---
title: "Conflux Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Conflux Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more."
source_url: "https://www.capterra.com/p/176273/Conflux/"
page_type: "product"
language: "en"
---

# 

 Conflux Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Conflux

## What is Conflux?

The Conflux platform makes it possible to centrally collect and manage customer or user feedback. The app can organize feedback by categories and tags. With customized views, important issues can be called up as needed. The notice board is public, so everyone can see the results of feedback and ideas. New feedback is processed through an emotion analysis engine to create a first impression. Feedback in foreign languages can be automatically translated.

## What is Conflux used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8.99

Per Feature, Per Month

Free trial  
available

Free version not included

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Conflux?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cnflx.io/&name=Conflux)

## Conflux Overview

Updated August 2026

AI summary

Conflux supports organizations of any size in managing 360 degree feedback and customer satisfaction by centralizing the collection and organization of feedback and ideas from both employees and customers. Delivered as a cloud-based solution, it features feedback management, customizable surveys, reporting and analytics, and offers API access and third-party integrations to connect with existing business tools.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Conflux

0.0

VS.

[4.9 (90)](https://www.capterra.com/p/211585/HRider/reviews/)

Starting Price

$8.99

Per Feature, Per Month

Starting Price

$1.36

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (10,493)

Value For Money

0.0 (0)

Value For Money

4.6 (6,530)

Customer Service

0.0 (0)

Customer Service

4.9 (5,839)

## Conflux alternatives

Highest Rated

[5.0 (42)](https://www.capterra.com/p/215389/G360-Surveys/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (119)](https://www.capterra.com/p/131885/Spidergap/reviews/)

Starting price

$1099.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## FAQs about Conflux

Overview

### What company size and specific industries is Conflux built for?

Conflux is designed for any organization, including small businesses, mid-market companies, and enterprises, that needs to centrally store and organize feedback and ideas from customers or employees. It is not tied to a specific industry and can suit businesses across sectors that manage internal or external feedback.

Features and Usability

### What are the key features of Conflux?

Conflux offers 360 Degree Feedback, Complaint Monitoring, Customer Database, and Customer Experience Management for collecting and organizing customer input. It also includes Survey/Poll Management, Feedback Management, Customizable Reports, Real-Time Reporting, Reporting & Statistics, and Reporting/Analytics, plus API access and Third-Party Integrations.

Integrations

### Which third-party tools and platforms does Conflux integrate with?

Conflux integrates with 10 third-party tools and platforms, including Help Scout, Intercom, Jira, Slack, Stripe, Typeform, Zendesk Suite, and Zapier. It also connects with Scout APM, Stirista, and Twitter/X for support, project tracking, payments, forms, and messaging workflows.

Getting Started and Support

### What customer support options does Conflux offer?

Conflux provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users direct contact and self-service help for common questions. No reviewer feedback is available here, so support quality, response times, and helpfulness cannot be assessed from user comments.

## Features

AI summary

Based on 1,291 360 Degree Feedback reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating 360 Degree Feedback software:

-   **Performance Review Management** (**47%** of reviewers rated this feature as critical)
-   **Customizable Questions** (**51%**)
-   **Performance Management** (**44%**)

Conflux includes other capabilities that Capterra reviewers also consider important, such as **Surveys & Feedback** (**43%**) and **Reporting/Analytics** (**39%**). These features help teams collect structured input from employees, turn feedback data into clear insights, and track patterns over time, giving businesses a better view of employee sentiment and performance trends.

API

Application programming interface that allows for integration with other systems/databases

Complaint Monitoring

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Conflux 9 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Basic

$8.99

Per Feature,Per Month

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

Help Scout](https://www.capterra.com/p/136909/Help-Scout/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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