LingoHub Ratings

Overall
4.2/5
Ease of Use
4.1/5
Customer Service
4.7/5

About LingoHub

LingoHub is a translation management software that helps to create texts and translation projects in one place. Learn more about LingoHub

Showing Most Helpful

Showing 9 of 9 reviews

Showing Most Helpful

Showing 9 of 9 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
Leo S.
Marketing & Sales
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 5, 2019

“All texts and software translated with Lingohub”

OverallWhen translating all marketing and software texts through Lingohub, we benefit from the ease of use and the support by the software. Translation memory and machine translation help our in-house and external translators. Support from Lingohub answered to our requests and fixed any problems we encountered.
ProsUser-friendly interface for translation to multiple languages. Translators are supported by a translation memory and machine translation. The API allow uploading texts from 3rd party development systems and also HTML from webpages and downloading the result. Online software ensures that multiple translators can work in parallel. Support team helped us solve project-related questions.
ConsA major upgrade to the LingoHub software in 2019 led to slower response times earlier this year. Fixed by now (September 2019).
Reviewer Source 
Source: Capterra
September 5, 2019
LARS B.
PRODUCT MANAGER
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 5, 2020

“LingoHub makes a product managers life easier ”

OverallIt's quite helpful and allows me to do things where I normally would need to involve engineering.
ProsAs a product manager, everything I can do without engineering is a good thing. Especially when it comes to copy, which is a big part of design and thus of product. Being able to quickly change copy which is confusing to users is really great. Same thing is true for folks working in support. Also, when we ship new features, it's great that I can easily do the translations and adjust links quickly without the need to involve engineering.
ConsUI could be a bit better, some things are quite hided (for example how to navigate back to the dashboard to create a PR). Same thing is true for some features (like pulling new data from the repo). But the support is always quick with responses and helpful. What we have not used yet is the collaboration feature on transaltions as we are working mostly in Slack so an integration would be helpful here.
Reviewer Source 
Source: Capterra
February 5, 2020
Anders R.
Frontend Developer
Computer Software, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 31, 2020

“Just what we needed”

OverallWe were managing jsons of translations, and whenever we needed a non-technical translator to translate everything or make changes, we gave them the jsons. This was error prone, and not fun at all. LingoHub was just the right tool to satisfy both the translators and developers.
ProsHow well it fit our needs, and how easy it was to get up and running. More or less just specifying a GitHub repo, and then all the translations were there to work with. The interface is super nice. We have no complaints from translators.
ConsDon't really have any real cons to provide. Perhaps the different states a translation can have is a bit overkill for us. We move very fast, so the state of different translations is a mess, and would be nice to just leave out - for our purposes. But it works anyway.
Reviewer Source 
Source: Capterra
January 31, 2020
Adrian L.
C++ Developer
Gambling & Casinos, 501-1000 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
February 7, 2020

“Could have been much better”

OverallI was happy when I finally switched the teams and didn't have to use it anymore.
Pros- At least it has API access so we don't have to work too much on the buggy UI
Cons- Bugs in UI - plenty and with each visual update we could see new/more. - API for automation could be better - Lack of visualization for whitespaces - doesn't apparently care about non-breaking vs soft spaces (which is crucial for french language) - The text editor is tiny, doesn't allow to visualize where linebreaks where put easily (sometimes word wrapping can trick you). - On numerous occasions tricks like `out of service` and `laggy experience` that eventually was turned into `planned maintenance` that was never announced. I understand someone can have technical issues but trying to lie to your customers about it is low. It was not on one occasion the service was out and we didn't get any prior information about those so called `planned maintanances` - The history view is not really that helpful - no real text diffing available to review changes.

Vendor Response

By LingoHub on February 12, 2020
Hi Adrian, first of all: Thank you for taking the time to review LingoHub. We are really keen to learn from our customers and keep improving our software solution. To address some of your bullet points: I'm really sorry to hear that the UI was causing some issues during your usage. Actually, LingoHub switched to a new interface and technology a while ago addressing your mentioned topics. I'm also sorry for the miscommunication regarding the planned maintenance. Could you please provide me some further details on when that occurred? This would really help me figuring out what happened. Overall, I can ensure you that our customers and their feedback is really important for us to improve our solution. And maybe you might want to give LingoHub another try (especially the new UI might resolve some of the mentioned topics). Best, Thomas from LingoHub
Reviewer Source 
Source: Capterra
February 7, 2020
Avatar Image
Stefan G.
Tech Lead
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 28, 2019

“Easy to use translation management”

ProsIt was really easy to implement a translation workflow into an existing product. We set the translation files up in our frontend and synced everything with our git repository. The client had no problems to add translations on their own and to publishing changes was also no problem for the client with LingoHub.
ConsThe only thing we had a little trouble with, was the push/pull to master naming convention in the LingoHub backend. But this could be solved with a tooltip or instructions. Apart from that everything worked like a charm.
Reviewer Source 
Source: Capterra
November 28, 2019
Paul B.
Front-end developer
Farming, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 30, 2020

“Good service with imperfection”

OverallCentralize translation into 1 tool
ProsI like the two column editor and the multi editor on the right panel. I like the git sync too.
ConsI don't like the multi level navigation - Dashboard, report, orders, members - Overview, Resource files, preferences, repository - general, translation tools, lingocheck The settings are difficult to find.
Reviewer Source 
Source: Capterra
January 30, 2020
Carole P.
Translator
Translation and Localization, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 7, 2020

“Great translation/localization tool”

OverallGreat tool, I really like it!
ProsThe ease of use and MT engine is better than any other I use. This tool is very user-friendly and I have no problems using it.
ConsThe fact that I cannot download my translation in order to run a spellcheck with a software I use for my job, so they might be typos I can't spot, which is a bit unfortunate as you have to run the software on every segment.
Reviewer Source 
Source: Capterra
February 7, 2020
Thomas P.
CMO
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 20, 2019

“Great translation management service”

OverallI can recommend it for managing translations in your software - especially if you have more than 2-5 languages that you support.
ProsQuality check of content, easy-to-use for both developers and non-developers (e.g. translators). Especially great for managing 5+ languages. Less manual work is particularly great for our developers.
ConsNot much. We've used classic files for translating content before, with LingoHub this process became super easy.
Reviewer Source 
Source: Capterra
December 20, 2019
Baru L.
Technical Program Manager
Health, Wellness and Fitness, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 11, 2020

“Pretty great, but you may outgrow it.”

OverallQuick and easy to deploy, works with lots of our systems with little hurdles. Fantastic support and interaction with the team. Some rough edges and things I deal with because the platform has responsive support and is cheaper than the system we intended to get: Transifix. The problem is that as we demand more and more from the platform, and as our price gets higher due to our usage, the benefits of LingoHub over Transifix, while the rough edges become more pronounced. Fantastic for smaller teams, but as we become enterprise grade and are more demanding of the system, the chance of us switching platforms has increased.
Pros- Fantastic support - strong feature set - Low priced -wide array of use cases covered
Cons- Buggy UI - some use cases that are realized when you dig deeper in to the functionality are not covered. Overall feels like it is missing the polish it should have. This can be features like bulk actions, or workflow adjustments. - If something is not supported, the system is too rigid. - setup can get difficult if the system you have doesn't well fit the buckets of code wise - can not handle documents

Vendor Response

By LingoHub on February 17, 2020
Hi Baru, Thank you for taking the time to review LingoHub. We are really keen to learn from our customers and keep improving our software. To address your comment on LingoHub's UI: Thanks for your feedback on this. We are aware that there's always room for improvement and our team is working on improving the UI moving forward. Actually, we already made some progress in this direction as LingoHub switched to a new interface a while ago :) Best, Thomas from LingoHub
Reviewer Source 
Source: Capterra
February 11, 2020