# FactSet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FactSet the right Investment Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/176269/FactSet/reviews

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FactSet

4.9 (9)

[View alternatives](https://www.capterra.com/p/176269/FactSet/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FactSet

Ease of use

4.2

Customer Service

4.6

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
VP product  
Capital Markets  
Used the software for: 1-2 years

### "Great platform for investment managers"

August 20, 2025

5.0

Overall very good, user experience is good and database is very broad. I do find the financial statement data such as cash flow, capex can sometimes be incorrect for international companies

Pros

The depth of financial data available on FactSet. We use FactSet for broad range of tasks such as equity research, portfolio statistics and industry research

Cons

I think the price is bit high, compared to LSEG Eikon. Another improvement can be the ability to use AI.

Review Source

BR

Brian R.  
Senior Corporate Development Associate  
Oil & Energy  
Used the software for: 2+ years

### "Best Market Intel Platform for Most"

December 30, 2024

5.0

I use FactSet daily and have found it to be the most user friendly platforms of those I have tried: mainly Bloomberg & CapIQ. While the dataset may not be as robust as Bloomberg, the data you get with the basic subscription should be adequate for most users. While CapIQ has essentially the same data for slightly cheaper it is worth noting the user interface saves a lot of time finding the specific data you need. I think the modest incremental cost is outweighed by the respective time savings.

Pros

The user interface is clean and easy to navigate. Super quick to find what I need. Excel plug in is helpful as well especially with the template library.

Cons

Base pricing gets you pretty generic market data. If you need industry specific data and/or research that is extra. All the extras can quickly add up.

Alternatives considered

[Bloomberg Terminal](https://www.capterra.com/p/230048/Bloomberg-Terminal/)

Reason for choosing FactSet

While Bloomberg has a lot more market data (a single pricing model as opposed to sum of the parts), it became cost prohibitive for our needs. Also worth noting the interface is really old and requires training just to navigate. Not intuitive at all.

Switched from

[S&P Capital IQ Pro](https://www.capterra.com/p/210149/S-P-CAPITAL-IQ-PLATFORM/)

CapIQ, while slightly cheaper, is clunky and difficult to navigate. While it is still easier than Bloomberg, FactSet's interface blows CapIQ out of the water.

Review Source

AP

Aruna P.  
Analyst - Transformation Finance  
Financial Services  
Used the software for: 2+ years

### "Best tool for Financial Research"

August 26, 2022

4.0

Overall factset is a very good tool for financial research and modelling. Though the loading speed and sometime in-correct number is of concern as referring to the data extracted from Factset and company's balance sheet always is not possible.

Pros

Factset is a comprehensive financial research platform with an intuitive user interface and excellent customer support. I begin with the research about company name and it gives the entire dashboard quickly at once where you see the financial records and can do the comparative analysis. I must say that the customer service of Factset is very prompt.

Cons

The entire tool take a bit of time to load and requires high speed internet connection (at least 50MBPS and above) to open. Though sometime the numbers are incorrect when the same is compared to the balance sheet of the company which in turn is rectified by the factset team when raised a ticket.

Review Source

VR

Verified Reviewer  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Great to track personalized portfolios and calculations"

May 21, 2019

5.0

Pros

I like how you can make your own personal portfolios based on whatever metrics you want. I also like the ability to see the overview of companies and get a great understanding of what they do and their financials. Being able to compare industry specific research about certain companies is a great feature as well.

Cons

It is very difficult to use and understand how to complete desired calculations. It can be time consuming manually building out calculations that you want to be visible because they are not available or you just don't know where to locate them.

Review Source

VR

Verified Reviewer  
Global Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Why pay for bloomberg?"

August 9, 2018

5.0

Excellent product, a force to be reckoned with.

Pros

I like that Factset allows me to purchase exactly what I want, no more, no less. No overpriced single SKU

Cons

It's not financial services industry standard yet. The more players onboard, the better it will become. I heard ML just started using it which is a big deal

Review Source

VR

Verified Reviewer  
Coordinator, Membership Data and Industry Research  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Lots of features and information, but can be overwhelming"

December 5, 2018

5.0

Finding firmographic information about public companies for recruitment and retention purposes.

Pros

Contains a plethora of organizational information about the financials tied to publicly traded companies - revenue, employee count, primary contacts, funding rounds, stock trends, corporate hierarchy. Tons of information at your disposal - way more than you could ever use.

Cons

There's SO much information that it's hard to navigate for new users.

Review Source

VR

Verified Reviewer  
Corporate Development  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great for Public Data and Charting Features"

February 7, 2019

5.0

Overall I've had a very positive experience with FactSet for its core functionality.

Pros

FactSet has expansive data on public companies and other publicly available information. The charting tools and excel plugins are very functional and easy to use.

Cons

The amount of information on private companies is fairly limited when compared to some of its competitors.

Review Source

EC

Edward C.  
Associate  
Financial Services  
Used the software for: 2+ years

### "FactSet Review"

August 11, 2023

5.0

Pros

Very intuitive, straightforward terminal user interface; very sleek

Cons

Excel pulls are sometimes difficult to write, especially vs. CapIQ or Bloomberg Terminal

Review Source

BR

Brian R.  
President  
Financial Services  
Used the software for: 6-12 months

### "Excellent product"

July 15, 2021

5.0

Overall excellent product, highly geared towards equity analysis

Pros

Equity analysis is top notch, able to clearly run historical fundamental analysis for global companies

Cons

Portfolio management features not as a robust as Bloomberg (i.e. back testing, risk etc.), are not a proactive in offering free trials

Review Source

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