Who Uses This Software?

Any business that wants a more efficient way to reach their audiences. Use MSGHero to build a chatbot to automate your marketing, customer support and lead generation inside the Facebook Messenger.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Pricing Details
    There is a 7 day free trial into either a $9/mo, $47/mo or $97/mo plan.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • MSGHero
  • msghero.com
  • Founded 2017
  • South Africa

About MSGHero

Easy way to set up a Facebook Messenger chatbot for your business without typing one line of code.


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MSGHero Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

MSGHero Reviews Recently Reviewed!


Well executed, easy to use with layers of powerful features.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With the proliferation of chat bots, of which I have most, i approached MSGHero with an open mind since I already owned and liked a previous app. MSG Hero shines in the flexibility in creating funnels, as simple or as complex as you want to go. It has a lot of polish from a coding perspective which makes it very intuitive and flexible. Additionally, with all the knee-jerk reactions across social media sites, Facebook notwithstanding, the support was world-class. Response time was exceptional and I was informed in detail about what Facebook was doing and what MSGHero was doing in response.

Cons: I am happy with the app and pleased that it continues to keep pace with refinements and great new features.

This is very helpful Application for me.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Broadcasting feature have allowed us to connect with our messenger subscribers on regular basis to keep them updated about our services and new updates in business.

Cons: Due to Facebook end bug sometimes some features of MSGHero don't work but as it is Facebook end issue I can't blame MSGHero on this.

I LOVE MSG HERO

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

support

features are great

Can manage multiple pages with one account

Cons: I love it all nothing to not like about it

Overall: message response is great help managing the leads. Can run campaigns and easily filter the time wasters

Capterra-loader

Message Bot Hero

Oct 06, 2018
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This software can do so many amazing things! I am impressed by its ability to respond to people through your Facebook business page. There are so many tools available for you to track, follow-up, and maintain your relationships with you FB business page followers. They offer premium customer support via chat and email.

Cons: The biggest con for me is on me not them. The technology is new to me and is overwhelming, but they offer step-by-step tutorials and premium support. The only other thing is the 7-day trial. Because this is new technology most people aren't going to be able to see the features of the product working in just 7 days.

Overall: Overall this is an amazing product and I highly recommend it for your messenger bot.

Capterra-loader

Probably the best Facebook messaging solution

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Get started and go-live in no time, easy integration with the Facebook, best tutorials on how to use, super easy to use, the best customer support - but the most impotent: 100% reliable

Cons: Nothing I can think of because they always make adjustments to improve the experience and to provide more features and capabilities.

Capterra-loader

haven't found any useful use for their service

Jul 23, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: nothing. there are better alternatives. We are using ManyChat for a long time now and are much happier with the product and service

Cons: they refuse to refund your money even though I contacted them right after we were billed and explained that we haven't used their service and that someone has simply forgotten to cancel the account