Community Ally

HOA Ally


5 / 5
18 reviews

Who Uses This Software?

Smaller (<100 homes) HOAs that are generally self-managed.


Average Ratings

18 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    24/7 (Live Rep)

Vendor Details

  • Community Ally
  • hoaally.org/
  • Founded 2010
  • United States

About HOA Ally

HOA Ally provides your association with a free website to track documents, collect assessment payments, share news, and provide many other features that reduce the time needed to keep your association running smoothly and accomplish things never before possible. Your website is completely private and only accessible by residents that are invited by you and your board. We help all types of HOAs, but focus on helping smaller (<150 homes) self-managed associations.


HOA Ally Features

  • Calendar Management
  • Committee Management
  • Document Management
  • Event Management
  • Member Communities
  • Member Directory
  • Online Payment Processing
  • Property Database
  • Website Management
  • Work Order Management

HOA Ally Reviews Recently Reviewed!


Review of Condo Ally

Sep 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Have been using this portal at our condo for almost a year and a half. Very easy to use, great tech support, helps to bring the community together.

Cons: Can be a problem for some individuals to bully other residents and overly express negativity.

Just what our HOA needed!

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price can't be beat! Our association while needing to manage expenses also has a need to manage the collection of dues, share documents, communicate with the home owners/renters and allow for the managing board to pass on information to incoming members.

With HOA Ally, we have been able to accomplish all of these tasks with easy of use!

I have interacted with support and development for HOA on a number of occasions and found both to be very attentive and interested in all of my feedback. Looking forward to their continued services!

Cons: It would be nice to have an expansion on the calendaring capability. We would leverage multiple calendars (community events, Scheduled Maintenance and a private to the managing board for recurring activities).

Overall: I had not selected HOA Ally personally, but after doing a search for alternatives and getting more involved with the capabilities and staff behind the scenes, I have no doubt that HOA Ally is the best choice!

Condo ally review

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatility of the app that allows it to be of use to condo associations large or small. It provided me with the ability to be more organized with managing our small condo association.

Cons: I can't say I have any negatives about the app. For my purposes as the President of a 3 unit self-managed Condo Association it has provided more than I needed.

Overall: I needed a way to be more organized with managing reports and communications with our small 3 unit self-managed Condo Association; Condo Ally provided me with all the tools I needed to be more organized.

Capterra loader

Condo Management - Best Site to start ...

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price was exceptional. It is free.

Document management, the requirement that drove us to look for a website, is exceptionally easy to set-up, manage and make available to owners.

Cons: Extensions are impossible. For example, we needed to add Amenity Booking and Project Status reporting.

Overall: Customer service was excellent. Each question was answered quickly and honestly.

Complete Novice at both being an HOA President and user of this software

Jul 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The price (free), and inclusion of all functions that I require is a very import plus. Contact with support is fantastic

Cons: None yet but not having experience in the HOA is also figured into this. I just have to tinker with the software and trust I get help.

Sacramento Ave HOA Condo Ally Review

Sep 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, and well supported features allow our HOA to maintain its independence without sacrificing quality control.

Cons: Logging in for first time users always seemed to be somewhat of a pain.

Overall: We needed a place to keep our associations documentation and a secure place for owners to get contact information.

almost there

Sep 27, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: By far the best feature is the email functionality. Our board uses email for everything, and being able to send email to an user or group without knowing their personal address is great!

Cons: Cannot use my own domain name. Doesn't h ave a public webpage option.

Overall: I have been evaluating HOA Ally along with several competitors, I don't think HOA Ally is ready for adoption by our HOA, though I will continue to monitor changes until I have committed to a solution.

JUST WHAT WE NEEDED

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the price first of all. The software gave us just the features we were looking for. When I wanted a changed, I communicated and got a quick response. And then the change was made.

Cons: No dislikes of any features or usage of this software.

One Stop Shop for all Basic HOA Management needs

Oct 02, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great for our small HOA - easy to track payments

Cons: inability to intelligently recognize non recurring payments as monthly dues, communication thread

Overall: Great to help with our basic needs (monthly payments only)

Great HOA Management software

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The website that is available to the HOA

Cons: The lack of accounting software to be included.

Overall: The HOA board for the HOA that I am managing decided on a different software suite, so my experience is limited to the trial period.

Condo association

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows a small condo association to go digital and collaborate easier.

Cons: Nothing at this point. Great software..

Overall: Sharing documents and maintaining records.

HOA Ally Review

Oct 02, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Stores what I want and fairly comprehensive. Works for what we want.

Cons: I found it frustrating that some of the pdf files created became corrupt, and I had to repeat the process several times to get a readable file.

Overall: I like that it works to keep everything visible to the group. and has some security files for board use only.

a good homeowner association portal

Oct 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, functionality such as ability to host documents for all to view, ability for residents to pay online

Cons: no ability to create and send invoices, yeta

Overall: able to create a portal all homeowners can view to see the minutes, documents, pay dues, etc.

Great tool for HOA's

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and it gets the information out to everyone in a quick and easy format

Cons: I have no issues or complaints at this time

Awesome tool for HOA's

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Very updated look and feel. GPS aware to where units are located. Customer support is excellent and interface is easy for non-expert computer users to figure out.

Cons: I wish that there was a way to have more than one telephone number (e.g. home and cell) per resident.

Overall: My experience with HOA Ally has been outstanding. We had been looking for a simple app that allows us to share documents and news with residents of the HOA. This tool was super easy to set up and feedback from residents has been very positive.

Condo Ally

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It solved a lot of problems that other software didn't.

Cons: Needs user interface and interaction upgrades.

Overall: We're super friendly, accommodating and helpful.

Capterra loader

HOA Ally Review

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to track HOA dues and Calendar events.

Cons: I wish there was a free option to generate and send invoices.

Overall: My experience so far has been great! Customer support is the best!

Capterra loader

Great value

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup and has most of the features we were looking for

Cons: you can't directly change the assessment amount.