# inHANCE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about inHANCE Software - reviews, pricing plans, popular comparisons to other CMMS products and more. Source: https://www.capterra.com/p/176375/inHANCE/reviews --- # inHANCE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) inHANCE ## What is inHANCE? Today's small- to medium-sized water utilities need a reliable, affordable, customer experience solution that streamlines operation and keeps your community's water flowing. With over 45 years as a customer experience solution provider, inHANCE has the customer information and billing software and mobile workforce management software to keep your staff organized and your customers satisfied—inHANCE: your customer experience solution provider. ## What is inHANCE used for? [CMMS](https://www.capterra.com/cmms-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for inHANCE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.harriscomputer.com&name=inHANCE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### inHANCE 3.0 (1) VS. [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting Price Contact vendor Starting Price $100 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.0 (1) Ease Of Use 4.6 (54) Value For Money 1.0 (1) Value For Money 4.5 (45) Customer Service 1.0 (1) Customer Service 4.8 (51) ## inHANCE alternatives Highest Rated [4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month [4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/) Starting price $20000.00 Per User, Per Month [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) [4.3 (132)](https://www.capterra.com/p/119791/Heartland-Payment-Processing/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing Create, manage, and send invoices or bills to customers Commenting/Notes Leave comments and notes on documents for others to view inHANCE 37 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Create, manage, and send invoices or bills to customers Leave comments and notes on documents for others to view Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store and organize information about customers and previous interactions Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Utility billing for trash/garbage Utility billing for water Information, data and reports that are being tracked over time Track and manage inventory levels to maintain proper supply Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Access software remotely via mobile devices Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Charge fees or cut off service due to late/missing customer payments Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Outsource printing services to a third party Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 1.0 (1) 1.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent James H. General Manager Utilities ### "Why I switched" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 28, 2020 Customer service and tech support was the worst. You always felt as if they HAD to help you out yet AGAIN. Pros Not much. It really wasn't as customizable as others in the same category for a small water district. Cons The absolute worst database management. I am from the old school of "garbage in, garbage out". Not with this software. Once you input your data it was theirs. If you wanted to run a non-standard report or play "what if". Call Tech Support, pay a fee and we will get back to you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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