# 4Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 4Voice the right Call Center solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/176361/2Connect/reviews --- 4Voice 4.4 (7) [View alternatives](https://www.capterra.com/p/176361/2Connect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 4Voice Ease of use 4.3 Customer Service 4.4 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Charles P. Chief Executive Officer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great customer service helps your business migrate to voice over internet " August 6, 2018 5.0 4Voice helped me install the system, configure the phones and is always available to answer any questions I have. The service is economical and does everything I could want. Voice over internet is great solution for small business phone service, and 4Voice takes care of you every step of the way. Pros Works just like a conventional phone service. Great customer support helped me through installation and configuration, and after that, little support was needed. Economical international calling is a plus. Cons Use of the phone units is not always intuitive, but the training videos help if you have the time. Review Source Ryan K. CEO Telecommunications Used the software for: 2+ years ### "Phenomenal service!" August 13, 2018 5.0 FANTASTIC! Great company, great service! have recommended them multiple times and would continue to do so! Pros Have been a customer for 4 years, ordered a phone today and it was delivered configured within an hour - would highly recommend! Cons None that I am aware of, their product and solution are great! Review Source VR Verified Reviewer Owner Food Production Used the software for: 1-2 years ### "Beware Contract Terms" November 24, 2024 1.0 I found the \[sensitive content hidden\] to be not customer-centric. His insistence on holding to a complete 3 year payout on the contract, regardless of the customer situation, was insensitive and in my opinion showed lack of customer empathy Pros The \[sensitive content hidden\] responded quickly to my request to cancel the service Cons Contract terms are non-flexible. We had a material change at home and wanted to cancel VoIP contact after year 2 of a 3-year agreement. The \[sensitive content hidden\] was nonflexible on any form of early buyout. Early terminations are common in this industry, and I was sad they would not work with a customer who had been with them for 2 years. Review Source RD Russ D. Insurance Agent Insurance Used the software for: 2+ years ### "Excellent value" August 13, 2018 5.0 They made our transition so easy. I was very skeptical but they proved me wrong. 4Voice really knows about great service. I would always recommend them. Pros Always a live person to talk with. They are really hands on. Cons I liked everything about their software. Review Source JT Joe T. President Used the software for: 2+ years ### "4Voice has been great to work with. Came recommended by a colleague. " August 1, 2018 5.0 Pros Very customizable. A great step in the right direction, away from normal analog phone system. 4Voice has been great to work with. Came recommended by a colleague. Cons We are not technologically savvy folks in our office and we don't have a dedicated tech person so the 4Voice crew had to walk us through a lot of the basic functions and setup, but once they did, we have loved it. Review Source RS Rod S. Real Estate Investor Real Estate Used the software for: 2+ years ### "Phone Service Made Easy" August 7, 2018 5.0 Rep and his team excel at customer service Four Voice equipment is reliable and the people are responsive Cost is highly effective Pros Ease of Use and reliability are two things I like about Four Voice but the people over there are a pleasure to deal with Cons There is absolutely nothing at all I don’t like about the service Review Source LS Lewis S. Managing Partner Law Practice Used the software for: 6-12 months ### "OUTSTANDING!" August 4, 2018 5.0 We have found that 4Voice benefits our business in so many ways. The cell phone app allows us to speak with my clients from anywhere utilzing my office phone number . Pros We have been in business for 26 years and 4Voice is leaps and bounds above any phone service we have utilized in the past. The software and state of the art telephones are very to use....there is no looking back. Cons Simply stated we are very happy with the software. Review Source Similar Products Featured ## Related categories [VoIP](https://www.capterra.com/voip-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.