN](https://www.capterra.com/vpn-software/) Overall rating Based on 150 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Comprehensive VPN privacy features Robust online security measures Inconsistent connection speeds Frequent connection interruptions Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CyberGhost VPN?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pro.cyberghostvpn.com&name=CyberGhost VPN) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CyberGhost VPN 4.4 (150) VS. [### FortiClient](https://www.capterra.com/p/151916/FortiClient/) [4.4 (295)](https://www.capterra.com/p/151916/FortiClient/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (150) Ease Of Use 4.4 (295) Value For Money 4.2 (107) Value For Money 4.4 (200) Customer Service 4.2 (89) Customer Service 4.2 (195) ## CyberGhost VPN alternatives [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) [4.6 (978)](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Highest Rated [UTunnel VPN](https://www.capterra.com/p/199683/Utunnel-VPN/) [5.0 (69)](https://www.capterra.com/p/199683/Utunnel-VPN/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199683/Utunnel-VPN/) [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) [4.6 (288)](https://www.capterra.com/p/170765/ExpressVPN/reviews/) Starting price $12.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170765/ExpressVPN/) [TunnelBear](https://www.capterra.com/p/146806/TunnelBear/) [4.5 (470)](https://www.capterra.com/p/146806/TunnelBear/reviews/) Starting price $138.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146806/TunnelBear/) [View all alternatives](https://www.capterra.com/p/176238/CyberGhost-VPN/alternatives/) ## FAQs about CyberGhost VPN Overview ### What problems does CyberGhost VPN solve? CyberGhost VPN solves unsafe browsing on public Wi-Fi, exposure of sensitive traffic, blocked websites, and region-locked content access. It helps remote workers, freelancers, small business teams, and travelers protect client data, mask IP addresses, securely handle online transactions, and test country-specific web experiences without complex setup or major speed loss. Answer based on 130 reviews Overview ### Which roles and teams benefit most from CyberGhost VPN? CyberGhost VPN benefits business owners, executives, and directors who need secure remote access, private browsing, and safer communication across distributed operations. Developers, engineers, and software teams use it to protect testing, research, and public Wi-Fi connections, while students, teachers, and managers rely on it for secure everyday access and content availability. Answer based on 149 reviews Overview ### What company size and industries is CyberGhost VPN built for? CyberGhost VPN serves private users, small businesses, and large businesses, with strongest adoption among small businesses at 74% and in Computer Software and Information Technology and Services, each at 13%. It also appears in enterprise at 14%, midsize at 11%, and Education Management at 5% for VPN use. Answer based on 149 reviews Features and Usability ### What are the key features of CyberGhost VPN? CyberGhost VPN includes core privacy features like anonymous browsing, 256-bit encryption, DNS leak protection, and a kill switch. Reviewers also highlight differentiators such as large server location choice, streaming-optimized and peer-to-peer servers, WireGuard and other protocol options, plus a simple one-tap interface for setup and connection. Answer based on 101 reviews Integrations ### Which third-party tools and platforms does CyberGhost VPN integrate with? CyberGhost VPN connects with TOR Browser Private Web + VPN, LastPass, PayPal, CleanMyMac, WhatsApp, and VeraCrypt. These integrations span privacy browsing, password management, payments, device maintenance, messaging, and data encryption, giving the VPN a broad set of third-party connections for everyday security-focused use. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CyberGhost VPN offer? CyberGhost VPN provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of features, configuration steps, and basic product details without adding live training or video-based instruction. Getting Started and Support ### What customer support options does CyberGhost VPN offer, and how do users rate the experience? CyberGhost VPN offers 24/7 live representatives and chat. User feedback on support is mixed: some describe the team as easy to reach, helpful, and willing to assist, while others report slow responses, scripted interactions, and inconsistent professionalism when handling technical, billing, or cancellation issues. Answer based on 23 reviews Security ### How does CyberGhost VPN handle data security and access control? CyberGhost VPN protects data with 256-bit AES or military-grade encryption, IP hiding, leak protection for DNS, WebRTC, and IP, a no-logs policy, kill switch, dedicated IP, and app-level protection controls. Reviewers also mention malicious-site blocking and ad blocking, though some report unclear logging language, inconsistent kill switch behavior, and occasional connection issues. Answer based on 55 reviews Features ### What features does CyberGhost VPN offer? CyberGhost VPN offers broad VPN features for privacy, streaming, and safer browsing across many devices and regions. Many users highlight country selection, ad blocking, malicious site protection, tracking prevention, and data compression, while some mention slower speeds on certain servers, occasional app issues, and a learning curve for first-time VPN users. Answer based on 21 reviews ## Pros and Cons Comprehensive VPN privacy features 89% positive reviews out of 75 Most reviewers describe vpn as providing strong privacy, fast speeds, and access to geo-restricted content. Marian C. IT Technician, 1,001 - 5,000 employees. "The connections is fast and secure, you don't even realize is thru a VPN." Inconsistent connection speeds 60% negative reviews out of 40 Some users report performance and speed issues, including slow servers, lag, and frequent connection drops. Robust online security measures 87% positive reviews out of 39 Most reviewers indicate security and access control offer reliable encryption, privacy protection, and safe browsing experiences. Roshish S. Flutter Developer, 11 - 50 employees. "CyberGhost VPN offers a multifaceted solution for online privacy and security that's hard to beat." Frequent connection interruptions 59% negative reviews out of 34 Some reviewers indicate bugs and issues cause unexpected disconnections, crashes, and difficulties maintaining stable connections. Intuitive and appealing interface 89% positive reviews out of 28 Most users report user interface is visually attractive, easy to navigate, and simple for all experience levels. ## Features AI summary Based on 688 VPN reviews Capterra reviewers highlight these as the features buyers value most when choosing a VPN: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**64%**) - **SSL Security** (**65%**) CyberGhost VPN includes **Encryption**, which is one of the top features reviewers look for in this category. However, it does not include **Authentication** or **SSL Security**. Instead, it offers **Anonymous Browsing** (**50%**) and **Remote Access/Control** (**47%**), which still cover important VPN needs. These features help businesses protect user privacy and maintain secure connections to systems from different locations, providing teams with safer access and more control over remote work. Anonymous Browsing 4.6 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Users can access websites without revealing their IP addresses Remote Access/Control 4.8 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Kill Switch 4.7 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Immediately stop the process from executing DNS Leak Protection 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Prevention of DNS leaks that allows ISPs to track internet movements Multi-Language 4.6 (18) 44.44% of 18 reviewers that rated this feature as important or highly important Manage and support multiple languages Policy Management 4.1 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization CyberGhost VPN 7 features ### All Features - Anonymous Browsing: Users can access websites without revealing their IP addresses - DNS Leak Protection: Prevention of DNS leaks that allows ISPs to track internet movements - Encryption: Convert data into a code for security - Kill Switch: Immediately stop the process from executing - Multi-Language: Manage and support multiple languages - Policy Management: Create, manage, and track policies and procedures within an organization - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling --- Features 4.3 (150) 4.3 Based on 150 reviews ## Pricing Value for money 4.2 (107) Value for money 4.2 (107) 4.2 Based on 107 reviews ## Support, customer service and training options Customer Service 4.2 (89) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (89) 4.2 Based on 89 reviews ## User reviews Overall rating 4.4 Based on 150 reviews Filter by rating 5(85) 4(53) 3(9) 2(0) 1(3) Mentioned topic Sorted by most recent Christopher V. Human Relations Non-Profit Organization Management ### "The Easy-Button VPN: Great for Streaming and Savings, but A Bit Clunky for Power Users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Overall, using CyberGhost VPN feels like using a specialized "plug-and-play" privacy utility rather than a complex networking tool. Because it organizes its network around specific tasks—labeling servers explicitly for Netflix US, P2P torrenting, or low-ping gaming—it takes almost all the guesswork out of daily use. For everyday streaming, remote work, and general public Wi-Fi security, the experience is smooth, reliable, and accessible. Key Takeaways from Real-World Use: The Good: The optimized profiles save a ton of time. Instead of cycling through five random servers to find one that unblocks a streaming service, clicking a dedicated tab almost always works on the first try. Paired with its 45-day money-back window and very low multi-year pricing, it offers some of the best value for casual users. The Caveats: It lacks power-user flexibility. If you need complex features like Double VPN/Multi-hop routing, obfuscation to bypass strict censorship walls (like in China), or full desktop split tunneling, CyberGhost starts to feel restrictive compared to competitors like NordVPN or Surfshark. The Bottom Line: CyberGhost is ideal if you want an affordable, straightforward VPN that "just works" for streaming and everyday privacy. However, if you are a power user who loves fine-tuning technical protocol settings, running multi-hop connections, or needing consistent ultra-high speeds on distant global nodes, you might eventually outgrow it. Pros When looking at what CyberGhost VPN does best, a few major strengths immediately stand out: Task-Optimized Server Profiles: Instead of making you guess which server location is best for what you're doing, CyberGhost breaks down its network into specialized tabs for Streaming, Gaming, and Torrenting. If you want to watch Netflix US or BBC iPlayer, you just click the dedicated profile rather than testing trial-and-error locations. Generous Money-Back Guarantee: Unlike the standard 30-day window offered by most competitors, CyberGhost provides a 45-day money-back guarantee on its long-term plans. This gives you plenty of time to thoroughly test its speeds and unblocking performance. Strong Long-Term Value: While its month-to-month pricing is standard, its multi-year subscriptions rank among the cheapest premium VPN options on the market, usually working out to around $2.00–$2.20 a month. Beginner-Friendly UI: The applications across desktop and mobile are exceptionally intuitive. Large connect buttons, clean navigation sidebars, and customizable "Smart Rules" (like auto-connecting on public Wi-Fi) make it easy to use right out of the box. Solid Privacy Foundation: Headquartered in Romania (outside of the 5/9/14-Eyes surveillance alliances and data-retention mandates), CyberGhost backs up its strict no-logs policy with regular third-party audits by Deloitte, RAM-only servers, and quarterly transparency reports. Cons To give you a clear and balanced view, here are the main drawbacks and limitations when using CyberGhost VPN: Inconsistent Long-Distance Speeds: While short-distance or local connections perform well, users often report noticeable speed drops on long-distance servers. If you frequently connect to overseas locations for gaming or high-bitrate 4K streaming, latency and bandwidth can be hit-or-miss. Platform-Restricted Split Tunneling: If you rely on split tunneling (routing specific applications outside the VPN tunnel while keeping the rest protected), CyberGhost limits native app-level split tunneling primarily to Android. On Windows and macOS, you are restricted to basic domain-based exclusions rather than excluding full desktop software (like Slack or a local torrent client). No Multi-Hop / Double VPN Options: Unlike several top competitors (such as NordVPN or Surfshark), CyberGhost does not offer double encryption/multi-hop server chains. For hyper-privacy-conscious users looking to bounce traffic through two secure locations, this is a notable omission. Limited Obfuscation for Strict Firewalls: CyberGhost lacks specialized stealth/obfuscated protocols to disguise VPN traffic as standard HTTPS browsing. This makes it less effective at bypassing deep-packet inspection in highly restrictive jurisdictions like China, Russia, or strict corporate/university networks. cluttered Settings & Desktop UI: While the initial connect screen is clean, navigating deeper into settings can feel clunky. Options like the kill switch, Smart Rules, and ad-blocking toggles are scattered across different panels rather than grouped intuitively. Device Limit Tightness: CyberGhost caps active connections at 7 simultaneous devices. Furthermore, it counts individual registered devices rather than just active connected sessions, requiring you to manually unbind old hardware from your account dashboard when you reach the limit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jacob H. Owner Hospitality ### "Privacy on a whim" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 5, 2025 Overall though it still provided strong privacy without the need for advanced tinkering. Satisfied for general browsing Pros They had a friendly user interface and a large network of servers in multiple countries and worked well Cons The fact that a dedicated ip cost extra and that it isn’t very good at bypassing deep packet inspection Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Alan J. Analista de Sistemas Internet ### "Cyberghost is a secure and very easy to use VPN app." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2025 My overall experience with Cyberghost VPN is excellent! I don't have much to complain about except for the price of the plans. I always use it to protect myself from potential invasions and/or to camouflage my IP. I recommend it to anyone who needs an excellent VPN. Pros I found Cyberghost very easy to use, as well as being a super secure VPN app with a large server network. I really enjoy using it in my day-to-day life. Cons What I didn't like very much was the price of some plans, which is a little higher than normal compared to its other competitors. However, I know that they need some income for the application to work properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Mou M. Founder Marketing and Advertising ### "Pathetic experience. Honest review after using for nearly a year" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 19, 2025 Pathetic. Extremely poor customer support experience and extremely poor product. Never subscribing again. Pros Free trial. Just a basic VPN that easily gets tracked and blocked. The only thing I liked was the free trial. Worked just fine but everything went downhill after subscribing to it and now, I regret my decision. Cons Almost everything - that starts after you subscribe to it. Their customer support never - ever cares about their customers, they stick to their usual notes and would never investigate anything. Now about the product: - Gets my Mac slow. Everything on the internet takes forever to load - and when I disconnect the VPN, things get back on track and browser tabs open within a fraction of a sec. - Easily gets detected. Like easily! - I'm trying for the past 10 mins or longer to open the Mac app to connect to it, still wouldn't open. I bought for two years and I regret my decision. Don't recommend at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VF Valeria F. Direttore Farming ### "Completamente soddisfatta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Se mi serve un vpn faccio riferimento solo a questo servizio, e dopo averne provati tanti! Pros Il servizio funziona benissimo e il servizio clienti è eccezionale. Cons Nulla. Completamente soddisfatta Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) Non ero soddisfatta...................... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rinaldo M. Programmatore di PC - Sistemista di rete Computer Software ### "CyberGhost VPN buona VPN essenziale per chi vuole rimanere anonimo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 17, 2024 La mia esperienza con CyberGhost VPN è completamente positiva ritengo sia una buona VPN, con poco ci si connette su server esteri senza complicanze, rapporto qualità prezzo molto conveniente Pros CyberGhost VPN utilizza un semplice pulsante per avviare la navigazione anonima questo mi è piaciuto molto, con pochi secondi vieni connesso su un server situato all'estero, il software lavora bene nasconde l'IP reale garantendo la privacy ottimo Cons Ho provato uno speed test sulla connessione con CyberGhost VPN connesso correttamente su server francesi, la connessione è rallentata di molto da risolvere, non mi è piaciuto molto la connessione automatica tramite uno specifico servizio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Samir H. Sales Representative Telecommunications ### "Positive experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 15, 2024 Pros It works really fast, I never experienced any bugs and my Internet works just as efficiently with the VPN on. Cons So far so good, only positive feedback for this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Yury V. Consultant Legislative Office ### "Avoid the service if you value your time and money" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2024 Absolutely appalling, both VPN and their customer service. Pros Ease of enrolling, attractive site and plan description. Cons unreliable, does not work in all declared areas of service. 1-month package is in fact is ongoing subscription that's very hard to cancel, leave alone get refunded. Unsubscribing requires chatting with a rep. who is trying to extract personal info and makes every effort to keep you on subscription Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jean-Francois L. Director Entertainment ### "Fast, reliable, secure." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 28, 2024 It never fail me. Super reliable. Fast and secure. It has been a good decision. Pros It is super fast and reliable. Having the option to have a dedicated IP address is a must to avoid proving you’re not a robot constantly. Cons The billing process can be a bit confusing. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reasons for choosing CyberGhost VPN I chose CyberGhost for the price, the speed it can deliver, the number of server and mostly because of the reviews and comment I could found before making a final decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CEO Printing ### "Very good and affordable VPN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2024 Pros Very good pricing. Very easy to use. The desktop app for Mac OS is very good and simple. also the app for iPhones is good. It allowes you have multiple devices where you can use cyberghost. the variety of countries is also very good, there are really a lot. for streaming it is also one of the best. Cons That the do not have an app for appletv. Sometimes the connection just stopped, you had to "unwire" the connection to start working again. Switched from [Surfshark](https://www.capterra.com/p/198822/Surfshark/) cyberghost had a good promotional deal, so I switched Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176238/CyberGhost-VPN/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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