Tourisoft

Hotel Spider


4.5 / 5
3 reviews

Who Uses This Software?

Hotels, Hostels, B&B, Apartments, Accommodation provider


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Tourisoft
  • www.hotel-spider.com
  • Founded 2002
  • Switzerland

About Hotel Spider

Integrate and automate all your systems with reliable two-way interfaces. Enter your rates and availabilities in our system or have your PMS send them to us. This data is then forwarded to all your connected booking portals. When a reservation is made, we import the reservation and automatically change the inventory on all platforms. The reservation is then sent to you and synchronised with your Property Management System.


Hotel Spider Features

  • Campaign Management
  • Channel Analytics
  • Incentive Management
  • Inventory Control
  • Lead Management
  • Opportunity Management
  • Order Management
  • Partner Management
  • Product Management
  • Reseller Management

Hotel Spider Reviews Recently Reviewed!


Hotel-Spider

Nov 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Safe and Steady software,

personal contact

Cons: Support has sometimes problems with the mappings

Overall: We use Hotel-Spider only as a channel manager and it makes the live much easier

Vendor Response

by Tourisoft on December 07, 2018

Dear Dominique Marti, we are sorry to hear that you had an issue with the mapping.We are normally known for our professional support and we regret that we missed the mark. If you would like to discuss this further please contact me at christin.geissler@hotel-spider.com Thank you.

Superb channel-manager for a reasonable price

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: - The structure is very well thought out which makes the use quite easy. You can connect the different

rooms and rates with each other and this make the daily work economicall.

- Very good support

- a lot of interfaces

Cons: - We are very satisfied and so we don´t have any complaints at all.

Vendor Response

by Tourisoft on December 07, 2018

Dear Roland Beer, Thank you for leaving a review and mentioning our easy to use extranet. out team here at Hotel-Spider is thrilled to hear such positive feedback!

Very good service

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The staff is always friendly and happy to help. You can call them at any time!

Cons: so far nothing to complain! They are very professionel

Overall: We had to change all our GM (from an old system to Hotel Spider) a couple of months ago. The staff from Hotel Spider did everything we had to do for us (conference call so that we are also informed about eveything). Everything perfect. And they are happy to help at anytime!