Who Uses This Software?

Storage facilities that use SiteLink management software and are looking to capitalize from an online presence that allows a customer to reserve and move-in to units, plus buy merchandise, online.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Pricing is per location / site per month.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • RapidStor
  • rapidstorapp.com
  • Australia

About RapidStor

Online move-in tool for Self Storage allowing customers to rent storage spaces online, 24/7.


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RapidStor Features

  • Customer Management
  • Deposit Tracking
  • Gate/Access Control
  • Interactive Property Map
  • Late Fee Calculation
  • Lead Management
  • Move-In / Move-Out Wizard
  • Multi-Location

RapidStor Reviews Recently Reviewed!


Valuable Business Support

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Rapidstor allowed us to list our merchandise products and spaces to rent in an online format that allowed us to engage with customers in an online world.

Rapidstor support staff are always available, friendly and very knowledgeable.

Cons: Could be more flexible to different companies needs.

Overall: Rapidstor enabled us to get our merchandise listed online in a format that allowed potential customers to easily view and purchase our products online. We have used Rapidstor to handle our merchandise and online booking system which link directly into our operating software.

Rapidstore at StoreLocal

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Great for sending bulk emails, text messages and quickly implementing billing processes for individual customers needs in storage.

Cons: No complaints. It has every feature that you could possibly want from this type of software.

Overall: Totally happy with Rapidstore, it works efficiently and integrates well with all our other systems. Gives us a clear notification when people book online after hours and the customers find it very easy to use (which is the main thing!).

Excellent support behind this product.

Apr 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As stated Excellent support behind this product, with the tech team etc if needing help or making changes.

Cons: Nothing really, once you have navigated it a few times.

Overall: This product has benefited our on line customers on our storage units, sizes, cost etc, and as it is constantly updating with SiteLink the rates and availability are also up to date, without having to change it in both programmes.

RapidStor live and responsive

Apr 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Links very nicely in with sitelink providing live updates. Easy to use which allows me to control both content and the look my website booking page. Perfect managerial tool that allows for instant results to the ever changing market conditions.

Cons: Customers often double book or are tentative - perhaps this is because they are unsure of what they are getting. Perhaps a live price breakdown that displays the total running costs as well as what is booked similar to a ledger.

Overall: Very good business tool allowing for change to made almost instantaneously which can give me the competitiveness edge over our competition.

Easy to use, Great customer service :)

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use and if i had any questions they were answered very easily

Cons: the only thing i dont like about this software is the drop off of information when changed in sitelink. It is an easy fix though to reinstate

Communication and innovation Keeping it simple

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility. Easily found on Google etc. Reliable.

Cons: Needed to fix phone number for engagement. My fault though.

Overall: Enquiry with customers having clear expectations from on-line .

Rapidstor experiences

Apr 11, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: My clients have navigated well through the process and describe it as 'easy'. It's convenient for me to get clients to book in on-line if I can't meet them on site as our facility is mostly unattended. Would like more people to engage with on-line bookings but have learnt that clients usually need phone or facility contact first. However there will always be those who can view my facility on-line and will book remotely.

Cons: Took awhile to get the wording etc set up to be correct for my facility. Our market may not be quite as ready for on-line book ins as I thought.

Overall: The interactive map is good. The clients experience is very good.

Great Service

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great staff support, and a program that is easy to use for our customers

Cons: Wasnt quite what we needed, but is easy and convenient.

Easy to use API

Apr 15, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to install and user friendly for front end users.

Cons: lack of bugs testing and refined enhancements & customization

RapidStor review

Apr 15, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of being able to update the company website

Cons: Noticing that sometimes the website does not automatically update.