Who Uses This Software?

Any Local Business.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
    See pricing details
  • Pricing Details
    Start generating reviews for your business and engage with your customers.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Reputation Desk
  • www.reputationdesk.com
  • Founded 2018
  • United States

About Reputation Desk

One dashboard that let's you: Generate more positive reviews on websites that matter like Google and Yelp, Update business information in every online directory, Add a widget to your website to showcase online reviews, and automate review reminders for your customers. Don't spend time checking every website about your business, Never miss a new review ever again!


Reputation Desk Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Campaign Management
  • Dashboard
  • Negative Feedback Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Sharing

Reputation Desk Reviews Recently Reviewed!


Manage review websites in one place

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I stopped having to log in to individual review websites to see what people are saying about my brand. I can view many websites right in one dashboard which saves me time.

Cons: I would like them to add more review websites that I can respond back to reviews on within their dashboard. However they still offer many.

Overall: My business requires a lot of time negotiating deals and helping customers fulfill orders and modify orders. This gives me less time to log on multiple websites to see what my customers are saying about my online reputation. Thanks to Reputation Desk I can see almost everything compiled in one place saving me time.

Local Businesses Need This

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It was very easy to use. Once i started using it i saw how effective this software was for the growth of my business.

Cons: The software works great, they are building out many API's and I hope they will have one for our system soon.

Overall: Reputation Desk has helped increase the online reviews of my business. Without it, we were no where to be found in online reviews when someone was searching for the services we offer. Thanks to Reputation Desk not only are we being found, but were also standing out from the competition.

Easy to Use

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software was made easy to use. Me or any of my employees can easily login and manage my reviews from multiple websites and generate reviews from new clients. The features work well for me.

Cons: I never used to get a way to check if they clicked on the review link, and i would send them a review request multiple times. However they updated this feature now and the system automatically sends a request again.

Overall: The support is amazing anytime my staff has any questions Reputation Desk has been prompt with answering us and teaching us how to use any new features they release.

Worth it

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price point of this software cannot be compared to any similar in the market. For what you're paying you get the features that matter most like getting more reviews and monitoring what people are saying about your business online.

Cons: They haven't built out integration for our software yet, but for the price point there are no complaints.

Overall: This software helps me with generating more positive reviews for my business, creating a stronger online presence that I can easily monitor through their dashboard. Would recommend to anyone.