Who Uses This Software?

Any business that wants a more efficient way to reach their audiences. Use MSGHero to build a chatbot to automate your marketing, customer support and lead generation inside the Facebook Messenger.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Pricing Details
    There is a 7 day free trial into either a $9/mo, $47/mo or $97/mo plan.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • MSGHero
  • msghero.com
  • Founded 2017
  • South Africa

About MSGHero

Easy way to set up a Facebook Messenger chatbot for your business without typing one line of code.


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MSGHero Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Post Scheduling

MSGHero Reviews Recently Reviewed!


Well executed, easy to use with layers of powerful features.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With the proliferation of chat bots, of which I have most, i approached MSGHero with an open mind since I already owned and liked a previous app. MSG Hero shines in the flexibility in creating funnels, as simple or as complex as you want to go. It has a lot of polish from a coding perspective which makes it very intuitive and flexible. Additionally, with all the knee-jerk reactions across social media sites, Facebook notwithstanding, the support was world-class. Response time was exceptional and I was informed in detail about what Facebook was doing and what MSGHero was doing in response.

Cons: I am happy with the app and pleased that it continues to keep pace with refinements and great new features.

This is very helpful Application for me.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Broadcasting feature have allowed us to connect with our messenger subscribers on regular basis to keep them updated about our services and new updates in business.

Cons: Due to Facebook end bug sometimes some features of MSGHero don't work but as it is Facebook end issue I can't blame MSGHero on this.

I LOVE MSG HERO

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

support

features are great

Can manage multiple pages with one account

Cons: I love it all nothing to not like about it

Overall: message response is great help managing the leads. Can run campaigns and easily filter the time wasters

Capterra loader

Message Bot Hero

Oct 06, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software can do so many amazing things! I am impressed by its ability to respond to people through your Facebook business page. There are so many tools available for you to track, follow-up, and maintain your relationships with you FB business page followers. They offer premium customer support via chat and email.

Cons: The biggest con for me is on me not them. The technology is new to me and is overwhelming, but they offer step-by-step tutorials and premium support. The only other thing is the 7-day trial. Because this is new technology most people aren't going to be able to see the features of the product working in just 7 days.

Overall: Overall this is an amazing product and I highly recommend it for your messenger bot.

Capterra loader

Probably the best Facebook messaging solution

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Get started and go-live in no time, easy integration with the Facebook, best tutorials on how to use, super easy to use, the best customer support - but the most impotent: 100% reliable

Cons: Nothing I can think of because they always make adjustments to improve the experience and to provide more features and capabilities.

Capterra loader

haven't found any useful use for their service

Jul 23, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: nothing. there are better alternatives. We are using ManyChat for a long time now and are much happier with the product and service

Cons: they refuse to refund your money even though I contacted them right after we were billed and explained that we haven't used their service and that someone has simply forgotten to cancel the account