# Channel Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Channel Manager Software - reviews, pricing plans, popular comparisons to other Channel Management products and more. Source: https://www.capterra.com/p/176327/Channel-Manager --- # Channel Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Channel Manager ## What is Channel Manager? Integrate and automate all your systems with reliable two-way interfaces. Enter your rates and availabilities in our system or have your PMS send them to us. This data is then forwarded to all your connected booking portals. When a reservation is made, we import the reservation and automatically change the inventory on all platforms. The reservation is then sent to you and synchronised with your Property Management System. ## What is Channel Manager used for? [Channel Management](https://www.capterra.com/channel-management-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Channel Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hotel-spider.com&name=Channel Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Channel Manager 4.8 (5) VS. [### Datasurf](https://www.capterra.com/p/218190/Datasurf/) [4.6 (5)](https://www.capterra.com/p/218190/Datasurf/#reviews) Starting Price CHF29 Per User, Per Month Starting Price $190 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.8 (5) Value For Money 4.5 (4) Value For Money 4.8 (5) Customer Service 4.8 (5) Customer Service 5.0 (5) ## Channel Manager alternatives Highest Rated [FeedArmy](https://www.capterra.com/p/165383/FeedArmy/) [5.0 (5)](https://www.capterra.com/p/165383/FeedArmy/#reviews) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [WebBookingPro](https://www.capterra.com/p/218681/WebBookingPro-Booking-Engine/) [5.0 (1)](https://www.capterra.com/p/218681/WebBookingPro-Booking-Engine/#reviews) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Channel Manager Overview ### What company size and specific industries is Channel Manager built for? Channel Manager is designed for hotels, hostels, bed and breakfasts, apartments, and other accommodation providers of any size. It fits hospitality businesses that need to manage bookings across multiple channels, whether they operate a small guesthouse, a mid-sized property group, or a larger lodging operation. Getting Started and Support ### What training and onboarding options does Channel Manager offer? Channel Manager provides live online training sessions for guided setup and product instruction. This format lets teams ask questions in real time and review key steps with an instructor. No other training formats are listed in the catalog data. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does Channel Manager offer? Channel Manager provides chat support for customer questions and issue resolution. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Pricing Value for money 4.5 (4) Free Trial Basic CHF29.00 Per User,Per Month Value for money 4.5 (4) 4.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PP Pandis P. Owner Hospitality ### "Probably the best channel manager out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2022 the purpose of a channel manager is to handle the high volume of reservations coming in and out without having to worry and this one does the job extremely well. Had nothing to worry about and when a couple of times i faced a problem the support team was there to fix the problem very quickly. Pros Extremely easy to use, information presented in a very clear way, easy to understand. Cons there isn't much to not like honestly. it has all the features you need and most important its very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2022 Thank you Pandis, for the kind words and your support. We always appreciate hearing back from happy customers. SS Silke S. Owner Hospitality ### "Smooth operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2019 The onboarding was easy, we received always friendly support. The videos are easy to understand and when I was not able to help myself the helpdesk ansered soon. Pros The software itself works smooth and without interuptions, this is important for us. Cons Hard to say... small little things ... always have been solved quick or are easy to understand. Reasons for choosing Channel Manager We talked to the owner of our PMS software and he told us ablout his good experiences with hotelspider so we did not search for others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Valerie S. Reception Hospitality ### "Very good service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2019 We had to change all our GM (from an old system to Hotel Spider) a couple of months ago. The staff from Hotel Spider did everything we had to do for us (conference call so that we are also informed about eveything). Everything perfect. And they are happy to help at anytime! Pros The staff is always friendly and happy to help. You can call them at any time! Cons so far nothing to complain! They are very professionel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Roland B. Geschäftsleitung Restaurants ### "Superb channel-manager for a reasonable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2018 Pros \- The structure is very well thought out which makes the use quite easy. You can connect the different rooms and rates with each other and this make the daily work economicall. - Very good support - a lot of interfaces Cons \- We are very satisfied and so we don´t have any complaints at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2018 Dear Roland Beer, Thank you for leaving a review and mentioning our easy to use extranet. out team here at Hotel-Spider is thrilled to hear such positive feedback! DM Dominique M. Front Office Manager Hospitality ### "Hotel-Spider" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 9, 2018 We use Hotel-Spider only as a channel manager and it makes the live much easier Pros Safe and Steady software, personal contact Cons Support has sometimes problems with the mappings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2018 Dear Dominique Marti, we are sorry to hear that you had an issue with the mapping.We are normally known for our professional support and we regret that we missed the mark. If you would like to discuss this further please contact me at christin.geissler@hotel-spider.com Thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.