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Ringba is the ultimate call tracking and analytics platform for professional marketers. Power your entire call business with Ringbas real-time call routing, ring tree bidding technology, and state-of-the-art reporting. All without contracts, minimums, or overages.
Provider
Ringba
Located In
United States
Foundation
2016
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Webinars, Videos
Support
24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base
We serve hundreds of markets: insurance, sales, solar, travel, software, legal, medical, finance, and more.
Content Source: Ringba
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Ringba Reviews
Pros
It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly.
I love the amount of data and analytics I can pull from. Their call recordings are crystal clear and I can obtain phone numbers in any country I want to run a campaign for.
I fell in love right after signing up for a free trial. The dashboard is easy to navigate and setting up call flows for routing my call traffic is super easy.
I like ringba's impressive performance and how it has multiple features to boost our campaigns.
Cons
IVA's have become the future and IVRs are becoming obsolete.
We are using Ringba to run pay per call campaigns.
I've seen nothing but improvements since I started using it.
I don't need to use all the features that ringba offers but it's not any true reason to dislike it.
"Call Tracking Analytics at it's Best"
Overall: Today, online visibility is considered a major benefit to marketing and our company specializes in that particular field. In our use case, the benefits gained by using the software were two-fold. With Ringba, we didn’t just want their call tracking features as we were also in need of call intelligence and reporting tools. It’s safe to say Ringba was an all in one deal that helps us providing a better caller experience and improved our conversion rates significantly.
Pros: Being a marketing and brand development agency, we need more than just inbound call demographics to create an effective marketing plan. We needed a Call Tracking and Analytics software that could also give us keyword data from organic searches without blowing up our budget. Thankfully, we found Call Tracking and Analytics Software, and it has been the perfect solution that checked everything on our priority list. The pricing is also great because it bundles a bunch of useful services into one package. I would definitely recommend this software to anyone who is in need of a real-time call tracking software that also has key features that makes it possible for analyzing data tied to SEO and other online marketing operations. One thing that clearly stands out when using the software is that how efficiently it houses multiple features under one banner. Normally, tracking and analytics combo softwares are badly optimized in graphics because the visual aesthetics does not matter for a backend tracking and analytics software. But with Call Tracking and Analytics Software, the developers took the time to construct a software that looks good as well as it performs.
Cons: Whitelabel, please! As a part of our marketing strategy, we are hoping to increase our relevance with branded services from our end. Having an option to whitelabel the services and add our own logo would be greatly appreciated. I hope to see this feature to come to Ringba in the near future. :)
"Best Call Tracking Software!"
Overall: It is an exceptional platform! Very simple to set up different campaigns, filter the types of people we want to receive calls from and have incredible reporting.
Pros: We used Ringba to track our inbound calls from various different sources. It helped us organize our inbound lead flow and segment people into different IVRs which we set up in Ringba and work exceptionally well.
Cons: We had no issues with RIngba. I would have maybe loved to see a more advanced IVR which would be an IVA that is more conversational. IVA's have become the future and IVRs are becoming obsolete.
"Go-To for Rookies and Vets of the Call Marketing Industry"
Overall: Ringba made it easy for my partners and I to get into the pay per call industry with little effort based on my minimal experience with other platforms, like Retreaver. It's also priced based on use. Virtually anyone can start using it, earn money and pay for the platform from that revenue
Pros: Easy to use for basic users and powerful enough for heavy users - integrates well with web and other traffic platforms
Cons: UX is a little web 1.0 - could use a makeover
"Ringba is the future"
Overall: We are using Ringba to run pay per call campaigns. Compared to other products, we found Ringba much easier to setup and their thorough reporting helped us understand what all we needed to tweak to boost our revenue.
Pros: There are so many great features built into Ringba but if I were to pick a favorite, it would be their reporting dashboard. The level of detail they provide is incredible. Also, they really care about the customer and I believe it is their customer centric approach that separates them from their competitors. They value customer feedback and know how to retain their customers.
Cons: We have been using Ringba for nearly 7 months without complaints. So, there is really nothing that I dislike about the product. And I love the way they keep on enhancing the product regularly, adding new features. If there is any feature you need that they don't have, you just have to tell them and most likely it will be implemented.
"Hands-down the best Call Tracking Platform"
Overall: Cheaper call tracking than any other platform, more data, easy to navigate dashboard. I can setup new campaigns in minutes and immediately start accepting traffic and proving results to my clients.
Pros: Pricing and number availability are huge. I can get local and toll-free numbers anywhere I need to at a fraction of the cost of other platforms. The analytics and reporting interface provide an unreal amount of data which makes it really easy to see which marketing channels are working and where I should focus.
Cons: There is nothing I dislike about using Ringba. If I ever run into an issue or don't understand anything, their team is super responsive, helpful and friendly. They are a growing platform and regularly adding new features and making it easy to run better campaigns. Give them a try and test a campaign or two on the platform. You'll be hooked like I was when you see the true value!
