# Channel Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Channel Manager Software - reviews, pricing plans, popular comparisons to other Channel Management products and more.

Source: https://www.capterra.com/p/176327/Channel-Manager/alternatives

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# 

 Channel Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Channel Manager

## What is Channel Manager?

Integrate and automate all your systems with reliable two-way interfaces. Enter your rates and availabilities in our system or have your PMS send them to us. This data is then forwarded to all your connected booking portals. When a reservation is made, we import the reservation and automatically change the inventory on all platforms. The reservation is then sent to you and synchronised with your Property Management System.

## What is Channel Manager used for?

[Channel Management](https://www.capterra.com/channel-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CHF29

Per User, Per Month

Free trial  
available

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Do you work for Channel Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hotel-spider.com&name=Channel Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Channel Manager

4.8 (5)

VS.

[### Datasurf](https://www.capterra.com/p/218190/Datasurf/)

[4.6 (5)](https://www.capterra.com/p/218190/Datasurf/#reviews)

Starting Price

CHF29

Per User, Per Month

Starting Price

$190

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.8 (5)

Value For Money

4.5 (4)

Value For Money

4.8 (5)

Customer Service

4.8 (5)

Customer Service

5.0 (5)

## Channel Manager alternatives

Highest Rated

[FeedArmy](https://www.capterra.com/p/165383/FeedArmy/)

[5.0 (5)](https://www.capterra.com/p/165383/FeedArmy/#reviews)

Starting price

$12.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/165383/FeedArmy/)

[WebBookingPro](https://www.capterra.com/p/218681/WebBookingPro-Booking-Engine/)

[5.0 (1)](https://www.capterra.com/p/218681/WebBookingPro-Booking-Engine/#reviews)

Starting price

$16.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/218681/WebBookingPro-Booking-Engine/)

## Pricing

Value for money

4.5 (4)

Free Trial

Basic

CHF29.00

Per User,Per Month

Value for money

4.5 (4)

4.5

Based on 4 reviews

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## Support, customer service and training options

Customer Service

4.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (5)

4.8

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PP

Pandis P.

Owner

Hospitality

### "Probably the best channel manager out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2022

the purpose of a channel manager is to handle the high volume of reservations coming in and out without having to worry and this one does the job extremely well. Had nothing to worry about and when a couple of times i faced a problem the support team was there to fix the problem very quickly.

Pros

Extremely easy to use, information presented in a very clear way, easy to understand.

Cons

there isn't much to not like honestly. it has all the features you need and most important its very easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2022

Thank you Pandis, for the kind words and your support. We always appreciate hearing back from happy customers.

SS

Silke S.

Owner

Hospitality

### "Smooth operation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2019

The onboarding was easy, we received always friendly support. The videos are easy to understand and when I was not able to help myself the helpdesk ansered soon.

Pros

The software itself works smooth and without interuptions, this is important for us.

Cons

Hard to say... small little things ... always have been solved quick or are easy to understand.

Reasons for choosing Channel Manager

We talked to the owner of our PMS software and he told us ablout his good experiences with hotelspider so we did not search for others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Valerie S.

Reception

Hospitality

### "Very good service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2019

We had to change all our GM (from an old system to Hotel Spider) a couple of months ago. The staff from Hotel Spider did everything we had to do for us (conference call so that we are also informed about eveything). Everything perfect. And they are happy to help at anytime!

Pros

The staff is always friendly and happy to help. You can call them at any time!

Cons

so far nothing to complain! They are very professionel

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Roland B.

Geschäftsleitung

Restaurants

### "Superb channel-manager for a reasonable price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2018

Pros

\- The structure is very well thought out which makes the use quite easy. You can connect the different rooms and rates with each other and this make the daily work economicall. - Very good support - a lot of interfaces

Cons

\- We are very satisfied and so we don´t have any complaints at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Dear Roland Beer, Thank you for leaving a review and mentioning our easy to use extranet. out team here at Hotel-Spider is thrilled to hear such positive feedback!

DM

Dominique M.

Front Office Manager

Hospitality

### "Hotel-Spider"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 9, 2018

We use Hotel-Spider only as a channel manager and it makes the live much easier

Pros

Safe and Steady software, personal contact

Cons

Support has sometimes problems with the mappings

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2018

Dear Dominique Marti, we are sorry to hear that you had an issue with the mapping.We are normally known for our professional support and we regret that we missed the mark. If you would like to discuss this further please contact me at christin.geissler@hotel-spider.com Thank you.

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