# 4Voice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 4Voice Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/176361/2Connect

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# 

 4Voice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

4Voice

## What is 4Voice?

4Voice focuses on delivering high-quality and affordable phone service to small and medium-sized businesses throughout North America. We also enable large businesses to navigate the challenges in migrating to managed VoIP systems. 4Voice business phone services provide significant savings over both traditional telephony solutions and alternate VoIP systems. With 4Voice, you get a extensive set of features, including voicemail, local, long-distance, and e-Fax service all for one low price.

## What is 4Voice used for?

[VoIP](https://www.capterra.com/voip-software/)[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 4Voice

4.4 (7)

VS.

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$10

Per Feature, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (7)

Ease Of Use

4.4 (900)

Value For Money

4.4 (7)

Value For Money

4.3 (820)

Customer Service

4.4 (7)

Customer Service

4.1 (857)

## 4Voice alternatives

Highest Rated

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/176361/2Connect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Blended Call Center

A call center that both makes and receives calls

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

4Voice 35 features

Define levels of authorization for access to specific files or systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A call center that both makes and receives calls

Track and manage schedules and meetings via an integrated calendar

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Provide agents with a typical response for common call subject matter

Communicate using direct chat or messages within the system

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Access names, contact information, and roles of employees in a centralized repository

Public or private sharing of digital files such as documents, audio/video, images, and more

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Agents choose who to call and when

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Two-way actions and communication between multiple users in real time

A call center that primarily makes calls, typically sales focused

Telephone system that allows users to connect internally as well as place and receive external phone calls

Monitor wait time and abandonment for incoming requests that have not been routed

View and track pertinent metrics to find patterns and gain insights from data

Enables the connectivity to send and receive calls over the internet

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Place/receive calls through voice over IP connection

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Features

4.4 (7)

4.4

Based on 7 reviews

## Pricing

Value for money

4.4 (7)

Free Trial

Basic

$10.00

Per Feature,Per Month

Value for money

4.4 (7)

4.4

Based on 7 reviews

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## Support, customer service and training options

Customer Service

4.4 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (7)

4.4

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 7 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Food Production

### "Beware Contract Terms"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 24, 2024

I found the \[sensitive content hidden\] to be not customer-centric. His insistence on holding to a complete 3 year payout on the contract, regardless of the customer situation, was insensitive and in my opinion showed lack of customer empathy

Pros

The \[sensitive content hidden\] responded quickly to my request to cancel the service

Cons

Contract terms are non-flexible. We had a material change at home and wanted to cancel VoIP contact after year 2 of a 3-year agreement. The \[sensitive content hidden\] was nonflexible on any form of early buyout. Early terminations are common in this industry, and I was sad they would not work with a customer who had been with them for 2 years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan K.

CEO

Telecommunications

### "Phenomenal service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2018

FANTASTIC! Great company, great service! have recommended them multiple times and would continue to do so!

Pros

Have been a customer for 4 years, ordered a phone today and it was delivered configured within an hour - would highly recommend!

Cons

None that I am aware of, their product and solution are great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Russ D.

Insurance Agent

Insurance

### "Excellent value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2018

They made our transition so easy. I was very skeptical but they proved me wrong. 4Voice really knows about great service. I would always recommend them.

Pros

Always a live person to talk with. They are really hands on.

Cons

I liked everything about their software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rod S.

Real Estate Investor

Real Estate

### "Phone Service Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2018

Rep and his team excel at customer service Four Voice equipment is reliable and the people are responsive Cost is highly effective

Pros

Ease of Use and reliability are two things I like about Four Voice but the people over there are a pleasure to deal with

Cons

There is absolutely nothing at all I don’t like about the service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Charles P.

Chief Executive Officer

Mechanical or Industrial Engineering

### "Great customer service helps your business migrate to voice over internet "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2018

4Voice helped me install the system, configure the phones and is always available to answer any questions I have. The service is economical and does everything I could want. Voice over internet is great solution for small business phone service, and 4Voice takes care of you every step of the way.

Pros

Works just like a conventional phone service. Great customer support helped me through installation and configuration, and after that, little support was needed. Economical international calling is a plus.

Cons

Use of the phone units is not always intuitive, but the training videos help if you have the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Lewis S.

Managing Partner

Law Practice

### "OUTSTANDING!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2018

We have found that 4Voice benefits our business in so many ways. The cell phone app allows us to speak with my clients from anywhere utilzing my office phone number .

Pros

We have been in business for 26 years and 4Voice is leaps and bounds above any phone service we have utilized in the past. The software and state of the art telephones are very to use....there is no looking back.

Cons

Simply stated we are very happy with the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JT

Joe T.

President

### "4Voice has been great to work with. Came recommended by a colleague. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2018

Pros

Very customizable. A great step in the right direction, away from normal analog phone system. 4Voice has been great to work with. Came recommended by a colleague.

Cons

We are not technologically savvy folks in our office and we don't have a dedicated tech person so the 4Voice crew had to walk us through a lot of the basic functions and setup, but once they did, we have loved it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/176361/2Connect/reviews/)

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