# Yo Telecom Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Yo Telecom Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/176292/Yo-Telecom

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# 

 Yo Telecom Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Yo Telecom

## What is Yo Telecom?

Phone & WiFi systems that increase your success by improving staff performance and creating deeper customer relationships.

## What is Yo Telecom used for?

[Telephony](https://www.capterra.com/telephony-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£249

Per User, Per Month

Free trial  
not available

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Do you work for Yo Telecom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yotelecom.co.uk/&name=Yo Telecom)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Yo Telecom

2.0 (1)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

£249

Per User, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.0 (1)

Ease Of Use

4.8 (855)

Value For Money

1.0 (1)

Value For Money

4.5 (767)

Customer Service

1.0 (1)

Customer Service

4.6 (786)

## Yo Telecom alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

[4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/)

Starting price

$34.00

Per User, Per Month

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Center Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Monitoring

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Routing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Reporting/Analytics

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

VoIP Connection

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Place/receive calls through voice over IP connection

Yo Telecom 8 features

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

View and track pertinent metrics to find patterns and gain insights from data

Connect with meeting participants remotely over video

Place/receive calls through voice over IP connection

Get Advice

We can help you find the software with the features you need.

Features

1.0 (1)

1.0

Based on 1 reviews

## Pricing

Value for money

1.0 (1)

Basic

£249.00

Per User,Per Month

Value for money

1.0 (1)

1.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

2.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

RC

Richard C.

IT Manager

Health, Wellness and Fitness

### "Customer service and accounts department are the worst I have seen"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 24, 2023

We have been using Yotelecom for a few years. It was fine to start with but when it came to end of contract, they sent sales guy who basically promised better service, more features for same monthly cost. Now the invoices are going up for no reason. Their accounts guys are not interested in knowing anything, they just chase invoices, that's it.I am taking this time to warn others not to fall in a trap with Yotel. They will make you sign long contract, they are simply interested in money.There are lots of good and honest firms out there.

Pros

Integration with our CRM system was the USP which didn't work for first year but then it works perfectly.

Cons

No access to the portal due to complexity, no reports, invoices can change any time without any clarification

Reasons for choosing Yo Telecom

We were traped in by the sale guy who said something in face to face meeting and got us to sign something else which is my mistake for trusting them

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