--- title: "CyberGhost VPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CyberGhost VPN the right VPN solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/176238/CyberGhost-VPN/reviews/" page_type: "reviews" language: "en" --- CyberGhost VPN 4.4 (150) [View alternatives](https://www.capterra.com/p/176238/CyberGhost-VPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of CyberGhost VPN Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Overall, using CyberGhost VPN feels like using a specialized "plug-and-play" privacy utility rather than a complex networking tool. Because it organizes its network around specific tasks—labeling servers explicitly for Netflix US, P2P torrenting, or low-ping gaming—it takes almost all the guesswork out of daily use.“ July 21, 2026 Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “CyberGhost lacks specialized stealth/obfuscated protocols to disguise VPN traffic as standard HTTPS browsing.“ July 21, 2026 Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “For everyday streaming, remote work, and general public Wi-Fi security, the experience is smooth, reliable, and accessible.“ July 21, 2026 MM Mou M FounderMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Their customer support never - ever cares about their customers, they stick to their usual notes and would never investigate anything.“ March 19, 2025 Christopher V Human RelationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “The Good: The optimized profiles save a ton of time.“ July 21, 2026 Roshish S Flutter DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Some users find the pricing a bit high, and there can be occasional connection issues, particularly when servers are busy.“ October 20, 2023 JH Jacob H OwnerHospitality, 2 - 10 employeesUsed the software for: Less than 6 months. “They had a friendly user interface and a large network of servers in multiple countries and worked well“ August 5, 2025 MM Mou M FounderMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “Never subscribing again.“ March 19, 2025 ## Showing most helpful reviews Showing 1-25 of 150 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher V. Human Relations Non-Profit Organization Management Used the software for: 6-12 months ### "The Easy-Button VPN: Great for Streaming and Savings, but A Bit Clunky for Power Users" July 21, 2026 5.0 Overall, using CyberGhost VPN feels like using a specialized "plug-and-play" privacy utility rather than a complex networking tool. Because it organizes its network around specific tasks—labeling servers explicitly for Netflix US, P2P torrenting, or low-ping gaming—it takes almost all the guesswork out of daily use. For everyday streaming, remote work, and general public Wi-Fi security, the experience is smooth, reliable, and accessible. Key Takeaways from Real-World Use: The Good: The optimized profiles save a ton of time. Instead of cycling through five random servers to find one that unblocks a streaming service, clicking a dedicated tab almost always works on the first try. Paired with its 45-day money-back window and very low multi-year pricing, it offers some of the best value for casual users. The Caveats: It lacks power-user flexibility. If you need complex features like Double VPN/Multi-hop routing, obfuscation to bypass strict censorship walls (like in China), or full desktop split tunneling, CyberGhost starts to feel restrictive compared to competitors like NordVPN or Surfshark. The Bottom Line: CyberGhost is ideal if you want an affordable, straightforward VPN that "just works" for streaming and everyday privacy. However, if you are a power user who loves fine-tuning technical protocol settings, running multi-hop connections, or needing consistent ultra-high speeds on distant global nodes, you might eventually outgrow it. Pros When looking at what CyberGhost VPN does best, a few major strengths immediately stand out: Task-Optimized Server Profiles: Instead of making you guess which server location is best for what you're doing, CyberGhost breaks down its network into specialized tabs for Streaming, Gaming, and Torrenting. If you want to watch Netflix US or BBC iPlayer, you just click the dedicated profile rather than testing trial-and-error locations. Generous Money-Back Guarantee: Unlike the standard 30-day window offered by most competitors, CyberGhost provides a 45-day money-back guarantee on its long-term plans. This gives you plenty of time to thoroughly test its speeds and unblocking performance. Strong Long-Term Value: While its month-to-month pricing is standard, its multi-year subscriptions rank among the cheapest premium VPN options on the market, usually working out to around $2.00–$2.20 a month. Beginner-Friendly UI: The applications across desktop and mobile are exceptionally intuitive. Large connect buttons, clean navigation sidebars, and customizable "Smart Rules" (like auto-connecting on public Wi-Fi) make it easy to use right out of the box. Solid Privacy Foundation: Headquartered in Romania (outside of the 5/9/14-Eyes surveillance alliances and data-retention mandates), CyberGhost backs up its strict no-logs policy with regular third-party audits by Deloitte, RAM-only servers, and quarterly transparency reports. Cons To give you a clear and balanced view, here are the main drawbacks and limitations when using CyberGhost VPN: Inconsistent Long-Distance Speeds: While short-distance or local connections perform well, users often report noticeable speed drops on long-distance servers. If you frequently connect to overseas locations for gaming or high-bitrate 4K streaming, latency and bandwidth can be hit-or-miss. Platform-Restricted Split Tunneling: If you rely on split tunneling (routing specific applications outside the VPN tunnel while keeping the rest protected), CyberGhost limits native app-level split tunneling primarily to Android. On Windows and macOS, you are restricted to basic domain-based exclusions rather than excluding full desktop software (like Slack or a local torrent client). No Multi-Hop / Double VPN Options: Unlike several top competitors (such as NordVPN or Surfshark), CyberGhost does not offer double encryption/multi-hop server chains. For hyper-privacy-conscious users looking to bounce traffic through two secure locations, this is a notable omission. Limited Obfuscation for Strict Firewalls: CyberGhost lacks specialized stealth/obfuscated protocols to disguise VPN traffic as standard HTTPS browsing. This makes it less effective at bypassing deep-packet inspection in highly restrictive jurisdictions like China, Russia, or strict corporate/university networks. cluttered Settings & Desktop UI: While the initial connect screen is clean, navigating deeper into settings can feel clunky. Options like the kill switch, Smart Rules, and ad-blocking toggles are scattered across different panels rather than grouped intuitively. Device Limit Tightness: CyberGhost caps active connections at 7 simultaneous devices. Furthermore, it counts individual registered devices rather than just active connected sessions, requiring you to manually unbind old hardware from your account dashboard when you reach the limit. Review Source SG Satyabrata G. Managing Director Information Technology and Services Used the software for: 2+ years ### "A trusted VPN if you are looking for paid VPN solution" May 8, 2022 4.0 CyberGhost is good when you are a premium subscriber of the software. Like most other VPNs, it's only cheaper when you buy a multi-year plan from them. It's hard to beat CyberGhost in terms of performance, however, if your task is limited, you may find good and cheaper alternatives. The CyberGhost windows app has gotten a lot faster now than it was before. The earlier versions sometimes did cause my windows to halt. I don't see that issue anymore with the versions of the last few years. My experience with CyberGhost has always been good. Pros I think CyberGhost probably has the most number of servers worldwide and covers all countries around the world. (I'm not 100% certain about that, but they cover way too many countries.) The company is decades old. At least that's how long I've known this VPN. That's a very important trust factor for me. The company has evolved from just a VPN to a complete security solution. For a Paid VPN, this is definitely one of the best VPNs in the world in terms of Speed and reliability. Cons Previously they had a limited-feature free-VPN plan, which many users prefer when they have a very limited task to accomplish with the VPN. If you are not a regular user, you would not want to spend money on a VPN. The Free VPN however, had many limitations, such as speed throttling, waiting in queue to get connected, data limits etc. I think they probably have got rid of that. That's a disappointment for me. Alternatives considered [Hotspot Shield VPN](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/) Reason for choosing CyberGhost VPN While I always used the free versions of Hotspot Shield and CyberGhost, after a certain time I got frequently disconnected from Hotspot Shield. I also found the number of servers and features in CyberGhost more promising, so I decided to give the premium version of CyberGhost a chance. I can tell you, over the years I have observed that CyberGhost has only become better and better. I'm disappointed they no longer offer free VPN, but I can say for sure, that they are a reliable VPN when you need one. Review Source MM Mou M. Founder Marketing and Advertising Used the software for: 1-2 years ### "Pathetic experience. Honest review after using for nearly a year" March 19, 2025 1.0 Pathetic. Extremely poor customer support experience and extremely poor product. Never subscribing again. Pros Free trial. Just a basic VPN that easily gets tracked and blocked. The only thing I liked was the free trial. Worked just fine but everything went downhill after subscribing to it and now, I regret my decision. Cons Almost everything - that starts after you subscribe to it. Their customer support never - ever cares about their customers, they stick to their usual notes and would never investigate anything. Now about the product: - Gets my Mac slow. Everything on the internet takes forever to load - and when I disconnect the VPN, things get back on track and browser tabs open within a fraction of a sec. - Easily gets detected. Like easily! - I'm trying for the past 10 mins or longer to open the Mac app to connect to it, still wouldn't open. I bought for two years and I regret my decision. Don't recommend at all. Review Source Lawrent M. owner Education Management Used the software for: 1-2 years ### "gives you an additional sense of privacy, at a low price" May 1, 2022 4.0 Adding a VPN to our online activity added a sense of improved privacy and helps us protect our digital identity, especially when connecting on public networks. Pros CyberGhost is easy to set up, very intuitive, and affordable. The browsing speed is great, it has a kill switch that avoids any IP leak if the VPN disconnects unintentionally. You can choose what country you want to connect to or let the app take care of it. The auto-connect on startup allows you to 'forget' and not have to worry about turning on your VPN every time you start up your machine. By using the Wireguard protocol, Cyberghost can also block predefined content (ads, trackers, malware). I also tend to trust VPNs based outside of the jurisdiction of the "14 Eyes Alliance" Cons sometimes Cyberghost has a little trouble connecting, and it also, although rarely, completely fails to connect. Split tunneling is not available on Mac, it's a great feature that allows the user to let some apps and websites access the internet without going through the VPN (some websites go crazy when they see you connect from a server abroad to access their services and have you go through a lot of unnecessary hassle just to make sure it's you... Switched from [ZenMate VPN](https://www.capterra.com/p/190731/ZenMate-VPN/)[IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/)[Hotspot Shield VPN](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/) we tried several VPNs but retained Cyberghost for its cost, ease of use, and location. Review Source Vo Phat M. cook Restaurants Used the software for: 1-2 years ### "safe and easy to use" June 20, 2022 5.0 Cyberghost has given me a real sense of security online. I "connect and forget" and let it do the job. Pros CyberGhost is a user-friendly VPN service app with many features. It includes the latest WireGuard with great speed (which allows you to turn on an additional layer of security by blocking DNS domains used by ads, malware, and trackers. Cyberghost can unblock Amazon Prime and Netflix. I had to disconnect and reconnect the VPN and refresh the page once or twice, but it was never too annoying. Cyberghost makes sure nothing can leak whenever it disconnects by blocking the incoming connection (kill switch). An extended subscription saves money, so the longer you commit, the cheaper the VPN service becomes. And for as low as $2.23 a month, you get a great product. I also like how easy it is to identify which servers are the least busy by quickly checking the server load percentage figure next to each country server. Cons no exception option to let an app connect or not through the VPN. Switched from [IPVanish](https://www.capterra.com/p/185615/IPVanish-VPN/) seemed to be less safe (location of their servers) Review Source Tameem A. Sales Generalist Real Estate Used the software for: 1-2 years ### "Strong & stable for all the websites & platforms" December 25, 2023 5.0 I wouldn't change it for any other similar app, CyberGhost provides me with everything I need. Pros Though I tried many vpn I liked CyberGhost the most even with the free trial. It's advanced protection with strong stable IP address Cons I know it's a little bit higher price than the competitors but it's worth it Switched from [KeepSolid VPN Unlimited](https://www.capterra.com/p/180029/KeepSolid-VPN-Unlimited/) Even with the free version and the paid as well is stronger and more effective Review Source VR Verified Reviewer CEO Printing Used the software for: 6-12 months ### "Very good and affordable VPN" August 17, 2024 5.0 Pros Very good pricing. Very easy to use. The desktop app for Mac OS is very good and simple. also the app for iPhones is good. It allowes you have multiple devices where you can use cyberghost. the variety of countries is also very good, there are really a lot. for streaming it is also one of the best. Cons That the do not have an app for appletv. Sometimes the connection just stopped, you had to "unwire" the connection to start working again. Switched from [Surfshark](https://www.capterra.com/p/198822/Surfshark/) cyberghost had a good promotional deal, so I switched Review Source AK Adrian K. CEO Information Technology and Services Used the software for: 2+ years ### "A solid VPN solution" August 26, 2020 5.0 Broadly it's a great piece of kit. Notwithstanding the issues I perceive with account management and the lack of live chat support (which may change) it has a wide selection of servers around the world. It will come on automatically and it's easy to put further controls in to secure your connection. Quick and easy to change country/server. Pros Has loads of servers which you can choose individually and it will remember your choice if you so desire Cons The user name and password and managing your account are complicated by lots of unique user input which makes it secure but I felt was unnecessarily complicated. Plus no support live chat button. Alternatives considered [HMA](https://www.capterra.com/p/170769/HideMyAss/) Reason for choosing CyberGhost VPN Cost and the fact that they had a free option at the time to test the product. That is no longer the case. HMA was too expensive at that time, again this may no longer be the case. Switched from [Hotspot Shield VPN](https://www.capterra.com/p/186549/Hotspot-Shield-VPN/) Lack of counrties with servers in (that may have changed by now - this was a few years ago!) Review Source VR Verified Reviewer CEO Computer Software Used the software for: 1-2 years ### "My best everyday VPN." August 11, 2022 4.0 VPN CyberGhost is reliable, fast and easy to access in my business. Pros I love VPN CyberGhost because it Hides my IP address, encrypts my internet connection and keeps me safe online. plus it's easy to use. Cons the app constantly disconnects when i use it on the android. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing CyberGhost VPN I chose VPN CyberGhost because it contains several features and is very secure and confidential. I recommend Review Source AJ Alan J. Analista de Sistemas Internet Used the software for: 2+ years ### "Cyberghost is a secure and very easy to use VPN app." March 30, 2025 5.0 My overall experience with Cyberghost VPN is excellent! I don't have much to complain about except for the price of the plans. I always use it to protect myself from potential invasions and/or to camouflage my IP. I recommend it to anyone who needs an excellent VPN. Pros I found Cyberghost very easy to use, as well as being a super secure VPN app with a large server network. I really enjoy using it in my day-to-day life. Cons What I didn't like very much was the price of some plans, which is a little higher than normal compared to its other competitors. However, I know that they need some income for the application to work properly. Review Source JH Jacob H. Owner Hospitality Used the software for: Less than 6 months ### "Privacy on a whim" August 5, 2025 4.0 Overall though it still provided strong privacy without the need for advanced tinkering. Satisfied for general browsing Pros They had a friendly user interface and a large network of servers in multiple countries and worked well Cons The fact that a dedicated ip cost extra and that it isn’t very good at bypassing deep packet inspection Review Source EjJ Emmanuel jeremiah J. Statistician Accounting Used the software for: 2+ years ### "For privacy, I choose cyber ghost vpn" July 12, 2023 5.0 Generally my experience has been much greater than expected and I am looking forward to exploring more about the software. Pros What I like most about the cyber ghost vpn is the fact that it's easy to use first of all and you are sure of privacy because of the secure browsing and nobody can access what you are doing or information. Cons What I like least about the cyber ghost vpn is the tendency of it delaying to connect and it really disturbs , I don't know whether it's about my network or something. Review Source NT Natia T. Financial Officer Retail Used the software for: 1-2 years ### "Stable Connection" January 2, 2024 5.0 Overall CyberGhost VPN is a stable software that does its job well. Pros CyberGhost VPN offers stable connection. It's easy to use. It's one of the best alternatives for creating virtual network. It also offers android version, so i can have access from my phone. Cons I couldn't notice any negative during my working experience. Review Source Murray C. Training, training design and blended learning consultant Professional Training & Coaching Used the software for: 1-2 years ### "Top VPN, suitable for non-technical users - but keep an eye on your connection" December 11, 2018 5.0 Excellent VPN, very simple to install and easy to use. Would suit someone using a VPN for the first time, no technical understanding required at all. Just start it up and you're protected. Only niggle is that it doesn't always start up automatically, and the kill switch, which disconnects the internet if the VPN goes down, doesn't always work. Pros Easy to set up and use Lots of features for preserving privacy Allows use of up to 7 devices simultaneously per account Simple Linux (Ubuntu) setup - (yes, I just used "simple" and "Linux" in the same sentence!) Cons Kill switch doesn't always work Startup doesn't always work Review Source Samir H. Sales Representative Telecommunications Used the software for: Less than 6 months ### "Positive experience " September 15, 2024 5.0 Pros It works really fast, I never experienced any bugs and my Internet works just as efficiently with the VPN on. Cons So far so good, only positive feedback for this software. Review Source VR Verified Reviewer self employed Internet Used the software for: 1-2 years ### "cyberghost review" January 8, 2019 5.0 it is very user friendly and the pricing is great Pros the great thing about cyberghost is that they give you a chance to try out their product by offering you a free spot to try out their VPN even before you pay for it and the quality is good they and it also has additional features such as malware protection online. Cons generally it is very usefull that is if you subscribed for that month but if you did not you will be disconected at times and will have to wait for a free spot Review Source Raul B. Debt Product Manager Financial Services Used the software for: 1-2 years ### "Best VPN in the market" July 15, 2021 5.0 We needed a reliable VPN for the office, tried cyberghost on a free trial and we loved it. Pros If you are looking for a reliable and not over expensive VPN, CyberGhost VPN is the solution. Connects fast, is easy to install and does the job, which is what you are looking for, at a more than a good price. 5\*\*\*\*\* Cons Sometimes it gets stuck when you disconnect, but overall, don't have many cons on this software, I am a happy customer. Review Source Claudia L. Tester Information Technology and Services Used the software for: 1-2 years ### "CyberGhost encrypt my connection and allows me to navigate at high speeds" March 15, 2020 4.0 CyberGhost encrypts my connection to surf the Internet anonymously. The most important benefit is that it allows me to upload or download data at a high speed and with unlimited bandwidth. Since I use this VPN I can enter the websites that were blocked by geographical restriction. Pros CyberGhost has a wide variety of servers around the world, which I value very much. The user interface is easy to configure. Another feature that is very important to me is that you can connect more than one device at a time. I also emphasize that the software is available on different platforms, so you can use Windows, Linux, Mac, Android or iOS. Cons What bothers me is that when a location is full of users, I have to wait for the server to reduce the number of connected people so that it is my turn to connect. Review Source JJ Jareth J. Student Computer Software Used the software for: 6-12 months ### "The best VPN program " January 11, 2022 5.0 I really love this software, it was really useful Pros This software have a lot of good things first of all the VPN it´s really useful and when you are navigating on internet, there are not any problem and it´s useful when you are trying to saty safe for a long time, another thing it´s the differents tools and functionalities that you can use with it, it´s really helpful. Cons I think this program didn´t have any problem, but the interface, sometimes can be bored and really confusing, but one time you learn how to use it, it´s a good interface. Review Source Izet F. informatic engineering Information Technology and Services Used the software for: 6-12 months ### "One of the best VPN software " May 6, 2020 5.0 Pros First the features and the functionality are great.Software is easy to use and you can choose locations for all over the world.Its fast and reliable software to use.Prices are not that high so anyone can afford it.One click solution. Cons Software sometimes just keeps crashing,and if you have slow internet yourself you are not going to have great experience,but i think this will be fixed in further updates. Review Source BB Beycan B. Senior Software Engineering Computer Software Used the software for: 6-12 months ### "Nice VPN Software with Beneficial Features" August 31, 2022 5.0 In overall, this is nice VPN software for secure web surfing and file installment. I like it and recommend it to everyone. Pros I like how anonymous browsing works here. I can easily do secure web surfing. Also, every essential languages are supported, it nice and I like it. Cons It would be great if this software will support more payment methods. Review Source VR Verified Reviewer Chief Operations Officer Construction Used the software for: 6-12 months ### "If online privacy is important, you can't go wrong with CyberGhost VPN" October 25, 2018 5.0 The premium option is really the option you'd want to go with. Having experience on both, you'll enjoy the paid version much more if you use VPNs on a regular basis to anonymously browse the web. Pros The ease of use of their Google Chrome extension. Quickly toggle between using CyberGhost with a click of your mouse and instantly be anonymous. Their free offering gives you a good amount of offerings, while still providing you with a much better experience (connection speed) to justify the cost of a premium account. Cons I did have some issues in reliably connecting to the VPN on the free version. However, after a few tries it worked just fine. I didn't experience this while using a premium account. Review Source VR Verified Reviewer Software engineer Computer Software Used the software for: 2+ years ### "It's good" July 23, 2019 4.0 Pros Very easy to use. One click to get going. Decent selection of servers to chose from. Cons For some reason it changes what VPN Network adapter it is using. It has set up two different and it seems to alternate between them at random. I have software that verifies network connections and that messes with it each time it happens. Review Source Sarah C. Speech Language Pathologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Nothing Earth Shattering...but solid" July 10, 2021 4.0 The name draws people in because it's "stealthy" and "mysterious" so clearly you must become stealthy and mysterious when you use it, right?! It works like is should and clunks along like a faithful watchdog. Pros This app was reliable and worked each time I asked it to, it was easy to deploy but the interface wasn't very automated and there were a few more features accessible that either needed an explanation or needed a way to "save changes" so it would be easier to keep track of preferences. Cons Nothing overly robust but it was clunky getting off its feet and while it "worked", it didn't enthrall me compared to any of the other basic VPN offers out there. Review Source Casscilla C. Freelancer Computer Software Used the software for: 1-2 years ### "CGV protects" February 19, 2020 5.0 My overall experience with THIS siftwsre is great I see no nred to change to any other this dies all that I need at a price I can afford. Pros I like the platform layout.It has very easy instructions to follow. Using this,type of software is key for keeping you safeon the internet.I like how reasonable the price of the is,as well. For the price and the protection you get its worth a try. Cons Nothing bad to say sbout this software.It gives complete protection. Review Source Similar Products Featured