# Microkeeper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Microkeeper the right Payroll solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176357/Microkeeper/reviews --- Microkeeper 4.4 (20) [View alternatives](https://www.capterra.com/p/176357/Microkeeper/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Microkeeper Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews MD Mitesh D CFOHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “One of the standout features is the visibility on costs as soon as we prepare the rosters.“ August 12, 2024 EA Eric A ManagerMining & Metals, 2 - 10 employeesUsed the software for: I used a free trial. “It seems like the reports aren't as detailed or in-depth as I might need, and sometimes they feel a little clunky and hard to read.“ June 19, 2025 Andrey B Enterprise Data ArchitectConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “Pricing and value for money is generally better comparing to the competitors.“ January 10, 2025 Alfred W Finance ManagerFacilities Services, 51 - 200 employeesUsed the software for: 6-12 months. “Data integrations with software platforms like Xero and MYOB are prone to error and no process to safeguard/identify errors. “ November 6, 2020 RF Robyn F General ManagerRestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “The Microkeeper payroll system is extremely user friendly, with all the functionality I require to run a payroll for 3 different venues, all with split shifts, cost centres etc.“ October 19, 2020 JS John S DirectorInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “When you have an error with Single Touch Payroll, it's very difficult to send the ato updated information, the system had to send a revised duplicate.“ October 20, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrey B. Enterprise Data Architect Construction Used the software for: 1-2 years ### "Microkeeper through the eyes of the integrator" January 10, 2025 4.0 I have been working with Microkeeper mainly as an integration developer for about a year, assisting the business with setting up integrations between various applications. Pros Pricing and value for money is generally better comparing to the competitors. It is not as feature-rich as others, but okay for a small organisation. Cons The API looks like it has been done much later and in rush. Many things simply don't make sense, something simply cannot be done via the API. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Microkeeper The pricing was much better than the competitors' Review Source ID Iresh D. Payroll and Accounts Payable Officer Wholesale Used the software for: 6-12 months ### "PE Foods review" July 17, 2024 5.0 Great experience and less time consuming while getting the on time information Pros Efficient while can track employee behaviors on time. And managing work force was easy. Cons No incidents to report since we are very likely to use this since it's effective and efficient Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Cost effective and less time consuming while can dig in to detail Review Source Alfred W. Finance Manager Facilities Services Used the software for: 6-12 months ### "Plenty of room for improvement " November 6, 2020 3.0 Pros When is working properly it is far more efficient than using a spreadsheet. The calculations and systems seem accurate and relative robust. Support are always quick to respond, albeit dismissive and not particularly helpful. Cons There are many short comings with the software and the organisation is slow remedy them (if at all), the most noteable of which are as follows: 1) Employee Payslip disclose information (pertaining to taxable income) in a way that is factually wrong and cannot be corrected (or simplified). 2) Reports are hard to read and often do not contain all information necessary to properly understand them. 3) Data integrations with software platforms like Xero and MYOB are prone to error and no process to safeguard/identify errors. Additional shortcoming means this issue recurs each time a correction or change is required. I understand that the software is in development, but as a user (facing the above challenges) this provides little consolation. Review Source Response from Microkeeper November 9, 2020 Hi Alfred, I appreciate that you're taking the time to leave a review and am glad you're indicating the overall quality and value for money we offer means we're doing some things right. I also appreciate some of your feedback regarding the reports and robustness of data integration. This helps us to focus our future development on areas users identify as having room for improvement. As a sidenote, Microkeeper is not "in development" as such, but we do continually add updates and features. Your feedback regarding the payslips however is wrong. I can assure you these are built to the standards of the Australian Taxation Office. As a software provider, we work closely with a specialised department within the ATO, and we have an excellent working relationship with them. I'm also sorry to hear you experience your customer service through our reseller channel as dismissive and unhelpful. We take this feedback seriously and we'll follow this up with your point of contact. JN James N. Manager Non-Profit Organization Management Used the software for: 2+ years ### "Growing business ... Microkeeper keeps up!" July 29, 2024 5.0 Pros I've been using Microkeeper for my growing not for profit, with numerous departments, and rather quirky pay rate rules, etc. And Microkeeper has been such a time saver. What used to take me up to an hour with 8 employees now takes me less than 20 minutes with up to 19 employees with various rates, rules, timesheets, and such. I have also started playing with the Skills feature and see so much potential for our needs. Now to use the time I've saved to setup some Skills rules and save even more! Cons I have found the rostering system a bit cumbersome for the numerous different departments I manage which all have their quirks and different schedules weekly. But for a single department or more formalised roster, it would work a treat! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed full functionality and a proper way for employees to input timesheets with a growing staff. Review Source MD Mitesh D. CFO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Savings with Microkeeper" August 12, 2024 5.0 Microkeeper has become an indispensable tool for us, and I highly recommend it to any business looking to streamline their payroll process and gain better control over their expenses. Pros it has completely transformed the way we manage payroll and rosters. The automation features have cut down our payroll processing time by an impressive 70%, allowing us to focus more on other aspects of our business. One of the standout features is the visibility on costs as soon as we prepare the rosters. This real-time insight gives us much better control over wages, which is our biggest expense. Cons It doesn't calculate the payroll tax correctly for WA Review Source Greg Z. Director Accounting Used the software for: 1-2 years ### "Microkeeper BSA" October 19, 2020 4.0 Very good experience, implementation was great. Pros Easy to use, well priced and great support Cons Reporting function could be better and cleaner - it is a little clunky Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Microkeeper Better functionality and price Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Better in departmental reporting which is what we needed and Xero did not offer. Review Source VR Verified Reviewer Managing Director Civil Engineering Used the software for: 6-12 months ### "Good software for managing my payroll" October 28, 2020 4.0 Good. Useful piece of software Pros Easy to set-up, regular useful emails with critical information and governmental obligations, good UI Cons Easier super integration, a little clearer navigation through menus Switched from [Reckon One](https://www.capterra.com/p/154538/Reckon-One/) Not enough features for the money - not customizable enough Review Source Response from Microkeeper November 9, 2020 Thanks for your positive feedback! I can assure you it inspires the team. We will all continue to work hard to ensure Microkeeper is the perfect partner for your workforce management and payroll. JS John S. Director Information Technology and Services Used the software for: 1-2 years ### "Great Software for Sole Traders" October 20, 2020 4.0 Overall very good and easy to use, with EXCELLENT customer support. Pros Easy to set up and really helps with tax time. Cons When you have an error with Single Touch Payroll, it's very difficult to send the ato updated information, the system had to send a revised duplicate. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Microkeeper Xero was too expensive and limited functionality for low plans. Review Source FT Fancy T. Cosmetologist Consumer Services Used the software for: 6-12 months ### "Microkeeper" March 24, 2025 4.0 Pros Easy to use program and the company always help out if you reach out to them. Cons When you have an error with Single Touch Payroll, it's very difficult to send the updated information, the system had to send a revised duplicate. Review Source EA Eric A. Manager Mining & Metals Used the software for: I used a free trial ### "My POF MicroKeeper" June 19, 2025 5.0 Microkeeper has been a remarkably streamlined and reliable tool. My primary interaction revolves around processing vast amounts of data, and Microkeeper's structured environment makes this incredibly efficient. I've found the payroll processing to be particularly robust Pros One of the biggest draws of Microkeeper is its ability to centralize various aspects of workforce management. Instead of using separate systems for payroll, rostering, time tracking, and HR, Microkeeper integrates them into a single platform. This significantly reduces manual data entry, minimizes errors, and saves a tremendous amount of time. Cons The reporting and analytics a bit lacking. It seems like the reports aren't as detailed or in-depth as I might need, and sometimes they feel a little clunky and hard to read. I'd definitely want more advanced reporting features, as it seems those are limited right now. Review Source SP Storm P. Admin Manager Hospitality Used the software for: 6-12 months ### "Worth the investment!" August 15, 2024 5.0 This has been the best investment for our business. Rostering takes no time at all and payroll is now a breeze! Pros Microkeeper has been such a great investment for our small business. As the administrator, but also an employee that uses the program, my favourite feature is the new messaging part of the app. This allows us to send group messages to particular staff or all staff. Cons Some of the features can be hard to get your head around at the beginning as it is quite overwhelming with so many features that are all very new when you are changing rostering/payroll systems. But the support team are great Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Microkeeper Microkeeper had a bigger focus on payroll. Review Source RF Robyn F. General Manager Restaurants Used the software for: 2+ years ### "Love, Love, Love Microkeeper" October 19, 2020 5.0 Fantastic. Would highly recommend. Pros The Microkeeper payroll system is extremely user friendly, with all the functionality I require to run a payroll for 3 different venues, all with split shifts, cost centres etc. Support calls are always answered promptly (I rarely have to leave a message), and the staff are always super helpful and able to solve the problem - which is usually me not quite knowing how to do something slightly more complicated. The ability for staff to access payslips & update their details makes payroll easier from an administrative point of view. Cons Would like some better costing alternatives via my departments, when I need to split it out into time slots - breakfast, lunch & dinner. Review Source bI barry I. CEO Food & Beverages Used the software for: 2+ years ### "Great time saver" October 19, 2020 5.0 we have had a few issues, where the support from them is pretty poor Pros this software keeps staff hours perfectly, gives us a costed roster and helps streamline the business Cons there was nothing that we did not like with this Reason for choosing Microkeeper locally owned Review Source TJ Tira J. CFO Facilities Services Used the software for: 2+ years ### "A system always looking to improve" October 19, 2020 4.0 Pros Customisable, always looking to improve, responsive to requests usually Cons Reporting capabilities, managing employee visa requirements is difficult Review Source Tom M. Business Owner and License holder - Plumber, Drainer and Gasfitter Construction Used the software for: 1-2 years ### "Great Timesheets that can easily be approved" September 12, 2018 4.0 Easy to use program and the company always help out if you reach out to them Pros The approval process of the timesheets is fantasitc Cons I would like deeper connection with Xero, so that we can see leave balances on our balance sheet. Review Source JV Jessica V. Director Hospital & Health Care Used the software for: Less than 6 months ### "Brilliant support to get me going and solve problems" October 24, 2022 5.0 I have now done three payruns, since the start of this financial year, havepaid salaries and super, notified the ATO of my STP, all in plenty of time to include withholding tax details on my BAS. Amazed how quick it is to master, and how brilliant the tech support has been. Pros The programme is user-friendly, and the fastsetup guide is pretty simple and easy, despite me being totally new to payroll and STP reporting. But whenever I got stuck, the tech people were there for me in a flash, both phone and email, and via the free 15min chat. And they know their product extremely well and are good at explaining things for a non-tech-savy, non-accountant. Cons Doing my STP and starting to pay myself as a closely-held employee is totally outside my comfort zone, so I struggled to confront the task of filling in all the data. This is not a criticism of Microkeeper at all, I was out of my depth with Quickbooks and MYOB which I looked at first, and which are much more complicated and expensive too. Reason for choosing Microkeeper Partly cost, and partly because Microkeeper gives me all I need to do the STP and payroll processes I need without a lot of stuff I don't need. Review Source ND Naomi D. Company Accountant Market Research Used the software for: 6-12 months ### "Easy and Cheap" October 19, 2020 5.0 Love it, should have moved earlier Pros Simple to use monthly payroll, with onboarding and terminations quick and easy. Easy to review and process. And staff get their payslips to their inbox. Reporting options provide everything required for general ledger processing, And cloud based, so can process from home! Cons Reduced reporting options, but once used to them, found adequate. Reason for choosing Microkeeper Seemed to be well reviewed and able to manage salaried workers, where many of the cheap cloud versions seem to rely on timesheets only. Review Source MR Marnie R. Manager Retail Used the software for: Less than 6 months ### "Great for small business" October 19, 2020 4.0 Single touch payroll, staff profiles and staff access to timesheets Pros Easy to use and well explained help points along the way Cons I would have like to intergeste my square payment platform and a cash book for expenses and income so it all in the one place would be great Review Source JK Jessica K. owner Retail Used the software for: I used a free trial ### "A very great product" October 19, 2020 4.0 overall I still think it was a great product to use and if you needing it to integrate with your accounting software then this is the product for you. Pros I like that it can be intergraded with other accounting software. and is easy to set with the ato side of things. Cons It was a bit tricky to set up and understanding certain terminology used. Review Source KB Krishna B. Principal Management Consulting Used the software for: 1-2 years ### "Great value" October 19, 2020 4.0 Being a very small company with basic requirements and limited functional knowledge, we find the Microkeeper product easy to use and a great value product. Pros The product is easy to use and supported by technical support team. Cons Additional reporting features would be good. Reason for choosing Microkeeper Value for money Review Source Similar Products Featured ## Related categories [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Payroll](https://www.capterra.com/payroll-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.