Who Uses This Software?

Medical offices in Canada. Physicians, Midwives, and other allied health providers.


Average Ratings

14 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $249.00/month/user
    See pricing details
  • Pricing Details
    $249/m for the first FTE, $99 per additional FTE (full time physician)
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Cloud Practice
  • www.junoemr.com
  • Founded 2012
  • Canada

About Juno EMR

Cloud based EMR solution developed from the open source software OSCAR McMaster EMR with a focus on stability, cloud hosting, 3rd party integrations and new UI improvements. Fully integrated with provincial Medical Billing and Labs systems in Canada as well as PHR, Patient engagement, eFaxing, Telehealth systems and much more.


Juno EMR Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition

Juno EMR Reviews Recently Reviewed!


Excellent support and almost always someone to answer the phone within a couple of rings to help.

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy the clean website and login, the ability to access the program from offsite, the ability to type as much or as little into the patient record rather than hand writing, and the sections for various patient summaries (although the readability is a bit difficult with the field being too small). I liked the option to have direct fax to computer but this part became a bit complicated to install. The upgrade was very smooth and the one glitch was promptly fixed within an hour or two and without fuss. The upgraded sections are cleaner and nicely laid out.

Cons: The colours are too much and a toned down version that is calmer would be appreciated.

The allergy module is too complicated and restrictive to use.

The prescription module is also complicated and with long lists of drugs can also be messy and time consuming to validate with what the patient is actually taking. With a couple of patients I actually started printing the prescription on a word document for easy reference and ease of reprint at follow-up (I tend to write drugs in a certain order for ease of recall and do look up for drug interactions and track allergies in the 'other meds' section).

Referrals: the labels applied to the lab results need to appear in the 'attach lab' section. It is unnecessarily time consuming trying to figure out which lab results to attach.

Tracking various reports such as those generated by an abnormal breast imaging result is cumbersome - need some way to pull all relevant reports out easily and quickly for review.

Overall: lots

A robust and well-supported EMR, suitable for GPs & Specialists. Good value!

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Best features:

- appointment screen

- tickler system

- scanning and splitting of files

- adding relationships between patients

- faxing directly from chart

- notes on appointment so there is a paper trail about appointments cancelled and moved

- eforms and the eform builder

- Dragon voice dictation

Cons: Wish list:

- when a consultation is sent from chart it should be more obvious that it was sent

- wish we could copy & paste appointments

- wish that cancelled appointments stayed on the screen but took up less space! or there was a way to track cancelled appointments (all appointment types) (deleted goes out of chart and we need to know this)

- wish their schedule setting admin wasn't so cludgy and that we could have settings longer than 1 yr.

Great product, good features. Very responsive and helpful customer service. Great team to work with.

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very feature robust product that works well with the flow in a family medicine office. Good integration with various external products. The remote access is a great feature. The customer service team is phenomenal.

Cons: Lack of integration with Ontario MD products (Hospital Report Manager, etc). This is an issue more with OntarioMD, but the lack of this product is something we would definitely like to have.

Outstanding company!

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's open source so we can customize Oscar how we want. We love all the added features that complement Oscar. Their customer support is amazing. We switched from another Oscar support company to Juno and we never regretted it for a minute.

Cons: I was not a fan of the Oscar billing so ClinicAid, Juno's add-on billing software, has been a Godsend.

Overall quite good. Some work could be done on commonly used forms such as Antenatal Record.

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: accessibility from anywhere, including on my i-phone.

Cons: some of the forms don't work as well as they should (ie Antenatal Record will not allow details to be entered under urine screen, and does not print the OGTT result when faxing antenatal record to hospital.

Oscar is simple EMR to use that can utilize as many or few features as one wants.

Jun 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Able to self customize, design own forms, import other forms. Very cost effective. Software does not seem buggy at all and does not freeze. Customer support from Juno has been excellent and their adds on such as the billing program have been highly utilized/beneficial to the efficiency of our practice. Most programs now have many restrictions on user modifications and oscar probably has the least.

Cons: Some limitation of features. We use this in our addiction clinic which is fine but if I were a GP using it then it would lack some features that I have in present software package

Overall: Cost benefits, went from paper to EMR so much time and space saved now

Easy to use EMR with excellent customer service

Jun 18, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Juno EMR is an easy to use EMR with amazing customer service. The (minimal) cost is also a bonus!

Keep up the good work Juno!

Cons: Juno EMR does look a little out of date, our doctors are a little surprised when they use it for the first time, but it gets the job done.

Capterra-loader

great program - feels "dated" as to many other EMR programs available

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use, scheduling, colour coding is a great, implementation of custom medical assessments is a great feature.

Cons: hard to navigate in admin settings, feels/looks old, cannot add allergies into pt e-chart unless you are the Physician - makes no sense.

Best thing happened to me in the medical world!

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy functionality and so user friendly, great for multi user set ups. Easy acceptability. love it !

Great customer support. Very appreciated.

Jun 15, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to upload documents. Ease of finding documents is great. Contact with support is the easiest.

Cons: Oscar seems to be favored more towards GP offices. It would be great if there was an option for Midwife in the practitioner options.

Time Saving

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate and like the little hints and reminders the program provides me. The ease of use is A+.

Cons: Not really a dislike, but I personally would appreciate if the Physician look up listing was more up to date.

Overall: Huge Time Saver.

I have limited experience to date but what I have seen in the tutorial session

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use, the functions it provides, the forms it provides, I like the options it gives for creating patient chart forms

Cons: I would like easily create a simulated dr office enviro for the classroom - create multiple clinics with 4 dr each and divide the class by clinic

Convenient

Jun 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Conveniently access even in our own home pc, easy to understand and use. Keep me up to date with clients conditions and all the necessary medical/personal information inputted in one program.

Cons: Read only program for RPN like me, can't input data. Can't communicate with the NP or physicians through this program regarding a client's current conditions, etc.

Overall: Can have an access with clients' medical files/data.

Fantastic

Jun 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: it's user friendly and appears more complete than some others; for instance it is pretty useful and have mainly everything we could need as information on a client in the same software.

Cons: we can't really use it like editing from our workplace but regarding the software itself no cons found

Overall: a lot