# Ringba Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ringba Software - reviews, pricing plans, popular comparisons to other IVR products and more. Source: https://www.capterra.com/p/176276/Ringba --- # Ringba Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ringba ## What is Ringba? Ringba is the ultimate call tracking and analytics platform for professional marketers. Power your entire call business with Ringbas real-time call routing, ring tree bidding technology, and state-of-the-art reporting. All without contracts, minimums, or overages. ## What is Ringba used for? [Call Tracking](https://www.capterra.com/call-tracking-software/)[IVR](https://www.capterra.com/ivr-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ringba?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ringba.com&name=Ringba) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ringba 4.9 (16) VS. [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 4.6 (1,733) Value For Money 4.9 (16) Value For Money 4.6 (1,487) Customer Service 5.0 (16) Customer Service 4.7 (1,506) ## Ringba alternatives [4.7 (857)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (136)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/176276/Ringba/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Center Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Monitoring 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Real-Time Data 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Ringba 28 features Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Measure campaign influence through collection of keyword tracking and revenue sources Identify the number and contact information of a caller before answering the phone Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Assembly of graphs and charts for visualizing and tracking statistics/metrics A call center that primarily receives calls, typically customer service focused Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Observe and track the demand, usage, progress or quality of a system, product, or user Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 5.0 (16) 5.0 Based on 16 reviews ## Pricing Value for money 4.9 (16) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/176276/Ringba/pricing/) Bsic $0.00 It includes: - Call Recording- $0.01 / Min\* - Local Numbers- $3 / Mo\* - Local Tracking- $0.065 / Min\* - Toll Free Numbers- $4 / Mo\* - Toll Free Tracking- $0.075 / Min\* Premium $99.00 Flat Rate,Per Month It includes: - Call Recording- $0.005 / Min\* - Local Free Tracking - $0.045 / Min\* - Local Numbers- $2 / Mo\* - Toll Free Numbers- $3 / Mo\* - Toll Free Tracking - $0.055 / Min\* Value for money 4.9 (16) 4.9 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (16) 5.0 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(15) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User VP of Business Development Marketing and Advertising ### "10/10 Call Tracking Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Overall great experience, reliable software that helps us track and distribute phone calls to any of our targets. Pros The ease of setting up pay per call campaigns, tracking affiliates with different DIDs, their amazing customer support team that can help solve any issue fast and their team all together. Cons Nothing I can say, the only thing that they can improve upon is the RTB setup and ability to not pay extra for RTB Switched from [Retreaver](https://www.capterra.com/p/162890/Retreaver/) Ringba is more efficient and has better UX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jonathan G. Co-Founder Marketing and Advertising ### "Go-To for Rookies and Vets of the Call Marketing Industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2024 Ringba made it easy for my partners and I to get into the pay per call industry with little effort based on my minimal experience with other platforms, like Retreaver. It's also priced based on use. Virtually anyone can start using it, earn money and pay for the platform from that revenue Pros Easy to use for basic users and powerful enough for heavy users - integrates well with web and other traffic platforms Cons UX is a little web 1.0 - could use a makeover Switched from [Retreaver](https://www.capterra.com/p/162890/Retreaver/) Retreaver has a lack of vision. They've got solid tech, but the original creator of Retreaver was ousted by someone on the tech side. They have cool features, but not enough ambition Alternatives considered [CallRail](https://www.capterra.com/p/141829/CallRail/) [TrackDrive](https://www.capterra.com/p/171834/TrackDrive/) [LeadsPedia](https://www.capterra.com/p/135929/LeadsPedia/) Reasons for choosing Ringba Ringba was made by the last of a dying breed in the digital marketing space. These guys were known for making online marketing easy and incredibly scalable. That, plus their constant drive to cater to their users by updating the product regularly is a big plus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jesse F. Digital Marketing Manager Telecommunications ### "Best Call Tracking Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2022 It is an exceptional platform! Very simple to set up different campaigns, filter the types of people we want to receive calls from and have incredible reporting. Pros We used Ringba to track our inbound calls from various different sources. It helped us organize our inbound lead flow and segment people into different IVRs which we set up in Ringba and work exceptionally well. Cons We had no issues with RIngba. I would have maybe loved to see a more advanced IVR which would be an IVA that is more conversational. IVA's have become the future and IVRs are becoming obsolete. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Managing Partner Marketing and Advertising ### "Best Inbound Call Tracking Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2019 Pros Very easy to use with tons fo features included for the pay per call industry. Cons I have't had any major issues with the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Asfand Y. Regional Sales Cordinator Banking ### "Call Tracking Analytics at it's Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2018 Today, online visibility is considered a major benefit to marketing and our company specializes in that particular field. In our use case, the benefits gained by using the software were two-fold. With Ringba, we didn’t just want their call tracking features as we were also in need of call intelligence and reporting tools. It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly. Pros Being a marketing and brand development agency, we need more than just inbound call demographics to create an effective marketing plan. We needed a Call Tracking and Analytics software that could also give us keyword data from organic searches without blowing up our budget. Thankfully, we found Call Tracking and Analytics Software, and it has been the perfect solution that checked everything on our priority list. The pricing is also great because it bundles a bunch of useful services into one package. I would definitely recommend this software to anyone who is in need of a real-time call tracking software that also has key features that makes it possible for analyzing data tied to SEO and other online marketing operations. One thing that clearly stands out when using the software is that how efficiently it houses multiple features under one banner. Normally, tracking and analytics combo softwares are badly optimized in graphics because the visual aesthetics does not matter for a backend tracking and analytics software. But with Call Tracking and Analytics Software, the developers took the time to construct a software that looks good as well as it performs. Cons Whitelabel, please! As a part of our marketing strategy, we are hoping to increase our relevance with branded services from our end. Having an option to whitelabel the services and add our own logo would be greatly appreciated. I hope to see this feature to come to Ringba in the near future. :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Syed Fawad H. Digital Media Manager Financial Services ### "Ringba Gives Me Data-Driven Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 23, 2018 Pros I love the amount of data and analytics I can pull from. Their call recordings are crystal clear and I can obtain phone numbers in any country I want to run a campaign for. Creating IVRs is dead-simple and I find new ways to optimize them every time I dig into my call reports and see how callers are interacting with the prompts. Cons It would be great if there was more mobile functionality in the app so I could manage everything from my phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Syed Farid A. Co-Founder, Operations Manager Apparel & Fashion ### "Best Call Tracking Platform Available on the Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2018 I run digital marketing campaigns and needed a simple and feature-rich solution for managing call flow to agents, salespeople and other partners. Ringba provided everything I needed in a beautiful, easy to understand interface with unbeatable pricing. Pros I explored a few different call tracking platforms before deciding on Ringba. I fell in love right after signing up for a free trial. The dashboard is easy to navigate and setting up call flows for routing my call traffic is super easy. Cons I wish I could use SMS functionality but they are a growing platform and I expect they'll be adding it in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mandeep Singh G. Vice President Engineering ### "Ringba is the future" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2018 We are using Ringba to run pay per call campaigns. Compared to other products, we found Ringba much easier to setup and their thorough reporting helped us understand what all we needed to tweak to boost our revenue. Pros There are so many great features built into Ringba but if I were to pick a favorite, it would be their reporting dashboard. The level of detail they provide is incredible. Also, they really care about the customer and I believe it is their customer centric approach that separates them from their competitors. They value customer feedback and know how to retain their customers. Cons We have been using Ringba for nearly 7 months without complaints. So, there is really nothing that I dislike about the product. And I love the way they keep on enhancing the product regularly, adding new features. If there is any feature you need that they don't have, you just have to tell them and most likely it will be implemented. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ammad A. Manager ### "Amazing support, Quick to setup, Granular Reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2018 I am using it to track calls from advertising campaign. Ringba is the perfect call tracking solution and they have an easy setup process. Their team is on the ball and ready to help if you ever get stuck too. There are so many pros to using Ringba for managing phone calls. You need to try it for yourself! Pros Simple implementation process. The system itself works perfect and is easy to pickup and learn. Once I really set about managing my caps and hours and implemented my own custom IVR, my campaigns really started picking up. Seeing exactly where each call is coming from is my primary concern and Ringba solves this. I can track keywords, demographics. It's easy to sort and filter data according to what you're looking for and saving reports for later is easy too! Cons Can't think of anything that I do not like. There are some features that I don't even need to use but I'm glad they are there just in case. The team is always willing to hear suggestions and listen to their customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zain S. Social Media Marketing Architecture & Planning ### "Extremely satisfied with Ringba" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2018 We offer marketing solutions for small and medium business. Being able to access my stats and analytics and pull reports about my traffic is the most important part of optimizing my paid advertising campaigns for clients and linking calls to exact marketing channels and campaigns. I get more data with Ringba than I could possibly use. Their pricing is also the best out of anyone which goes a long way to lowering my overall costs. Pros Ease of use by far. As soon as I login, I have everything i could possibly need to run a successful call campaign. Ringba gives their users a really powerful solution for managing call flows and tracking the exact source of my calls. Cons There is not much to dislike with Ringba. Couldn't spot a loop hole in software, neither in any of their given services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/176276/Ringba/reviews/) Popular comparisons [CallRail vs Ringba](https://www.capterra.com/compare/141829-176276/CallRail-vs-Ringba)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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