# GoGoGuest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoGoGuest Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more. Source: https://www.capterra.com/p/176249/GoGoGuest --- # GoGoGuest Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoGoGuest ## What is GoGoGuest? Grow your online and brick-mortar business with data-driven marketing automation and analytics. No apps needed! Connect all the systems you already use: Point of Sale, Wi-Fi systems, eCommerce platforms and third-party applications for a complete view of your business performance. Find your best customers with powerful segmentation and automation tools. Create and send rewards and campaigns! See your revenue performance in real-time from a centralized dashboard. ## What is GoGoGuest used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $200 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoGoGuest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gogoguest.com/&name=GoGoGuest) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoGoGuest 4.7 (20) VS. [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (20) Ease Of Use 4.1 (808) Value For Money 4.6 (20) Value For Money 4.2 (589) Customer Service 4.7 (20) Customer Service 4.3 (627) ## GoGoGuest alternatives [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176249/GoGoGuest/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Visual Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Ad hoc Reporting Generate one-off reports that meet information requirements Campaign Analytics Track and interpret campaign performance metrics Campaign Tracking Track the performance of marketing campaigns across multiple channels. GoGoGuest 13 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Generate one-off reports that meet information requirements Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track the performance of marketing campaigns across multiple channels. Visualize and analyze customer experience across all touchpoints and channels Assembly of graphs and charts for visualizing and tracking statistics/metrics A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Interact with data visualization elements, such as charts and graphs, to drill down into data Track and analyze information regarding website visitors Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.6 (20) Starter Pack $200.00 Flat Rate,Per Month It includes: - 10 Customer Segmentation Groups - 1 Integration - 2000 Unique Subscribers - Beautiful Wifi Captive Portals - Comprehensive SMS Marketing - Email Templates - Free Starter Implementation - Gallery Access - Unlimited Mail Sending Value for money 4.6 (20) 4.6 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (20) 4.7 Based on 20 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating 5(16) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent HO Hamidreza O. Owner Restaurants ### "Gogo Guest: A 5 Star Concierge Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2025 Pros I recently implemented GoGo Guest at my coffee shop to manage customer access to our Wi-Fi, and I couldn't be happier with the results! From the moment we started using their service, we have experienced virtually no pushback from our customers. In fact, many patrons have expressed their appreciation for the system, noting that it has improved the flow of our business and seating throughout the day. A special thanks to \[sensitive content hidden\] for her exceptional support throughout the entire process. Her ongoing check-ins during our first month have been invaluable, ensuring we were set up for success from the start. It’s clear that GoGo Guest truly cares about its clients and their customers. Overall, I highly recommend GoGo Guest for any business looking to streamline customer Wi-Fi access while enhancing the overall experience. Thank you, GoGo Guest, for a fantastic service! Cons Can be a little daunting for thise with zero tech experience, but \[sensitive content hidden\] made it super easy with her step by step process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2025 Hello Hami, Thank you so much for your thoughtful feedback. As a co-founder, hearing how our solutions are making a real difference for customers is incredibly rewarding—and exactly why we do what we do every day. Kind regards, Jessica JS Jennifer S. Owner Restaurants ### "Do not let GoGo Guest talk you into a Meraki - nightmare choice! " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2025 \[sensitive content hidden\] was fine to work with intially but unresponsive to complaints about issues with our netowrk caused by the Meraki and slowed down our solutions. She also refused the smallest discount even though we were racking up contractor fees to resolve issues caused since the Meraki was installed at her insistence. Pros Initially this product worked.... and then - there was a huge problem that cost my small cafe a bit under 2K to solve. GoGo management couldn't step up to solve the issues caused by their preferred router they insisted upon. Cons Do not purchase the Meraki router to be administered by them - it's a nightmare and interferes with your existing networks and systems. It's an overkill for routers and GoGo maintains complete control of it so anytime you need to tweak or work on your network they gatekeep it and make it almost impossible to get access to it with your network professionals. Our Sonos was down for months because of the switch and worked instantly when we got off of it. Sonos is crucial for most cafes... it also caused our printer of all things to not work on our network; just plugging directly into the network became troublesome - run away from them and their Meraki - it's an expensive nightmare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2025 Dear Jennifer, We truly appreciate your support and partnership as a valued customer for over a year. At GoGoGuest, our focus is to help businesses elevate their guest WiFi experience for ROI while enabling seamless customer engagement. We understand that network challenges can be frustrating, and we appreciate your feedback. To clarify, GoGoGuest is not responsible for managing a business’s entire network. Our solution is designed specifically to optimize guest WiFi and provide actionable insights. The issues you encountered with Sonos, printers, or other business hardware are typically related to broader network configurations, ISP limitations, or hardware settings—areas that fall outside our scope of service. While we weren’t able to offer a discount, our support team remained available to provide guidance and Level 1 support to assist your network team. We appreciate your feedback and wish you continued success. Best, George HS Heather S. Manager Food & Beverages ### "Not as Invasive as we thought..." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 6, 2020 People go out to talk and not everyone likes phones and computers in general in public. Add loud videos and it can be invasive to others and on occasion offensive depending on video content. Now we Wi-Fi and non Wi-Fi sections and seem to please most, its customer service..we try. Pros Obtaining a guest email list without a comment card or some semi fake event sign up. Fun thing we started with the email and messenger capability. A business lunch often requires silent service and reading when to approach can be difficult. A server actually dropped a note and said email your order when ready. It worked, they loved it and we now have table email service with fun word of mouth about our quirky approach. Cons Getting email for a business is not easy in the days of excessive marketing and spam. Automated marketing for a business is black or white, guest will either vistit or be so annoyed we are black listed peroid. This part has to be closely monitored and limited. Reasons for choosing GoGoGuest It was first choice because of the best reviews, I did not want a Wi-Fi service but am glad I did. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Hi Heather, Which restaurant are you associated with? Unfortunately, you are not listed as a customer contact in our CRM. We do not have a customer that has a business name: AAH. Further, in the PROs section of your review you mention "A server actually dropped a note and said email your order when ready. It worked, they loved it and we now have table email service with fun word of mouth about our quirky approach." <-- We do not offer this feature. - Jessica JB Joshua B. Owner Hospitality ### "GoGoGuest Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2020 Pros GoGoGuest has been a great tool for me as I manage my email list of over 5,000 subscribers. Not only does GoGoGuest help me manage the list, but their captive portal for my restaurant's wifi has helped me grow the list significantly. I'm a big fan. Cons My only con would be that there are so many ways to use this application that I have yet to capitalize on. I'll get there though. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2020 Hi Josh, Thank you so much for this bright and shiny review. We are a big fan of Lucha too! ST Sunny T. Technical operations Restaurants ### "GOGOGuest - Tout Suite Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2019 Our main problem is some “customers” will come in and sit at our table without buying anything. With GOGOguest we can fix that problem right away! It was great working through the process with \[SENSITIVE CONTENT HIDDEN\], she would keep me updated at all times and was easy to work and communicate with. Pros The software itself is very convenient and efficient. It was very easy to use and \[SENSITIVE CONTENT HIDDEN\] was a great help in the process. Cons There isn’t too many issue I can see right now or in the upcoming future. If the software works as well as it does now for the next couple of months then there will be nothing to dislike. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Hi Sunny, Thanks so much for your kind review and feedback. We are super excited to service your location in Houston, Texas! - Jessica DD Daniel D. CEO and Founder Retail ### "Pop Up Experiences Powered By GoGoGuest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2019 Pros We worked with GoGoGuest to power the experiences in HOMOCO's June 2019 'Travel Shop' pop-up concept. The team at GoGoGuest is reliable and knowledgeable about how to leverage in-store data and insights from our WiFi and POS infrastructure. Their smart marketing technology helped us grow our audience and brand awareness from the venue to our web and digital media channels. The best part, we can better plan for our next pop up experience store! Cons The product and platform worked as it should! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Hi Daniel, Thank you so much for the kind review and feedback. - Jessica GN George N. Founder Marketing and Advertising ### "GoGoGuest Is Great For Understanding Audience Behavior " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2019 Working with the team and the solution at GoGoGuest was a breeze. Our pop up experience set up included unlimited access to fast WiFi in-store to power and connect our guest WiFi, Nest cameras and back-office WiFi. The big bonus is the ability of GoGoGuest to grow our audience by capturing permission based customer data in-store and providing us with data that we could immediately leverage for our web site and digital channels. Pros We used GoGoGuest for our recent This Is Dogville pop up store in New York City. With GoGoGuest, we were able to determine that our guests spent an average of 45 minutes per visit. That’s an amazing understanding of our audience’s behavior, for our first This is Dogville pop up experience and our sponsors. Cons The heat map reports were not as robust yet, though helpful in understanding which displays were most attractive to our customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2020 Hi George, Thanks so much for your kind review and feedback. - Jessica NA Nick A. Owner Restaurants ### "Fine dining restaurant leans on GoGoGuest for their full digital experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2019 Pros I'm the least tech savvy restaurateur. When I heard the founder of GoGoGuest present at our South Lake Tahoe Restaurant Association meeting, I got to thinking that their platform could help me improve our online presence and ultimately drive our online reservations. I hired GoGoGuest marketing services capabilities to build a brand new website from concept, design copywriting to development. The new site has been live for less than a month and it is already performing at 70% more than our old website. We're using GoGoGuest intelligent marketing automation to manage our reservation pipeline and digital customer experience. As a seven table restaurant a solution like Open Table does not work for us. Plus these other platforms charge a % or $ per reservation made. With GoGoGuest, I pay 1 monthly subscription which is far better and less costly. Cons I don't have any issues with the GoGoGoGuest services and software at the moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2019 Hi Nick, Thanks so much for the feedback. We sincerely appreciate it. JS Jeremy S. Owner Food & Beverages ### "A great way to attach your customer Wifi to purchases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2019 Since installing this software, I have had no issues at all with customer connectivity. It makes for a worry free experience, which is great in the world of small business. Pros Gogoguest has found a way to solve a problem that coffee shops have faced for decades now. Customers seem to think that we exist to give them free internet. In reality, we stay in business selling coffee and food. If we take internet away, we get destroyed on Yelp. With Gogoguest, customers can enjoy our internet. Campers can find somewhere else to sleep. Cons I would like to be able to set a purchase threshold for internet. I will need to do away with my refills so that campers have to spend more than a dollar to get another half hour. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2019 Hi Jeremy, Thank you so much for the kind review. Glad we can help! We're listening to all the feedback and we'll be announcing updates soon! We're also live now on Square APPS Marketplace. Take a look! https://squareup.com/us/en/app-marketplace?category=restaurants KF KEVIN F. Owner Food & Beverages ### "GoGoGuest" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 28, 2019 Like I said above, we have seen an increase in purchases since installing GoGoGuest. We don't have as many customers that buy one small item and stay all day taking up a seat, if they are staying for a long period of time, they have to make an additional purchase to stay on our wifi. Overall we have had a great experience with GoGoGuest! Pros The ease of use for my employees and customers is one of the best features of GoGoGuest. I dont have to worry about a complicated system to get people logged onto our internet. We also have seen an increase in purchases because we dont offer wifi to guest unless they make a purchase. We operate close to a college campus and need to make sure that people are not sitting all day without making a purchase. GoGoGuest has been super helpful with this issue. Cons Two things: 1. If we are printing a new ticket to give someone a new code to logon to the internet, we have to run a transaction which throws off our transaction count for the day. 2. Sometimes the access points can kick people off and not allow them to reconnect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2019 Hey Kevin, Thank you so much for the review. You can create a one time code on your Square POS that is marked at $0 so you don't have to run a "new transaction." What features and functionality are lacking in your mind? - Jessica [View all Reviews](https://www.capterra.com/p/176249/GoGoGuest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)