--- title: "CyberGhost VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CyberGhost VPN the right VPN solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176238/CyberGhost-VPN/reviews/" page_type: "reviews" language: "en" --- CyberGhost VPN 4.4 (150) [View alternatives](https://www.capterra.com/p/176238/CyberGhost-VPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 6th, 2026 # Reviews of CyberGhost VPN Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Overall, using CyberGhost VPN feels like using a specialized "plug-and-play" privacy utility rather than a complex networking tool. Because it organizes its network around specific tasks—labeling servers explicitly for Netflix US, P2P torrenting, or low-ping gaming—it takes almost all the guesswork out of daily use.“ July 21, 2026 Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “CyberGhost lacks specialized stealth/obfuscated protocols to disguise VPN traffic as standard HTTPS browsing.“ July 21, 2026 Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “For everyday streaming, remote work, and general public Wi-Fi security, the experience is smooth, reliable, and accessible.“ July 21, 2026 MM Mou M FounderMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Their customer support never - ever cares about their customers, they stick to their usual notes and would never investigate anything.“ March 19, 2025 Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “The Good: The optimized profiles save a ton of time.“ July 21, 2026 JL Jean-Francois L DirectorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “The billing process can be a bit confusing.“ August 28, 2024 JH Jacob H OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “They had a friendly user interface and a large network of servers in multiple countries and worked well“ August 5, 2025 Roshish S Flutter DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Some users find the pricing a bit high, and there can be occasional connection issues, particularly when servers are busy.“ October 20, 2023 ## Showing most helpful reviews Showing 1-25 of 150 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher V. Human Relations Non-Profit Organization Management Used the software for: 6-12 months ### "The Easy-Button VPN: Great for Streaming and Savings, but A Bit Clunky for Power Users" July 21, 2026 5.0 Overall, using CyberGhost VPN feels like using a specialized "plug-and-play" privacy utility rather than a complex networking tool. Because it organizes its network around specific tasks—labeling servers explicitly for Netflix US, P2P torrenting, or low-ping gaming—it takes almost all the guesswork out of daily use. For everyday streaming, remote work, and general public Wi-Fi security, the experience is smooth, reliable, and accessible. Key Takeaways from Real-World Use: The Good: The optimized profiles save a ton of time. Instead of cycling through five random servers to find one that unblocks a streaming service, clicking a dedicated tab almost always works on the first try. Paired with its 45-day money-back window and very low multi-year pricing, it offers some of the best value for casual users. The Caveats: It lacks power-user flexibility. If you need complex features like Double VPN/Multi-hop routing, obfuscation to bypass strict censorship walls (like in China), or full desktop split tunneling, CyberGhost starts to feel restrictive compared to competitors like NordVPN or Surfshark. The Bottom Line: CyberGhost is ideal if you want an affordable, straightforward VPN that "just works" for streaming and everyday privacy. However, if you are a power user who loves fine-tuning technical protocol settings, running multi-hop connections, or needing consistent ultra-high speeds on distant global nodes, you might eventually outgrow it. Pros When looking at what CyberGhost VPN does best, a few major strengths immediately stand out: Task-Optimized Server Profiles: Instead of making you guess which server location is best for what you're doing, CyberGhost breaks down its network into specialized tabs for Streaming, Gaming, and Torrenting. If you want to watch Netflix US or BBC iPlayer, you just click the dedicated profile rather than testing trial-and-error locations. Generous Money-Back Guarantee: Unlike the standard 30-day window offered by most competitors, CyberGhost provides a 45-day money-back guarantee on its long-term plans. This gives you plenty of time to thoroughly test its speeds and unblocking performance. Strong Long-Term Value: While its month-to-month pricing is standard, its multi-year subscriptions rank among the cheapest premium VPN options on the market, usually working out to around $2.00–$2.20 a month. Beginner-Friendly UI: The applications across desktop and mobile are exceptionally intuitive. Large connect buttons, clean navigation sidebars, and customizable "Smart Rules" (like auto-connecting on public Wi-Fi) make it easy to use right out of the box. Solid Privacy Foundation: Headquartered in Romania (outside of the 5/9/14-Eyes surveillance alliances and data-retention mandates), CyberGhost backs up its strict no-logs policy with regular third-party audits by Deloitte, RAM-only servers, and quarterly transparency reports. Cons To give you a clear and balanced view, here are the main drawbacks and limitations when using CyberGhost VPN: Inconsistent Long-Distance Speeds: While short-distance or local connections perform well, users often report noticeable speed drops on long-distance servers. If you frequently connect to overseas locations for gaming or high-bitrate 4K streaming, latency and bandwidth can be hit-or-miss. Platform-Restricted Split Tunneling: If you rely on split tunneling (routing specific applications outside the VPN tunnel while keeping the rest protected), CyberGhost limits native app-level split tunneling primarily to Android. On Windows and macOS, you are restricted to basic domain-based exclusions rather than excluding full desktop software (like Slack or a local torrent client). No Multi-Hop / Double VPN Options: Unlike several top competitors (such as NordVPN or Surfshark), CyberGhost does not offer double encryption/multi-hop server chains. For hyper-privacy-conscious users looking to bounce traffic through two secure locations, this is a notable omission. Limited Obfuscation for Strict Firewalls: CyberGhost lacks specialized stealth/obfuscated protocols to disguise VPN traffic as standard HTTPS browsing. This makes it less effective at bypassing deep-packet inspection in highly restrictive jurisdictions like China, Russia, or strict corporate/university networks. cluttered Settings & Desktop UI: While the initial connect screen is clean, navigating deeper into settings can feel clunky. Options like the kill switch, Smart Rules, and ad-blocking toggles are scattered across different panels rather than grouped intuitively. Device Limit Tightness: CyberGhost caps active connections at 7 simultaneous devices. Furthermore, it counts individual registered devices rather than just active connected sessions, requiring you to manually unbind old hardware from your account dashboard when you reach the limit. Review Source JL Jean-Francois L. Director Entertainment Used the software for: 2+ years ### "Fast, reliable, secure." August 28, 2024 5.0 It never fail me. Super reliable. Fast and secure. It has been a good decision. Pros It is super fast and reliable. Having the option to have a dedicated IP address is a must to avoid proving you’re not a robot constantly. Cons The billing process can be a bit confusing. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing CyberGhost VPN I chose CyberGhost for the price, the speed it can deliver, the number of server and mostly because of the reviews and comment I could found before making a final decision. Review Source MM Mou M. Founder Marketing and Advertising Used the software for: 1-2 years ### "Pathetic experience. Honest review after using for nearly a year" March 19, 2025 1.0 Pathetic. Extremely poor customer support experience and extremely poor product. Never subscribing again. Pros Free trial. Just a basic VPN that easily gets tracked and blocked. The only thing I liked was the free trial. Worked just fine but everything went downhill after subscribing to it and now, I regret my decision. Cons Almost everything - that starts after you subscribe to it. Their customer support never - ever cares about their customers, they stick to their usual notes and would never investigate anything. Now about the product: - Gets my Mac slow. Everything on the internet takes forever to load - and when I disconnect the VPN, things get back on track and browser tabs open within a fraction of a sec. - Easily gets detected. Like easily! - I'm trying for the past 10 mins or longer to open the Mac app to connect to it, still wouldn't open. I bought for two years and I regret my decision. Don't recommend at all. Review Source VR Verified Reviewer CEO Printing Used the software for: 6-12 months ### "Very good and affordable VPN" August 17, 2024 5.0 Pros Very good pricing. Very easy to use. The desktop app for Mac OS is very good and simple. also the app for iPhones is good. It allowes you have multiple devices where you can use cyberghost. the variety of countries is also very good, there are really a lot. for streaming it is also one of the best. Cons That the do not have an app for appletv. Sometimes the connection just stopped, you had to "unwire" the connection to start working again. Switched from [Surfshark](https://www.capterra.com/p/198822/Surfshark/) cyberghost had a good promotional deal, so I switched Review Source Lawrent M. owner Education Management Used the software for: 1-2 years ### "gives you an additional sense of privacy, at a low price" May 1, 2022 4.0 Adding a VPN to our online activity added a sense of improved privacy and helps us protect our digital identity, especially when connecting on public networks. Pros CyberGhost is easy to set up, very intuitive, and affordable. The browsing speed is great, it has a kill switch that avoids any IP leak if the VPN disconnects unintentionally. You can choose what country you want to connect to or let the app take care of it. The auto-connect on startup allows you to 'forget' and not have to worry about turning on your VPN every time you start up your machine. By using the Wireguard protocol, Cyberghost can also block predefined content (ads, trackers, malware). I also tend to trust VPNs based outside of the jurisdiction of the "14 Eyes Alliance" Cons sometimes Cyberghost has a little trouble connecting, and it also, although rarely, completely fails to connect. Split tunneling is not available on Mac, it's a great feature that allows the user to let some apps and websites access the internet without going through the VPN (some websites go crazy when they see you connect from a server abroad to access their services and have you go through a lot of unnecessary hassle just to make sure it's you... Switched from [ZenMate VPN](https://www.capterra.com/p/190731/ZenMate-VPN/)[IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/)[Hotspot Shield VPN](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/) we tried several VPNs but retained Cyberghost for its cost, ease of use, and location. Review Source Vo Phat M. cook Restaurants Used the software for: 1-2 years ### "safe and easy to use" June 20, 2022 5.0 Cyberghost has given me a real sense of security online. I "connect and forget" and let it do the job. Pros CyberGhost is a user-friendly VPN service app with many features. It includes the latest WireGuard with great speed (which allows you to turn on an additional layer of security by blocking DNS domains used by ads, malware, and trackers. Cyberghost can unblock Amazon Prime and Netflix. I had to disconnect and reconnect the VPN and refresh the page once or twice, but it was never too annoying. Cyberghost makes sure nothing can leak whenever it disconnects by blocking the incoming connection (kill switch). An extended subscription saves money, so the longer you commit, the cheaper the VPN service becomes. And for as low as $2.23 a month, you get a great product. I also like how easy it is to identify which servers are the least busy by quickly checking the server load percentage figure next to each country server. Cons no exception option to let an app connect or not through the VPN. Switched from [IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/) seemed to be less safe (location of their servers) Review Source Tameem A. Sales Generalist Real Estate Used the software for: 1-2 years ### "Strong & stable for all the websites & platforms" December 25, 2023 5.0 I wouldn't change it for any other similar app, CyberGhost provides me with everything I need. Pros Though I tried many vpn I liked CyberGhost the most even with the free trial. It's advanced protection with strong stable IP address Cons I know it's a little bit higher price than the competitors but it's worth it Switched from [KeepSolid VPN Unlimited](https://www.capterra.com/p/180029/KeepSolid-VPN-Unlimited/) Even with the free version and the paid as well is stronger and more effective Review Source VR Verified Reviewer CEO Computer Software Used the software for: 1-2 years ### "My best everyday VPN." August 11, 2022 4.0 VPN CyberGhost is reliable, fast and easy to access in my business. Pros I love VPN CyberGhost because it Hides my IP address, encrypts my internet connection and keeps me safe online. plus it's easy to use. Cons the app constantly disconnects when i use it on the android. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing CyberGhost VPN I chose VPN CyberGhost because it contains several features and is very secure and confidential. I recommend Review Source AJ Alan J. Analista de Sistemas Internet Used the software for: 2+ years ### "Cyberghost is a secure and very easy to use VPN app." March 30, 2025 5.0 My overall experience with Cyberghost VPN is excellent! I don't have much to complain about except for the price of the plans. I always use it to protect myself from potential invasions and/or to camouflage my IP. I recommend it to anyone who needs an excellent VPN. Pros I found Cyberghost very easy to use, as well as being a super secure VPN app with a large server network. I really enjoy using it in my day-to-day life. Cons What I didn't like very much was the price of some plans, which is a little higher than normal compared to its other competitors. However, I know that they need some income for the application to work properly. Review Source JH Jacob H. Owner Hospitality Used the software for: Less than 6 months ### "Privacy on a whim" August 5, 2025 4.0 Overall though it still provided strong privacy without the need for advanced tinkering. Satisfied for general browsing Pros They had a friendly user interface and a large network of servers in multiple countries and worked well Cons The fact that a dedicated ip cost extra and that it isn’t very good at bypassing deep packet inspection Review Source MR Mahfujur R. Deputy Director General Program Broadcast Media Used the software for: 1-2 years ### "Stay Safe and Secure Online with CyberGhost VPN" March 29, 2023 5.0 Protecting sensitive data: Businesses that handle sensitive data, such as financial information, customer data, and trade secrets, need to ensure that their data is protected from cyber threats. A VPN like CyberGhost VPN I can encrypt the company's internet connection, making it more difficult for hackers to intercept sensitive data.Remote work: With the rise of remote work, many businesses are now faced with the challenge of ensuring that their employees can securely access company resources from outside the office. A VPN like CyberGhost VPN can provide a secure connection for remote workers, allowing them to access company resources without compromising security.Compliance: Many industries, such as healthcare and finance, are subject to strict regulatory requirements that mandate the protection of sensitive data. A VPN like CyberGhost VPN can help me businesses to comply with these regulations by providing a secure connection for data transmission.Overall, CyberGhost VPN is a popular VPN service with which I found a good balance of security, speed and ease of use. Pros CyberGhost VPN is an excellent VPN service that provides users with a wide range of features and functionalities. It's fast, reliable, and secure, making it an ideal choice for users who value their online privacy and security. I would highly recommend CyberGhost VPN to anyone looking for a high-quality VPN service. Cons CyberGhost VPN a bit overwhelming for beginners. There are many options and settings available, and it may take some time to navigate and customize the VPN to suit. However, the service does provide a comprehensive knowledge base and FAQs section that can help users troubleshoot common problems. Review Source JG Jose G. Software developer Computer Software Used the software for: 6-12 months ### "VPN ubiquity" December 11, 2019 5.0 I've been using this VPN for several months and I'm very satisfied. It has allowed me to bypass certain geo-restrictions and shield my navigation when accessing from public Wi-fi networks. Moreover, I've been able to stream high quality video without hiccups in this period. CyberGhost has a rich offering. Users can access thousands of servers in near a hundred different countries supporting up to 7 simultaneous devices. There is DNS protection, no logs policy, strong encryption, and very decent bandwith (advertised as unlimited). There is even money back guarantee and free trial periods which work very well. Pros CyberGhost offers a VPN service virtually for every device one can think of. It's hard to come up with an environment they don't support yet: There are apps for the desktop (Windows, Mac OS, Linux, and ChromeOS), browser add-ons (Chrome and Firefox), mobile apps (iOS and Android), network appliances (Amazon Firestick and Fire TV), and even availability for routers!. Another engaging aspect is usability: installation is a breeze, then you turn on the switch, and enjoy. No surprises. Cons Probably the pricing plans. One can pay one month, a whole year, or even 3 years up-front. Not many people would like to pay 3 years in a single installment because tech companies come and go easily these days, so the most sensible options are monthly or annually, but they are rather expensive. In my opinion prices could be lowered if they used some form of tiered service. Currently, all plans offer the same full featured pack (thousands of servers, dozens of countries, etc.) but they could make a better job offering slim packages capped in terms of bandwidth and number of countries. Switched from [X-VPN](https://www.capterra.com/p/165598/X-VPN-Change-and-Hide-IP/) X-VPN virtually not working Review Source Ann R. Marketing Excecutive Marketing and Advertising Used the software for: 1-2 years ### "VPN that works" May 30, 2022 4.0 The software helps me on all my platforms including my phones protecting me from prying eyes. Pros The software is one of the best VPNs in the market it's the best when it comes to hiding your identity online, the way it blocks unwanted content is one of its great features and also helps to protect and encrypt transactions online. Cons For me, the limited payment method to purchase the software is one of its cons the developers should look for more ways the software can be paid for. Reason for choosing CyberGhost VPN I think it's easier to use and needs no tutorial before you can use it. Review Source SS Sumeet S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "CyberGhost VPN" April 21, 2022 5.0 Cost was a bit high compared to its competitors with bigger brands behind them. Pros The VPN service is easy to turn on and off (connect/disconnect). Extremely user-friendly. Simple for anyone to use and easy to train staff on. Cons The cost for one against its competitors is a bit high. When the VPN is active (connected), it blocks many programs and websites we use such as Amazon.com. When the VPN is on, the computer/device lags and runs slower than normal. As soon as you disconnect, the device runs normal again. Switched from [ZenMate VPN](https://www.capterra.com/p/190731/ZenMate-VPN/) Device limitations and cost. Review Source VR Verified Reviewer Founder Information Technology and Services Used the software for: Less than 6 months ### "Old yet a Powerful competitor in VPN Industry" November 24, 2019 5.0 It was fabulous every time i use it, it never let me down. I know there are some issues with some ISP who blocked the Cyberghost VPN completely from their network but unless that everything is smooth as butter. Pros The thing i liked the most would be its availability within so many regions(50+) to choose from, plus there is a feature i don't how many of us know it or not but it can encrypt DNS queries with DNScrypt without facing any issues at all. I used DNScrypt + CyberGhost on a daily basis and its works like a charm everytime i uses it. There are many lovable features to count but i am afraid i can't describe all of them in words, but i would say onething for sure CyberGhost works wonder when i need it the most. Cons Not any particularly but if i am forced to ask something that i don't like about cyberghost VPN it would be obviously the pricing with the dedicated IP i mean the Dedicated IP cost is same as the monthly charges of VPN(on yearly plan) so if you are looking for a dedicated IP VPN i would suggest you to not go for CyberGhost VPN. Review Source VR Verified Reviewer self employed Internet Used the software for: 1-2 years ### "cyberghost review" January 8, 2019 5.0 it is very user friendly and the pricing is great Pros the great thing about cyberghost is that they give you a chance to try out their product by offering you a free spot to try out their VPN even before you pay for it and the quality is good they and it also has additional features such as malware protection online. Cons generally it is very usefull that is if you subscribed for that month but if you did not you will be disconected at times and will have to wait for a free spot Review Source Raul B. Debt Product Manager Financial Services Used the software for: 1-2 years ### "Best VPN in the market" July 15, 2021 5.0 We needed a reliable VPN for the office, tried cyberghost on a free trial and we loved it. Pros If you are looking for a reliable and not over expensive VPN, CyberGhost VPN is the solution. Connects fast, is easy to install and does the job, which is what you are looking for, at a more than a good price. 5\*\*\*\*\* Cons Sometimes it gets stuck when you disconnect, but overall, don't have many cons on this software, I am a happy customer. Review Source Claudia L. Tester Information Technology and Services Used the software for: 1-2 years ### "CyberGhost encrypt my connection and allows me to navigate at high speeds" March 15, 2020 4.0 CyberGhost encrypts my connection to surf the Internet anonymously. The most important benefit is that it allows me to upload or download data at a high speed and with unlimited bandwidth. Since I use this VPN I can enter the websites that were blocked by geographical restriction. Pros CyberGhost has a wide variety of servers around the world, which I value very much. The user interface is easy to configure. Another feature that is very important to me is that you can connect more than one device at a time. I also emphasize that the software is available on different platforms, so you can use Windows, Linux, Mac, Android or iOS. Cons What bothers me is that when a location is full of users, I have to wait for the server to reduce the number of connected people so that it is my turn to connect. Review Source JJ Jareth J. Student Computer Software Used the software for: 6-12 months ### "The best VPN program " January 11, 2022 5.0 I really love this software, it was really useful Pros This software have a lot of good things first of all the VPN it´s really useful and when you are navigating on internet, there are not any problem and it´s useful when you are trying to saty safe for a long time, another thing it´s the differents tools and functionalities that you can use with it, it´s really helpful. Cons I think this program didn´t have any problem, but the interface, sometimes can be bored and really confusing, but one time you learn how to use it, it´s a good interface. Review Source Izet F. informatic engineering Information Technology and Services Used the software for: 6-12 months ### "One of the best VPN software " May 6, 2020 5.0 Pros First the features and the functionality are great.Software is easy to use and you can choose locations for all over the world.Its fast and reliable software to use.Prices are not that high so anyone can afford it.One click solution. Cons Software sometimes just keeps crashing,and if you have slow internet yourself you are not going to have great experience,but i think this will be fixed in further updates. Review Source Jessica A. Course Creator Hospital & Health Care Used the software for: I used a free trial ### "It's doing what it's supposed to." March 15, 2020 5.0 Pros I appreciate that this VPN allows me to operate some of my streaming platforms without restrictions. Sometimes, your regular shows are blocked when you travel due to the IP address. CyberGhost VPN took away that issue for me. Also, it's pretty affordable. Cons The interface is not very intuitive in that it kept logging me out. I would like if it would stay connected for a longer period without me having to keep the application open. Doing this eats up the battery quicker than if I could close it and it would run effectively \[but not too long\] in the background. Review Source GC Graeme C. Growth Marketer Financial Services Used the software for: 6-12 months ### "Protect your online privacy and security with CyberGhost" January 14, 2023 5.0 Pros CyberGhost VPN is a must-have tool for businesses and individuals looking to protect their online privacy and security. It offers military-grade encryption, ad-blocking, and automatic kill switch to protect users' personal data and online activities. With CyberGhost VPN, businesses can browse the internet safely and securely, and avoid any cyber threats. Cons There is a need of more servers in different countries and cities. Review Source Gede Ananda A. Chief Executive Officer Apparel & Fashion Used the software for: Less than 6 months ### "Ghost your Identity on the Internet" March 8, 2020 5.0 Been using this VPN alongside with NordVPN and so great so far, this VPN also working fine with Netflix and offer like 3000 servers and mainly focusing on Europe. Pros For long-term use, this VPN is perfect because the price range is affordable and it has 45 days money-back guarantee. There are lot of servers location you can pick and choose. The UI is simple and clean and suitable for non-tech savvy people to use it Cons There's not a free version, so potential users hard to decide to buy the plan or not. The Customer support also not very good and reliable, I sent about 2 emails to them and they never give me any significant answer. Besides that this VPN has no other major cons Review Source JL Jamila L. Digital Marketing Associate Real Estate Used the software for: 1-2 years ### "The Reliable and Secure Virtual Private Network" January 14, 2023 5.0 Pros A reliable and secure VPN service that keeps your online activity private and allows you to access blocked content. CyberGhost VPN is easy to use and provides a fast connection, making it the perfect tool for anyone looking to increase their online security and privacy. Cons I haven’t noticed any cons in this tool yet. Review Source MG Michael G. Senior Analyst Financial Services Used the software for: 2+ years ### "Secure Internet Surfing" May 12, 2020 5.0 Does the main job that helps keep online activity secure. Pros It enables you to hide your IP address location so that you are less susceptible to being a target for criminals. It is one of the best. Cons This is not the cheapest software out there and with a bit of research you can find an alternative product that may work too. Review Source Similar Products Featured