Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Biller Genie is your virtual AR department that seamlessly connects to your accounting software and automatically sends invoices, reminders and past due notifications via email & paper mail. Your customers can pay invoices online via credit card, ACH or Apple Pay and payments are automatically closed in your accounting software eliminating all the busy work from your billing process. Your branded customer portal gives your customers a convenient place to manage their information online 24/7
Provider
Biller Genie
Located In
United States
Foundation
2018
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Videos, Webinars, Live Online, Documentation
Support
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
Any business that utilizes accounting software to create invoices. Ideal for Professional Services, B2B, Legal, Healthcare, Construction, Property Management, Wholesale, & Manufacturing.
Content Source: Biller Genie
Based on other buyer's searches, these are the products that could be a good fit for you.
Biller Genie Reviews
Pros
Automated invoices and reminders have helped me save time and get paid faster and more consistently. I'm a big fan of the custom branded portal, which gives my business a highly professional look.
This user interface for this software is pretty fantastic.
The software and support have been super reliable and I have nothing but great things to say about Biller Genie. I highly recommend it to any company who's looking to streamline payment processes.
I woudl highly recommend this product to anyone. Plus the customer service of this product is amazing, fast and reliable.
Cons
While they say there is no monthly fee, they charge a minimum $25 in processing fees per month so if you don't consistently collect a high volume of payments , this isn't the right choice for you.
The connection with QuickBooks will occasionally drop and you have to reconnect, but it only takes a minute to do so.
No more pulling A/R reports to see which client is late, Biller Genie sends reminder emails on the schedule that I have set up.
There is really nothing that I can think of that I don't like about Biller Genie.
"Incredible product!"
Overall: In the past, I would have to constantly be chasing down customers for their overdue invoices. Now, with CSR, I am able to focus on what I like to do...meet with customers and sell business...and the collections and billing are all automated. CSR has made my life so much easier!
Pros: This software is amazing! It has saved so much time and expense in trying to get customers to pay. It really makes the whole process seamless and automatic, and I no longer have to chase my customers for money!
Cons: There was nothing I did not like about Biller Genie.
"Manage billing"
Overall: Overall a good service for managing billing.
Pros: The ease of creating invoices for billing customers.
Cons: Navigating through past bills can be difficult.
"Simple Automation"
Overall: This product did the job I needed it to do when I needed it. It was easy to set up and maintain.
Pros: I loved how easy it was to set up the schedules for the past due notices as well as modify each tier of the process. I like how you can modify the entire lot of customers or specify something for an individual. I liked the payment plan option, although no one tried to use it, and I enjoyed the customer serviced team.
Cons: I was hoping for an integration into Salesforce and the application of that was cumbersome, so we didn't do it. I was also hoping that there was not an extra fee for processing ACH transactions or sending paper notices, but there was a fee.
"Poor CS"
Overall: Unable to sync and CS not helping
Pros: When works makes billing very easy and paying easy
Cons: Customer service has gone down, unable to get a response
"Amazing Software!"
Overall: My experience with Biller Genie has been incredible. I am able to help my clients in so many more ways. They are happy with their credit card processing, but they are extra happy with their receivables!
Pros: Biller Genie has given my clients back the time they need to grow and enjoy their businesses. Instead of having to worry about chasing down accounts receivables on a daily basis, Biller Genie does that for them. Skybank provides the best in rates and service for merchant services, but Biller Genie makes us so much better!
Cons: I honestly can't think of a single thing I do not like about Biller Genie. Biller Genie's integration with Quickbooks is seamless, and I look forward to it integrating with other platforms as well.
